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Partner Programme 2013
Agenda
1. Who we are
2. Our vision
3. Products
  2.1 Learning Coffee
       2.1.1 Learning Coffee Collection
       2.1.2 Learning Coffee Mobile
       2.1.3 Learning Coffee Maker
  2.2 Central LMS Corporate
4. Modalities
  3.1 «Training» Partner
  3.2 «Value Added Reseller» Partner
  3.3 «Maker» Partner
5. Support
Who we are

 01
01 Who we are


•    We are a technological solutions company for training professionals

•    We have been offering the most innovative solutions since 1997

•    Our headquarters are located in A Coruña (Oleiros), and we also have commercial offices in:
      •   Spain (Madrid)
      •   India (Pune)
      •   United Kingdom (London)
      •   Mexico (Mexico DF)


Portfolio of products and services for corporations:

      Products:
           •   LMS Platforms                 Services:
           •   Authoring tools                     •   Custom content
           •   Catalogue content                   •   Support
                                                   •   Administration
                                                   •   Professional services
                                                   •   Custom software
                                               4
01 Who we are




Currently, our company
works with big
corporations and end
customers. We also
collaborate with large
consultancy firms with
positioning to undertake
general ICT projects and
which act as integrators.
Our vision

 02
02 Our vision
Products

03
03 Products




          An integrated content solution
                                             Corporate LMS that allows integrated
                                           management of all your company’s training
                                                – classroom, online or blended
Collection
Catalogue content

App
Mobile distribution solution



Maker
 Authoring tool
Collection
03 Products - Collection



                Agile and multi-device format
                   for training professionals
                  in a short period of time
 «Learning Coffee format allows professionals to train in short periods of time using any device,
                              for example while having a coffee»
03 Products - Collection




  More than
                           200                              titles geared towards
                                                            the business world

       «Developed in collaboration with prestigious institutions and subject experts»
03 Products - Collection



Video Arts new collection
VIDEO ARTS means
ingenuity, intelligence and
entertainment in the world
of corporate training


Learning Coffee turns Video Arts’
award-winning videos into courses
which are compatible with your
smartphone, tablet or PC and
which are ready to be integrated
onto any Tin Can or SCORM
platform
03 Products - Collection



 For   Training managers
  Current
  It reinforces a more current vision of training.


  Multi-device
  It is available on any device used within your
  company.


  Renewable
  It remains as a consultation element.


  Economic
  It improves production costs and effectiveness.
  Easy to update and improve.


  Different
  It allows you to create new collections easily in
  your company.
03 Products - Collection



 For the       User
  Simple
  It uses styles and navigation parameters similar to the
  Web.


  Multi-device
  It is available anytime to access information.


  Entertaining
  It uses appropriate time and format multimedia resources,
  enabling concentration and understanding.


  Quick
  It reinforces reading and agility in training processes.


  Useful
  It shows the contents in an effective and easy way,
  which helps with future searches.
03 Products - Collection




Customisation
Service                    Personalisation of the look&feel product to suit the
                           image of the client’s brand
App
03 Products - App



Learning Coffee mobile app
allows users to access a
content catalogue on their
Smartphone or Tablet for
learning and performance
support

Initially available for Apple and Android
O/S (Blackberry and Windows to
follow), users can search and download
relevant content from the catalogue, for
local download on their device and
access offline. Additionally we are an
early adopter of the new Tin Can API
which will allow offline tracking for
enabled content.
                                            The App provides secure, user authentication access to
                                            support corporate mobile devices or for organisations
                                            that implement “Bring Your Own Device” strategies. We
                                            can also offer an e-Commerce functionality to allow you
                                            to sell content through this mobile marketplace.
03 Products - App


                         A new concept of training
                             anywhere, at any time




           1                           2                      3
  Download the content       Do your training offline    Send results to your
   from the catalogue                                   LMS when back online
Maker
03 Products - Maker


              Authoring tool to create
         your own Learning Coffee content
«Easily create and edit your own Learning Coffee content, and upload it directly to your LMS»
03 Products - Maker


 The tool in the Cloud will allow you to create
   Learning Coffee from any web browser
     «There is no need to install any software as Learning Coffee Maker is a web tool»
03 Products - Maker


