Cheryl Venan Dias

Marmagao Area, India India

Program Coordinator - Department of Tourism and Heritage Management (M.A. Tourism and Heritage Mgmt. & IATA ATC)

Human Resources / Recruitment

•Leading and managing a team of training coaches and trainers •Attaining and retaining customer confidence, client interaction, and department development through feedback •Proficiency in application of 5 CRS (Amadeus, Worldspan, Sabre, Galileo, and Gabriel) •Mentoring new trainers with content creation and provide effective feedback on content •Proficiency in designing CBT, WBT and ILT and effective utilization of Learning Management Systems •Proficiency in rapid e-learning tools, and effective methods of storyboard •Effective use of Instructional system design methodologies in designing instructional material •Proficiency in Ms Office and application of instructional systems and design ...