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How to Teach Online

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How to Teach Online

  1. 1. Session Facilitators Paul Signorelli How to Teach Online -- Freeman and Signorelli Thursday, January 16, 2014 Dan Freeman www.alatechsource.org
  2. 2. Thursday, January 16, 2014 Accomplishing Online What You Accomplish Onsite How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  3. 3. Thursday, January 16, 2014 Webinar Cons…and Pros • Con: You aren’t staring out at the sea of faces, so you don’t really know how engaged your audience is • Pro: Less pressure • Con: There is a camaraderie factor with inperson sessions that doesn’t exist online • Pro: People are there for the stated purpose only; no side chat, fewer distractions, more focus From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  4. 4. Thursday, January 16, 2014 Webinar Cons…and Pros • Con: People are not as engaged with your material because they don’t have physical documents with them. • Pro: That isn’t really true. • Con: Some people are more comfortable than others with the online format. • Pro: For those people, there is an additional layer of learning going on and they are likely to leave more comfortable than they came. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  5. 5. Thursday, January 16, 2014 Running Your First Webinar How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  6. 6. Thursday, January 16, 2014 Practice, Practice, Practice… How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  7. 7. Thursday, January 16, 2014 Make Cheat Sheets! • Having documentation is absolutely essential: • It gives you a checklist of everything you need to do to launch so you can think about it less • It is a training tool so you can ensure that others will be able to run an events • If there’s some emergency and an untrained person must run the event, the show can still go on From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  8. 8. Thursday, January 16, 2014 Designing/Delivering Engaging Learning How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  9. 9. Thursday, January 16, 2014 Reflections & Observations #1 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  10. 10. Thursday, January 16, 2014 Presenting Online vs. In-person How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  11. 11. Thursday, January 16, 2014 Greeting Them at the Door: How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  12. 12. Thursday, January 16, 2014 Being Responsive How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  13. 13. Thursday, January 16, 2014 Similarities and Differences How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  14. 14. Thursday, January 16, 2014 Running the Event: 1 Person or 2? • The ideal way to do it: 1 Presenter, 1 “Producer” • Producer is responsible for technical aspects: • Launching event; ensuring all settings are correct • Handling audience technical questions • Troubleshooting From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  15. 15. Thursday, January 16, 2014 Develop a Plan for Tech Problems • You need two types of tech problem plans: • A plan for the common problems individual attendees may experience • It may take some time to figure out what these are • A plan for a major disaster From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  16. 16. Thursday, January 16, 2014 Develop a Plan for End-User Problems • It might take some time before you can figure out what the most common problems are going to be, but you can get a good grip on that by running lots of practice sessions. • Write a script(s) that you can paste into chat. Here’s one of ours: • Sorry you are having a problem with your audio. I'm assuming you are listening via the audio broadcast. If you're audio got interrupted, wait 10-15 seconds, and it should come back. • Be prepared to deal with people who are angry/stressed/panicky • The best approach is a customer service approach, even though the people attending probably aren’t customers. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  17. 17. Thursday, January 16, 2014 Develop a Plan for the Disaster • Disasters can take a lot of forms, but the bottom line is that we’re talking about a situation where your event gets severely disrupted or terminated. • The first step in building a disaster plan is accepting the possibility that this could happen. • You can minimize the possibility, but not eliminate it. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  18. 18. Thursday, January 16, 2014 Develop a Plan for the Disaster • Before deciding what you will do, examine what you can do: • Does your platform give you a way to gather the e-mail addresses of all participants? If so, get that together as part of your preparation. • If the event “dies”, can you quickly relaunch? • Given the size of your group and significance of your event, what’s the possibility of rescheduling? From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  19. 19. Thursday, January 16, 2014 Develop a Plan for the Disaster • Develop template e-mails to send to participants: • We just crashed; please re-join • We will need to reschedule • Keep in mind that people are generally pretty understanding when these technical problems occur. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  20. 20. Thursday, January 16, 2014 Reflections & Observations #2 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  21. 21. Thursday, January 16, 2014 Building Engagement and Audience Participation Into Online Instruction How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  22. 22. Thursday, January 16, 2014 Stories that Stick How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  23. 23. Thursday, January 16, 2014 Finding Your Comfort Zone How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  24. 24. Thursday, January 16, 2014 Engagement via Social Media How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  25. 25. Thursday, January 16, 2014 Engagement via Social Media How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  26. 26. Thursday, January 16, 2014 Engagement via Social Media How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  27. 