   Create your Learning Coffee in a simple and
visual way, without any technical knowledge
    «An easy and intuitive tool that allows you to view the results of your work straightaway»
03 Products - Maker




Based on the use of templates and resources
         «Templates define and locate the different resources – audio, video, images…»
03 Products - Maker



HTML5 technology with responsive design
 «Both templates and resources adapt automatically to the device in which they are visualised,
                   so you only have to create one version of the content»
03 Products - Maker



              Create your Learning Coffee
                in different languages
              «Create one content with built-in support for several languages»
03 Products - Maker



Collaborative and outsourced production
              «Several authors work as a team creating a Learning Coffee unit»
03 Products - Maker



Different ways of publication for your LMS
       «Publish your Learning Coffee in SCORM 1.2, SCORM 2004, AICC or Tin Can API
                 and they will perform tracking within your LMS platform»




                          Publish
03 Products – Central LMS Corporate




It is a corporate LMS
(Learning Management System)
«A system which allows you to create courses and training plans easily, assign
them to students and visualise their results»
03 Products – Central LMS Corporate




Blended learning (multi-channel)
 «It allows management of classroom-based and e-learning training in a unified manner,
 as well as the construction of blended learning scenarios that take advantage of both models»
03 Products – Central LMS Corporate




Learning where, how and when you like
 «You only need an Internet connection and any of the multiple devices
 supported by the platform – PC, MAC, iPhone, iPad, Android, Blackberry…»
03 Products – Central LMS Corporate




Design and usability adapted
                                               to the user profile
                                      Administrator
                                      Geared towards training planning and
                                      management.



                                      Trainer and tutor
                                      Geared towards building and assessing knowledge
                                      acquired by students.



                                      Student
                                      Trained by obtaining and sharing knowledge in an
                                      easy and intuitive way.
03 Products – Central LMS Corporate




Blended learning
     with
                     virtual classrooms
«Delivery of sessions in semi-attendance
modality thanks to award-winning WizIQ
technology»

•   Communication via audio, video and chat
•   Use of interactive whiteboards
•   Sharing screens and documents
•   Recording sessions to view on-demand
03 Products – Central LMS Corporate




  Scalable and standard technology,
  certified by ADL
   «Robust and scalable
   technological infrastructure,
   based on J2EE. Certified
   compatibility with e-learning
   industry standards – Tin Can,
   SCORM 2004, SCORM 1.2 and
   AICC»
03 Products – Central LMS Corporate




A platform                             «The platform can be customised
                                       to adapt to the corporate image
                                       of your organisation»
which adapts to your organisation
03 Products – Central LMS Corporate




Multi-language and multi-country
«Are your employees distributed geographically?
Central LMS Corporate supports multiple languages and time zones»
03 Products – Central LMS Corporate




A platform within an ecosystem
                                      Horizontal portal




                                          LMS
03 Products – Central LMS Corporate




                SaaS                                  In-House
          Software as a Service                    Installed in your servers




•   Use as a service
•   Hosted in the cloud
•   Only requires an Internet connection   •   Client infrastructure
•   Customised domain                      •   For environments with restrictions
•   Different levels of service            •   For integrations that require it
•   Payment per active user                •   Installation service
•   Forget about technical issues
Modalities


 04
04 Modalities




 Tr                                   Rs                             Mk
            Training                     VA Reseller                         Maker
                                                                          Develop multi-device
                                                                        content tailored to your
       For consultancy firms and         Would you like to offer         customers’ needs with
            business schools              content and platform           Learning Coffee Maker
                                      solutions to your customers?
        Aimed at companies that                                       We offer you the opportunity
          want to offer training      We provide the material and
                                                                       to create content with an
       services through e-learning    support needed to work and
                                      provide value-added services     innovative and accessible
       solutions without having to                                      format from any mobile
        invest in infrastructure or    for our catalogue products
                                                                        device. Upload it to the
              technical staff                and platforms
                                                                        clients’ LMS or let them
                                                                       download it with Learning
                                                                             Coffee Mobile
04 Modalities




                                    Business         Marketing and
                                  Development          Product
                                  Management         Management


                                   Commercial and Product
                                         Support
                                                                                       Integration
                                                                                     Project Support
       Commercial                        Partner
      Support Office

