Keenan James is seeking a new position in logistics/operations/fleet management that makes use of his over 5 years of experience in customer service roles. He has experience managing fleets of vehicles and resolving maintenance issues as an Assistant Operations Manager. Prior to that he was an Assistant Fleet Manager, assessing vehicles for faults and ensuring drivers followed proper procedures. He also has experience as a Satellite Tracking Officer and Administrator controlling tracking units and communicating with drivers daily.

1. Keenan JamesKeenan James
11 Winchester Close, Jagtershof, Kuilsrivier 7580
Mobile: 060 385 1461
Email: keenan.james@mweb.co.za
PROFESSIONAL PROFILEPROFESSIONAL PROFILE
I have over 5 years working experience within various industries with customer service as a
backbone. I want to further my career in the transport and logistics field. I have a tenacious
and outgoing personality and I can handle pressure situations very well. I consistently embrace
ways to improve my skills and development.
OBJECTIVEOBJECTIVE
Currently looking for a new and challenging position within the logistics/operations/fleet
industry, one which will make best use of existing skills and experience acquired in privately
owned companies while enabling further personal and professional development.
CAREER SUMMARYCAREER SUMMARY
November 2015–Current: Assistant Operation Manager, P LE GRANGE &
SONS
• Compiling day-to-day distribution lists
• Resolving customer issues
• Managing fleet of vehicles and resolve maintenance issues
• Managing warehouse personnel
• Updating client database on a daily basis
• Resolving C-track queries and arrange tracker maintenance
• Doing weekly wages and controls the weekly petty cash.
• Stand in for Operations manager if needed.
• Resolving operational issues
CAREER SUMMARY cont.CAREER SUMMARY cont.
February 2015 – October 2015: Assistant Fleet Manager, HG Travelling
Services
• Assessing vehicles for faults
• Ensure drivers do pre –checks before leaving depot
• Ensuring drivers tag in on tag system
• Assist with tender documentation
• Ensure that all vehicles are licensed and have valid permits
• Recording of daily mileage for vehicle service purposes
• Perform the duties of the fleet manager in his absence
• Coordinate and oversee the daily activities of the workshop
• Dealing with suppliers and service providers on a daily basis
• Follow up maintenance done to the vehicles
• Ensure that all checklists are completed
• Ensure that driver’s renew their pdp’s
February 2014 – October 2014: Administrator: Satellite Tracking Officer –
MacDonald’s Transport
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2. • Control over tracking units and maintenance
• Daily reporting of all truck movement on a national level
• Communicating with the drivers on a daily basis
• Follow up on tracking information with service providers
• National control over issuing of driver tags to all drivers
• Ensure drivers make their stops at regular intervals
• Weekly spot checks on log sheets
• Keep track of loading and offloading times
• Ensuring that the drivers adheres the speed limit of 80km/h
• Issue warnings to the drivers for non-compliance of company rules i.e. speed, deviate
from route, driving after 11 with night number.
• Compiling accident reports
• Compiling daily fleet reports for management
• Assist with the planning, scheduling and routing of vehicles
• Follow up on Drive Cam incidents.
October 2012 – January 2014: Mixtelematics
• Ensure that vehicle and driver details are correct on the database
• Assist with Database audits
• Assist with the review of the diagnostic report
• Check whether the vehicle is on GPS speed or DDR version
• Audit vehicle list to confirm that all the information is correct
• Assist with managing the client de-installations and re-installations of unit
• Assist the client’s peripheral installations
• Ensure that all installations and maintenance pertaining to units are done within a 24hr
• Ensure that all maintenance is booked for the vehicles
• Resolve client queries within 24hrs
• Vehicle maintenance and tracking unit calibration reports
• Following up on status of all maintenance and repairs.
• Communicate with the client and service provider on a daily basis
• Compiling quotes for the client w.r.t maintenance on vehicles
• Action client queries
EDUCATION AND QUALIFICATIONSEDUCATION AND QUALIFICATIONS
Bishop Lavis Senior Secondary (2001) - Grade 12
IT Business Campus (2005) – PC Technician Certificate
FURTHER SKILLSFURTHER SKILLS
IT Proficiency Word, Excel, PowerPoint, Internet and Email, C-Track, Webfleet, FM Web
Languages English and Afrikaans
PERSONAL DETAILSPERSONAL DETAILS
Driving Licence Code 8
Health Excellent; non-smoker
INTERESTS AND ACTIVITIESINTERESTS AND ACTIVITIES
Include Cars, Sport, Gaming, And Home Renovations etc.
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3. REFERENCES ARE AVAILABLE ON REQUESTREFERENCES ARE AVAILABLE ON REQUEST
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