This document provides details for a class project to redesign the mobile app for Marriott Hotels and Resorts. It includes research on Marriott's brand and competitors, a review of the current app highlighting user complaints, an analysis of other successful hotel apps, proposed improvements, user personas, flowcharts, wireframes, and final design concepts. The goal is to create a more cohesive, user-friendly app that addresses common issues and better serves customer needs.
Vast amount of data is generated at every step of the travel cycle. How to convert this data to derive value for customers? Learn more through this whitepaper
How Hotels, Online Travel Agents (OTAs) or Airlines can leverage social media?RateGain®
How Hotels, Online Travel Agents (OTAs) or Airlines can leverage social media to create buzz and increase online bookings through the network of their exisiting fans and guests?
Vast amount of data is generated at every step of the travel cycle. How to convert this data to derive value for customers? Learn more through this whitepaper
How Hotels, Online Travel Agents (OTAs) or Airlines can leverage social media?RateGain®
How Hotels, Online Travel Agents (OTAs) or Airlines can leverage social media to create buzz and increase online bookings through the network of their exisiting fans and guests?
25 ways for a hotel to increase occupancy Joshua Miranda
25 ways for a hotels can increase their occupancy through Hotel website, Facebook, Twitter, Instragram, Pinterest, Flickr, SEO, Google analytics, Four-square, Trip advisor, and OTA's
Trivago - one of the largest hotel search enginesaumya2503
Trivago - one of the largest hotel search engine, is a german comany. Here the business model, features, marketing straegies and financial statements of Trivago is discussed.
see latest advances in Visual Travel Shopping and how that impacts the bookings. http://www.slideshare.net/irclay/visual-marketing-techology
Travel shopping merges branding, advertising and bookings - for direct connections from suppliers and travelers and direct buying. This report provides a graphical framework for the shopping experience for those who are planning a holiday.
Also see latest states on the buying cycle at http://www.marketinghotelsandtourism.com/how-to-use-behavioral-differences-in-tourism-to-boost-bookings/
Hotel Marketing Benchmark #10 - Virtual reality, Chatbots, AI, hotel industry...HotelMarketingNews
The 10th edition of the Hotel Marketing Benchmark covers recent updates, new marketing technologies, some opinions about the shifts happening in the hotel marketing industry. We've gathered some great and fun marketing initiatives of the last few month and highlight some of the future technology trends we expect will soon come to be game changers in the industry.
There is a lot happening now, the industry seems to be on a threshold shifting from the big disruption of the last decade into a new disruptive trend in the coming decade.
Will hotels be at the forefront of that shift? These are questions we always ask ourselves. After so many changes in the last few years it is time to get ahead of change rather than just following what has happened in the past.
We hope you enjoy the read.
Assignment for NYU Stern's Brand Strategy class taught by Scott Galloway. We examined two hotel brands in terms of their brand identity and strategy and provided recommendations. (Note: This was meant to be a report, not a slideshow presentation, so many slides contain lengthy text rather than condensed points)
Implement a Sucessfull E-Distribution Strategy by HopineoFlorie Thielin
How to Implement a Sucessful E-Distribution Strategy at Villa Marina Lodge ?
- Use a Channel Manager / PMS
- Sell on OTAs (booking.com, expedia etc...)
- Practice basic revenue management
This document was elaborated by Florie, Hopinoer, for the Villa Marina Lodge, Panama,
in a serie of works and studies allowing tourism professional to make their activity more sustainable.
Marriott has agreed to act on my user research recommendation made in your memo, and has asked your agency to take on a user research project as part of their broader re-design program. In your role as user research practitioner, you have now been asked to create the inputs to a user research plan for Marriot’s digital properties.