                       Support                                       Collaboration
                                 Tr             Rs         Mk
                                                                                     Content Project
                                                                                        Support
        Technical
      Support Office

                                                                                        Support
                                                                                        Services
                                                                                       Assistance
04 Modalities



 Tr                                           Rs                                   Mk

              Training                             VA Reseller                              Maker
            £***/month                               £***/month                           £***/month

         Central LMS Corporate                     Central LMS Corporate                Learning Coffee Maker
             250 users per month              Personalised environment for demos           Unlimited projects
           Excess according to rates                                                        5 author users
                                                Learning Coffee Collection                   25 Gb storage
                                               Access to global demo environment
        Learning Coffee Collection                                                      Learning Coffee Mobile
    100% available in Central LMS Corporate        Learning Coffee Maker                 1 Gb demo environment
      Monthly payment per consumption                  5 Gb demo storage
        £1.50 per user per title/month
                                                   Learning Coffee Mobile
                                                    Access to demo catalogue
                                                             5 users
4.1 «Training» Partner




Tr
                                          PROFILE
                                          Training consultancy firms

                                          PRODUCTS

        Training                          Learning Coffee Collection
                                          Central LMS Corporate

       £***/month                         MODEL
                                          Deployment of Central LMS Corporate and Learning Coffee catalogue so the partner can offer training
                                          services to its clients.
                                          SaaS modality.
      Central LMS Corporate               Monthly clearance of content users subscriptions according to rates.
         250 users per month              If there are over 250 monthly users on the platform, the difference will be charged according to rates.
       Excess according to rates
                                          COMMERCIAL SUPPORT
                                          Central LMS Corporate online training session
    Learning Coffee Collection            Learning Coffee Collection online training session
100% available in Central LMS Corporate   Access to commercial manuals
  Monthly payment per consumption         Access to commercial material (print and digital)
    €1.50 per user per title/month
                                          TECHNICAL SUPPORT
                                          Access to Support Portal
                                          Central LMS Corporate deployment and Learning Coffee catalogue
                                          Incident management levels 2 and 3 according to SLA

                                          PRODUCT
                                          Access to roadmap
4.2 «Value Added Reseller» Partner




Rs                                   PROFILE                                               EXCLUSIVITY
                                     Training consultancy firms and e-learning companies   Each case will be studied separately

                                     PRODUCTS                                              RESERVATION OF MARKET OPPORTUNITIES
                                     Learning Coffee Collection                            As per communication of demo environment open to the client
                                     Learning Coffee Maker
                                     Learning Coffee Mobile
                                     Central LMS Corporate

  VA Reseller                        MODEL
                                     Sale of licences and value services on our products
      £***/month                     COMMERCIAL SUPPORT
                                     Central LMS Corporate online training session
                                     Learning Coffee Collection online training session
     Central LMS Corporate           Learning Coffee Maker online training session
Personalised environment for demos   Access to commercial and technical manuals
                                     Access to commercial material (print and digital)
  Learning Coffee Collection         Access to product demo environment
 Access to global demo environment   Commercial office support in negotiated deals
                                     Promotion of event participation
     Learning Coffee Maker
                                     TECHNICAL SUPPORT
         5 Gb demo storage
                                     Access to Support Portal
                                     Support to product deployment for clients
     Learning Coffee Mobile          Incident management levels 2 and 3 according to SLA
      Access to demo catalogue
               5 users               PRODUCT
                                     Access to new versions of Central LMS Corporate and Learning Coffee Maker
                                     Access and participation in product roadmap
4.3 «Maker» Partner




Mk
                              PROFILE
                              Training consultancy firms and e-learning companies

                              SERVICE
        Maker                 Learning Coffee Custom


      £***/month              MODEL
                              Learning Coffee Custom development for their clients using Learning Coffee Maker
                              Joint participation in custom content projects
                              Access to Learning Coffee App
     Learning Coffee Maker
                              COMMERCIAL SUPPORT
        Unlimited projects
                              Learning Coffee Maker online training session
         5 author users
                              Access to technical manuals
          25 Gb storage
                              Access to commercial material (print and digital)
                              Access to Learning Coffee Custom demo environment
     Learning Coffee Mobile   Access to resource configuration
      1 Gb demo environment   Access to commercial material and scripts

