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#ICLive
Winning the Battle for Qualified Candidates:
in a Digital World
2015 Charleston, SC
#NISA2015
Online Media
Strategist | Author | Speaker
@NhatPham
#ICLive
Background
 Refugee from Vietnam
 Sales & Marketing
 Been in Internet
since 90’s
 Technology “Nut”
 Love People
Phamily Guy
#ICLive
Today’s Path
 Understanding Online Path
 Be R.A.W.
 Be Enchanting
 EUB
 #FAIL
 Case Studies
 Next Steps
#ICLive
Digital Footprint Paths
____________
#ICLive
Digital Footprint Paths
#ICLive
Mobile
#ICLive
#ICLive
Social Networking
Definition - Internet-based tools/sites for sharing and discussing
information among human beings. The term most often refers to
activities that integrate technology, _________ interaction, and the
construction of words, pictures, videos and audio. This interaction,
and the manner in which information is presented, depends on the
varied perspectives and ”____________" of shared meaning among
communities, as people share their stories and experiences.
Social
building
#ICLive
What’s the Result
 - Everybody is a publisher / __________
 - More “_________” vs. “pull”
 - Conversations with or with out YOU
 - Communication happens “real-time”
 - The Rise of _________ Brands
9
citizen journalist
push
Personal
#ICLive
Be Enchanting
#ICLive
5 F’s of Brand Success
 ____________
 Factual
 Funny
 Famous
 _____________
11
Fractious
First
#ICLive
Be Enchanting
#ICLive
Offline, Online…
#ICLive
Ask YOUR Tribe
Top of Mind
#ICLive
Great Social Brands (Personal)
#ICLive
Relationships
#ICLive
Connect the Dots
#ICLive
Add Value
Context is Currency
#ICLive
Work 2.0
#ICLive
Listen Louder
#ICLive
Friends lists (Social CRM)
#ICLive
Mission
22
#ICLive
Market
23
#ICLive
Message
24
#ICLive
Method
25
#ICLive
Metrics
#ICLive
Metrics
#ICLive
#ICLive
#ICLive
What Should We Measure Online?
 Following
Likes, Followers, ____________
 Engagement
 Blog Comments
 Mentions
 Traffic & ___________Leads
Shares
#ICLive
Be Elite, Unique or Boutique
#ICLive
Be Elite
#ICLive
Be Unique
#ICLive
Be Boutique
#ICLive
EUB Trifecta
#ICLive
Tell Your Story. Share Your Passion.
Serve the World.
#ICLive
Tell Your Story. Share Your Passion.
Serve the World.
#ICLive
Tell Your Story. Share Your Passion.
Serve the World.
#ICLive
Tell Your Story. Share Your Passion.
Serve the World.
#ICLive
Digital Footprint Paths
#ICLive
#ICLive
 Traditional Media ____ New Media
 Understanding Goal
 KLT
 Creating Your Funnel
 Call-to-Action
 _____________
vs
Follow up
#ICLive
#ICLive
Social Networking Rule
#ICLive
Online Funnel
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
Awareness
Consideratio
n
Conversion
Preference
Loyalty
Advocacy
Word-of-Mouth
#ICLive
Consideration Funnel
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
Traffic
Call-to-action
Engagement
Interaction
Action 1
Action 2
#ICLive
Hi-Tech Hi-Touch
#ICLive 48
C Level SUCCESS™
Connect with customers, clients, colleagues
 Link to them on all sites
 Use Multiple modalities
 Give them a reason to connect
Cultivate Common Cause
 Find your why
 It doesn’t have to be warm & fuzzy
 Connect to them on emotional level
Create a Community
• Like-minded people
• Get engagement
• You have a “Tribe”
#ICLive
#ICLive
Getting Your Message Out
 Build Out Your Networks
 Aggregate Content
 Write White Papers
 Post Blog Entries
 Comment
 Create __________ Content
i.e. Videos, Infographs, Slideshares
Compelling
#ICLive
Advanced Strategies
 Blog
 Use Videos
 Cross-Pollinate
 Aggregate Content
 Join ______________
 Create Your ________
Groups
Tribe
#ICLive
Video Blogs/Networks
More Engaging
More Descriptive
“Equal” Platform
Organically ______ _________
Build Your Brand
Raise SEO
#ICLive
SEO Factor
#ICLive
 Takes
Time/Resources
 ______ a Community
 Find Fit for You
May Need Help
Realities
Build
#ICLive
Keys
 Build Relationships
 ____________
 Have a Plan
 Just Start
 Call to Action
Add Value
#ICLive
Next Steps?
 What are your 5M’s?
 Who Do you need to involve?
 What is your One Thing?
Can you do it? ...
#ICLive
Nhat Pham
npham@successwerks.com
804.708.7637
SuccessSecrets.TV
Contact
in/NhatPham
/NhatPham
Gplus.to/NhatPham
@NhatPham

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NISA Conference 2015: Winning the Battle for Qualified Candidates