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New Media Masterclass
        part 1
New Media:

“ New technologies and communication methods in the
                                                               ”
context of their effects on the established mainstream media
                           Wikipedia
Futurelab



“ The traditional marketing model is being challenged, and (CMOs) can
                foresee a day when it will no longer work ”
                           McKinsey Quarterly, 2005, Number 2
uniquely individualized info delivered to infinite number of people




    all players involved share control over content
User Generated Media
Blogging
Train blog
Pets
The blog of death
Jihad blog
American Jihad blog
Podcasting
iTunes store
Gordon ‘F’ Ramsay
Wine Australia
French Maid TV
Wikipedia
Choose your hotel...
...based on other guests’ advice
MySpace
Second Life
Skoeps
> 9,000,000
> 9,000,000

30,000 - 1,500,000


 > 3,000,000

 > 22,000,000
> 55,000,000
                                                      (posted April ‘06)




                                22.3 mln   22.0 mln                20,8 mln


Nielsen Rating Nov 6-12, 2006
1.5 million
                  residents
                               Almost 4,000,000 articles
                                   (10 languages)




                               > 80,000,000 profiles
5,000,000 songs /day




>100,000,000 videos
                               200,000,000 blogs
   (65,000/day)
The Long Tail
Popularity




                             Products
We are creating
We are selecting
We are changing
Anything - Anywhere - Anyhow
The Good Ole Days
            of Corporate Media
            We will decide what you want & need



                  Central editorial control
            Government regulation (censorship)
                  One-way communication
              Limited channels of information
Futurelab
1980

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                                                                                                                                                                                       2005
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            alkrhgoierhg

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               lahsgoih4gp                                                                                                                         pgjaehafja;lj j
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                                                      lahsgo

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                                                                    ahab’aerhjj;a                                                                jasd;fgjooag
                                                                                                                                     lahsgoih4gp
                                                                                             lknlgnar
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                                                                                                        ag’zxcvnghjf        af;ghja
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                                                                                                jasd;fgjooag
                                                                                   lahsgoih4gp




                                                                                                                     jasd;fgjooag
                                                                                                      lahsgoih4gp
•               % of adult evennig viewers that remembers brand in ad just watched:




                                        BRANDS
                                                                                     1965                         35%
                                                                                     2000 9%

                                                     •       A US hour of prime time TV carried 21 minutes of advertising, Late Night network
                                                                                 shows like Leno or Letterman carry 31:27




                                                     •                  US: People with PVR’s watch 12% more TV, yet 90% of them adskip
                                         CONSUMERS


                                                                                               (Germany : 88.2%)

                                                     •          Germany: 78.2% are irritated by advertising, only 24% actually still watches it

                                                     •    54% of US consumers avoids products & services which “overwhelm” with advertising

                                                     •     China: 85% stop watching TV during commercial breaks. More than half change the
                                                                   channel, while the rest do housework, eat, chat or use the bathroom


   Futurelab



Sources: Big Six, GfK Marktforschung, Yankelovich Partners, McKinsey & Co.
Futurelab




                          76%
Yankelowich
Who do we trust?



               “My friends,
              their friends...
...and all those we collectively respect”




 People trust people
People trust people

                                                                Source                     %
                                                           In-store Sales Associate        49
                                                           In-store demonstration          36
                                                     Word-of-mouth from family & friends   33
                                                            Newspaper Coupons              25
                                                                  Internet                 21
                                                        Product/Company Information        16
                                                            Retailer information           14
                                                                  Other                    14
                                                                 Magazines                  4
                                                                     TV                    4
                                                                    Radio                  3




Source: CMO Council’s Retail Fluency Report, 2005
People trust people

Edelman trust barometer           %
                                                     Person like yourself or a peer
          Academic                62     70%

       Doctor or similar          62                                                    61%
                                         60%
                                                                             55%
                                                              51%
                                         50%
   Person like yourself/peer      61
                                         40%
       Financial Analyst          58
                                               33%
                                         30%
          NGO Rep                 58
         Accountant               53     20%

           Lawyer                 36     10%

      Regular employee            33     0%
            CEO                   29       2003            2004           2005        2006
            Union                 19
         Entertainer              17
          PR person               16
Information
                                              Age
Speech                Writing     Print




