Mario and Niladree created an AI chatbot called Nima to help address non-emergency health queries for UK citizens. Nima provides 24/7 access to basic NHS information through Facebook Messenger to help simplify the user experience. It can provide directions to local health trusts, medical advice, and respond in real-time to common questions more efficiently than traditional methods. Nima is envisioned as part of a larger digital transformation strategy to reduce costs from non-emergency inquiries and make the NHS services more accessible online.