This document provides 5 ways to keep IT management software from becoming shelfware or unused after purchase. The top reasons software becomes shelfware are: 1) Too many unnecessary alerts that are ignored; 2) Having to access information from multiple sources; 3) Complex interfaces that are difficult to use; 4) High maintenance and administration needs; 5) Purchasing more licenses than needed. The document recommends focusing on minimizing unnecessary alerts, providing a single dashboard, simplifying the interface, reducing administration through automation, and subscription-based purchasing to avoid shelfware.
Are you paying too much to monitor your company’s network infrastructure? Not sure what you’re paying for? What you don’t know is costing you!
Gain insights into the hidden cost of infrastructure monitoring with our ebook
Learn the top ways of streamlining your technology and minimizing downtime- from an IT pro that specializes in providing managed IT services to schools
Keep your company out of the news and your IT organization running smoothly. See how Intelligent Compliance closes the gap that separates IT Security from IT Operations teams – the SecOps gap. http://www.bmc.com/it-solutions/intelligent-compliance.html
Recent studies have shown that 90% of security breaches involve a software vulnerability caused by a missing patch – even if the patch is made available to public.
Most organisations do not realise that a vulnerable system connected to the enterprise network potentially puts the entire organisation to risk by being easy targets of cyber-attacks. Many service providers scan the network and provide a comprehensive report of the vulnerabilities existing in the end point systems. However, they do not take the next step of removing these vulnerabilities.
Read this whitepaper to know how Saner ensures enterprise security by remediating vulnerabilities in the endpoints.
Are you paying too much to monitor your company’s network infrastructure? Not sure what you’re paying for? What you don’t know is costing you!
Gain insights into the hidden cost of infrastructure monitoring with our ebook
Learn the top ways of streamlining your technology and minimizing downtime- from an IT pro that specializes in providing managed IT services to schools
Keep your company out of the news and your IT organization running smoothly. See how Intelligent Compliance closes the gap that separates IT Security from IT Operations teams – the SecOps gap. http://www.bmc.com/it-solutions/intelligent-compliance.html
Recent studies have shown that 90% of security breaches involve a software vulnerability caused by a missing patch – even if the patch is made available to public.
Most organisations do not realise that a vulnerable system connected to the enterprise network potentially puts the entire organisation to risk by being easy targets of cyber-attacks. Many service providers scan the network and provide a comprehensive report of the vulnerabilities existing in the end point systems. However, they do not take the next step of removing these vulnerabilities.
Read this whitepaper to know how Saner ensures enterprise security by remediating vulnerabilities in the endpoints.
Is Using Off-the-shelf Antimalware Product to Secure Your Medical Device a Go...Jose Lopez
Most vendors, who create embedded devices – especially medical devices such as medical X-Ray connected machines, connected Labs and other equipment – are smart, and understand the need of securing them against external threats
such as malware. Such devices often run a common operating system such as Windows Embedded, or Linux and are susceptible to many kinds of malware threats as their non-embedded threats. Thus, protection against malware is important consideration when securing such devices.
In late January, we unveiled out new pricing models to the Ivanti sales team and our partners. And now our approach to bundling is rippling across the industry. We knew that our mission to Unify IT could only be accomplished if we had a unified pricing model. In this webinar with out CMO and VP of Product Management, you'll get the details on our transformative ELA model and our 'Pick 2' pricing model.
Who is this webinar for? If you're an Ivanti customer or think there's even a remote chance you would ever be an Ivanti customer, you should register. And a suggestion: grab your boss and make him or her register too. This is one you shouldn't miss. Most of our webinars are totally educational and we try not to 'sell'. In this webinar, we're going to focus on you and how you can save money. Our CMO and VP of Product Management will answer your questions after their discussion.
5 ways an it manager’s life could be betterMahabub Marfot
Some of you may remember our last post, in which we shared 5 ways IT Manages You, IT Managers, instead of you managing it. We discussed how the sheer number of fallible devices combine to make IT systems misbehave at the most inconvenient times.
5 Traits of a Proactive Guard Tour System24/7 Software
You oversee the security department at your property. You very well know that it's impossible to keep an accurate account of areas that have been inspected because clipboards can easily be altered, and wands don't give you accountability of the inspection.