25 ways for a hotel to increase occupancy Joshua Miranda
25 ways for a hotels can increase their occupancy through Hotel website, Facebook, Twitter, Instragram, Pinterest, Flickr, SEO, Google analytics, Four-square, Trip advisor, and OTA's
Trivago - one of the largest hotel search enginesaumya2503
Trivago - one of the largest hotel search engine, is a german comany. Here the business model, features, marketing straegies and financial statements of Trivago is discussed.
see latest advances in Visual Travel Shopping and how that impacts the bookings. http://www.slideshare.net/irclay/visual-marketing-techology
Travel shopping merges branding, advertising and bookings - for direct connections from suppliers and travelers and direct buying. This report provides a graphical framework for the shopping experience for those who are planning a holiday.
Also see latest states on the buying cycle at http://www.marketinghotelsandtourism.com/how-to-use-behavioral-differences-in-tourism-to-boost-bookings/
Hotel Marketing Benchmark #10 - Virtual reality, Chatbots, AI, hotel industry...HotelMarketingNews
The 10th edition of the Hotel Marketing Benchmark covers recent updates, new marketing technologies, some opinions about the shifts happening in the hotel marketing industry. We've gathered some great and fun marketing initiatives of the last few month and highlight some of the future technology trends we expect will soon come to be game changers in the industry.
There is a lot happening now, the industry seems to be on a threshold shifting from the big disruption of the last decade into a new disruptive trend in the coming decade.
Will hotels be at the forefront of that shift? These are questions we always ask ourselves. After so many changes in the last few years it is time to get ahead of change rather than just following what has happened in the past.
We hope you enjoy the read.
Assignment for NYU Stern's Brand Strategy class taught by Scott Galloway. We examined two hotel brands in terms of their brand identity and strategy and provided recommendations. (Note: This was meant to be a report, not a slideshow presentation, so many slides contain lengthy text rather than condensed points)
Implement a Sucessfull E-Distribution Strategy by HopineoFlorie Thielin
How to Implement a Sucessful E-Distribution Strategy at Villa Marina Lodge ?
- Use a Channel Manager / PMS
- Sell on OTAs (booking.com, expedia etc...)
- Practice basic revenue management
This document was elaborated by Florie, Hopinoer, for the Villa Marina Lodge, Panama,
in a serie of works and studies allowing tourism professional to make their activity more sustainable.
Marriott has agreed to act on my user research recommendation made in your memo, and has asked your agency to take on a user research project as part of their broader re-design program. In your role as user research practitioner, you have now been asked to create the inputs to a user research plan for Marriot’s digital properties.
Top 10 'MUST DO' Hotel Strategies to Boost Direct BookingsTA Fastrack
Listen to Adrian Caruso, Australia's leading hotel business improvement and marketing expert share with you the top 10 'MUST DO' strategies to drive more direct bookings and instantly boost revenue.
Monetizing Mobile: How A Rich and Engaging Mobile Website Drives BookingsLeonardo
The slides from our July webinar, featuring insights from Robert Cole, founder of RockCheetah, and Assistant General Manager of the JHouse Greenwich, Bernard Augustin.
Check out these slides to learn more about how your property can monetize mobile and engage travelers across all devices!
Welcome your visitor with our app to give better travel experience.
Your hotel in one app. Hotel plus is a mobile application for guests at your hotel. It gives them access to all of your hotel services on their smart phone or tablet
This presentation showcases sample writing by Cathy Ann Sauer. It includes collateral, print, direct mail, blogs, press releases, and script. To see more, contact her direct or visit her blog at www.cathyannsauerinc.com.
Retos de la comunicación digital: marketing, audiencias, contenidos y omni-canal.
Miguel Parra, Director de Desarrollo de Negocio.
Customer Experience en Oracle para España y Portugal.
In 2014, they are looking at 14 trends they think it will drive travel industry and consumers this year and beyond. Design, user experience, data, and ease of travel will define travel trends in 2014, and the14 trends reflect that.
Learn how to create a successful hotel booking app with our comprehensive guide, including types, features, and cost estimations. Start your travel app development journey now.
