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April 8, 2013
Business Mgmt 367




                            Networking for Success



                                                 Kathleen Berger
                                       Northrop Grumman Corporation
                    Recruitment Marketing & Communications Specialist


                                    www.linkedin.com/in/kathleenberger
                                                       @kathleen_eliz
It’s not just about


it’s about who you know and
Overview

    WHEN/WHAT   Networking 101



    WHY         The Power of Networking



    HOW         Building and Maintaining Your Network



    WHO         Your Personal Brand




                Networking for Success
3
Networking 101 – The Basics


    • Network: an association of individuals having a common interest,
      formed to provide mutual assistance, helpful information, or the like

    • Networking: a supportive system of sharing information and services
      among individuals and groups having a common interest

                       Formal vs. Informal Networking

                    Informal                        Formal
          Informal networking can be     Formal networks may include
          done through coffee groups,    organizations such as clubs,
          friends, family, former        industry and business
          colleagues, sports clubs,      networking groups and
          churches and other community   anywhere that brings them into
          organizations you belong to.   contact with lots of people.


4
Networking 101 – Tips & Etiquette

•    A handshake should be friendly and respectful, last 3-4 seconds or 2-3
     pumps – avoid the ‗lady finger‘, two hand and ‗fish hand‘, don‘t use a
     forceful grip
•    Hold your food or beverage in your opposite hand (so that the hand you
     shake with isn’t preoccupied or wet/cold)
•    When someone introduces him/herself, repeat his/her name (this will
     help with recall) – “Hi John, it’s great to meet you!...”
•    If nametags are required, its recommended that you wear it on your
     right side 2-3 in below your collar bone
•    Have plenty of business cards handy and a copy your resume
     accessible on the go
•    If you plan on standing, wear comfortable (yet appropriate) shoes
•    Avoid touching you hair or other nervous habits
•    Stay home if you’re sick…but if you happen to sneeze or cough, turn
     away into your elbow (warning: people will be grossed out)
•    First impressions matter - don’t forget to be professional and courteous

5
Networking 101 - Conversations

    • Show passion around the topic/industry
    • Listen actively, show interest, focus, don’t interrupt
    • Ask questions (open-ended), inquire, compliment
    • Smile, make and keep eye contact, exude confidence
    • Think before you speak, clearly enunciate, be concise
    • Be sensitive to non-verbal cues of your listener, be aware of your own body language
    • Talk to as many people as possible, don’t waste time talking to “me-ers” or people you
      already know
    • Have a conversation exit strategy
                        How can I
                        help you?
                                                     What other
                                                    events do you
                                    What do you       like/go to?
        Hi, I‘m Jane!                do? Who do                          Why did you
                                    you work for?                       get involved in
                                                                             XXX?




6
Networking 101 – Day to Night


                       DAY                                         NIGHT
         ________LOCATION_______                      ________LOCATION_______
     Location matters. Go where you can meet         RSVP early for parties related to your
          people relevant to the industry.                         industry.

        __________DRESS________                        __________DRESS________
      Your appearance speaks volumes about          Keep it classy. If you wouldn‘t visit your
        your credibility. Dress accordingly.         mother wearing it, don‘t punish your
                                                  industry peers with distracting or distasteful
                                                                      outfits.

        _________SPEECH_________                       _________SPEECH________
        Your focus should be on matters of          Stick with topics that keep conversation
      business alone. Build partnerships during        rolling such as music , TV or food.
        the day by inviting others into your
                      network.
        _________DRINK__________                     __________DRINK________
       Make sure the drink in your hand has        Don‘t drink too much. Make sure to stay
       caffeine, because you‘ll need it to stay      hydrated – drink water in between
                       alert.                                      cocktails.
        _________PEOPLE_________                       __________PEOPLE_______
     Forge new relationships and partnerships.     Introduce yourself to as many people as
      Go after the movers and the shakers in       possible. Bring plenty of business cards.
     your industry that you don‘t already know.

