Network Dynamics, Inc.

NDI At-a-Glance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Network Dynamics, Inc. (NDI) specializes in delivering comprehensive network solutions throughout North America and in most major markets worldwide.

Comprehensive Service Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data | Voice | Wireless | Security Services for a Total Lifecycle Solution

Products Supported ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Extensive experience on a wide-range of multi-vendor equipment from leading data, voice, IPT, security, and wireless equipment manufacturers Legacy/EOL Equipment Support for Cisco, Nortel, Siemens, Racal-Milgo, Timeplex, Paradyne and more…

Customers Served Success in Partnerships NDI has a proven track record in delivering mission-critical services to Fortune 500 companies worldwide

World-Class Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Single Point of Contact and Accountability

Capabilities 7x24 Availability Remedial Maintenance Real Time Network Monitoring Performance Mgmt & Capacity Planning Partner Coordination Project Management Implementations Spares & Logistics Problem Resolution Problem Determination Technical Support Single Point of ContactSupport

Logistics Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Less than 5% of Zip Codes not covered.

Using the Technology Shared Support & Escalation Model Vendor TAC Support NDI Managed Service Center Customers Secure Web Access To Tickets/ Call History Virtual IP Telephony Enables Distributed Resources PSTN Inbound Support Requests Partner Support Partner Support NDI Remote Technicians NDI Remote Technicians NDI Remote Technicians NDI Remote Technicians NDI Remote Technicians Escalation and/or Overflow VPN Internet Portal

Field Service Logistics & Parts Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Support Model Efficient use of personnel & spares pool ,[object Object],[object Object],[object Object],[object Object],Service Delivery

Collaborating with NDI = Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thank You See us at www.ndiwebsite.com

Network Dynamics, Inc.

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (11)

Similar to Network Dynamics, Inc.

Similar to Network Dynamics, Inc. (20)

Recently uploaded

Recently uploaded (20)

Network Dynamics, Inc.