Skift Report: 14 Global Trends That Will Define Travel in 2014Rafat Ali
At the start of 2014, we’re looking at 14 trends we think will drive travel industry and consumers this year and beyond. Design, user experience, data and ease of travel will define travel trends in 2014, and our 14 trends reflect that.
Meta-search engines provide consumers a time-saving solution for searching for the best deal, through aggregation of multiple hotel, flight and other travel sources into one website. With new competitors leveraging data at the top of the funnel, meta-search engines turn to new services and monetization strategies.
Fastrack Group - Hotel Marketing Must Do's 2013-14 WebinarKen Jones
Adrian Caruso & James Hacon from Fastrack Group share their must do tactics for Hotel Marketing in 2013 & 2014.
The tactics discussed include:
How to cash in on the increase in mobile & tablet bookings.
Using your website to target Chinese travelers.
The do's & don'ts of hotel distribution.
Attracting more direct bookings with paid advertising.
Pre- and Post-stay contact for marketing & customer service.
Social media marketing.
Where are other hotels spending their marketing dollars?
www.fastrackg.com
Its running cost is among the diverse vital aspects you must consider before buying an electric scooter. Calculate the cost of getting e-scooter charge for your regular usage to calculate its economic efficiency, similar to people who investigate the mileage of petrol or diesel-driven scooters.
The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
About the Company:
The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGAshBhatt4
Experience the world with MC Internationals travel and tourism. From foreign getways to cultural concentration, we tailor unforgettable journeys for every traveler. Let us turn your dream into reality and create lasting memories. Explore with us today. #TRAVEL,COMPANY #BEST,TRAVEL,COMPANY #VISIT,VISA #EMPLOYMENT,VISA #STUDY,VISA #HAJJ,AND,UMRAH
How To Change Name On Volaris Ticket.pdfnamechange763
How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
Discover the wonders of the Wenatchee River with a variety of river tours in Monitor, WA. Whether you're seeking thrilling whitewater rafting, peaceful kayaking, family-friendly float trips, or scenic sunset cruises, there's something for everyone. Enjoy fishing, wildlife spotting, bird watching, and more in this beautiful natural setting, perfect for outdoor enthusiasts and families alike.
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYABush Troop Safari
Join our 4-day Masai Mara Wildebeest Migration Safari in Kenya. Witness the incredible wildebeest migration, enjoy exciting game drives, and stay in comfortable lodges. Get up close and personal with one of nature's most amazing exhibits! Book Your Safari Today at - https://bushtroop-safaris.com/
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
London Country Tours, the foremost travel partner offers customized Stonehenge tours from London coming with private tour guides and direct access to the inner circles. Visit: https://www.londoncountrytours.co.uk/tour/tours-to-stonehenge-oxford/
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docxnileabenteuersafaris
Let’s explore the captivating Rwenzori Mountains National Park in Uganda with Nile Abenteuer Safaris. This UNESCO World Heritage Site, also known as the “Mountains of the Moon,” offers unparalleled beauty and diverse ecosystems. 🌿🏔️
Key Features of Rwenzori Mountains National Park:
Majestic Peaks:
Mount Rwenzori, Africa’s third-highest peak, dominates the landscape. Its snow-capped summits and glacier-draped slopes provide a challenging yet rewarding adventure for trekkers and climbers.
Ascending these peaks allows you to witness breathtaking vistas and experience the thrill of high-altitude trekking.
Biodiversity:
Explore the park’s rich biodiversity, which includes montane forests, alpine meadows, and towering cliffs.
Encounter rare and endemic species such as the Rwenzori turaco, Rwenzori red duiker, and Rwenzori three-horned chameleon.
Trekking Trails:
Embark on immersive trekking experiences along a network of trails. Choose from leisurely walks to multi-day expeditions.
Traverse verdant valleys, moss-draped forests, and marvel at cascading waterfalls as you ascend toward the summit.
Cultural Heritage:
Engage with local communities of the Bakonjo and Bamba people. Gain insight into their traditional way of life and cultural practices.