        _______PUNCTUALITY______                      _______PUNCTUALITY_____
         Punctuality matters. Arrive early.         Ok to arrive fashionably late (within 30
                                                    mins of start time), but don‘t make it a
                                                                     habit.
7
The Power of Networking - Endorsements

                                   Are your skills and experience not a
                                   perfect match for the requirements
                                   stated in the open job description?
                                   Did you apply and not hear back?

                                   Getting noticed is only the first of
                                   many steps in getting the job you
                                   deserve.

                                   Networking builds strong
                                   relationships which leads to
                                   endorsements/referrals.

                                   Endorsements matter. Strong
                                   referrals from influential people
                                   matter more.




8
                  Networking Gets You Noticed
The Power of Networking – By the Numbers



    Applicants hired from a referral will start their new position sooner than their counterparts –
    referrals are hired 55% percent faster than those who come through a career site.

    Referrals have greater job satisfaction and stay at companies much longer than their
    counterparts – 46% of referrals and 39% of those hired through careers sites stay at a
    company for three years or more, while only 14% of those hired from a job board stayed.

    While only 7% of applicants come from referrals, this small number accounts for nearly half
    of hires (40%).

    Referrals are hired at a rate of 1 out of 3 applications for top-performing firms and 1 out of
    10 at average firms. Compare that to an average applicant to hire ratio of 1 out of 18 from
    all sources.

    70% of employers felt referred hires fit the company culture and values better. 30% of
    companies plan to invest more in referrals.

    SOURCES: Staffing.org 2011, Jobvite index 2012, CareerXroads 2011 – 2012, Dr. John Sullivan and Associates research 2008-2011

9
Get Connected - Building Your Network

     • Socialize, get involved, participate

     • Engage, be proactive, be present

     • Speak, publish, have a voice

     • Be creative, express yourself

     • Stay authentic




                   Build Your Network Before You Need It
10
Stay Connected - Maintaining Your Network

     • Get organized, have a plan

     • Follow up, create a timeline, keep constant contact

     • Keep learning, stay knowledgeable about industry news/trends

     • Pay it forward, become a resource

     • Remain flexible, diversify




                                Nurture Your Network
11
LinkedIn is Key
Personal Brand - Checklist

Assess your current reputation
     • Google yourself; set up alerts to monitor and maintain online reputation; are you maintaining
       a consistent, real image and personality across all media/websites/profiles?; get 360º
       feedback

 Define or refine
     • Keep information on your social media profiles and resume up-to-date; clean up negative
       content online; engage in industry-specific/professional topics conversations to establish
       credibility; establish what you want to be known for, your mission/vision, interests/passions,
       values, strengths, needs, etc.

 Always be prepared
     • Keep your resume handy; know the dress code, dress to impress; always carry business
       cards; polish your communication style; create and practice your elevator pitch; be in the
       know about industry news/trends

 Be smart
     • Update privacy settings on social media; when posting online - think twice, publish once;
       know your audience; act with integrity – take the high road; be consistent and
       conscientious; establish time management for personal brand upkeep

13
Personal Brand - Elevator Pitch

     • Start by asking yourself a few questions:
          –   What is the purpose of the pitch?
          –   What value do you provide?
          –   How do you provide this value?
          –   What is unique about your offer?
          –   What is your target market?


     • Follow 4 simple steps for crafting your pitch:

 1    Begin with an ACTION PHRASE that is NOT a noun. (‖I am a X‖ — but don‘t use a ―label‖ in the blank. You
      don‘t want people to put you in a box.)
 2    Add a one-sentence statement about what you DO. (‖I do Y‖ — What do you help people or businesses
      do? What is your degree or field of study?)
 3    Give a statement of the SPECIFIC IMPACT. (‖People who utilize my process find Z‖ — list one or two things
      from the perspective of your potential employer. ―I am looking to start my careers in/at Z‖ – what is your
      target industry or firm? Include a statement of passion for the work/industry.)
 4    End with a CALL TO ACTION. (‖I am looking to be introduced to A‖ — be specific! For example, request a
      contact or connection. If you ask for something non-specific you are likely to get it. What good is that?)