Kept up by Potential IT Disasters? Your Guide to Disaster Recovery as a Servi...VAST
There are many kinds of disaster that can shut down your information technology (IT) operations:
• natural disasters, like a hurricane
• power outages
• a hardware crash that corrupts data
• employees who accidentally or deliberately delete or modify data
• malware that tampers with, erases, or encrypts data so you can’t access it
• network outages due to problems at your telecom provider
Disasters happen, sometimes bringing down a single application, sometimes bringing down your entire data center. No matter how careful you are or how good your IT team is, eventually some event will shut down your applications when you really need them up and running. The Disaster Recovery Preparedness Council survey in 2014 found that 36 percent of businesses lost at least one critical application, virtual machine, or data file for a period of several hours, with 25 percent saying they’d lost a large part of their data center for a period of hours or days.
The costs of preparing for disaster can be high—at one extreme, companies maintain a secondary, standby data center with all the same equipment as at their primary site—but the consequences of not planning for disaster recovery (DR) can be even higher. The costs of downtime in 2016 ranged from a minimum of $926 per minute to a maximum of $17,244 per minute, with an average cost of close to $9,000 per minute of outage.
Those costs can completely cripple a business; Gartner found that only 6 percent of companies remain in business two years after losing data.
Creating an effective disaster recovery plan is a key step to ensuring business survival.
Project Proposal - Employee Monitoring Systems EvaluationMegan B. McDaniel
As a student of the University of Washington I was instructed to present an alternative evaluation profile for a MIS (Management Information Systems) course.
Is Using Off-the-shelf Antimalware Product to Secure Your Medical Device a Go...Jose Lopez
Most vendors, who create embedded devices – especially medical devices such as medical X-Ray connected machines, connected Labs and other equipment – are smart, and understand the need of securing them against external threats
such as malware. Such devices often run a common operating system such as Windows Embedded, or Linux and are susceptible to many kinds of malware threats as their non-embedded threats. Thus, protection against malware is important consideration when securing such devices.
In late January, we unveiled out new pricing models to the Ivanti sales team and our partners. And now our approach to bundling is rippling across the industry. We knew that our mission to Unify IT could only be accomplished if we had a unified pricing model. In this webinar with out CMO and VP of Product Management, you'll get the details on our transformative ELA model and our 'Pick 2' pricing model.
Who is this webinar for? If you're an Ivanti customer or think there's even a remote chance you would ever be an Ivanti customer, you should register. And a suggestion: grab your boss and make him or her register too. This is one you shouldn't miss. Most of our webinars are totally educational and we try not to 'sell'. In this webinar, we're going to focus on you and how you can save money. Our CMO and VP of Product Management will answer your questions after their discussion.
5 ways an it manager’s life could be betterMahabub Marfot
Some of you may remember our last post, in which we shared 5 ways IT Manages You, IT Managers, instead of you managing it. We discussed how the sheer number of fallible devices combine to make IT systems misbehave at the most inconvenient times.
5 Traits of a Proactive Guard Tour System24/7 Software
You oversee the security department at your property. You very well know that it's impossible to keep an accurate account of areas that have been inspected because clipboards can easily be altered, and wands don't give you accountability of the inspection.
Kept up by Potential IT Disasters? Your Guide to Disaster Recovery as a Servi...VAST
There are many kinds of disaster that can shut down your information technology (IT) operations:
• natural disasters, like a hurricane
• power outages
• a hardware crash that corrupts data
• employees who accidentally or deliberately delete or modify data
• malware that tampers with, erases, or encrypts data so you can’t access it
• network outages due to problems at your telecom provider
Disasters happen, sometimes bringing down a single application, sometimes bringing down your entire data center. No matter how careful you are or how good your IT team is, eventually some event will shut down your applications when you really need them up and running. The Disaster Recovery Preparedness Council survey in 2014 found that 36 percent of businesses lost at least one critical application, virtual machine, or data file for a period of several hours, with 25 percent saying they’d lost a large part of their data center for a period of hours or days.