Discover the rich history and folklore surrounding the Rwenzori Mountains.
Planning Your Visit:
Trekking and Climbing:
Select from various trekking routes tailored to different skill levels and durations.
Experienced guides and porters ensure a safe and enjoyable journey to the summit.
Wildlife Viewing:
Embark on guided nature walks to spot diverse wildlife, including primates, birds, and endemic plant species.
Keep an eye out for the Rwenzori hyrax, blue monkeys, and various bird species.
Accommodation:
Rest and rejuvenate in comfortable lodges, campsites, and guesthouses within and around the park.
Experience warm hospitality amidst the tranquility of nature.
Conservation:
Support conservation efforts by adhering to park regulations and practicing responsible tourism.
Your visit contributes to preserving this pristine wilderness for future generations.
Embark on an Unforgettable Adventure:
Whether you seek the thrill of summiting Africa’s legendary peaks or the serenity of exploring remote landscapes, Mount Rwenzori promises an unforgettable journey into the heart of nature’s majesty. Start planning your expedition today and unlock the secrets of this captivating natural wonder!
Visit
https://nileabenteuer.com/tour_destination/mount-rwenzori-national-park/
https://www.rwenzoriexpeditions.com/treks/rwenzoris-gorilla-trek/
For more information;
WhatsApp: +256 752 397520
Email: info@nileabenteuer.com
Website: www.nileabenteuer.com
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitSpade & Palacio Tours
Montreal boasts a vibrant artistic heritage, showcased in its top art galleries and museums. From the expansive collections at the Montreal Museum of Fine Arts to the cutting-edge exhibits at the Musée d'art contemporain, discover the city's rich cultural landscape. Experience dynamic street art, indigenous works, and contemporary pieces, reflecting Montreal's diverse and innovative art scene.
3. Project Goals
For this project you will take the existing mobile app for the Marriott Hotel and Resorts and improve upon it. They would like
it to make it more cohesive with their updated branding as well an overall update in design. One of the common complaints
Marriott has received about their mobile app is that it is not user friendly so they would like to fix that as well.
4. Brand Research
Marriott Hotel and Resorts is an American-based hospitality company that manages and franchises a broad portfolio of hotels
and related lodging facilities. They have 3,800 properties in 74 countries and territories around the world. Marriott International
manages 16 different brands of hotels, including:
Bulgari Hotel & Resorts
AC Hotels by Marriott
Residence Inn by Marriott
The Ritz - Carlton
Marriott Hotels
TownePlace Suites by Marriott
JW Marriott Hotels
Courtyard by Marriott
Marriott Executive Apartments
EDITION Hotels
SpringHill Suites by Marriott
Gaylord Hotels & Resorts
Autograph Collection
Fairfield Inn & Suites by Marriott
Renaissance Hotels
MOXY HOTELS
Marriott Rewards is the guest loyalty program that offers travelers their choice of points toward free vacations and merchandise
or frequent flyer miles, as well as other membership benefits, when staying at Marriott brand hotels worldwide.
5. Competitors
Hilton Worldwide Holdings, Inc.
Accor SA
Best Western International, Inc.
The company is one of the world’s
France’s Accor is one of the world’s
Best Western has more than 4,000
largest hoteliers with a lodging empire
leading hotel operators and the market
independently owned and operated
that includes more than 4,000 hotels and
leader in Europe. Present in more than
hotels throughout the globe (including
resorts in some 90 countries operating
90 countries, it owns or manages more
nearly 2,200 in North America), making
under such names as Doubletree,
than 3,500 hotels worldwide. About
it one of the world’s largest hotel
Embassy Suites, and Hampton, as well
two-thirds of its hotels are located in
brand. Hotels sport its flag in about 90
as its flagship Hilton brand.
France and other European markets; a
countries and territories.
quarter are located in Asia/Pacific. The
remainder are dispersed throughout
Africa and the Middle East, Latin
America and the Caribbean, and North
America.