     • Practice: develop your elevator pitch; introduce yourself to your neighbor in 30-60 seconds

                    keep it short - stay authentic - make it memorable
14
Elevator Pitch - Templates


     Hello, my name is __________ and I am completing a __________ degree
     in ___________ at UMD with a minor in _________.
     I am interested in a career in (or position as a) __________ in
     the ___________ field (industry).
     I have been involved (during college) in __________
     and developed skills in __________. I have also had an internship position
     (employment) as a ___________ with __________ and discovered that I
     really enjoy __________.
     Could you tell me more about __________?


     Hello, my name is __________ and I am (personal introduction)_______.
     My interests are (relevant to listener’s needs) _________.
     I know about your organization (I have done research) ________.
     My skills/accomplishments are (I can do what needs to be done)________.
     I would like an interview/meeting/referral (I feel confident you will benefit
     from the meeting)_______.

15
Elevator Pitch - Examples


         ―Hi, my name is Jane Doe. I am a University of Maryland student
         who will be graduating with a degree in Marketing this Spring. I
         am the content designer for our student news website and the
         captain of my lacrosse team. I am interested in utilizing my
         creative talents and leadership skills when I start my career. If you
         know anyone in marketing around this area, I‘d love to meet them
         to discuss potential opportunities.‖


―Hi, my name is John Doe. I‘m a recent college graduate from the
University of Maryland with a degree in Business Management. I
am looking to start my career in the defense industry in the DC
metro area. This industry fascinates me because I see the potential
of using my newly acquired skills in business management to
increase operational effectiveness and develop new business
strategy. You spoke of Northrop Grumman, which is a leader in this
industry. Would you know someone at Northrop Grumman that I
could talk to? I‘d like to hear more about Northrop Grumman to
better understand how my talents would be a fit in that industry.‖
Key Takeaways


     • It’s not just about WHO YOU KNOW, it’s about who you know and
       WHO KNOWS WHAT YOU KNOW

