New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

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See how actionable insight into root cause analysis will enable real-time prediction of mainframe performance issues, faster problem resolution and increased customer satisfaction. For more information, please visit http://cainc.to/Nv2VOe

New Mainframe IT Analytics: Actionable
Insight into Root Cause Analysis of
Performance Issues
Zach Williams
Mainframe
CA Technologies
Product Owner
MFT15T
#CAWorld

2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Abstract
See how advanced analytics of mainframe performance data can enable early
detection of mainframe performance issues, faster problem resolution and
increased customer satisfaction.
Zach Williams
CA Technologies
Product Owner

3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Performance Analytics
Early detection of system performance issues before they disrupt end user experience
Proactively monitor
and triage
mainframe
performance issues
as they begin to
unfold
Decrease helpdesk call volume
Rapid assisted
triage will decrease
MTTR and reduce
downtime
Accelerates
learning for the
more junior
workforce
Avoid problems
before they
impact SLAs

4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Performance Management Portfolio Vision
Unified performance management for z Systems Planned
Available
Distributed/Mainframe
Operations Analysts
MF
Systems/Network
Analysts
Distributed
Application Analysts
Network
Analysts
CA NetMaster®
Databases
Network
CICS & MQ
z/VM, KVM &
Linux on z
CA UIMCA UIM for z
Systems
CA Cross Enterprise
APM
Unified Performance
Management Console
CA APM
System Analysts
CA SYSVIEW®
Storage
Capacity Planner
CA MICS®
Storage
Administrator
CA Vantage™
ANALYTICS
INFUSED
• Assisted Triage
• Differential
Analysis
• Leveraging
Common Western
Electric Rules

5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Early Problem Detection
The technology to define
normal for a monitored
metric, leading to early
problem detection and
dramatic decrease in
mean time to resolution.

6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Demonstration

7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Follow Conversations At…
Product X
Theater # location
What’s Next:
Mainframe
IT Analytics

11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Q & A

12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Because those who build the
apps will own the future ...
And those apps continue
to rely on the MAINFRAME

13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
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