Servo Overview

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Servo Overview

  1. 1. IT Infrastructure Excellence David Garfit Major Account Manager
  2. 2. The Phoenix Group Group Overview • Servo - Specialists in IT Infrastructure • Phoenix IT Services -Working exclusively with major IT partners • ICM Continuous Business - Providing Business Continuity Services “Listed on the London Stock Exchange with revenues approaching £230m, 3000 customers and 2,400 employees, the Phoenix IT Group is a substantial, well respected and ambitious player in the UK IT Services market.” Source : Phoenix IT Website
  3. 3. The Phoenix Group Group Turnover 2007 £M 98 98 101 32 Source: Phoenix IT Group plc Audited Preliminary Results For the year ended 31 March 2008
  4. 4. The Phoenix Group - Servo Revenue by Service • Greater than 3000 Customers 3 11 • 1000+ Field Service Engineers 42 40 • Tier 3 Hosting • 7 Data Centers • 950 Racks • 30,000 sq ft
  5. 5. Presence and Coverage Main UK Site o o o o o o o Note: Does not include distribution or PUDOs
  6. 6. Customer Case Studies Customers
  7. 7. Partners Key Accreditations • Member of Microsoft UK Partner Council & keynote speaker • ASP Provider (SaaS) • 4 Active Specialisations • 3rd Largest UK VMware provider and accredited supplier • In-house and VSP utilisation • Best practice and WMI inclusion • 80% of IT Hardware through Servo • Access to exclusive initiatives e.g. Partners for Growth • True SI capability with Printing, Storage and Computing accreditations
  8. 8. Partners Key Accreditations
  9. 9. Services Portfolio Core Services Servo Group Vendor Warranty/Repair Service Desk Data Vaulting Disaster Recovery Field Maintenance and Remote Monitoring Critical application Support and Management monitoring support Workplace Recovery Onsite Engineer Support Managed Security Data Replication Relocateable Recovery Enterprise Server Support Managed Hosting Resilient Storage Mobile Recovery Software Support Network Management Disaster Recovery E-Mail Recovery Deskside Support Managed Desktop Application Lifecycle Network Continuity Technical consulting Managed Resources BCP Planning Product Supply Managed Projects Voice & Data Networks Commissioning Virtualisation Network Security Security Database Management Cabling Managed Logistics A complete IT infrastructure service
  10. 10. Services Portfolio Core Services • Critical Server Management • Network Management • Managed Desktop • Hardware Life Cycle Management • Hardware Maintenance • IT Hardware and Software Supply • Infrastructure Optimisation • Hosting & Outsourcing • IT Projects • Virtualisation • Storage • Thin Client
  11. 11. Infrastructure Excellence Servo - Summary • Full life cycle IT service provider • Enterprise specialists with wide market scope • Full UK presence & coverage Manage Discover • UK based service desks, help desks and call centres Transition Validate • Large data centre capacity • Strong financial performance Protect Design • Long term relationships with customers and Build partners • Impartial and independent
  12. 12. Any questions??? Questions?

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