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What is an Expert by Experience 
Experts by Experience 
Maggie Sokolow
People are at the heart 
What makes the Expert by Experience role 
relevant in the Inspection Team?
Engagement
Listening
Action
Sustainable engagement
Sustainable engagement

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NHS Quality conference - Maggie Sokolow

Editor's Notes

  1. Give background to thematic inspections this is just a simple explanation we go through the whole process later in the presentation.
  2. Re enforce this is just a simplified version more detail to follow
  3. More detail to follow