Leveraging Networks And Social Media TeiglandRobin Teigland
Presentation on networks and social media made for a group of international managers attending the International Management Program at IFL (www.ifl.se) in May 2009.
Network analysis methods for assessment & measurementPatti Anklam
Presentation slides for a webinar produced by the Leadership Learning Community. Full audio is available on their site, at http://www.leadershiplearning.org/blog/eleanor-cooney/2012-12-17/2013-webinar-network-analysis-snaona-methods-assessment-measurement
Presentation Given by Patti Anklam at IFAD in Rome 24 July 2009; Overview of Social Network Analysis, Net Work, and Findings from her analysis of the IFAD Asia and Pacific Regional Network, ENRAP
Global Collaboration: Both Art & ScienceMike Gotta
Improving collaboration begins with an understanding of organizational dynamics around teams, communities and networks. Various technologies can help depending on situational needs and business requirements.
Leveraging Networks And Social Media TeiglandRobin Teigland
Presentation on networks and social media made for a group of international managers attending the International Management Program at IFL (www.ifl.se) in May 2009.
Network analysis methods for assessment & measurementPatti Anklam
Presentation slides for a webinar produced by the Leadership Learning Community. Full audio is available on their site, at http://www.leadershiplearning.org/blog/eleanor-cooney/2012-12-17/2013-webinar-network-analysis-snaona-methods-assessment-measurement
Presentation Given by Patti Anklam at IFAD in Rome 24 July 2009; Overview of Social Network Analysis, Net Work, and Findings from her analysis of the IFAD Asia and Pacific Regional Network, ENRAP
Global Collaboration: Both Art & ScienceMike Gotta
Improving collaboration begins with an understanding of organizational dynamics around teams, communities and networks. Various technologies can help depending on situational needs and business requirements.
Rehearsal of a talk on "From Web Accessibility to Web Adaptability" given at Techshare 2009 conference on 17 September 2009.
See http://www.ukoln.ac.uk/web-focus/events/conferences/techshare-2009/
How Far Have We Come? From eLib to NOF-digi and Beyondlisbk
Slides and audio recording of a rehearsal of a talk on "How Far Have We Come? From eLib to NOF-digi and Beyond" given by Brian Kelly, UKOLN.
See http://www.ukoln.ac.uk/cultural-heritage/events/cilip-scotland-2009/
Brief description of ONA (Organizational network analysis) followed by a summary and comparison of the emerging SAAS vendors who provide support for network surveys and analysis.
The Future for Educational Resource Repositories in a Web 2.0 Worldlisbk
Slides for a talk on "The Future for Educational Resource Repositories in a Web 2.0 World" given by Brian Kelly, UKOLN at an Edspaces workshop held at the University of Southampton on 4 November 2009.
See http://www.ukoln.ac.uk/web-focus/events/workshops/edspace-2009/
Be here when - communities and how they use technology to design themselvesJohn David Smith
Using the example of a church that is both a community and an organization to examine how technology shapes identity, togetherness, and competence. Brings together Hidalgo's framework on computation with Wenger's community of practice theory. Discusses how organizations can be intimately intertwined with the communities that they serve.
Slides for a talk on "Amplified Events, Seminars, Conferences, ...: What? Why? How?" given by Brian Kelly, UKOLN at a workshop session at the JISC 2011 conference held at the BT Convention Centre, Liverpool on 15 March 2011.
See http://www.ukoln.ac.uk/web-focus/events/workshops/jisc-2011/
Introduces social network and innovation research, reviews previous evidence and presents highlights of a study I conducted at a top 10 oil and gas company.
Future Flight Fridays: Public Trust in Future FlightKTN
‘Public Acceptance’ can be a challenging theme for Future Flight consortia to approach. Hear from Professor Edmond Awad on the ‘Moral Machine’, Professor Susan Molyneux-Hodgson discussing responsible innovation and technical democracy and Professor Sarah Hartley on moving from public acceptance to knowledge co-production.
This session will focus on:
- What ‘public acceptance’ means, and key challenges consortia face around public trust and acceptance of new technologies in the context of the Future of Flight
- Research areas and approaches to understanding barriers of public trust and acceptance of future of flight challenge proposals
- Potential Tools for public engagement and data collection, drawing a picture on the public perception of ethical implications, trust, and responsibility
- Areas such as the Ethics of Technology; Responsible Innovation; Interdisciplinary collaboration; Public Engagement and Computational Social Science
My sCool Server Brochure - Portrait layoutShrenik Bhura
A brief introduction to Recherche Tech and our flagship product, the My sCool Server - Linux powered teaching solution.
