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Salina Cruz is seeking new employment that matches her skills in technology, customer service, research, and communication. She has a Bachelor's degree in Political Science, History, and Chinese and work experience in wireless sales, medical center assistance, elementary school assistance, and poll working. Her resume highlights proficiency with Microsoft Office, troubleshooting, customer service skills, and fluency in English, Spanish, and Mandarin.
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New SAC resume.doc copy
- 1. Salina Cruz 6540 El Colegio Rd., Apt: 4126, Santa Barbara, CA 93106 C: (323) 309-1530 scruz120591@hotmail.com ! Career Focus I am currently a wireless sales expert for Wireless Advocates, a third party cell phone, tablet, and mobile broadband vendor. I am seeking employment in a field that matches my skills. I am also willing to relocate. Summary of Skills • Tech: Proficient in Microsoft Office, Excel, and Powerpoint, Outlook, Photoshop, Illustrator, etc. Can type 60+ words a minute. Required to troubleshoot issues on a daily basis. • Research: Completed a year long thesis detailing the events of a labor issue in Massachusetts in 1912. The thesis was was a project honor students composed in the field of history • Customer service: My current employment requires experts to deal with customer service issues and create resolutions. • Strong verbal communication, quick learner, and efficient. • Fluent in English, Intermediate in Spanish and Mandarin. Education and Coursework ! Bachelors of Arts: Political Science, History (honors), and minor in Chinese 2010-2014 University of California, Santa Barbara Santa Barbara, CA, United States Other Experience ! LAC+USC Medical Center Aid (Summer 2009) As an aid I was primarily responsible for gathering information for the translating center at the medical center and conducting customer service surveys. I was required to create a directory for the medical center. I was partially allowed to work outside the translating office and move from center to center in order to help organize different parts of the medical center. At this time period the medical center was conducting an office change over from an older building to a newer building, and therefore needed filing assistance. !
- 2. Salina Cruz 6540 El Colegio Rd., Apt: 4126, Santa Barbara, CA 93106 C: (323) 309-1530 scruz120591@hotmail.com ! Hollister Elementary Teacher’s Aid (Fall 2010) • Served as a teacher’s aide for second grade students in a single classroom composed of about thirty students. Isla Vista Elementary School Aid (Fall 2010) • Served as an after school aide for students in the third and fourth grade. Research (Summer 2012-Spring 2013) • Wrote a thesis composed of about fifty pages detailing my research on the Lawrence, Massachusetts strike of 1912. I presented this research to professors and students at a colloquium on two separate occasions. College Student (Fall 2010-current) • I have taken many courses in my subject areas. For example, in the area of history I have completed over seventy college units. ! Work History ! Municipal Court Poll worker 2010 This job was a temporary work. It required that I show up on election days in Los Angles and take ballets, check in citizens of Los Angles and make sure rules were followed inside and outside voting stations. This job also required early morning station set ups. Payment was a flat daily amount. Disability Student Personal Note Taker 06/2011 to 09/2014 I was required to work predominantly online. As a notetaker I was required to attend college classes and take notes for students were disabled. I was then required to turn those notes in online and post them inside a portal. Pay was based on the amount of units the class was worth. One unit was approximately twenty five dollars (Example: 4 units: 100 dollars). ! Wireless Sales Expert 10/2014-Current As a sales expert I am required to work with members and activate smartphones, basic phones, tablets, and mobile broadband devices. I set up devices for Verizon, At&t and T- Mobile. I am able to work fluidly with all three of these carriers and discuss a variety of topics including plans. I am required to access member needs and have an answer for all questions related to these three carries. I am required to meet company goals as well as personal daily goals. This job pays hourly as well as commission. ! !