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IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Breaking the Ice: Practical Strategies
for Networking Success
Session #321
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Speaker
Darin M Reffitt, Director, EIS Group
Darin Reffitt is Director of Demand Generation and Campaign Management with EIS
Group (formerly Exigen Insurance Solutions.) With over 18 years of experience in
marketing and communications, his focus at EIS Group is on lead generation and lead
nurturing in marketing core system software to insurance companies. He is also a
volunteer with the IASA and chairs the Social Media Subcommittee, leading the efforts
of the IASA to better engage with carriers, vendors, and individual members across
social media platforms. He volunteers with other organizations, writes about marketing,
social media and networking as a Market Expert for Business.com, and golfs, poorly.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
The Importance of Networking
• Career Advancement
• Job Hunting
• Sales
• Volunteer Positions
• Opportunities you
never expected
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
3 Networking Fallacies
1. Introverts don’t make
good networkers.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
3 Networking Fallacies
2. Networking is
just about
selling.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
3 Networking Fallacies
3. Online networking
can replace in-person
networking.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
1. Failing to Prepare
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
2. Arriving too late
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
3. Drinking
too much
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
4. Focusing on
the food
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
5. Waiting to be
approached
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
6. Spending the whole time
with existing contacts…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
…or, 7. Neglecting
existing contacts
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
8. Fixating on
the phone
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
9. Not finding a
reason to follow-up…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
10 Mistakes People Make
…or, 10. Failing to
follow-up at all
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Determine your
networking target(s)
• Types of jobs
• Industries/Companies
• Seniority Level
• Is there a pre-attendee list?
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Set Goals
GOALS
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Prepare to answer
common questions…
• What do you do?
• What does XYZ company do?
…in an uncommon way
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Practice answering
those questions!
• Should have the answers
memorized
• Practice with a friend or
family member
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Catch up on the latest news,
sports, and entertainment
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Bring a wingman
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Dress appropriately
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Eat before you go
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Planning for Success
Don’t forget:
Business Cards Pens Breath
Mints/Spray
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
At the Event
Consider
Arriving Early
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
At the Event
Alternate
water/soda
with drinks
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
At the Event
Smile!
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
At the Event
Watch your body
language…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
At the Event
…and your posture
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
Look for others
standing alone.
…they’re likely feeling as
insecure and out of place
as you.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
Look for “open” groups
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
Look for an “open 2”…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
…instead of a “closed 2”
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
Look for an “open 3”…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
…instead of a “closed 3”
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Reading the Room
Open groups come
in all sizes
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Minding Your Manners
Think about whether
YOUR group is open or
closed…
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
No Open Groups?
Get in line – for a drink
or for food
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
No Open Groups?
Hang out at the bar &
chat with people
waiting for drinks
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
No Open Groups?
Leverage your wingman.
Leverage your
wingman!
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Once You’re Connecting
Give your undivided
attention.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Once You’re Connecting
Practice Active
Listening
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Once You’re Connecting
…and ask follow-up
questions
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Once You’re Connecting
Find a reason to
follow up.
“I should introduce you to
____________”
“I’ll send a great article I
read about _________”
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Once You’re Connecting
Offer to help the
other person
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Ways to Escape a Bad Connection
Wrap up.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Ways to Escape a Bad Connection
Show respect for
his/her time.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Ways to Escape a Bad Connection
Leverage your
wingman.
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Ways to Escape a Bad Connection
If all else fails…
… head to the
restroom!
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Don’t be this Person:
The Salesman
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Don’t be this Person:
The Gossip
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Don’t be this Person:
The Wallflower
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Don’t be this Person:
The Drunk
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Don’t be this Person:
The Stand-Up
Comic
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
After the Event
Follow up.
FAST!
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
After the Event
Connect on LinkedIn
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
ProTip:
Message 2 people
each week on
LinkedIn.
104 touchpoints per year!
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
In Closing
Social Networking
is important too.
Join us today for
Social Media 2.0
3:30-5:00PM
Lagoon I
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
In Closing
Look for us at
tonight’s
Networking
event!
7:00-10:00pm
@DMReffitt
Questions?
Thank you for your time!
Any questions for today’s
speaker?
Darin
Reffitt
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
References
 Bounds, Andy; “The Jelly Effect” – Detailed networking
planning and examination of open/closed groups
 Brown, Rob; “Networking for Introverts: How to Make
Connections that Count Without Being Sleazy”
 Coburn, Derek and Chris Brogan; “Networking Is Not
Working: Stop Collecting Business Cards and Start Making
Meaningful Connections”
 Gitomer, Jeffrey; “Jeffrey Gitomer's Little Black Book of
Connections”
 Richards, Peter; “Networking Meaningfully: How to get from
a handshake to a business opportunity”
@DMReffitt
IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW
Please Complete the Session Evaluation Form on the
Conference App
@DMReffitt

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Breaking the Ice: Practical Strategies for Networking Success

  • 1.
