This profile summary provides information on a professional with over 4 years of experience in sales, business development, banking operations, product management in e-commerce, banking and FMCG industries. The professional is currently working as a Team Manager for Corporate Banking Operations at ICICI Bank Ltd. in Hyderabad, where they manage banking operations with a focus on profitability, customer satisfaction and regulatory compliance. Previously, they have worked as a Business Development Executive at Flipkart India Pvt. Ltd. where they successfully launched and managed the e-books category, and as a Management Trainee at J.L. Morison India Pvt. Ltd. where they executed promotional activities and business development.

1.
Profile Summary
A result-oriented professional with 4.5 years of combined multi-disciplinary
experience across Sales, Business Development, Banking Operations, Product
Establishment, Account & Portfolio Management in E-Commerce, Banking, and
FMCG industry
Presently associated with ICICI Bank Ltd., Hyderabad as Team Manager –
Corporate Banking Operations
Managing banking operations with key focus on bottom line profitability, product
commitment and customer satisfaction by ensuring optimal utilization of resources
Monitoring the overall functioning of processes, identifying improvement areas and
implementing adequate measures to maximise internal & external customer
satisfaction level
Ensuring adherence to regulatory compliance for smooth operations; ensuring
satisfactory ratings in both internal & external audits
Efficient organizer, motivator, team player and a decisive leader with the ability
to motivate teams to excel and win
Career Timeline
ICICI Bank Ltd., Hyderabad as
Team Manager – Corporate
Banking Operations
NISHANT GATTANI
Targeting assignments in Business Development, Banking Operations, and Product
Management with an organisation of repute
Location Preference: Delhi, Bangalore, Kolkata, Middle East, Singapore and Malaysia
nishantgattani@yahoo.com +91 8897475651
2013 – Present
Flipkart India Pvt. Ltd., New Delhi as
Business Development Executive (Digital
Divisions E-Books)
J.L. Morison India Pvt.
Ltd., New Delhi as
Management Trainee
2012 – 20132011 – 2011

2.
Work Experience
Mar’ 13 – Present with ICICI Bank Ltd., Hyderabad as Team Manager – Corporate Banking Operations
Growth Path:
2013 – 2014 Wealth Relationship Manager
2014 – Present Team Manager – Corporate Banking Operations
Key Result Areas:
As Team Manager - Corporate Banking Operations
Directing 5 different operational activities of Corporate Banking for Pan India (General Banking Operations,
Escrow Account Management, Term Loan/Working Capital Disbursement, Reversal of Charges & Credit Operations)
Ensure all the request pertaining to above mentioned activities are processed accurately, compliant with SOPs and
within promised TAT
Ensuring satisfactory ratings in internal & external audit conducted in the department
Evaluating opportunity for activity automation & implementing the same to drive cost benefit
Leading a team of 25 members, resolving queries and processing service requests of retail/corporate branches and
assisted them to service customers expeditiously & efficiently
Coordinating with Business, Compliance and Product Team for gathering information & executing process modification
Formulating monthly reports like Business Volume Report, Request Rejection & Acceptance Report, Error Prevention
Report and Employees Productivity Report
As Wealth Manager
Analysed the client’s investment portfolio and formulated customized suggestion for their assets allocation
Managed all transaction processes and delivery of services; provided services to existing customers and
managed all aspects of customer relationships through customer engagements, risk profiling and financial planning
Identified opportunities by cementing relationships with existing clients to cross-sell Third Party Products (TPP)
products like Loans, Insurance, Credit card, Forex products, and Asset products
Gained insightful understanding of wide range of investment vehicles, including equities, structured products,
foreign exchange and derivatives
Collaborated with different products & service team for execution of decided business plan
Highlights:
As Team Manager – Corporate Banking Operation
Prepared real time training module for new joiners, enabling them to understand their activities and deliver on their
KRAs within 30 days of their joining
Successfully automated process of loan account limit set-up, reversal of charges and security updating in credit operation
Credited for reducing the processing cost for Domestic Operations by 12%
As Wealth Manager
Acquired, developed & serviced long-term relationships with High Net Worth Individual (HNI) clients; prospected and
identified new leads and pitched to the clients for achieving targeted business; opened 8 Current Accounts
Achieved cross-sell targets of 95% of INR 44 Lakhs
Apr’ 12 – Mar’ 13 with Flipkart India Pvt. Ltd., New Delhi as Business Development Executive (Digital
Divisions E-Books)
Key Result Areas:
Ensured successful launch of e-books category of Flipkart; regularly monitored & controlled the project
Sourced new vendors and maintained good relationship with existing vendors (Publishers/Authors)
Negotiating with vendors for revenue share and other terms & conditions; prepared quotation for PFD
(Pay for digitization) model
Streamlined the e- books launch program through formation of different trackers; monitored the process like
procurement, digitization & post digitization activities
Assured smooth functioning of digitizing the books into e-books and monitored & evaluated the financial feasibility
of digitization plan
Supervised merchandising activities and pricing of e-books
Developed promotional activities to enhance the sales of e-books
Managed vendor on boarding (VOB) process and their payments
Formulated weekly MIS/update and reported to leadership team regarding entire e-books category progress
(both from operation and business development end)

3. Highlights:
Independently managed all domestic publishers & domestic/international authors; successfully on boarded 62 new vendors
(20 Publishers & 42 authors) and obtained significant number of books/contents from them for digitization purpose
Credited for signing 52 exclusive contracts with vendors
Recognised for closing the important deals & exclusive contracts with:
Biggest comic publishers in India (Diamond Comics) and India’s biggest Hindi book publisher - Rajkamal Prakashan
Signed up exclusive TELCO deals with 60 vendors
Successfully digitized all the books obtained from vendors
Played a key role in successful launch of e-books as a new category in Flipkart
Gained insightful understanding of publishing industry
Represented the company in World Book Fair in 2013 as a strategic move to acquire more publishers & authors
May’ 11 – Sep’ 11 with J.L. Morison India Pvt. Ltd., New Delhi as Management Trainee
Key Result Areas:
Managed 3 different categories – Baby Products, Men Grooming Products, Room Fresheners and benchmark them
against existing products for ‘Deodorant & Room Freshener’ category in Delhi-NCR and Mumbai markets
Steered business development activities in northern and eastern parts of Delhi market
Executed promotional activities for products like baby feeding bottle, deodorant, room fresheners & man grooming products
Explored new opportunities for enhancing the product sales
Highlights:
Recognised for consistent performance; exceeded the targets set for the month of June & July 2011
Gained insightful knowledge of retail market for FMCG
Credited for set-up of new distributor in northern & eastern part of Delhi
Successfully tied up with 2 agencies for product distribution in institutional market
Education
MBA in Marketing from SIBM, Symbiosis International University, Pune in 2011 with a CGPA of 2.6/4
B.Com. in Accounting & Finance from Sri Bhagwan Mahaveer Jain College, Bangalore University in 2009 with 78.11%
12th
from YMCA Centenary School & College, CBSE Board, Allahabad in 2006 with 72.16%
10th from Little Flower English High School, Nepal board, Nepal in 2004 with 62.25%
Personal Details
Date of Birth: 13th
April 1988
Languages Known: Hindi, English, & Nepali
Address: B6, Shera residency, Millan pally, Siliguri, West Bengal, Pin code: 734001