The costs of preparing for disaster can be high—at one extreme, companies maintain a secondary, standby data center with all the same equipment as at their primary site—but the consequences of not planning for disaster recovery (DR) can be even higher. The costs of downtime in 2016 ranged from a minimum of $926 per minute to a maximum of $17,244 per minute, with an average cost of close to $9,000 per minute of outage.
Those costs can completely cripple a business; Gartner found that only 6 percent of companies remain in business two years after losing data.
Creating an effective disaster recovery plan is a key step to ensuring business survival.
Project Proposal - Employee Monitoring Systems EvaluationMegan B. McDaniel
As a student of the University of Washington I was instructed to present an alternative evaluation profile for a MIS (Management Information Systems) course.
Open Data - und was hat das mit mir zu tun?codeforde
Open Data ist kein abstraktes, rein-wissenschaftliches oder politisches Thema, ganz im Gegenteil viele Daten aus Infrastruktur und Gesellschaft sind sehr alltagsnah und können uns dabei helfen unseren Alltag und die Systeme rund um uns besser zu verstehen und zu verändern. Um zu zeigen was Open Data mit jedem Einzelnen von uns zu tun hat, müssen die richtigen Fragen gestellt und der theoretische Rahmen verlassen werden.
Nahverkehr, Gesundheit, Bildung, Umwelt, Kriminalität … – bei Open Data geht es neben politischer Transparenz und Daten aus Wissenschaft und Forschung auch um Daten und Informationen, die unmittelbar mit unserem Alltag verknüpft sind.
In unserem Vortrag wollen wir uns von abstrakten und wissenschaftlichen Definitionen zum Thema Open Data lösen und uns auf die Datensätze konzentrieren, die uns einen anderen Blick auf Alltag und Gesellschaft ermöglichen und uns dabei helfen, alltägliche Fragen zu beantworten:
Wie viel Strom aus erneuerbaren Energien fließt eigentlich gerade durch unser Netz? Welches Krankenhaus in meiner Nähe ist das Beste? Wie hygienisch ist das Restaurant von nebenan und welche Fahrradrouten sind die sichersten?
In vielen Ländern werden diese Fragen mit Hilfe von offenen Daten und deren Auswertung und Interpretation bereits beantwortet. In den USA hat beispielsweise jeder Bürger Zugriff auf seine digitalen Energieverbrauchsdaten, und in England bewertet man die Qualität von Krankenhäusern auf Basis offener Daten. Neben Infrastrukturinformationen werden auch Daten zu Informationsketten von Produkten immer relevanter. Im Datenzeitalter wollen Konsumenten und Bürger Fakten sehen. In Deutschland sind zwar viele dieser Daten existent, aber oftmals nicht öffentlich verfügbar. Die Gründe dafür sind unterschiedlich. Vielfach liegen Daten in Folge von Privatisierungen nicht mehr in staatlicher Hand oder unterliegen dem Datenschutz.
In unserem Vortrag wollen wir anhand von Beispielen diskutieren welche Datensätze für eine breite Masse an Menschen wirklich interessant und relevant sind, welche Anwendungen daraus entstehen können und was der Status Quo dazu in Deutschland ist.
Smart Mobility Policies with Evolutionary Algorithms: The Adapting Info Panel...Daniel H. Stolfi
In this article we propose the Yellow Swarm architecture for reducing travel times, greenhouse gas emissions and fuel consumption of road traffic by using several LED panels to suggest changes in the direction of vehicles (detours) for different time slots. These time intervals are calculated using an evolutionary algorithm, specifically designed for our proposal, which evaluates many working scenarios based on real cities, imported from OpenStreetMap into the SUMO traffic simulator. Our results show an improvement in average travel times, emissions, and fuel consumption even when only a small percentage of drivers follow the indications provided by our panels.