     • Build your network before you need it

     • Nurture your network

     • It’s a small world– don’t burn bridges

     • To get noticed, endorsements/referrals from influential people matter

     • Be mindful of your personal brand




17
Self-Promotion


    Northrop Grumman Careers Facebook

    Northrop Grumman Talent Network LinkedIn Group

    Northrop Grumman Corporation LinkedIn Company Page

    @NG_Careers

    Northrop Grumman Media




                                                         18
THANK YOU!

             www.linkedin.com/in/kathleenberger
Questions?
             @kathleen_eliz

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Networking for Success

  • 1. April 8, 2013 Business Mgmt 367 Networking for Success Kathleen Berger Northrop Grumman Corporation Recruitment Marketing & Communications Specialist www.linkedin.com/in/kathleenberger @kathleen_eliz
  • 2. It’s not just about it’s about who you know and
  • 3. Overview WHEN/WHAT Networking 101 WHY The Power of Networking HOW Building and Maintaining Your Network WHO Your Personal Brand Networking for Success 3
  • 4. Networking 101 – The Basics • Network: an association of individuals having a common interest, formed to provide mutual assistance, helpful information, or the like • Networking: a supportive system of sharing information and services among individuals and groups having a common interest Formal vs. Informal Networking Informal Formal Informal networking can be Formal networks may include done through coffee groups, organizations such as clubs, friends, family, former industry and business colleagues, sports clubs, networking groups and churches and other community anywhere that brings them into organizations you belong to. contact with lots of people. 4
  • 5. Networking 101 – Tips & Etiquette • A handshake should be friendly and respectful, last 3-4 seconds or 2-3 pumps – avoid the ‗lady finger‘, two hand and ‗fish hand‘, don‘t use a forceful grip • Hold your food or beverage in your opposite hand (so that the hand you shake with isn’t preoccupied or wet/cold) • When someone introduces him/herself, repeat his/her name (this will help with recall) – “Hi John, it’s great to meet you!...” • If nametags are required, its recommended that you wear it on your right side 2-3 in below your collar bone • Have plenty of business cards handy and a copy your resume accessible on the go • If you plan on standing, wear comfortable (yet appropriate) shoes • Avoid touching you hair or other nervous habits • Stay home if you’re sick…but if you happen to sneeze or cough, turn away into your elbow (warning: people will be grossed out) • First impressions matter - don’t forget to be professional and courteous 5
  • 6. Networking 101 - Conversations • Show passion around the topic/industry • Listen actively, show interest, focus, don’t interrupt • Ask questions (open-ended), inquire, compliment • Smile, make and keep eye contact, exude confidence • Think before you speak, clearly enunciate, be concise • Be sensitive to non-verbal cues of your listener, be aware of your own body language • Talk to as many people as possible, don’t waste time talking to “me-ers” or people you already know • Have a conversation exit strategy How can I help you? What other events do you What do you like/go to? Hi, I‘m Jane! do? Who do Why did you you work for? get involved in XXX? 6
  • 7. Networking 101 – Day to Night DAY NIGHT ________LOCATION_______ ________LOCATION_______ Location matters. Go where you can meet RSVP early for parties related to your people relevant to the industry. industry. __________DRESS________ __________DRESS________ Your appearance speaks volumes about Keep it classy. If you wouldn‘t visit your your credibility. Dress accordingly. mother wearing it, don‘t punish your industry peers with distracting or distasteful outfits. _________SPEECH_________ _________SPEECH________ Your focus should be on matters of Stick with topics that keep conversation business alone. Build partnerships during rolling such as music , TV or food. the day by inviting others into your network. _________DRINK__________ __________DRINK________ Make sure the drink in your hand has Don‘t drink too much. Make sure to stay caffeine, because you‘ll need it to stay hydrated – drink water in between alert. cocktails. _________PEOPLE_________ __________PEOPLE_______ Forge new relationships and partnerships. Introduce yourself to as many people as Go after the movers and the shakers in possible. Bring plenty of business cards. your industry that you don‘t already know. _______PUNCTUALITY______ _______PUNCTUALITY_____ Punctuality matters. Arrive early. Ok to arrive fashionably late (within 30 mins of start time), but don‘t make it a habit. 7
  • 8. The Power of Networking - Endorsements Are your skills and experience not a perfect match for the requirements stated in the open job description? Did you apply and not hear back? Getting noticed is only the first of many steps in getting the job you deserve. Networking builds strong relationships which leads to endorsements/referrals. Endorsements matter. Strong referrals from influential people matter more. 8 Networking Gets You Noticed
  • 9. The Power of Networking – By the Numbers Applicants hired from a referral will start their new position sooner than their counterparts – referrals are hired 55% percent faster than those who come through a career site. Referrals have greater job satisfaction and stay at companies much longer than their counterparts – 46% of referrals and 39% of those hired through careers sites stay at a company for three years or more, while only 14% of those hired from a job board stayed. While only 7% of applicants come from referrals, this small number accounts for nearly half of hires (40%). Referrals are hired at a rate of 1 out of 3 applications for top-performing firms and 1 out of 10 at average firms. Compare that to an average applicant to hire ratio of 1 out of 18 from all sources. 70% of employers felt referred hires fit the company culture and values better. 30% of companies plan to invest more in referrals. SOURCES: Staffing.org 2011, Jobvite index 2012, CareerXroads 2011 – 2012, Dr. John Sullivan and Associates research 2008-2011 9