2,000,000 BC          4,000 BC   1,000 AD    1980 AD




               Storytelling
Brands have to become storytellers,
           and then…




      Futurelab




          ...let it go
New Media Part 1

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New Media Part 1

  • 1. This presentation is brought to you by www.digiredo.nl
  • 3.
  • 4.
  • 5. New Media: “ New technologies and communication methods in the ” context of their effects on the established mainstream media Wikipedia
  • 6. Futurelab “ The traditional marketing model is being challenged, and (CMOs) can foresee a day when it will no longer work ” McKinsey Quarterly, 2005, Number 2
  • 7. uniquely individualized info delivered to infinite number of people all players involved share control over content
  • 8.
  • 10.
  • 13. Pets
  • 14.
  • 15. The blog of death
  • 21.
  • 24.
  • 26.
  • 28. ...based on other guests’ advice
  • 31.
  • 33.
  • 34.
  • 36.
  • 37. > 9,000,000 30,000 - 1,500,000 > 3,000,000 > 22,000,000
  • 38. > 55,000,000 (posted April ‘06) 22.3 mln 22.0 mln 20,8 mln Nielsen Rating Nov 6-12, 2006
  • 39. 1.5 million residents Almost 4,000,000 articles (10 languages) > 80,000,000 profiles 5,000,000 songs /day >100,000,000 videos 200,000,000 blogs (65,000/day)
  • 40.
  • 41.
  • 47. The Good Ole Days of Corporate Media We will decide what you want & need Central editorial control Government regulation (censorship) One-way communication Limited channels of information Futurelab
  • 48. 1980 pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg jasd;fgjooag lahsgoih4gp jasd;fgjooag lahsgoih4gp jasd;fgjooag lahsgoih4gp 2005 pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf jasd;fgjooag2222dgasgkn r’pghj’np’rh’ojfg;’jaf;ghja lahsgoih4gp jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a jasd;fgjooag lknlgnar lahsgoih4gp alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf pgjaehafja;lj j af;ghja 2222dgasgknjooag ’np’rh’ojfg;’j ag’zxcvnghjf jasd;fg af;ghja lahsgoih4gp jgh’ajer’pghj 2222dgasgkn r’pghj’np’rh’ojfg;’j ahab’aerhjj;a jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg lknlgnar alkrhgoierhg jasd;fgjooag lahsgoih4gp pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg jasd;fgjooag lahsgoih4gp pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a lknlgnar alkrhgoierhg jasd;fgjooag lahsgoih4gp jooag ih4gpjasd;fg lahsgo pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a jasd;fgjooag lahsgoih4gp lknlgnar alkrhgoierhg pgjaehafja;lj j ag’zxcvnghjf af;ghja 2222dgasgkn r’pghj’np’rh’ojfg;’j jgh’aje ahab’aerhjj;a jasd;fgjooag lahsgoih4gp lknlgnar alkrhgoierhg jasd;fgjooag lahsgoih4gp jasd;fgjooag lahsgoih4gp
  • 49. % of adult evennig viewers that remembers brand in ad just watched: BRANDS 1965 35% 2000 9% • A US hour of prime time TV carried 21 minutes of advertising, Late Night network shows like Leno or Letterman carry 31:27 • US: People with PVR’s watch 12% more TV, yet 90% of them adskip CONSUMERS (Germany : 88.2%) • Germany: 78.2% are irritated by advertising, only 24% actually still watches it • 54% of US consumers avoids products & services which “overwhelm” with advertising • China: 85% stop watching TV during commercial breaks. More than half change the channel, while the rest do housework, eat, chat or use the bathroom Futurelab Sources: Big Six, GfK Marktforschung, Yankelovich Partners, McKinsey & Co.
  • 50. Futurelab 76% Yankelowich
  • 51. Who do we trust? “My friends, their friends... ...and all those we collectively respect” People trust people
  • 52. People trust people Source % In-store Sales Associate 49 In-store demonstration 36 Word-of-mouth from family & friends 33 Newspaper Coupons 25 Internet 21 Product/Company Information 16 Retailer information 14 Other 14 Magazines 4 TV 4 Radio 3 Source: CMO Council’s Retail Fluency Report, 2005
  • 53. People trust people Edelman trust barometer % Person like yourself or a peer Academic 62 70% Doctor or similar 62 61% 60% 55% 51% 50% Person like yourself/peer 61 40% Financial Analyst 58 33% 30% NGO Rep 58 Accountant 53 20% Lawyer 36 10% Regular employee 33 0% CEO 29 2003 2004 2005 2006 Union 19 Entertainer 17 PR person 16
  • 54. Information Age Speech Writing Print 2,000,000 BC 4,000 BC 1,000 AD 1980 AD Storytelling
  • 55. Brands have to become storytellers, and then… Futurelab ...let it go