http://doi.acm.org/10.1145/2739480.2754742
Fine Tuning of Traffic in Our Cities with Smart Panels: The Quito City Case S...Daniel H. Stolfi
In this article we work towards the desired future smart city in which IT and knowledge will hopefully provide a highly livable environment for citizens. To this end, we test a new concept based on intelligent LED panels (the Yellow Swarm) to guide drivers when moving through urban streets so as to finally get rid of traffic jams and protect the environment. This is a minimally invasive, low cost idea for the city that needs advanced simulations with real data coupled with new algorithms which perform well. Our proposal is to use evolutionary computation in the Yellow Swarm, which will finally help alleviate the traffic congestion, improve travel times, and decrease gas emissions, all at the same time and for a real case like the city of Quito (Ecuador).
http://doi.acm.org/10.1145/2908812.2908868
Civic Tech – of the people, by the people and for the people codeforde
Abraham Lincoln called democracy the experiment of “government of the people, by the people, for the people” in his legendary Gettysburg Address. Today new concepts of open and participatory government strive for better communication, interaction and collaboration between governments and citizens via the use of new technologies, tools and open processes. Although these new concepts aim for active citizen participation, the role of citizens is often limited to being “users” rather than collaborators and experts that help to create and implement civic tech. External innovation holds a big potential for government institutions that often lack of technical expertise and resources.
City labs like the Lab para la ciudad in Mexico City and initiatives like Code for All are trying to tackle this and have the mission to encourage, enable and help citizens to use their skills in fields like software development, design and usability to collaborate with government institutions or to individually build tools that fix problems they face as citizens. Their goal is to leverage technology wisely and connect civic-minded people that can disrupt the status quo, empower citizens and make government work better to affect change.
This talk will give an overview on international programmes and government initiatives like the Lab PLC in Mexico City, the government run innovation labs in Buenos Aires and Finland, the programme Code for America and many more. It will discuss their approaches and the tools and solutions that have been developed of the people, by the people and for the people.
Red Swarm: Smart Mobility in Cities with EAs (GECCO'13)Daniel H. Stolfi
This work presents an original approach to regulate traffic by using an on-line system controlled by an EA. Our proposal uses computational spots with WiFi connectivity located at traffic lights (the Red Swarm), which are used to suggest alternative individual routes to vehicles. An evolutionary algorithm is also proposed in order to find a configuration for the Red Swarm spots which reduces the travel time of the vehicles and also prevents traffic jams. We solve real scenarios in the city of Malaga (Spain), thus enriching the OpenStreetMap info by adding traffic lights, sensors, routes and vehicle flows. The result is then imported into the SUMO traffic simulator to be used as a method for calculating the fitness of solutions. Our results are competitive compared to the common solutions from experts in terms of travel and stop time, and also with respect to other similar proposals but with the added value of solving a real, big instance.
http://dx.doi.org/10.1145/2463372.2463540
Eco-friendly Reduction of Travel Times in European Smart Cities (GECCO'14)Daniel H. Stolfi
This article proposes an innovative solution for reducing polluting gas emissions from road traffic in modern cities. It is based on our new Red Swarm architecture which is composed of a series of intelligent spots with WiFi connections that can suggest a customized route to drivers. We have tested our proposal in four different case studies corresponding to actual European smart cities. To this end, we first import the city information from OpenStreetMap into the SUMO road traffic micro-simulator, propose a Red Swarm architecture based on intelligent spots located at traffic lights, and then optimize the resulting system in terms of travel times and gas emissions by using an evolutionary algorithm. Our results show that an important quantitative reduction in gas emissions as well as in travel times can be achieved when vehicles are rerouted according to our Red Swarm indications. This represents a promising result for the low cost implementation of an idea that could engage the interest of both citizens and municipal authorities.
http://dx.doi.org/10.1145/2576768.2598317
Building Reliability - The Realities of ObservabilityAll Things Open
Presented at the ATO RTP Meetup
Presented by Jeremy Proffit, Director of DevSecOps & SRE for Customer Care and Communications, Ally
Title: Building Reliability - The Realities of Observability
Abstract: Join me as we discuss true observability, learn what works and what doesn't. We'll not only discuss dashboards, monitoring and alerting, but how these can be built by automation or included in your IAC modules. We'll talk about how to properly alert staff based on priority to keep your staff and yourself sane. And even discuss architecture and how it impacts reliably and why serverless isn't always the best at being reliable.
The decision to automate your agency or to change your current Agency Management System is a challenging endeavor—figuring out which one to choose, even more so.
