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NON-VERBAL COMMUNICATION 
Monday, 
September 15, 
2014 
1 
NON-VERBAL 
COMMUNICATION
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
What is non-verbal communication? 
Non-verbal communication is usually understood 
as the process of communication through sending 
and receiving wordless messages. 
Non-verbal communication is the unspoken 
communication that goes on in every face-to-face 
encounter with another human being. 
2
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
3 
Facts about non-verbal 
communication:
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
Facts about non-verbal communication(contd.): 
Through non-verbal communication, we make 
all kinds of inferences even though we don’t 
always realize it. 
It is important to be aware of non-verbal 
messages, so we can avoid sending and 
receiving unintentional messages. 
4
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
5 
Types of non-verbal communication: 
Facial 
Expressions 
Gestures Paralinguistics 
Body 
Language & 
Posture 
Appearance
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
6
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
7 
“Facial expressions are 
a very important aspect 
of non-verbal 
communication.”
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
Objective of the activities: 
• To make the students sensitize to the importance 
of non-verbal communication. 
• The activities are designed to help the students 
understand how much information we transmit 
with nonverbal communication. 
8
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
9 
Activities: 
You will be shown a video clip of a job 
interview. 
You have to determine who is the employer 
and who is the candidate. 
You will be shown some pictures. Try to infer 
the hidden meaning in the pictures.
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
10 
JOY
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
11 
STRESS
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
12 
V 
I 
C 
T 
O 
R 
Y
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
13 
PEACE
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
14 
NO 
SMOKING
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
15 
References: 
i. Class Notes 
ii. Wikipedia 
iii. YouTube 
iv. Google 
v. Psychology.com
“Actions speak louder than words.” 
THANK YOU. 
Monday, 
September 15, 
2014 
NON-VERBAL 
COMMUNICATION 
Made By: 
16 
Ribhu Vashishtha 
Sanchita Kapoor 
(NU-MBA Batch 2011-13)

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Non Verbal Communication

  • 1. NON-VERBAL COMMUNICATION Monday, September 15, 2014 1 NON-VERBAL COMMUNICATION
  • 2. Monday, September 15, 2014 NON-VERBAL COMMUNICATION What is non-verbal communication? Non-verbal communication is usually understood as the process of communication through sending and receiving wordless messages. Non-verbal communication is the unspoken communication that goes on in every face-to-face encounter with another human being. 2
  • 3. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 3 Facts about non-verbal communication:
  • 4. Monday, September 15, 2014 NON-VERBAL COMMUNICATION Facts about non-verbal communication(contd.): Through non-verbal communication, we make all kinds of inferences even though we don’t always realize it. It is important to be aware of non-verbal messages, so we can avoid sending and receiving unintentional messages. 4
  • 5. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 5 Types of non-verbal communication: Facial Expressions Gestures Paralinguistics Body Language & Posture Appearance
  • 6. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 6
  • 7. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 7 “Facial expressions are a very important aspect of non-verbal communication.”
  • 8. Monday, September 15, 2014 NON-VERBAL COMMUNICATION Objective of the activities: • To make the students sensitize to the importance of non-verbal communication. • The activities are designed to help the students understand how much information we transmit with nonverbal communication. 8
  • 9. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 9 Activities: You will be shown a video clip of a job interview. You have to determine who is the employer and who is the candidate. You will be shown some pictures. Try to infer the hidden meaning in the pictures.
  • 10. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 10 JOY
  • 11. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 11 STRESS
  • 12. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 12 V I C T O R Y
  • 13. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 13 PEACE
  • 14. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 14 NO SMOKING
  • 15. Monday, September 15, 2014 NON-VERBAL COMMUNICATION 15 References: i. Class Notes ii. Wikipedia iii. YouTube iv. Google v. Psychology.com
  • 16. “Actions speak louder than words.” THANK YOU. Monday, September 15, 2014 NON-VERBAL COMMUNICATION Made By: 16 Ribhu Vashishtha Sanchita Kapoor (NU-MBA Batch 2011-13)