Recherche Tech, with its My sCool Server offering aims to usher in a socioeconomic revolution by making computer literacy and therefore digital inclusion affordable and achievable across the social strata.
My sCool Server is a device, primarily for school labs, that makes all computers in the wired network usable and useful instantly.
It is the next generation in computing and learning convenience. It has been custom built and packaged, keeping in mind the challenges faced by schools and students in the ever evolving, fast-paced literary landscape.
It is an optimised combination of hardware and software built upon proven technologies that our core team has command over for more than 20 man years.
Herein are some of the advantages that the MSS presents to its users:
A1 No knowledge of installing, configuring, or updating Linux required. The teaching process can start immediately in conjunction with the textbook content.
A2 Broadcast lessons to each student's desk. Close monitoring, one-to-one communication and attention to every student's progress is possible.
A3 Extends lifespan of existing systems. Save on power and AMC. Channelise funds to infrastructure and training activities.
A4 Now buy many more end user systems for the same budget. Laboratories can be re-laid to accommodate more machines.
A5 Helps create live copies of the Linux OS and applications to practice the lessons at home and explore Linux completely.
A6 Requires no installation of any additional modules or purchasing custom client hardware from a particular vendor.
A7 An integrated platform to host training web-content offline. No internet required to access 5000+ world-class audio-visual resources.
A8 Restore the MSS to its fully functional state with a few button presses without complicated re-installation or re-configuration steps.
A9 No limitations of users who can use the MSS. Delivering high productivity and promoting creativity is the only mission.
A10 Teacher can work in Windows OS and yet simultaneously monitor the students over the Linux environment.
A11 The technologies comprising the product are proven the world across. Recherche team has 20+ man years of open source solutioning expertise.
A12 Internet is rapidly reaching to each corner of the country. MSS is designed to meet the future needs of secure internet access and sharing.
To know more, visit http://www.myscoolserver.com .
Rehearsal of a talk on "From Web Accessibility to Web Adaptability" given at Techshare 2009 conference on 17 September 2009.
See http://www.ukoln.ac.uk/web-focus/events/conferences/techshare-2009/
How Far Have We Come? From eLib to NOF-digi and Beyondlisbk
Slides and audio recording of a rehearsal of a talk on "How Far Have We Come? From eLib to NOF-digi and Beyond" given by Brian Kelly, UKOLN.
See http://www.ukoln.ac.uk/cultural-heritage/events/cilip-scotland-2009/
Brief description of ONA (Organizational network analysis) followed by a summary and comparison of the emerging SAAS vendors who provide support for network surveys and analysis.
The Future for Educational Resource Repositories in a Web 2.0 Worldlisbk
Slides for a talk on "The Future for Educational Resource Repositories in a Web 2.0 World" given by Brian Kelly, UKOLN at an Edspaces workshop held at the University of Southampton on 4 November 2009.
See http://www.ukoln.ac.uk/web-focus/events/workshops/edspace-2009/
Be here when - communities and how they use technology to design themselvesJohn David Smith
Using the example of a church that is both a community and an organization to examine how technology shapes identity, togetherness, and competence. Brings together Hidalgo's framework on computation with Wenger's community of practice theory. Discusses how organizations can be intimately intertwined with the communities that they serve.
Slides for a talk on "Amplified Events, Seminars, Conferences, ...: What? Why? How?" given by Brian Kelly, UKOLN at a workshop session at the JISC 2011 conference held at the BT Convention Centre, Liverpool on 15 March 2011.
See http://www.ukoln.ac.uk/web-focus/events/workshops/jisc-2011/
Introduces social network and innovation research, reviews previous evidence and presents highlights of a study I conducted at a top 10 oil and gas company.
Future Flight Fridays: Public Trust in Future FlightKTN
‘Public Acceptance’ can be a challenging theme for Future Flight consortia to approach. Hear from Professor Edmond Awad on the ‘Moral Machine’, Professor Susan Molyneux-Hodgson discussing responsible innovation and technical democracy and Professor Sarah Hartley on moving from public acceptance to knowledge co-production.