Building Reliability - The Realities of ObservabilityAll Things Open
Presented at Open Source South Carolina
Presented by Jeremy Proffit, Director of DevSecOps & SRE for Customer Care and Communications, Ally
Title: Building Reliability - The Realities of Observability
Abstract: Join me as we discuss true observability, learn what works and what doesn't. We'll not only discuss dashboards, monitoring and alerting, but how these can be built by automation or included in your IAC modules. We'll talk about how to properly alert staff based on priority to keep your staff and yourself sane. And even discuss architecture and how it impact reliably and why serverless isn't always the best at being reliable.
The Best Process Automation Software for Business OwnersKashish Trivedi
Process automation makes better use of your company’s resources. Technology handles the tedious tasks involved in a workflow, which lets employees spend more time on complex work. And with employees not touching this recurring work, the risk of error is significantly reduced. Instead, the software has been set with specific rules to carry out the work in the right way – repeatedly. But these rules need to be carried out perfectly in order to see an improvement in efficiency and productivity. That means the right tool needs to be used. But with the endless lists of process automation software, it can be challenging to know which is the best choice. In this article, we’ve wrapped up everything you need to know to pick the best process automation software for your company.
The role of servers in your organization has changed substantially—with their uses, requirements and complexity all increasing dramatically in recent years. Many of the traditional server monitoring software, tools and techniques that worked in the past don’t suffice any more. This slide deck looks at some of the most pressing challenges administrators face in ensuring optimal server performance, and it offers insights into the tools and strategies required to address these demands.
For more information on how CA Technologies can help, please visit: http://cainc.to/4wNOmB
10 things you need to know before buying manufacturing softwareMRPeasy
It is inevitable that for many companies experiencing growth, there comes a point when MRP software is needed. Here are 10 things you need to know before buying manufacturing software.
Many companies completely rely on computer systems to run the day to day business operation. But do they know if their technology is appropriate for their business or a cost effective solution? Generally speaking a small business can cut costs and maximize productivity by implementing an IT support solution that is tailor made for the business using the latest technological systems.
NCAA Basketball 2015 Championship selections has already gathered the crowd. With almost every employee in an organization streaming live videos—IT and security admins are bracing for the heavy toll on their companies' networks. It is vital for all IT managers to handle severe traffic spikes on their networks by using these tips and act proactively to prevent network outages.
Time & Attendance System Purchasing Guide - Purchasing.comPurchasing.com
Time and attendance systems dramatically simplifying accounting procedures while ensuring total compliance with all labor requirements. Widely used by businesses of every size, they automate the tracking of an employee's time.
This purchasing guide covers everything you'll need to make an informed purchase decision on a time and attendance system for your company.
Source: http://www.purchasing.com/software/time-and-attendance-systems/purchasing-guide/
The Ultimate Workflow Management Software Buyers Guide 2023Kashish Trivedi
Workflow management software can do wonders for an organization that struggles to find consistency in recurring processes. They can save time and money, reduce errors, and make life easier for employees and customers alike. But what should you look for when buying a workflow management software? Well, lucky for you, we make one ourselves. It’s kind of our whole thing. So we promise to steer you in the right direction toward the software that’s best for you.
Mobile Maintenance Software is a tool that helps organizations manage their maintenance activities on-the-go. It allows field technicians to track and complete tasks, access parts inventory, and update maintenance records from their mobile devices. This helps increase efficiency, reduce downtime, and improve overall maintenance operations.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Free Complete Python - A step towards Data Science
Netreo whitepaper 5 ways to avoid it management becoming shelfware
1. To Keep Your
5 WAYS
IT MANAGEMENT
SOFTWARE
From Becoming
SHELFWARE
An Industry Perspective
April 2015
2. A leading industry analyst recently estimated that 84% of companies were paying for software
licenses that were either not fully deployed or had been neglected and marginalized to the point
of becoming‘shelfware’. This boneyard of shelfware products, idle and irrelevant, sits in the back
gathering dust and gobbling up budgets with its outdated lifecycle footprint before it’s finally put
to pasture. This process can go on for years.