                              TECHNICAL SUPPORT
                              Product support to partner (LC Maker, LC App)
                              Pedagogical support

                              PRODUCT
                              Access and participation in product roadmap



                              CREATING CATALOGUE CONTENT
                              To be negotiated per project
Support


05
05 Support to partner




                                      Support service to partner (SLA)
          Authorised contacts                         2

          Access to online support portal             Included

          Support via e-mail                          Included

          Support via telephone                       Monday-Friday (9AM - 6PM, GMT+1)

          Quarterly revision of incident history      Included

          Minor updates and patches                   Included

          Response times in incidents
                 First response
                                                           1 hour
                 Blocking incidents
                                                           8 working hours
                 Non-blocking incidents
                                                           16 working hours

          Guaranteed service availability                  99,9%

          User concurrency                                 10% of active users

          Languages                                        Spanish and English
SPAIN | UK | INDIA | MEXICO
www.netexcompany.com | sales@netexcompany.com

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Netex Partner Program 2013

  • 2. Agenda 1. Who we are 2. Our vision 3. Products 2.1 Learning Coffee 2.1.1 Learning Coffee Collection 2.1.2 Learning Coffee Mobile 2.1.3 Learning Coffee Maker 2.2 Central LMS Corporate 4. Modalities 3.1 «Training» Partner 3.2 «Value Added Reseller» Partner 3.3 «Maker» Partner 5. Support
  • 4. 01 Who we are • We are a technological solutions company for training professionals • We have been offering the most innovative solutions since 1997 • Our headquarters are located in A Coruña (Oleiros), and we also have commercial offices in: • Spain (Madrid) • India (Pune) • United Kingdom (London) • Mexico (Mexico DF) Portfolio of products and services for corporations: Products: • LMS Platforms Services: • Authoring tools • Custom content • Catalogue content • Support • Administration • Professional services • Custom software 4
  • 5. 01 Who we are Currently, our company works with big corporations and end customers. We also collaborate with large consultancy firms with positioning to undertake general ICT projects and which act as integrators.
  • 9. 03 Products An integrated content solution Corporate LMS that allows integrated management of all your company’s training – classroom, online or blended Collection Catalogue content App Mobile distribution solution Maker Authoring tool
  • 11. 03 Products - Collection Agile and multi-device format for training professionals in a short period of time «Learning Coffee format allows professionals to train in short periods of time using any device, for example while having a coffee»
  • 12. 03 Products - Collection More than 200 titles geared towards the business world «Developed in collaboration with prestigious institutions and subject experts»
  • 13. 03 Products - Collection Video Arts new collection VIDEO ARTS means ingenuity, intelligence and entertainment in the world of corporate training Learning Coffee turns Video Arts’ award-winning videos into courses which are compatible with your smartphone, tablet or PC and which are ready to be integrated onto any Tin Can or SCORM platform
  • 14. 03 Products - Collection For Training managers Current It reinforces a more current vision of training. Multi-device It is available on any device used within your company. Renewable It remains as a consultation element. Economic It improves production costs and effectiveness. Easy to update and improve. Different It allows you to create new collections easily in your company.
  • 15. 03 Products - Collection For the User Simple It uses styles and navigation parameters similar to the Web. Multi-device It is available anytime to access information. Entertaining It uses appropriate time and format multimedia resources, enabling concentration and understanding. Quick It reinforces reading and agility in training processes. Useful It shows the contents in an effective and easy way, which helps with future searches.
  • 16. 03 Products - Collection Customisation Service Personalisation of the look&feel product to suit the image of the client’s brand
  • 17. App
