This document proposes mobile applications to improve hotel services and customer experience. It suggests apps that would allow guests to print documents remotely, check laundry service status, and access information about hotel amenities. The document also recommends partnering with transportation, event, and review apps, and developing apps for accessing social media, communicating with staff, controlling in-room devices, requesting car retrieval, and viewing digital hotel brochures.

1. Mobile application that will dazzle Hotels Miguel SANCHES TAVARES MBA-CMH 2A

2. App to improve hotel’s services Mobile application that allow customers to print their document from a distance. App to know the laundry service timing in getting guest’s personal things ready. App that will gather all hotels’ amenities information such as restaurants, bars, spa and so on…

3. Partnership Make a partnership with some application as: Parisbouger.com: provide city’s events Taxi app in order to book a taxi as customers need in any moment of the day Foursquare app in order to get all around hotel’s host Ratp in order to have the transport schedule The airport to collect information concerning the traffic

4. App ideas Mobile app that present, as seesmic, different hotel’s social media website (Facebook, tweeter, blogs) in only one platform. Communicate via mobile video app with the front desk and the concierge for any request. Control remote app that allow customers to have easy access to TV, to order room-service, to book hotel’s restaurant. App that inform the bell man that the guest need his car in given time.

5. Services created by Hotel App that provide a digital brochure of the resorts which features maps, photos and videos of the hotels.