It’s all too common to see Management software at the top of the heap for shelfware. We've been
able to identify some of the leading causes that prompt companies to abandon these (often
significant) software investments.
Here are 5 key pointers you can use to keep your IT management software investment producing
positive returns.
The Solution 6
We've been able to
identify some of
84%of companies are paying for
SHELFWARE
2
the leading causes
#1. Too many alerts are worse than not enough
#2. Don't make people go to multiple places to gather information
#3. Keep the interface simple and fast
#4. Minimize administration
#5. Don't buy software
3
3
4
4
5
page
3. Many companies, excited by the possibilities
inherent in their new management software,
are eager to configure every possible monitor,
alert, and threshold so that they can get maxi-
mum visibility into their environment. When
they do this, the resulting flood of alerts tends
to cause 'alert overload’among the IT staff, and
very quickly the alerts get ignored or filtered
out. If 90% of the alerts are 'not actionable' -
meaning that the person receiving the alert is
not expected to do anything about it - the
natural instinct is to overlook them. The real
challenge here is that when a critical issue
occurs, it is very often lost in the noise and
chaos of all the false alarms that are being
generated. It can also cause a false sense of
security, with users thinking that every possible
occurrence will be detected and reacted to. In
reality, we've seen many companies with this
kind of configuration still relying on the users
calling the help desk as their first sign that
something is really, seriously wrong.
The key thing to remember when configuring
alerts is to make sure that they are "actionable"
alerts - that the person receiving them is
intended to take immediate action to correct
the problem. Everything else can be handled
via automated reports to send the information
out on a daily, weekly, or even monthly basis.
The ultimate goal is to be proactive in address-
ing the conditions that cause them.
1. Too Many Alerts Are Worse Than Not Enough
We often find companies have allowed each
department to select and purchase their own
tool. This makes perfect sense in some cases,
like allowing the DBA team to implement
something very specialized for their specific
database monitoring needs. Debugging tools
for an in-house software development team
might be another example. But if left
unchecked, multiple departments using their
own tools can lead to lots of finger pointing.
Often when a problem occurs, none of the
individual 'silo' tools have spotted the issue,
and the departments each run around check-
ing their own areas of responsibility looking for
something that went wrong. This wastes a lot
of time and resources, and puts you in the
position where you're still relying on users as
your primary failure detection system.
In order to achieve real proactive management
and stay ahead of the curve, you need an
holistic view into all the different aspects of IT -
from the applications themselves, to the
servers delivering them, the middleware and
database systems that support them, and the
infrastructure they run across, including rout-
ers, switches, load balancers, firewalls, WAN
optimizers, and even the UPS and environmen-
tal systems they depend on.
2. Don't Make People Go To Multiple Places To Gather
Information
3NETREO - How to keep your IT Management from becoming shelfware
4. Many network management platforms fall
victim to the 'show them everything' fallacy.
It's common knowledge that putting an over-
whelming amount of information in front of
someone causes them to miss important
data-points, because they stop actually inter-
preting the material and start merely skim-
ming it instead. Any software that defaults
users to a screen where there is a huge list of
log data to go through, or multiple sets of
unrelated information, is going to be harder to
use and slower to resolve problems than one
that presents a clean, uncluttered overview of
everything that's going on. Requiring an
engineer to navigate 10 levels of folders to find
out what's turning that light red is just making
their job more difficult and increasing the
chances that it will impact the users before it's
resolved.
In addition, a simple to use interface will tend
to perform better, especially on mobile plat-
forms or when trying to access the system
remotely. Often engineers are on-site trying to
help resolve a problem and forcing them to
download and install new software on a
remote computer that they're using is a pain.
Simpler and easier means reduced training
requirements, which means faster deployment
and less time bringing the team up to speed,
which translates into quicker problem solving.
It can also help to provide 'self-service' views
for non-technical stakeholders into the state of
the environment, allowing managers and
executives to see that "Yes, the website is OK"
without having to understand the individual
naming conventions for all the servers, data-
bases, load balancers, and firewalls that go into
making that work. That means they're not
interrupting engineers to ask about the status
of things.
