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The New World of WorkRSM: Business Information Management Vincent Vermeulen vinver@microsoft.com Enterprise Strategy Consultant Microsoft Nederland
Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
About me…
Return on Investment…
About Microsoft...
Love or Hate? http://www.youtube.com/watch?v=wvsboPUjrGc
Love or Hate?
Love or Hate?
Love or Hate?
Love or Hate?
Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
The New World of Work…
New World of Work Business Vision and Goals
2005: Whitepaper
What is Work? and, how is work changing?
Changing nature of work
Worlds of Work
Statistics…
Work is play?
Pressures on our World of Work Market Challenges Globalization Currency Fluctuations Environmental Concerns Regulation Emergent Competitors Cost of Inputs New Partnerships Evolving Business Models Disintermediation Mobility New Customer Expectations
New ways of working
A Changing Vision of Work valuation Purple:  “Work, work, and more work: paid employment is the royal route to financial, social and individual self-realization” social aspects R. Lubbers former prime minister:  “The Netherlands is sick. Too many people are on the sidelines. We need to get back to work” Labor debate: “Attention needs to be paid to the quality of labor: ICT is changing labor. There are new work-related illnesses, higher workloads, care tasks are being marginalized” Welfare debate:  “Labor is a strange medicine. It should be salutary but it makes people ill and excludes them because there are not enough employment opportunities” work 1970s “work to live” 1980s “live to work” 1990s “work = living” 21st century “a healthy balance” time
Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
New World of Work: Metrics Increase Individual & Team Productivity Lower  Real Estate Costs Reduce Carbon Footprint Attract & Retain  the Right People Reduce  Sick Leave Costs of Non Productivity Reduce  Travel & Training Costs Reduce IT & Administration Costs Reduce the Costs of Communications
People
Challenge: Loss of Control
Challenge: Loss of Personal Value
Challenge: Confusion
Challenge: Breaking Convention
It’s about changing mindset and behaviour… http://www.youtube.com/watch?v=RzToNo7A-94
Cultural Challenges Fear by management over loss of control Fear by employees over loss of personal value Confusion over the business impact of new social tools Hesitant about change and breaking away from existing conventions
Have Champions
Legal, Compliance, and Security
Governance Policies
Brand Name Solution
Technology
Phased Approach
Scenarios – Smart Meetings
Implement Improvements
Governance Policies
When to Focus on Adoption New World of Work Initiative Phases Launch/Monitor Concept Design Plan Pilot Evaluate Adoption Strategies and Practices  Subtext Phased implementation Training, promotion Business value Success metrics and definition Strategic and Cultural Subtext Change management, cultural transformation,  bridging generation gaps
10 Essentials for NWoW Be ready to invest time, resources, and money Get champions to help you with roll-out Think about adoption strategies early on Pay attention to the usefulness, usability, and design of your solution  Make sure your program is compatible with existing processes Start gradually with small numbers Promote the program and provide training if needed Implement improvements based on end user feedback Manage expectations – not all the goals can be achieved at once Train people that it’s coming and that you need to get on the train
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.  Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.  MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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New world of_work_microsoft_erasmus_university

  • 1. The New World of WorkRSM: Business Information Management Vincent Vermeulen vinver@microsoft.com Enterprise Strategy Consultant Microsoft Nederland
  • 2.
  • 3. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
  • 7. Love or Hate? http://www.youtube.com/watch?v=wvsboPUjrGc
  • 12. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
  • 13. The New World of Work…
  • 14. New World of Work Business Vision and Goals
  • 16. What is Work? and, how is work changing?
  • 21. Pressures on our World of Work Market Challenges Globalization Currency Fluctuations Environmental Concerns Regulation Emergent Competitors Cost of Inputs New Partnerships Evolving Business Models Disintermediation Mobility New Customer Expectations
  • 22. New ways of working
  • 23. A Changing Vision of Work valuation Purple: “Work, work, and more work: paid employment is the royal route to financial, social and individual self-realization” social aspects R. Lubbers former prime minister: “The Netherlands is sick. Too many people are on the sidelines. We need to get back to work” Labor debate: “Attention needs to be paid to the quality of labor: ICT is changing labor. There are new work-related illnesses, higher workloads, care tasks are being marginalized” Welfare debate: “Labor is a strange medicine. It should be salutary but it makes people ill and excludes them because there are not enough employment opportunities” work 1970s “work to live” 1980s “live to work” 1990s “work = living” 21st century “a healthy balance” time
  • 24. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course
  • 25. New World of Work: Metrics Increase Individual & Team Productivity Lower Real Estate Costs Reduce Carbon Footprint Attract & Retain the Right People Reduce Sick Leave Costs of Non Productivity Reduce Travel & Training Costs Reduce IT & Administration Costs Reduce the Costs of Communications
  • 28. Challenge: Loss of Personal Value
  • 31. It’s about changing mindset and behaviour… http://www.youtube.com/watch?v=RzToNo7A-94
  • 32. Cultural Challenges Fear by management over loss of control Fear by employees over loss of personal value Confusion over the business impact of new social tools Hesitant about change and breaking away from existing conventions
  • 42. When to Focus on Adoption New World of Work Initiative Phases Launch/Monitor Concept Design Plan Pilot Evaluate Adoption Strategies and Practices Subtext Phased implementation Training, promotion Business value Success metrics and definition Strategic and Cultural Subtext Change management, cultural transformation, bridging generation gaps
  • 43. 10 Essentials for NWoW Be ready to invest time, resources, and money Get champions to help you with roll-out Think about adoption strategies early on Pay attention to the usefulness, usability, and design of your solution Make sure your program is compatible with existing processes Start gradually with small numbers Promote the program and provide training if needed Implement improvements based on end user feedback Manage expectations – not all the goals can be achieved at once Train people that it’s coming and that you need to get on the train
  • 44. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.