1. ANTONY L HARRIS
Rear 1025 Jacoby Street Johnstown, PA 15902 antonyharris15902@gmail.com
Home (814)410-2510 Cell (814)418-4148
EDUCATION
University of Pittsburgh at Johnstown, Johnstown, PA
Bachelor of Arts in Communication (December 2013)
Related Area of Public Relations
GPA: 3.977 (Summa Cum Laude)
SUMMARY OF SKILLS
Writing: Skilled at writing press releases, business letters, and reports, and feature articles
for the American Red Cross, Bo Moore’s Village Street Music, and St. Vincent dePaul.
Technical: Skilled at working with Microsoft Office (Word, Excel, Publisher and
PowerPoint), Adobe (In Design and Photoshop) and Internet Explorer.
Key Strengths: Excellent communication skills, able to work well with others as well as
work alone without supervision. Work well under pressure, able to adapt to changing
environments.
EXPERIENCE
Highmark Inc. Johnstown, PA June 2014-Present
Customer Advocate
Responsibilities: I service incoming calls from members and providers and resolve issues
with claims processing, spending account issues, and provide general customer support. I
assist customers with everything from researching new doctors to filing appeals and
complaints, as well as educating members on how medical insurance works.
Sears Johnstown, PA March 2014-June 2014
Sales Associate
Responsibilities: Customer service. I performed retail sales in the lawn and garden
department, including solving customer problems in person and over the phone.
American RedCross Johnstown, PA Jan 2013 – April 2013
Volunteer Public Relations Intern
Responsibilities: Writing press releases, feature articles, and recruiting materials, as well
as social media writing and posting on Twitter, Facebook. I also did computer aided
design work designing posters, flyers, direct mailers and t-shirts for blood drives.
McDonalds Johnstown, PA May 2011 – August 2012
Crew Trainer
Responsibilities: Training new employees in the grill area, as well as helping to run the
kitchen of the restaurant in the absence of a manager.
Toma Metals Inc. Johnstown, PA September 1998 - December 2008
Machine Operator and Shipping and Receiving Clerk
Responsibilities: Running metal shearing machines. Forklift and overhead crane
operation. Loading and unloading trucks with a forklift. Inventory of incoming material.

2. ANTONY L HARRIS
Rear 1025 Jacoby Street Johnstown, PA 15902 antonyharris15902@gmail.com
Home (814)410-2510 Cell (814)418-4148
ACTIVITIES/HONORS
 Treasurer Lambda Pi Eta (Communication National honor Society)
 Phi Kappa Phi (National Honor Society)
 2012 and 2013 recipient Susan McLuckie Memorial Scholarship
 2013 University of Pittsburgh University Scholar
 Society of St Vincent dePaul’s Food for Families warehouse volunteer
 Girl Scouts of America volunteer