Neuse Networks is a managed IT services company that partners with customers to provide remote management, system monitoring, process automation, and other technology solutions. They offer two main plans - SOS Plan for small offices and ONE Plan for larger needs. Their services include cloud email, mobile device support, website hosting, and more. They aim to automate processes and manage IT life cycles behind the scenes to minimize labor costs for customers.

1. Introduction

2. Why choose Neuse
Networks?
Technology partners, not
IT providers.
That is why our customers
choose Neuse Networks.
Neuse Networks joins your
management team to provide
equitable and effective
solutions to help you better
leverage the technologies
that drive your businesses
success.
Enabling and empowering
your business through
technology solutions.
•Remote management
•System monitoring
•Process automation
•Technical team consistency
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3. Products
 SOS™ Plan (Small Office Starter)
 ONE™ Plan (Only Needed Experts)
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4. Details
bundle of services most needed to run your
business:
 cloud based email that includes antivirus and
antispam services
 mobile device support
 licensing for Microsoft Outlook
 antivirus software for PCs
 monitoring and support for standard applications
 starter website with hosting and content
management
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5. Business Process
 Discovery – inventory of hardware and software
 Documentation – technical procedures necessary for
disaster recovery
 Automation – minimize manual labor whether yours
or mine
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6. Additional Services
Our objective is to always say “yes” to a customer. If you
have a large project such as changing a line of business
application across many systems, new server installation,
new phone system installation, and cabling, then we will
define the scope of work and provide you with an estimate up
front so there are no hidden costs.
 Installations – Cabling and Network Infrastructure
 Migrations – Cloud and Office 365
 Phone Systems – VoIP and SIP trunks
 Executive Summary
 Video Observation
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7. Mission
We automate processes to minimize labor and to
manage IT life cycles.
Behind the scenes, after-hours, and out of your way since
1997.
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8. Team
 Georgiana Hall - Director of Business Development
 Steven Lorenz - Vice President
 Jim Ray - President
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9. Georgiana Hall
Director of Business Development
After graduating from Woodberry Forest School with Jim Ray, Georgiana Hall earned a B. S. in physics
from University of Mary Washington (formerly called Mary Washington College) in Fredericksburg, VA.
She went on to earn her Master’s degree in physics from Georgetown University. After teaching as a full-
time instructor at Mary Washington for one year, she returned to the Washington DC area to work for
Booz-Allen and Hamilton in Bethesda, MD as an engineer working in the Survivability group of the
Strategic Defense Initiative Organization at the Pentagon. After that, she worked for BDM
International, Inc. supporting the same contract as a test and evaluation engineer.
After relocating to Miami, Florida, Ms. Hall worked for 10 years as a physics and astronomy adjunct
professor for Miami-Dade College and Florida International University (FIU). During that time, she also
earned a second Master’s degree in Engineering Management with an emphasis in Industrial
Engineering at FIU. She went on to work as a laboratory supervisor, coordinating and planning
laboratories for undergraduate Astronomy students in the Physics Department at FIU.
She and her husband Oren, who is a nuclear physicist and professor of physics at FIU, share their Miami
home with several pet rabbits and four birds. Ms. Hall enjoys swimming, cooking, hiking and gardening.
She also has written a children’s novel and is working on several more.
Member, Institute of Industrial Engineers (IIE)
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10. Steven Lorenz
Vice President
Joining Neuse Networks in 2012, Steven has been instrumental in redefining and improving of the ONE Plan. He is tasked
with ensuring that customer needs are handled effectively, efficiently and economically. Prior to joining Neuse River
Networks, Steven worked for a Managed Services Provider providing pre sales engineering support and ongoing network
and systems administration support.
His education includes a Bachelor of Science in Computer Science and a Master of Business Administration. Professional
memberships include IEEE, IEEE Computer Society and ISSA.
Certifications: Cisco Certified Network Associate (CCNA)
Technologies:
Windows Server 2003/2008/2012
Windows XP, Windows 7
Linux: Debian and variants
Cisco: networking, security, datacenter and telephony technologies
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11. Jim Ray
President
Jim formed Neuse Networks in 1997 and specializes in managed services to
remotely automate IT maintenance and to take IT labor out of the equation.
He focuses on combining conventional client/server technologies with
virtualization, mobility, and cloud technologies to implement computer
networks for voice, video and data. His education includes Bachelor of Science
in Electrical Engineering from NC State. Senior Member, IEEE.
 direct extension: 919-838-1672 x100
 cell phone: 919-606-1772
 skype: neusedotnet
 email: jim@neuse.net
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12. Clients
Steven has worked for
 Thompson Reuters
 Social Security Administration
 Tesoro
 Syngenta
 iRobot
 Verizon
 Valero Energy
 General Motors
 Cardinal Health
 American International Group
 Caesars Entertainment.
Georgiana has worked for
 Booz-Allen and Hamilton
 Ford Aerospace
 Coleman Research Corporation
 Mary Washington College
Jim has worked for
 Rauland-Borg Corporation
 US EPA
 Alphanumeric Systems
 Pharmacia Upjohn/Fresenius-Kabi
 Glaxo
 Natvar
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13. Partners
cloud backup
 bi-coastal data centers
 local and remote virtual machines 24/7
cloud email
 100 Microsoft-certified engineers 24/7
on site
 worldwide on-site service with over 5000 technicians 24/7
 any SLA up to 4 hr response
 must have location approved
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14. Welcome to Neuse Networks
Serving our customers since 1997
The team at Neuse Networks believes in being
Technology Partners and not just the IT folks you call
when something goes wrong. Contact us to learn more
about sensible solutions that cap your costs.
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