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Participants’ Handbook 
Orientation to Quality for Niesbud Employees 
Date 11/09/2014 
By Rahul Raj 
Lean Sigma Management Institute 
Greater Noida
Exercise 1 
How are we doing as an Organization? 
Mark on the scale of 1 to 10 
Exercise 2 
What were the top two parameters you choose to mark the exercise 1? 
1.___________________________________________________________________________________ 
_____________________________________________________________________________________ 
_____________________________________________________________________________________ 
2.___________________________________________________________________________________ 
_____________________________________________________________________________________ 
_____________________________________________________________________________________
Exercise 3 
What are the things that you want in an Ice Cream of Good Quality? 
__________________ __________________ 
__________________ __________________ 
__________________ __________________ 
__________________ __________________ 
Exercise 4
Can you identify which level is your organization as on date? 
_____________________________________________________________________________________ 
Give 3 examples to validate your answer (Home Study) 
_____________________________________________________________________________________ 
_____________________________________________________________________________________ 
_____________________________________________________________________________________ 
_____________________________________________________________________________________ 
Exercise 5 
Circle the tools you know of
Take AWAY 
6 P Strategies for NIESBUD
Action Plan for next 15 days 
Next 5 days 
 A note from each section head 
 What do they understand by Quality in their sections? 
 What are the specific measures they use to gauge quality of their sections’ output? 
 Data and Analysis of the claim. 
 How and what actions they plan for showing their commitment to the NIESBUD’s endeavor to 
become a Quality Organization? 
Following 5th -15th day 
 An e-module of first training shall be made available for all employees which needs to be 
studied followed by an online 20 min examination 
 First Quality Gap Analysis 
 Training on 5 scheduled

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Niesbud Official Orientation Participants' workbook

  • 1. Participants’ Handbook Orientation to Quality for Niesbud Employees Date 11/09/2014 By Rahul Raj Lean Sigma Management Institute Greater Noida
  • 2. Exercise 1 How are we doing as an Organization? Mark on the scale of 1 to 10 Exercise 2 What were the top two parameters you choose to mark the exercise 1? 1.___________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 2.___________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________
  • 3. Exercise 3 What are the things that you want in an Ice Cream of Good Quality? __________________ __________________ __________________ __________________ __________________ __________________ __________________ __________________ Exercise 4
  • 4. Can you identify which level is your organization as on date? _____________________________________________________________________________________ Give 3 examples to validate your answer (Home Study) _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Exercise 5 Circle the tools you know of
  • 5. Take AWAY 6 P Strategies for NIESBUD
  • 6.
  • 7. Action Plan for next 15 days Next 5 days  A note from each section head  What do they understand by Quality in their sections?  What are the specific measures they use to gauge quality of their sections’ output?  Data and Analysis of the claim.  How and what actions they plan for showing their commitment to the NIESBUD’s endeavor to become a Quality Organization? Following 5th -15th day  An e-module of first training shall be made available for all employees which needs to be studied followed by an online 20 min examination  First Quality Gap Analysis  Training on 5 scheduled