This session will focus on:
- What ‘public acceptance’ means, and key challenges consortia face around public trust and acceptance of new technologies in the context of the Future of Flight
- Research areas and approaches to understanding barriers of public trust and acceptance of future of flight challenge proposals
- Potential Tools for public engagement and data collection, drawing a picture on the public perception of ethical implications, trust, and responsibility
- Areas such as the Ethics of Technology; Responsible Innovation; Interdisciplinary collaboration; Public Engagement and Computational Social Science
My sCool Server Brochure - Portrait layoutShrenik Bhura
A brief introduction to Recherche Tech and our flagship product, the My sCool Server - Linux powered teaching solution.
Recherche Tech, with its My sCool Server offering aims to usher in a socioeconomic revolution by making computer literacy and therefore digital inclusion affordable and achievable across the social strata.
My sCool Server is a device, primarily for school labs, that makes all computers in the wired network usable and useful instantly.
It is the next generation in computing and learning convenience. It has been custom built and packaged, keeping in mind the challenges faced by schools and students in the ever evolving, fast-paced literary landscape.
It is an optimised combination of hardware and software built upon proven technologies that our core team has command over for more than 20 man years.
Herein are some of the advantages that the MSS presents to its users:
A1 No knowledge of installing, configuring, or updating Linux required. The teaching process can start immediately in conjunction with the textbook content.
A2 Broadcast lessons to each student's desk. Close monitoring, one-to-one communication and attention to every student's progress is possible.
A3 Extends lifespan of existing systems. Save on power and AMC. Channelise funds to infrastructure and training activities.
A4 Now buy many more end user systems for the same budget. Laboratories can be re-laid to accommodate more machines.
A5 Helps create live copies of the Linux OS and applications to practice the lessons at home and explore Linux completely.
A6 Requires no installation of any additional modules or purchasing custom client hardware from a particular vendor.
A7 An integrated platform to host training web-content offline. No internet required to access 5000+ world-class audio-visual resources.
A8 Restore the MSS to its fully functional state with a few button presses without complicated re-installation or re-configuration steps.
A9 No limitations of users who can use the MSS. Delivering high productivity and promoting creativity is the only mission.
A10 Teacher can work in Windows OS and yet simultaneously monitor the students over the Linux environment.
A11 The technologies comprising the product are proven the world across. Recherche team has 20+ man years of open source solutioning expertise.
A12 Internet is rapidly reaching to each corner of the country. MSS is designed to meet the future needs of secure internet access and sharing.
To know more, visit http://www.myscoolserver.com .
The Key Success Factor in Knowledge Management... What Else? Change ManagementPatti Anklam
Presented at SLA 2013, on a panel with Ethel Salonen of MITRE Corporation. Provides perspective on change management and how it is used in understanding and creating interventions in knowledge networks.
Networks are social capital; where business value is created in relationships. Network analysis reveals the networks. CORE process identifies new market opportunities or innovation, improvess effectiveness, extends firms reach through stakeholder networks.
We've written before about how you can view your community as a network. Here we use the 'network lense' to show how communities typically evolve and what specific actions you might want to take to get to the next level.
A high-level overview of social network analysis, providing background on how it came into the knowledge management field. Includes an example and core concepts pertinent to the audience, online community managers.
35. Patterns of network growth Patti Anklam May 2010 16 Emergent Hub-and-Spoke Multi-hub Core Periphery Time Where most network-building begins Source of network maps: Valdis Krebs and June Holley Self-sustaining network
55. Performance at Work Patti Anklam May 2010 25 In corporations: High performers have better networks People with better networks stay in their jobs longer Network-savvy managers are more likely to be promoted People with higher social capital coordinate projectsmore effectively Impact on Attendees of Business Leadership Program (BLP) at Raytheon Corporation “Teaching Executives to See Social Capital”University of Chicago Graduate School of Business, November 2005 Ron BurtDon Ronchi
56. Quality of Life In life: People with strong networks have a better chance of full recovery from heart attacks We are defined by the networks we are in Obesity studies Smokers The greater our sense of community, the healthier we are Patti Anklam May 2010 26
72. Examination: Organizational Network Analysis Patti Anklam May 2010 34 …a targeted approach to improving collaboration and network connectivity where they yield greatest payoff for an organization – Rob Cross & Andrew Parker … a mathematical and visual analysis of flows / relationships / influence between people, groups, organizations, computers or other information/ knowledge processing entities– Valdis Krebs
75. View of the web of relationships that generates economic or social value A senior VP in the professional services arm of a large telecommunications equipment provider said that it was “scary” that the customer feedback from the delivery of services went only to the operational arm of the company and not the organization charged to innovate in service development.