  • 18. 03 Products - App Learning Coffee mobile app allows users to access a content catalogue on their Smartphone or Tablet for learning and performance support Initially available for Apple and Android O/S (Blackberry and Windows to follow), users can search and download relevant content from the catalogue, for local download on their device and access offline. Additionally we are an early adopter of the new Tin Can API which will allow offline tracking for enabled content. The App provides secure, user authentication access to support corporate mobile devices or for organisations that implement “Bring Your Own Device” strategies. We can also offer an e-Commerce functionality to allow you to sell content through this mobile marketplace.
  • 19. 03 Products - App A new concept of training anywhere, at any time 1 2 3 Download the content Do your training offline Send results to your from the catalogue LMS when back online
  • 20. Maker
  • 21. 03 Products - Maker Authoring tool to create your own Learning Coffee content «Easily create and edit your own Learning Coffee content, and upload it directly to your LMS»
  • 22. 03 Products - Maker The tool in the Cloud will allow you to create Learning Coffee from any web browser «There is no need to install any software as Learning Coffee Maker is a web tool»
  • 23. 03 Products - Maker Create your Learning Coffee in a simple and visual way, without any technical knowledge «An easy and intuitive tool that allows you to view the results of your work straightaway»
  • 24. 03 Products - Maker Based on the use of templates and resources «Templates define and locate the different resources – audio, video, images…»
  • 25. 03 Products - Maker HTML5 technology with responsive design «Both templates and resources adapt automatically to the device in which they are visualised, so you only have to create one version of the content»
  • 26. 03 Products - Maker Create your Learning Coffee in different languages «Create one content with built-in support for several languages»
  • 27. 03 Products - Maker Collaborative and outsourced production «Several authors work as a team creating a Learning Coffee unit»
  • 28. 03 Products - Maker Different ways of publication for your LMS «Publish your Learning Coffee in SCORM 1.2, SCORM 2004, AICC or Tin Can API and they will perform tracking within your LMS platform» Publish
  • 29.
  • 30. 03 Products – Central LMS Corporate It is a corporate LMS (Learning Management System) «A system which allows you to create courses and training plans easily, assign them to students and visualise their results»
  • 31. 03 Products – Central LMS Corporate Blended learning (multi-channel) «It allows management of classroom-based and e-learning training in a unified manner, as well as the construction of blended learning scenarios that take advantage of both models»
  • 32. 03 Products – Central LMS Corporate Learning where, how and when you like «You only need an Internet connection and any of the multiple devices supported by the platform – PC, MAC, iPhone, iPad, Android, Blackberry…»
  • 33. 03 Products – Central LMS Corporate Design and usability adapted to the user profile Administrator Geared towards training planning and management. Trainer and tutor Geared towards building and assessing knowledge acquired by students. Student Trained by obtaining and sharing knowledge in an easy and intuitive way.
  • 34. 03 Products – Central LMS Corporate Blended learning with virtual classrooms «Delivery of sessions in semi-attendance modality thanks to award-winning WizIQ technology» • Communication via audio, video and chat • Use of interactive whiteboards • Sharing screens and documents • Recording sessions to view on-demand
  • 35. 03 Products – Central LMS Corporate Scalable and standard technology, certified by ADL «Robust and scalable technological infrastructure, based on J2EE. Certified compatibility with e-learning industry standards – Tin Can, SCORM 2004, SCORM 1.2 and AICC»
  • 36. 03 Products – Central LMS Corporate A platform «The platform can be customised to adapt to the corporate image of your organisation» which adapts to your organisation
  • 37. 03 Products – Central LMS Corporate Multi-language and multi-country «Are your employees distributed geographically? Central LMS Corporate supports multiple languages and time zones»
  • 38. 03 Products – Central LMS Corporate A platform within an ecosystem Horizontal portal LMS
  • 39. 03 Products – Central LMS Corporate SaaS In-House Software as a Service Installed in your servers • Use as a service • Hosted in the cloud • Only requires an Internet connection • Client infrastructure • Customised domain • For environments with restrictions • Different levels of service • For integrations that require it • Payment per active user • Installation service • Forget about technical issues
  • 41. 04 Modalities Tr Rs Mk Training VA Reseller Maker Develop multi-device content tailored to your For consultancy firms and Would you like to offer customers’ needs with business schools content and platform Learning Coffee Maker solutions to your customers? Aimed at companies that We offer you the opportunity want to offer training We provide the material and to create content with an services through e-learning support needed to work and provide value-added services innovative and accessible solutions without having to format from any mobile invest in infrastructure or for our catalogue products device. Upload it to the technical staff and platforms clients’ LMS or let them download it with Learning Coffee Mobile
