1. Robert Cannon
21 Filley Royd, Cleckheaton, West Yorkshire BD19 5JW
Tel: 01274 861128 Mob: 07855 315773 Email: robert@cannon8461.freeserve.co.uk
PROFESSIONAL OVERVIEW:
A highly successful Quality Assurance Professional, with extensive, international, operational expertise
in strategic analysis, managing change, improving quality and delivery of service reliability to blue chip
companies in a wide variety of countries and cultures, serving the oil, petrochemical and automotive
industry sectors.
A charismatic leader, empowering staff to take ownership, providing coaching, training and mentoring to
build cohesive teams, achieving individual targets and corporate objectives.
Company relationships include Ford, Rolls Royce, MOD, Shell UK, Shell Int., BP, Texaco, Conoco, R.
M. Parsons, Foster Wheeler, Fluor Daniel, Bechtel, John Brown, Cooper Oil.
Diverse country and culture experience includes USE, New Zealand, Australia, Singapore, Saudi
Arabia, Spain and UK.
Skilled in promoting business awareness, producing successful operational strategies, improving
customer services, specialising in change management and associated services. Possesses particular
strengths in developing and implementing systems and processes to ensure compliance with
international accreditation standards.
Experienced in operations management, customer relations, quality assurance systems, BS5750 Pt.1,
BS EN ISO 9002, QS9000, API / UL / VDE approval, H&S, management, manufacturing management,
project management, change management, coaching & mentoring, internal / external consultancy, sub-
contract management, supplier management, business improvement, logistics management,
performance management.
CAREER HIGHLIGHTS INCLUDE:
Federal Mogul
• Part of the set-up team for a ‘Greenfield site’ operation delivering over £8m turnover
• Delivered a fully functional operations team through recruitment and training programmes
• Achieved 3rd
party accreditation to ISO 9000, upgraded to QS9000 within 12 months
• Gained product approval to UL and VDE, and approved supplier status with Ford, Rover, etc.
• Ensured compliance to international H&S standards across manufacturing, logistics, operations
• Devised and implemented systems and procedures to maintain continuous improvement
• Implemented factory layout improvements to substantially increase manufacturing capacity
Flexitallic Ltd
• Achieved BS 5750 Pt.1 and API 6A accreditation, and assisted 3 group companies to achieve BS 5750
• Ensured maintenance of standards including approved supplier status to Shell, BP, Texaco, etc
• Implemented systems and procedures in USA and Spain to achieve ISO 9001/9002 accreditation
Evergreen Door Ltd
• Delivered manufacturing solutions to increase a £3m turnover operation by 25% yr on yr
• Re-motivated staff leading to a 40% increase in sales and 45% increase in productivity
• Assessed manufacturing processes introducing enhancements to reduce waste by 45%
• Managed the improvement in customer service project managing utilisation of new premises
enabling additional stock holding / provision to meet rising customer demands
CAREER EXPERIENCE:
• Developed and implemented major systems and procedural changes in worldwide companies
resulting in formal recognition and accreditation to international standards
• Establishing quality systems to ensure compliance with BS5750 Pt.1, BS EN ISO 9002 & QS9000
• Ensured approval of manufactured product to API, UL and VDE, and obtaining approved supplier
status from international blue chip customers
• Controlling all aspects of commercial and operational management and development
• Supporting all business development and service improvement activities
• Managing the operations budget and the generation of additional revenue streams
• Overseeing all operational activities to ensure all set SLAs and KPIs were achieved
2. CAREER HISTORY:
2009 - Present
CONSULTANT (SELF EMPLOYED): Allguard Legal Services Ltd
• Responsible for the creation and development of a Will Writing function from start-up
• Appointed to devise the correct legal packages for customer’s future peace of mind
• Produced & monitored a business plan and evaluated performance to budgets & forecasts
• Conceived, implemented & developed effective financial systems, processes & controls
• Monitored developments in all relevant regulations and legislation to ensure compliance
2007 – 2008
INTERIM GENERAL MANAGER: Ryburn Rubber
• Responsible for assisting with planning and logistics of a business move to new premises
• Maintained and developed a wide variety of administrative systems and processes
• Coordinated direct and strategic marketing activities within a stringent budget
• Successfully identified areas for service improvement and recommended developments
2005 – 2006
OPERATIONS MANAGER: Evergreen Door Ltd / HM Doors Ltd
• Responsible for redesigning the manufacturing space to create a more efficient workflow
• Appointed to project manage refurbishment and rebuild of the office and reception area
• Developed SLA contracts to introduce step change improvement to service delivery
• Championed delivery of exceptional levels of customer service & support performance
EARLIER CAREER:
• Operations Manager Evergreen Door Ltd 2004-2005
• QA/HSE Manager Federal-Mogul Systems 1994-2003
• Quality Manager Flexitallic Ltd 1988-1994
• Apprentice Turner Flexitallic Ltd
PROFESSIONAL SKILLS:
• Manufacturing Management
• Logistics Management
• Operations Management
• Project Management
• Quality Assurance Management
• NEBOSH Qualified
• Change Management
• Team Leadership
• ISO 9000
• QS9000
EDUCATION & PROFESSIONAL TRAINING:
• National Examinations Board for Supervisory Studies (NEBSS)
• Institute of Works Management (IWM)
• National Examination Board in Occupational Safety & Health (NEBOSH)
• Financial Management
• Auditing
• TQMSPS
• Synetics
• Industrial Relations
• Supplier Management Power Press
PERSONAL:
• Full Clean Driving Licence