  • 10. Get Connected - Building Your Network • Socialize, get involved, participate • Engage, be proactive, be present • Speak, publish, have a voice • Be creative, express yourself • Stay authentic Build Your Network Before You Need It 10
  • 11. Stay Connected - Maintaining Your Network • Get organized, have a plan • Follow up, create a timeline, keep constant contact • Keep learning, stay knowledgeable about industry news/trends • Pay it forward, become a resource • Remain flexible, diversify Nurture Your Network 11
  • 13. Personal Brand - Checklist Assess your current reputation • Google yourself; set up alerts to monitor and maintain online reputation; are you maintaining a consistent, real image and personality across all media/websites/profiles?; get 360º feedback  Define or refine • Keep information on your social media profiles and resume up-to-date; clean up negative content online; engage in industry-specific/professional topics conversations to establish credibility; establish what you want to be known for, your mission/vision, interests/passions, values, strengths, needs, etc.  Always be prepared • Keep your resume handy; know the dress code, dress to impress; always carry business cards; polish your communication style; create and practice your elevator pitch; be in the know about industry news/trends  Be smart • Update privacy settings on social media; when posting online - think twice, publish once; know your audience; act with integrity – take the high road; be consistent and conscientious; establish time management for personal brand upkeep 13
  • 14. Personal Brand - Elevator Pitch • Start by asking yourself a few questions: – What is the purpose of the pitch? – What value do you provide? – How do you provide this value? – What is unique about your offer? – What is your target market? • Follow 4 simple steps for crafting your pitch: 1 Begin with an ACTION PHRASE that is NOT a noun. (‖I am a X‖ — but don‘t use a ―label‖ in the blank. You don‘t want people to put you in a box.) 2 Add a one-sentence statement about what you DO. (‖I do Y‖ — What do you help people or businesses do? What is your degree or field of study?) 3 Give a statement of the SPECIFIC IMPACT. (‖People who utilize my process find Z‖ — list one or two things from the perspective of your potential employer. ―I am looking to start my careers in/at Z‖ – what is your target industry or firm? Include a statement of passion for the work/industry.) 4 End with a CALL TO ACTION. (‖I am looking to be introduced to A‖ — be specific! For example, request a contact or connection. If you ask for something non-specific you are likely to get it. What good is that?) • Practice: develop your elevator pitch; introduce yourself to your neighbor in 30-60 seconds keep it short - stay authentic - make it memorable 14
  • 15. Elevator Pitch - Templates Hello, my name is __________ and I am completing a __________ degree in ___________ at UMD with a minor in _________. I am interested in a career in (or position as a) __________ in the ___________ field (industry). I have been involved (during college) in __________ and developed skills in __________. I have also had an internship position (employment) as a ___________ with __________ and discovered that I really enjoy __________. Could you tell me more about __________? Hello, my name is __________ and I am (personal introduction)_______. My interests are (relevant to listener’s needs) _________. I know about your organization (I have done research) ________. My skills/accomplishments are (I can do what needs to be done)________. I would like an interview/meeting/referral (I feel confident you will benefit from the meeting)_______. 15
  • 16. Elevator Pitch - Examples ―Hi, my name is Jane Doe. I am a University of Maryland student who will be graduating with a degree in Marketing this Spring. I am the content designer for our student news website and the captain of my lacrosse team. I am interested in utilizing my creative talents and leadership skills when I start my career. If you know anyone in marketing around this area, I‘d love to meet them to discuss potential opportunities.‖ ―Hi, my name is John Doe. I‘m a recent college graduate from the University of Maryland with a degree in Business Management. I am looking to start my career in the defense industry in the DC metro area. This industry fascinates me because I see the potential of using my newly acquired skills in business management to increase operational effectiveness and develop new business strategy. You spoke of Northrop Grumman, which is a leader in this industry. Would you know someone at Northrop Grumman that I could talk to? I‘d like to hear more about Northrop Grumman to better understand how my talents would be a fit in that industry.‖
  • 17. Key Takeaways • It’s not just about WHO YOU KNOW, it’s about who you know and WHO KNOWS WHAT YOU KNOW • Build your network before you need it • Nurture your network • It’s a small world– don’t burn bridges • To get noticed, endorsements/referrals from influential people matter • Be mindful of your personal brand 17
  • 18. Self-Promotion Northrop Grumman Careers Facebook Northrop Grumman Talent Network LinkedIn Group Northrop Grumman Corporation LinkedIn Company Page @NG_Careers Northrop Grumman Media 18
  • 19. THANK YOU! www.linkedin.com/in/kathleenberger Questions? @kathleen_eliz