This document provides an orientation handbook for employees at Niesbud on quality. It includes exercises for employees to assess the organization's quality, identify quality parameters and aspects of good quality ice cream. Employees are asked to identify the organization's current level of quality and provide examples to validate their assessment. The handbook also outlines 6P strategies for quality at Niesbud and an action plan for the next 15 days, which involves notes from section heads on their understanding and measures of quality, data analysis, and planned actions for commitment to quality, as well as an e-module training and first quality gap analysis.