Though digitization has taken all over the automotive industry and is changing the face of the global landscape, the automotive dealers and retailers sector has been a slow responder to the digital transformation. Auto retailers have been slow to embrace e-commerce, but the coronavirus pandemic is changing that.

1. New Plan of Digital Action Disrupts The
Automotive Retailing Ecosystem
Date: 7
th
APR., 2020 | Version V1.0
“Digital Transformation and
Technology is in our DNA”
The Gateway Corp.
Maria Montessorilaan 5,
2719 DB Zoetermeer,
The Netherlands
Tel: +31 (0) 79 3200 980
info@autofacets.com

2. 2 New Plan of Digital Action Disrupts The Automotive Retailing Ecosystem
Though digitization has taken all over the automotive industry and is changing the face of the global landscape,
the automotive dealers and retailers sector has been a slow responder to the digital transformation. Auto
retailers have been slow to embrace e-commerce, but the coronavirus pandemic is changing that.
There has been a sudden rise in online traffic even as showroom footfall has dipped amidst the coronavirus
outbreak. This has kick-started the inevitable digital transformation in automotive retailing that was long
overdue. It’s not like there were no measures taken by OEMs to embrace the digital ecosystem, rather it was
being done at a slow place but now things are changing rapidly.
The concept of social distancing seems to be working in the favour as dealers are now closing deals with
interacting with the clients physically. They are leveraging digital tools to arrange vehicles to be picked up or
delivered by and this has eliminated the need for customers to step out of their homes and visit the
dealerships.
However, it can’t be denied that vehicle sales have taken a dip as most of the global economies face lockdown
for an uncertain period due to the ongoing coronavirus pandemic. Talking about Europe, new car registrations
fell 7.4% to 1.135 million vehicles in the European Union, Britain and the European Free Trade Association
(EFTA) countries, as per the statistics by European Auto Industry Association (ACEA).
This is an aftereffect of China – one of the global manufacturing hubs for the automobile industry being
plagued by the COVID-19 pandemic. However, desperate times call for desperate measures and the automobile
industry is adopting some innovative methods to keep the sales afloat.
We are proud that AutoFacets is at the forefront of making digital technology more accessible than ever
before. We offer a host of digital transformation solutions tailor-made for the automotive retailing ecosystem.
Our SAAS / PAAS offerings create the entire digital journey right from the lead stage to the delivery of the
vehicle and after sale services. Here some of the prominent solutions that we offer:

3. 3 New Plan of Digital Action Disrupts The Automotive Retailing Ecosystem
Performance Dashboards
One-stop solution that gives a centralized viewpoint to the dealer over different aspects such as pre-booking,
sales of vehicles, parts and spares, the marketplace, CRMs, Digital Marketing and beyond.
Product Configurator & E-commerce
Our solutions further enhance online buying experience with interactive configurators right from ordering any
spare parts, searching, seeing product details to placing an order online. It connects the dealers to customers
and expands their customer pool.
Digital Marketing Solutions
A complete marketing package for creating the perfect automotive retail customer experience by leveraging all
the tools you require. It lets dealers and other stakeholders engage with the target audience and send them
personalized marketing messages.
Digital Signage
Our system requires the vehicle details to be entered only once with the complete set of documentation and
pictures pertaining to the vehicle. They are then subsequently used to publish vehicle info on remarketing
platforms, dealership websites and partner websites.
360° Customer Behavior Analytics
AutoFacets’ software can sense and learn customer preferences based on their buying behaviour, which
enables sales experts to retain customers, capture leads and increase sales by leveraging the custom solution
through interactive applications.
AutoFacets is a pioneer when it comes to offering world-class solutions for the entire automotive industry.
Right from the dealerships to aftermarket experience, we cover it all. Contact us for any query while we ensure
that your business remains afloat and doesn’t go off track.

4. 4 New Plan of Digital Action Disrupts The Automotive Retailing Ecosystem
The Netherlands (HQ)
1st floor, Maria Montessorilaan 5,
2719 DB Zoetermeer, Netherlands,
Phone: +31 79 3200 980
E-mail: info@autofacets.com
Germany
Südstraße 32-34
D-31515 Wunstorf,
Hanover
United Kingdom
Landmark House, Station Road,
Hook" RG27 9HA Hampshire
Finland
Tekniikantie 14 2110
Espoo
Iceland
Jónsgeisla 35,
113 Reykjavík
North America
3115 Harvester Road,
Suite 400 Burlington,
Ontario L7N 3N8, Canada
Japan
1-12-8 Shintomi,
Chuo-ku,
104-0041 - Tokyo
France
9 Boulevard,
du Chateau 92200,
Neuilly-sur-Seine, Paris
Sweden
Järnvägsgatan 36,
131 54 Nacka, Sverige
Norway
House of Business,
Fridtjof Nansens plass 4"
160 Oslo