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Not Enough Cooks In The Kitchen
- 1. Not Enough Cooks in the Kitchen Jason de Runa, Julie Harpring, Miaoqi Zhu, and Moe Rafiuddin I590 CSCW Final Project
- 2. We live in a fast food nation.
- 4. Many novices call others for help.
- 6. Research Methods: Three Video Observations
- 8. Participant Observation: Miaoqi & Brandon
- 9. Participant Observation: Julie & Jessica
- 10. Affinity Diagram
- 13. Original photo by Rasmus Andersson
Editor's Notes
- In today’s society, many people leave their family homes without much knowledge of how to cook for themselves.
- We’ve found that there are several types of novice cooks in this situation – there are people who like to experiment with tools and different ingredients and just throw things together until they find something they like, there are people with almost no knowledge who are nervous about getting started at all, and then there are people who have some knowledge about tools and techniques but still feel they need guidance to be confident cooks. These last two groups are the people we decided to focus on for our design.
- If they decide to learn how to cook when they’re living on their own or with others who also have little cooking knowledge, these people often contact friends, family, or relatives to ask for advice on techniques or to walk them through the process of cooking a particular dish, often over the phone. But there are limitations to this type of interaction.
- First, the novice cook cannot show the helper his or her workspace, so it’s difficult for the helper to give detailed advice that takes the specific cooking session into account. Second, the helper cannot give the novice cook demonstrations of technique or show the novice cook examples of the tools he or she will need to successfully cook the dish. Video conferencing applications like Skype offer one solution, but many people are reluctant to bring their laptops into the messy kitchen environment. Finally, novice cooks often need to review the same advice multiple times in multiple cooking sessions before they can make that knowledge their own, and helpers may not be around each time the novice needs to review a particular technique. With these things in mind, we began working on a design that would help novice cooks connect with the people who could give them the advice they need in a better way. We also wanted to create a design that allowed for the type of sharing stories and catching up that often occur when people cook with others.
- Literature Review Video Analysis ( Focus ): we did three observations Observed people in person so we could more easily see how people interacted and what the novice needed from the expert Understanding what people do in person before moving to distributed environment with our design Understanding how people interact in their workspace
- We observed a couple who had fairly good cooking skills – we got basic information about how two cooks interact together, how they take turns, divide the work. But since neither was a novice, we felt we needed to do more observation that matched our particular user group.
- For both observations: we chose people with a previous relationship: would reflect the real relationships people using our application would have --- Miaoqi is an experienced cook who didn’t know the techniques or ingredients for this particular dish, which was an American Peanut Butter Pie We wanted to learn how Miaoqi would incorporate his previous knowledge while getting new information from Brandon
- Julie and Jessica: good friends Julie has limited technique knowledge, while Jessica is a very experienced cook
- We analyzed the videos, took notes Conducted affinity diagram
- How we imagined our original design
- The users’ notebook computer camera records her face while she’s chatting with her helper, and the bluetooth video camera attached to her ear records whatever she’s looking at, which will often be her workspace.
- The original laptop interface wireframe: the boxes in the left corners display the novice cook’s “notebook camera view” and “bluetooth headset camera view,” while the boxes in the right corners display the same for the remote cook. The users can move any view they want to the main center screen by clicking on the box.
- Video library view (wireframe): Videos have been tagged by the user and are also displayed on the left-hand menu by chronology so they can be found multiple ways.
- Bookmarking: novices can bookmark any part of a video with one or multiple tags so they can review particular demonstrations at any time in the future – even while they’re cooking another dish alone.
- New video conference interface (wireframe): we paired down the camera angles to the bare essentials to eliminate the overwhelmed feeling our usability evaluation participants expressed.
- Example of where the laptop could be placed so the camera could be tilted to view the workspace or the cook’s face.
- Or the laptop could be placed above the workspace, perhaps on top of the fridge. This is where we had placed our cameras during our participant observation sessions.
- Our target audience – new cooks – will probably not be willing to purchase a stand-alone device, and many of them are using their laptops in the kitchen already for recipe storage and reference. Usability evaluation users also said that if there was too much equipment, they wouldn’t bother. However, there was a great deal of concern about making the laptop dirty, so we would create an optional full-front cover for the laptop using existing screen and laptop covers.