6. Current App Review
To determine how users thought the app could be improved, a sample of negative reviews was selected from the Marriott app
page on the Apple App Store.
By crestwood26
Classic case of IT being completely disjointed from the business. No one cares about mobile check in if the only thing you’re
doing is telling the hotel what time you will arrive. That doesn’t even work properly since you have to mash the button to
increase the time by 15 minute increments instead of just typing out the time. If you want some level of happiness from mobile
check in allow people to select the gold/platinum arrival gift, change rooms, or something that’s actually valuable to the
customer. Why are you even trying to roll out something people don’t want when plenty of people have commented on wanting
to be able to book rewards stays through the app. Luckily for Marriott, their hotel customer service is vastly better than their
mobile app development team. I wouldn’t be a Platinum Premier otherwise...
By 160+nights@year
Use apps 100% to book rooms. Will not book another stay at Marriott until this app vastly improves. How does a global top tier
company produce such a poor product! In early 2013 Marriott got about 50 nights from me for business travel. In 2014 it will be
zero. Don’t care about member status if I have to put up with an app that’s useless.
7. Current App Review
How can you have saved
hotels if you aren’t logged
in? You should have a login
screen first.
Why do you need “All
Hotels”? It looks at all the
hotels in a location regardless
of date and availability.
The + and - for number of rooms
and number of guests can be
difficult to maneuver and is easy
enter the wrong information
I just left making my
reservation to sign in.
Isn’t all of my information on
this page? Why do I need to
see a card?
Members shouldn’t have to
remember to go to another
screen to log in. It should pop
up first.
There are two buttons to see
my reservations.
8. Current App Review
What is the difference
between city and distance? If
I search a city I’d like to be in
the middle of the city.
From what?
Where did this design come
from? It now looks totally
different from the rest.
There still hasn’t been a sign
in for me to save this to.
Is this a button? It doesn’t
read as one.
Shouldn’t all the information
I would need be here? Why
would you need to go to the
full site?
Refine Search, Home and the
back arrow all go to the same
place. There doesn’t need to
be that many options.
9. Other Hotel Apps
By Gus NJ
Excellent functionality and visually
appealing. Has every feature that you
find on the full site, plus the added
feature of Tripit. Well worth using.
By Nick of
I wish it gave me an option to save my
password and also the option to save
most or all of my personal information
to book rooms quicker.
BEST WESTERN TO GO
Best Western International
Rating: 4+
Compatible on the iPhone,
iPad and the iPod Touch
Overall Rating:
10. Other Hotel Apps
By Hawkeye829
At first I didn’t like it. But after the last
update, I can make reservations from
anywhere, check my points, use the
map feature to see EXACTLY where the
hotel is. Much better than calling or
even the website! I stay an average of 3
nights a week 52 weeks a year, luv this
app!
By RATTOM
CHOICE HOTELS
Choice Hotels International, Inc
Rating: 4+
Compatible on the iPhone,
iPad and the iPod Touch
Overall Rating:
Am trying to make a reservation for
4/18/2014 and today is 1/16/2014
using points. App says it is more than
100 days until 4/18/2014 and will not
let me use points. App cannot count.
11. Other Hotel Apps
By Sasqch
This is the app I got to first for checking
out hotels airfares cars etc. One thing I
would love to see in the application is
the ability to save hotels that I may be
interested in without actually booking.
Please add that function.
By Patague
Kayak is THE best to find a hotel for you
and anywhere and you can compare
KAYAK
Kayak Software Corp
Rating: 4+
Compatible on the iPhone,
iPad and the iPod Touch
Overall Rating:
from other websites or apps and kayak
will have the lowest price for the same
room you’re looking at.
12. Improvements
• Make the overall visual design cohesive throughout the whole app.
• Open the app with a login screen
• Get rid of “All Hotels” tab
• Swap out the + and - for picking the number of rooms and guests.
• The “Rewards Page” can be changed to a Profile and have access to more information.