3. Keep The Interface Simple And Fast
It's important to consider the ongoing service
burden that implementing a management
system is going to create. The less daily
care-and-feeding a system requires, the more
likely it is to stay relevant to the business and
to actually solve problems for you. In spite of
this, most management platforms seem to
operate on the assumption that you have
several full time employees dedicated to
constantly keeping the thing running and
configured.
Look for systems that don't require you to
manually configure every change, as that leads
to rapidly out-of-date configurations. Good
management platforms should integrate
automatic discovery, synchronize with other
platforms (like your virtualization system to
detect new virtual servers, for example), and
provide an easy way to import new devices
without relying on your staff to decode
obscure SNMP MIB files in order to add support
into the platform. Ideally, you want a system
where patching and updating the software is
automatic, so it doesn't add additional operat-
ing overhead for your staff.
4. Minimize Administration
4NETREO - How to keep your IT Management from becoming shelfware
5. Schedule a periodic configuration review for
your management platform, at least twice a
year (more often in very dynamic environ-
ments) to make sure that as you add new
applications and systems, and the environ-
ment changes, that it is still monitoring the
things you want in the way you need them to
be - and that it's not generating excessive
alerts in doing so.
Another important thing to look for is the
ability to automate reporting, and to quickly
generate new reports as needed. If the soft-
ware requires someone to learn a new script-
ing language, or for a network engineer to
learn SQL in order to generate reports, it's not
likely to be used much. Standardize on systems
that allow quick ad-hoc reporting to fix prob-
lems as they come up and to address the
concerns of management or executives as
needed, but that also then allow those reports
to be automatically sent out. Busy engineers
will often forget to go look at reports, some-
times waiting on alerts or even users to inform
them of problems that could easily have been
prevented by getting an email once a week of
'servers with lowest free drive space,' for exam-
ple. Time spent manually creating reports
every month is time that could be easily saved
and dedicated to more pressing tasks - allow-
ing a smaller staff to handle a larger environ-
ment.
Buying software is putting a capital investment
into something that may not fit your business,
or your needs, a year from now.. or ten years
from now. Sure, initially buying the software
might seem to let you front-load your costs,
but don't forget what happens when you buy a
1,000 device license and then downsize a few
locations or push applications out to the cloud
a year or two from now and only need half of
that. And you also usually have to budget for a
paid upgrade every year or two, plus the labor
costs required to implement it. If the software
you select is not appliance-based (but instead
runs on a general purpose operating system)
you also need to carefully calculate the full
price of the software you're buying - remember
most software has a lot of hidden deployment
costs in the form of OS licensing, hardware
requirements, database licenses (often from a
third-party vendor), backup software, and
anti-virus licensing. It will also add to the
operating overhead of your IT team, adding
additional systems to patch and maintain.
Often companies will discount your initial
purchase, but base the recurring maintenance
price on the non-discounted price, which can
be as high as 25% per year.
Subscription-based software insures that
you're not paying for any more licenses than
you need, and that you always have the most
current version. And the lower annual cost can
help you stay in-budget, without 'first year
spikes' in pricing, so it's easier to migrate your
legacy systems.
5. Don't Buy Software
5NETREO - How To Keep Your IT Management From Becoming Shelfware
6. Netreo has been helping customers successfully deploy, implement, and manage our OmniCenter
network management appliance in their environments for 15 years, and we've managed to retain
more than 90% of those customers. A large part of the reason why is that OmniCenter avoids
becoming shelfware by addressing each of these items in an elegant, affordable way.
OmniCenter includes extensive tools to mini-
mize false and redundant alerts, including the
automatic detection of dependencies and root
cause, alert suppression, planned maintenance
windows, and advanced rule-based incident
management. These tools work together to
make sure that when you get an alert, it's
already been verified as a real problem and
that it's the root cause you should be address-
ing. It can even provide advanced information
as part of the alert, like a list of the users who
are using the most bandwidth at that location,
or customized alerts to tell you if a redundant
device has prevented user impact.