27. Thursday, January 16, 2014 Engagement via Social Media How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  28. 28. Thursday, January 16, 2014 Polling to Facilitate Engagement: A Sample from Dan What is your level of experience with webinars? • I have been a webinar instructor/facilitator. • I have attended webinars. • My institution does webinars, but I’ve never attended. • This is my first webinar. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  29. 29. Thursday, January 16, 2014 Reflections & Observations #3 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  30. 30. Thursday, January 16, 2014 Different Formats for Online Presentation How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  31. 31. Thursday, January 16, 2014 The Visual Component of Presentations • The visual component of a webinar is usually a slide deck. • This is much more important in a webinar than an in-person presentation. • Without slides, it’s just a voice. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  32. 32. Thursday, January 16, 2014 Building Your Slides • You don’t need design sense and you don’t need artistic ability. • Base your slides on your outline. • Include images to keep it interesting. (More on this in a moment.) From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  33. 33. Thursday, January 16, 2014 Building Your Slides • While most webinar platforms will recognize PDFs and Word Docs, it’s best to work in PowerPoint because: • PowerPoint is universal (more or less). • It’s easy to export to other formats from PowerPoint. • Stick with “common” fonts. From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  34. 34. Thursday, January 16, 2014 How Many Slides? • The number of slides you use will vary heavily depending on your presentation style. • A general guidelines is one slide per 90 seconds, but your results may vary! • Think of your slides from an attendee perspective—do you have enough to keep it interesting? • Using charts and graphs? Slow down! From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  35. 35. Thursday, January 16, 2014 Images on Your Slides • Don’t go too text heavy—use images, even if its just ClipArt • There are TONS of sources of free images on the web: • Wikimedia Commons • Flickr (check CC license) • OpenClipArt.com • You don’t need to spend a ton of time worrying about relevance, colors, etc. Modified from “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  36. 36. Thursday, January 16, 2014 Building Interactivity into Your Event • Polls • Exercises • Open-ended Questions From “How to Run Great Training Webinars” | Dan Freeman www.alatechsource.org
  37. 37. Thursday, January 16, 2014 Using Screen Sharing • Use it; don’t abuse it • Great tool for demo’ing software, websites • Not a great tool for sharing your slides • Mind the lag! How to Run Great Training Webinars | Dan Freeman www.alatechsource.org
  38. 38. Thursday, January 16, 2014 Reflections & Observations #4 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  39. 39. Thursday, January 16, 2014 How to Bring Your In-person Strengths To Online Presentation How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  40. 40. Thursday, January 16, 2014 Facilitation How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  41. 41. Thursday, January 16, 2014 Listening How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  42. 42. Thursday, January 16, 2014 Inspiring Action How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  43. 43. Thursday, January 16, 2014 Reflections & Observations #5 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  44. 44. Thursday, January 16, 2014 Finding Your Comfort Zone How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  45. 45. Thursday, January 16, 2014 Comfort Through Engagement How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  46. 46. Thursday, January 16, 2014 Hitting Your Own Target How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  47. 47. Thursday, January 16, 2014 Reflections & Observations #6 How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  48. 48. Thursday, January 16, 2014 How To Teach Online: A Visual Summary How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  49. 49. Thursday, January 16, 2014 How To Teach Online: A Visual Summary How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  50. 50. Thursday, January 16, 2014 How To Teach Online: A Visual Summary How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  51. 51. Thursday, January 16, 2014 How To Teach Online: A Visual Summary How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  52. 52. Thursday, January 16, 2014 How To Teach Online: A Visual Summary How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  53. 53. Thursday, January 16, 2014 Resources How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  54. 54. Thursday, January 16, 2014 Questions, Comments, and Next Steps How to Teach Online -- Freeman and Signorelli www.alatechsource.org
  55. 55. For More Information Dan Freeman 50 E. Huron St. Chicago, IL 60614 312.20/5413 dfreeman@ala.org Paul Signorelli & Associates 1032 Irving St., #514 San Francisco, CA 94122 415.681.5224 paul@paulsignorelli.com http://paulsignorelli.com h ttp://buildingcreativebridges.wordpress. com dfreeman@ala.org Twitter: @paulsignorelli @trainersleaders
  56. 56. Thursday, January 16, 2014 Credits & Acknowledgements Rodin’s Thinker: From Wrote’s Flickr photostream at http://tinyurl.com/jwpp276 Practice: From Tom Hart’s Flickr photostream at http://tinyurl.com/ldyflzr Welcome: From Margaret Almon’s Flickr photostream at http://tinyurl.com/k48jh6a Mail: From Donovan Beeson’s Flickr photostream at http://tinyurl.com/mtbddaz Listen, Act, and Understand: From Steven Shorrock’s Flickr photostream at http://tinyurl.com/l5mjagn Fireworks: From Aristrocrats-Hat’s Flickr photostream at http://tinyurl.com/kbx3kdh Bullseye: From Nicole Cho’s Flickr photostream at http://tinyurl.com/mcjt7rx Question Marks: From Valerie Everett’s Flicker photostream at http://www.flickr.com/photos/valeriebb/3006348550/sizes/m/in/photostream/ How to Teach Online -- Freeman and Signorelli www.alatechsource.org

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