Aaron P. Armelin has over 15 years of experience in customer service roles across multiple industries including telecommunications, catering, and transportation. He has a bachelor's degree in criminology from Florida State University and is proficient in Microsoft Office applications, AS400, Citrix systems, and ATT databases. Armelin has experience managing customer accounts and making changes to services. He is skilled at adapting to new policies and providing excellent customer service.

1. Aaron P. Armelin
310-560-3015
3657 Jasmine Ave #8, Los Angeles, CA. 90034
aaron.armelin1117@yahoo.com
Professional
Profile
My professional background consists of customer servicebased interaction,and adapting
to changes in policies and laws. I havesome accountmanager experience, and I have
managed men and women. With the added benefit of my expertise being honed in
various industries. Awell rounded competent hard worker is who I am.
 MS Office Applications
 FamiliaritywithAS400,
and Citrix based
occupational systems.
 Experience withATTDatabase
 POSproficient
 Customer-centric mentality and passion
Work History
June2015-October2015
Chauffeur, Music Express, Burbank, CA.
Job consisted of customer serviceskills,timeefficiency,and patience
April2015-Present
Catering Associate, BritMo Staffing & Casting, LLC., Manhattan Beach, CA
Assistwith event display and cateringto patrons,as well as dismantlingduties.
August2014-December2014
Temporary Contractor, Los Angeles Business Personnel, LA, CA
Took temporary assignments of employ, Healthnet, and Screen Actors Guild
May2005-June2010 & April2012-May2014
Order Entry Representative & Account Manager, Telepacific Communications., LA,
CA.
Daily work consisted of decipheringand entering data and telephone product changes,
through servicechange documents, into existingcustomer accounts,on companywide
customer database. Managed accounts,disbursed fromdatabase,which identify
customer requested changes. Carried out customer turn up of requested service,from
vendor notification and scheduling,to finished product testing.
April2004-May2005
Customer Service Representative, Dewitt Petroleum, So. El Monte, CA.
Answered inbound callsfromexistingand prospectiveclients,as well as handled emails
and faxes requesting changes to service. Offered products the company resold,to
existingclients over the phone and billed to existingaccounts. Acted as receptionist
answeringmain officephone and routingto appropriatecolleague,via switchboard.
Education
Bachelor of Science- Criminology
Florida State University
Tallahassee, FL.
May 4, 2013
References
References available upon request