You can configure the sensitivity of the alerts,
including tuning the number of times to
re-check a service and the intervals to check at,
as well as setting time frames for thresholds (so
that small spikes in the CPU of a SQL server
don't generate alerts, for example). OmniCen-
ter also lets you filter alerts by time-of-day and
day-of-week, so if you want to avoid getting
alarms during your recurring maintenance and
backup windows, that's easy to do. And Omni-
Center is one of the only monitoring systems
that is time-zone aware, so all alerts and
reports can be automatically adjusted based
on the location of the server or devices you're
monitoring, insuring that "Working hours"
means the right thing even for your systems in
New York, or Dubai, or Chennai.
OmniCenter Automatically Minimizes Alerts
OmniCenter includes many pre-configured
dashboard views into every aspect of your IT
environment, including applications, voice,
email, cloud services, and virtualization, and
you can customize your own views as well.
Users can be assigned to partitions to insure
they only see the devices they are responsible
for, further de-cluttering the interface, and
important problems are right where they
should be - right at the top and never more
than 1 click away from detailed information
about what's causing any alert. OmniCenter
can even show you potential problems before
they happen, with failure prediction and
long-term trend analysis.
Designed from the ground up for ease-of-use,
OmniCenter's user interface ensures that even
with minimal training users are able to quickly
identify problems and get detailed information
about what's going on from anywhere in the
extended enterprise. Even from mobile devic-
es or tablets. Different types of devices are
presented in a consistent format, making
multiple-platform management easy. And the
entire interface is web-based so there's never
any clients or applets to download or install.
OmniCenter is designed to let you spend less
time‘managing the management platform’
and more time focusing on your customers.
One Pane-of-glass That's Easy To Use And Understand
6NETREO - How to keep your IT Management from becoming shelfware
7. Near-zero Administration
By automating most repetitive maintenance
tasks, OmniCenter reduces the routine mainte-
nance tasks required to near-zero, freeing up
engineering time. Intuitive design and default
settings allow for minimal administration and
quick deployment. OmniCenter also simplifies
user and permissions administration by inte-
grating with Active Directory, LDAP, or SAML
authentication systems. OmniCenter can even
open a secure VPN connection from your
network to Netreo, allowing Netreo engineers
to provide remote configuration support,
upgrades, patches, and even new device
definition or custom coding with minimal time
requirements for your team.
Reports can be created through the web
interface in seconds, and then saved as favor-
ites to return to with a single click, or automat-
ed and scheduled to go out automatically.
Hundreds of built-in reports and simple-to-de-
fine custom reports can be linked together into
report templates to address even complex
reporting needs, all without scripting or writ-
ing SQL, and without the need for any addi-
tional reporting software or client programs.
For the ultimate in easy administration, Netreo
provides managed services for OmniCenter,
allowing Netreo engineers to provide 'cloud
level' support for the platform, even hosted at
your site. This guarantees the management
system will stay in perfect sync with your
environment, including periodic configuration
reviews, alert tuning, and incident analysis.
Managed services free your staff to concen-
trate on improving your core business service
levels, without worrying about their manage-
ment platform.
Using our appliance-based architecture,
rollouts are a snap. You’ve got your choice of a
VMWare-based Virtual Appliance (VA), one of
our robust and redundant hardware applianc-
es, or a cloud-based appliance. All of these
options include all of the inherent advantages
of an appliance-based architecture: there is no
general-purpose underlying OS to administer,
no databases to license or upgrade, no anti-vi-
rus licenses to deal with, no extra hardware to
purchase or spec out. There are also no clients,
agents, or probes. Regardless of appliance
format, scaling is easy and seamless whether
you need to monitor 5 devices or 50,000.
A simple, self-contained solution with one low
monthly or annual cost that covers the full
OmniCenter license and includes free revision
updates. There are no terms, commitment
periods or contracts. Devices licensing can
change month-to-month with no penalties -
you pay only for what you need, so you're
never stuck with licenses you paid for but
aren't using.
OmniCenter is used by hundreds of leading
universities, government agencies, and public
and private enterprises of all sizes to monitor
and manage complex, mixed-vendor networks
with stringent uptime and performance
requirements. For more information or to start
a free trial today, please contact Netreo at
866-Netreo1 or online at www.netreo.com.
Hassle-free Purchasing And Deployment
7Enterprise-class Monitoring Made Easy