  • 42. 04 Modalities Business Marketing and Development Product Management Management Commercial and Product Support Integration Project Support Commercial Partner Support Office Support Collaboration Tr Rs Mk Content Project Support Technical Support Office Support Services Assistance
  • 43. 04 Modalities Tr Rs Mk Training VA Reseller Maker £***/month £***/month £***/month Central LMS Corporate Central LMS Corporate Learning Coffee Maker 250 users per month Personalised environment for demos Unlimited projects Excess according to rates 5 author users Learning Coffee Collection 25 Gb storage Access to global demo environment Learning Coffee Collection Learning Coffee Mobile 100% available in Central LMS Corporate Learning Coffee Maker 1 Gb demo environment Monthly payment per consumption 5 Gb demo storage £1.50 per user per title/month Learning Coffee Mobile Access to demo catalogue 5 users
  • 44. 4.1 «Training» Partner Tr PROFILE Training consultancy firms PRODUCTS Training Learning Coffee Collection Central LMS Corporate £***/month MODEL Deployment of Central LMS Corporate and Learning Coffee catalogue so the partner can offer training services to its clients. SaaS modality. Central LMS Corporate Monthly clearance of content users subscriptions according to rates. 250 users per month If there are over 250 monthly users on the platform, the difference will be charged according to rates. Excess according to rates COMMERCIAL SUPPORT Central LMS Corporate online training session Learning Coffee Collection Learning Coffee Collection online training session 100% available in Central LMS Corporate Access to commercial manuals Monthly payment per consumption Access to commercial material (print and digital) €1.50 per user per title/month TECHNICAL SUPPORT Access to Support Portal Central LMS Corporate deployment and Learning Coffee catalogue Incident management levels 2 and 3 according to SLA PRODUCT Access to roadmap
  • 45. 4.2 «Value Added Reseller» Partner Rs PROFILE EXCLUSIVITY Training consultancy firms and e-learning companies Each case will be studied separately PRODUCTS RESERVATION OF MARKET OPPORTUNITIES Learning Coffee Collection As per communication of demo environment open to the client Learning Coffee Maker Learning Coffee Mobile Central LMS Corporate VA Reseller MODEL Sale of licences and value services on our products £***/month COMMERCIAL SUPPORT Central LMS Corporate online training session Learning Coffee Collection online training session Central LMS Corporate Learning Coffee Maker online training session Personalised environment for demos Access to commercial and technical manuals Access to commercial material (print and digital) Learning Coffee Collection Access to product demo environment Access to global demo environment Commercial office support in negotiated deals Promotion of event participation Learning Coffee Maker TECHNICAL SUPPORT 5 Gb demo storage Access to Support Portal Support to product deployment for clients Learning Coffee Mobile Incident management levels 2 and 3 according to SLA Access to demo catalogue 5 users PRODUCT Access to new versions of Central LMS Corporate and Learning Coffee Maker Access and participation in product roadmap
  • 46. 4.3 «Maker» Partner Mk PROFILE Training consultancy firms and e-learning companies SERVICE Maker Learning Coffee Custom £***/month MODEL Learning Coffee Custom development for their clients using Learning Coffee Maker Joint participation in custom content projects Access to Learning Coffee App Learning Coffee Maker COMMERCIAL SUPPORT Unlimited projects Learning Coffee Maker online training session 5 author users Access to technical manuals 25 Gb storage Access to commercial material (print and digital) Access to Learning Coffee Custom demo environment Learning Coffee Mobile Access to resource configuration 1 Gb demo environment Access to commercial material and scripts TECHNICAL SUPPORT Product support to partner (LC Maker, LC App) Pedagogical support PRODUCT Access and participation in product roadmap CREATING CATALOGUE CONTENT To be negotiated per project
  • 48. 05 Support to partner Support service to partner (SLA) Authorised contacts 2 Access to online support portal Included Support via e-mail Included Support via telephone Monday-Friday (9AM - 6PM, GMT+1) Quarterly revision of incident history Included Minor updates and patches Included Response times in incidents First response 1 hour Blocking incidents 8 working hours Non-blocking incidents 16 working hours Guaranteed service availability 99,9% User concurrency 10% of active users Languages Spanish and English
  • 49. SPAIN | UK | INDIA | MEXICO www.netexcompany.com | sales@netexcompany.com