  • 2. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Breaking the Ice: Practical Strategies for Networking Success Session #321
  • 3. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Speaker Darin M Reffitt, Director, EIS Group Darin Reffitt is Director of Demand Generation and Campaign Management with EIS Group (formerly Exigen Insurance Solutions.) With over 18 years of experience in marketing and communications, his focus at EIS Group is on lead generation and lead nurturing in marketing core system software to insurance companies. He is also a volunteer with the IASA and chairs the Social Media Subcommittee, leading the efforts of the IASA to better engage with carriers, vendors, and individual members across social media platforms. He volunteers with other organizations, writes about marketing, social media and networking as a Market Expert for Business.com, and golfs, poorly. @DMReffitt
  • 4. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW The Importance of Networking • Career Advancement • Job Hunting • Sales • Volunteer Positions • Opportunities you never expected @DMReffitt
  • 5. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 3 Networking Fallacies 1. Introverts don’t make good networkers. @DMReffitt
  • 6. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 3 Networking Fallacies 2. Networking is just about selling. @DMReffitt
  • 7. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 3 Networking Fallacies 3. Online networking can replace in-person networking. @DMReffitt
  • 8. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 1. Failing to Prepare @DMReffitt
  • 9. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 2. Arriving too late @DMReffitt
  • 10. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 3. Drinking too much @DMReffitt
  • 11. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 4. Focusing on the food @DMReffitt
  • 12. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 5. Waiting to be approached @DMReffitt
  • 13. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 6. Spending the whole time with existing contacts… @DMReffitt
  • 14. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make …or, 7. Neglecting existing contacts @DMReffitt
  • 15. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 8. Fixating on the phone @DMReffitt
  • 16. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make 9. Not finding a reason to follow-up… @DMReffitt
  • 17. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW 10 Mistakes People Make …or, 10. Failing to follow-up at all @DMReffitt
  • 18. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Determine your networking target(s) • Types of jobs • Industries/Companies • Seniority Level • Is there a pre-attendee list? @DMReffitt
  • 19. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Set Goals GOALS @DMReffitt
  • 20. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Prepare to answer common questions… • What do you do? • What does XYZ company do? …in an uncommon way @DMReffitt
  • 21. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Practice answering those questions! • Should have the answers memorized • Practice with a friend or family member @DMReffitt
  • 22. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Catch up on the latest news, sports, and entertainment @DMReffitt
  • 23. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Bring a wingman @DMReffitt
  • 24. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Dress appropriately @DMReffitt
  • 25. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Eat before you go @DMReffitt
  • 26. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Planning for Success Don’t forget: Business Cards Pens Breath Mints/Spray @DMReffitt
  • 27. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW At the Event Consider Arriving Early @DMReffitt
  • 28. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW At the Event Alternate water/soda with drinks @DMReffitt
  • 29. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW At the Event Smile! @DMReffitt
  • 30. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW At the Event Watch your body language… @DMReffitt
  • 31. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW At the Event …and your posture @DMReffitt
  • 32. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room Look for others standing alone. …they’re likely feeling as insecure and out of place as you. @DMReffitt
  • 33. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room Look for “open” groups @DMReffitt
  • 34. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room Look for an “open 2”… @DMReffitt
  • 35. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room …instead of a “closed 2” @DMReffitt
  • 36. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room Look for an “open 3”… @DMReffitt
  • 37. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room …instead of a “closed 3” @DMReffitt
  • 38. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Reading the Room Open groups come in all sizes @DMReffitt
  • 39. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Minding Your Manners Think about whether YOUR group is open or closed… @DMReffitt
  • 40. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW No Open Groups? Get in line – for a drink or for food @DMReffitt
  • 41. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW No Open Groups? Hang out at the bar & chat with people waiting for drinks @DMReffitt
  • 42. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW No Open Groups? Leverage your wingman. Leverage your wingman! @DMReffitt
  • 43. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Once You’re Connecting Give your undivided attention. @DMReffitt
  • 44. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Once You’re Connecting Practice Active Listening @DMReffitt
  • 45. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Once You’re Connecting …and ask follow-up questions @DMReffitt
  • 46. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Once You’re Connecting Find a reason to follow up. “I should introduce you to ____________” “I’ll send a great article I read about _________” @DMReffitt
  • 47. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Once You’re Connecting Offer to help the other person @DMReffitt
  • 48. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Ways to Escape a Bad Connection Wrap up. @DMReffitt
  • 49. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Ways to Escape a Bad Connection Show respect for his/her time. @DMReffitt
  • 50. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Ways to Escape a Bad Connection Leverage your wingman. @DMReffitt
  • 51. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Ways to Escape a Bad Connection If all else fails… … head to the restroom! @DMReffitt
  • 52. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Don’t be this Person: The Salesman @DMReffitt
  • 53. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Don’t be this Person: The Gossip @DMReffitt
  • 54. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Don’t be this Person: The Wallflower @DMReffitt
  • 55. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Don’t be this Person: The Drunk @DMReffitt
  • 56. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Don’t be this Person: The Stand-Up Comic @DMReffitt
  • 57. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW After the Event Follow up. FAST! @DMReffitt
  • 58. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW After the Event Connect on LinkedIn @DMReffitt
  • 59. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW ProTip: Message 2 people each week on LinkedIn. 104 touchpoints per year! @DMReffitt
  • 60. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW In Closing Social Networking is important too. Join us today for Social Media 2.0 3:30-5:00PM Lagoon I @DMReffitt
  • 61. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW In Closing Look for us at tonight’s Networking event! 7:00-10:00pm @DMReffitt
  • 62. Questions? Thank you for your time! Any questions for today’s speaker? Darin Reffitt @DMReffitt
  • 63. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW References  Bounds, Andy; “The Jelly Effect” – Detailed networking planning and examination of open/closed groups  Brown, Rob; “Networking for Introverts: How to Make Connections that Count Without Being Sleazy”  Coburn, Derek and Chris Brogan; “Networking Is Not Working: Stop Collecting Business Cards and Start Making Meaningful Connections”  Gitomer, Jeffrey; “Jeffrey Gitomer's Little Black Book of Connections”  Richards, Peter; “Networking Meaningfully: How to get from a handshake to a business opportunity” @DMReffitt
  • 64. IASA 87TH ANNUAL EDUCATIONAL CONFERENCE & BUSINESS SHOW Please Complete the Session Evaluation Form on the Conference App @DMReffitt