• Add a progress bar for how close you are to getting the next level of membership.
• Get Rid of the “Home” and “Refine Search” bar at the bottom.
• Instead of tabs to re-order the hotel list, have a dropdown choice.
• When looking at the hotel before looking at details... only have: Name, Address, Price, and Rating
• Change the tabs for “Overview, Amenities, and Getting Here” to + and - drop downs.
• Picture of hotel should be larger on the “Hotel Details” screen
• Once on the “Hotel Details” page have static “Book it” Bar at the bottom
• On the the “Review Confirmation” page have a static “Confirm” bar instead of having to scroll all the way to the bottom.
13. User Personas
Name: Jim Cerrington
Age: 46
Location: Charlotte, NC
Occupation: Businessman/Entrenpour
Technical Proficiency: Advanced
Name: Kimberly Pent
Age: 35
Location: Peachtree City, GA
Occupation: Stay at Home Mom
Technical Proficiency: Average
Name: Harry and Marie Steinburg
Age: 67 & 64
Location: Newburyport, MA
Occupation: Retired Principal and Teacher
Technical Proficiency: Below Average
As a businessman Jim is constantly trying to new
clients. Philadelphia and Houston are two cities
that Jim frequents in his travels. He has been a
Marriott Rewards member for 10+ years and wants
an app where he can quickly book his usual hotels.
Kimberly’s son is on a travel baseball team so
they travel about once a month to competitions.
Kimberly just joined the Marriott Rewards program
and would like to be able to find a hotel that is on
her route while roadtripping to tournaments.
Mr. & Mrs. Stinburg are finally getting to travel
since they retired five years ago. Besides traveling
to other countries they visit their son and his family
in San Fransico twice a year. Harry uses his son’s
Marriott Rewards number and gets tired of having
to punch it in each time he books a hotel.
14. Flowcharts
Scenerio 1- Book a Saved Hotel as a Marriott Member
Login
Select Hotel
Select Availability
Enter Information
Select Room Size
Login
Select My Favorites
Select Hotel
Enter Dates
Choose Preferences
Select Preferences
Complete Reservation
NEW APP
CURRENT APP
Select Saved Hotels
NOTE: Once a Member
has logged in they won’t
have to do it again (if
they use the “Remember
Me” Preference. That will
eliminate another step.
Complete Reservation
15. Flowcharts
Scenerio 2- Unsave a favorite hotel as a Marriott Rewards Member
Login
Select Hotel
Select My Favorites
Swipe Left on Hotel
Tap Unsave Hotel
Tap the Star
NEW APP
CURRENT APP
Select Saved Hotels
NOTE: Once a Member
has logged in they won’t
have to do it again (if
they use the “Remember
Me” Preference. That will
eliminate another step.
16. Flowchart
Of Course!
Login
Profile
Looking for
Hotel that
isn’t in your
favorites?
Should Be!
No But I
Are you a
Marriott
Rewards
Member?
Select Room
Size
Are you a
Marriott
Rewards
Member?
Details of Room
Size and Hotel
Details
Name and
Location of
Hotel
Name, Location
and Dates of
Your Stay
Hotel Details
Early Check-In
Check which
preferences
you’d like to
always enjoy.
Your
Preferences
Your Personal
Information
logged in!
Yes! Look! You’re
Select a
Hotel
Confirm
Reservation
Name and
Location of
Your Upcoming
Reservations
Your Favorite
Hotels
Your Previous
Stays
Find a Hotel
Insert Information:
Destination
Check-In/Out Dates
Number of Guests
Number of Rooms
Your Upcoming
Reservations
Address
Credit Card
Number
Extra Towels
Feather-Free
Room
Edit
Select
Preferences
Enter
Contact
Information
Enter
Payment
Method
Confirm
Reservation
People who are not Marriott Rewards Members can
only use the gray section. If they try to go to the
profile, it will have an informational screen about why
they should be Marriott Rewards Members.