76.
77. Developed by Dave Snowden at IBM, now an open source framework maintained by Cognitive Edge PLC
78. View of the context of a problem or situation as revealed by anecdotes or storiesDistinguishing among the nature and context of specific events, problems, or potential courses of actions makes it possible to select the appropriate method for moving forward.
86. Empower leadership changesTools for Transitions Patti Anklam May 2010 37 There are few new tools, but thinking in network terms alters the way we use the tools at hand
113. Design the networkInnovation Patti Anklam May 2010 45
114. Barriers Patti Anklam May 2010 46 Fragmentation Lack of integration along functional lines “Handoff” of ideas rather than joint development Process/review inefficiencies Domination Small number of people hold fast to established model Network overly influenced by a few people Insularity Access to external resources spread across a lot of people (i.e. not just a few people know the external sources) Driving results through Social Networks: How Top Organizations Leverage Networks for Performance and Growth, Rob Cross and Robert J. Thomas, Jossey-Bass, 2009
115. Practices Patti Anklam May 2010 47 Create network-centric ability to sense and respond Network weaving – awareness of who knows what Develop an ability to test and refine an opportunity Work through people in specific network positions Leverage energy Ensure that organizational context supports collaboration Budget Incentives, motivation Driving results through Social Networks: How Top Organizations Leverage Networks for Performance and Growth, Rob Cross and Robert J. Thomas, Jossey-Bass, 2009
153. Spigit Idea market Voting and ranking Commenting Conversations Patti Anklam May 2010 62
154. Net Work = http://quilting.about.com/od/picturesofquilts/ig/Alzheimer-s-Quilts/The-Ties-that-Bind.htm
155. A new way to see: The network lens You can design a network Selecting appropriate elements of purpose and style You can examine it Looking at its structure, value flow, or relationships You can create or respond to change By understanding the network’s context and its properties Patti Anklam May 2010 64
156. This is Net Work. Patti Anklampatti@pattianklam.comhttp://pattianklam.com/ http://www.twitter.com/panklam Blog:http://pattianklam.com/blog Net Work: A Practical Guide to Creating, Leveraging and Sustaining Networks at Work and In the World Elsevier/Butterworth-Heinemann 2007 65
Editor's Notes
Abstract as advertised:The locus of knowledge has shifted over the past 15 years of “KM” – from being in “stuff” (artifacts, content management systems), to being in people (communities of practice, collaboration systems), to being in the network (constantly alive and moving around us, available directly and peripherally from our friends, colleagues, co-workers, and those we following on Twitter). How we maintain and grow our personal networks – our personal net work – is a critical part of “personal knowledge management.” Patti will put personal networks in context and then review practical techniques for maintaining personal networks.
Before talking about personal networks and knowledge management, I need to share my personal perspectives and on both of these so you can understand my language.
In my book, Net Work, I describe a framework for thinking about and talking about networks.http://www.athenryac.com/time-set-goals
In one sense I’ve been interested in and creating networks throughout my career, but it wasn’t’ until I was introduced to science of network in the fall of 2000 that may things started to click with me. The fact that there is a tool that lets us map the relationships among people is not novel, but the research that is coming forward that tells us how the structure of a network can predict outcomes and behaviors, that is what is revolutionary. That is what is changing our thinking.
Before talking about personal networks and knowledge management, I need to share my personal perspectives and on both of these so you can understand my language.
“Everything is fragmented” says Dave Weinberger, and right he is. I don’t know about you, but I leave pieces of myself and what I’m thinking about and collecting all over the place. What Dave, and others who are at the front wave of social media research, are onto is that in this new place, everything hinges on discoverability.If it’s out there, and those who created it made sufficient tracks to enable others to find it, we can find it and put it together in a way that makes sense for us.Meanwhile, it’s just way too much. So what do we do? We rely on our personal networks.
http://www.freeplaynetwork.org.uk/playlink/exhibition/Earlier, I said that we can generally identify a network as having a particular core purpose. We participate in these as individuals, and people in these networks make up our personal network. When work is fun, some of those people whom we know from work become our closest personal friends. (I had lunch yesterday with 2 friends I worked with at Digital. We’ve been having lunch together for over 30 years. These are good friends, and we now we just play together.)Now I am going to launch into how we maintain our personal networks in the age of digital networks, but I don’t want to leave you thinking that what I am going to talk about applies only to work networks.