SlideShare a Scribd company logo
NES  第 7 回  Group Lesson Giving and Receiving Telephone Calls
A Typical business call… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Formal telephone call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Not available ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful phrases for clarity  ,[object Object],[object Object],[object Object]
Getting through ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Informal Telephone calls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When you’re busy… ,[object Object],[object Object],[object Object],[object Object]
Inviting someone to an event ,[object Object],[object Object],[object Object],[object Object],[object Object]
Changing Plans… ,[object Object],[object Object],[object Object],[object Object]
Appointment/Reservation/Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Telephone english for ESL students
Telephone english for ESL studentsTelephone english for ESL students
Telephone english for ESL students
alfaoxford
 
Telephoning in english
Telephoning in englishTelephoning in english
Telephoning in english
Return on Intelligence
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
empaque de unimarc
 
Telephoneconversation 131208021907-phpapp01
Telephoneconversation 131208021907-phpapp01Telephoneconversation 131208021907-phpapp01
Telephoneconversation 131208021907-phpapp01
cit-cit
 
Telephonic Conversation
Telephonic ConversationTelephonic Conversation
Telephonic Conversation
Christopher Solomon Raj G.F.S.
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
empaque de unimarc
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
empaque de unimarc
 
Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002
Iniya Kannan
 
Reported speech Bachillerato
Reported speech BachilleratoReported speech Bachillerato
Reported speech Bachillerato
IES - Junta de Andalucia
 
Telephone etiquette
Telephone etiquetteTelephone etiquette
Telephone etiquette
Poulome Nath
 
Telephone skills
Telephone skillsTelephone skills
Telephone skills
Soft Skills World
 
Reported speech
Reported speech Reported speech
Reported speech
IES - Junta de Andalucia
 
Phone Etiquette
Phone EtiquettePhone Etiquette
Phone Etiquette
Ken Barnes, DBA
 
Over the phone
Over the phoneOver the phone
Over the phone
Carolinadeherrera
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettes
SAROJ BEHERA
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettes
RajThilak
 
21 Tips Of Telephone Etiquettes
21 Tips Of Telephone Etiquettes 21 Tips Of Telephone Etiquettes
21 Tips Of Telephone Etiquettes
Sudha Koya
 
Class 1
Class 1Class 1
Class 1
Les Davy
 
Reported speech Presentation
Reported speech PresentationReported speech Presentation
Reported speech Presentation
mariajesussierra1
 
Business telephone conversation
Business telephone conversationBusiness telephone conversation
Business telephone conversation
coolsimo
 

What's hot (20)

Telephone english for ESL students
Telephone english for ESL studentsTelephone english for ESL students
Telephone english for ESL students
 
Telephoning in english
Telephoning in englishTelephoning in english
Telephoning in english
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
 
Telephoneconversation 131208021907-phpapp01
Telephoneconversation 131208021907-phpapp01Telephoneconversation 131208021907-phpapp01
Telephoneconversation 131208021907-phpapp01
 
Telephonic Conversation
Telephonic ConversationTelephonic Conversation
Telephonic Conversation
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
 
Unit iv telephone conversation
Unit iv   telephone conversationUnit iv   telephone conversation
Unit iv telephone conversation
 
Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002
 
Reported speech Bachillerato
Reported speech BachilleratoReported speech Bachillerato
Reported speech Bachillerato
 
Telephone etiquette
Telephone etiquetteTelephone etiquette
Telephone etiquette
 
Telephone skills
Telephone skillsTelephone skills
Telephone skills
 
Reported speech
Reported speech Reported speech
Reported speech
 
Phone Etiquette
Phone EtiquettePhone Etiquette
Phone Etiquette
 
Over the phone
Over the phoneOver the phone
Over the phone
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettes
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettes
 
21 Tips Of Telephone Etiquettes
21 Tips Of Telephone Etiquettes 21 Tips Of Telephone Etiquettes
21 Tips Of Telephone Etiquettes
 
Class 1
Class 1Class 1
Class 1
 
Reported speech Presentation
Reported speech PresentationReported speech Presentation
Reported speech Presentation
 
Business telephone conversation
Business telephone conversationBusiness telephone conversation
Business telephone conversation
 

Similar to Nes 第7回 group lesson

How to receive foreign guests
How to receive foreign guestsHow to receive foreign guests
How to receive foreign guests
Emily Chen
 
Unit 5
Unit 5Unit 5
Unit 5
wachirakiat
 
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
HunhMinhChuNguyn1
 
Mpu 1181 topic 1 greetings &introductions
Mpu 1181 topic 1 greetings &introductionsMpu 1181 topic 1 greetings &introductions
Mpu 1181 topic 1 greetings &introductions
cyberns_
 
TAKING SIMPLE PHONE MESSAGES.ppt
TAKING SIMPLE PHONE MESSAGES.pptTAKING SIMPLE PHONE MESSAGES.ppt
TAKING SIMPLE PHONE MESSAGES.ppt
rimasusanti7
 
English zone 1 unit 1
English zone 1 unit 1English zone 1 unit 1
English zone 1 unit 1
ahmad nasuhan
 
Workshop - Personal and Phone Serive
Workshop - Personal and Phone SeriveWorkshop - Personal and Phone Serive
Workshop - Personal and Phone Serive
Samantha Albano
 
03-MEETING,PARTING.pdf
03-MEETING,PARTING.pdf03-MEETING,PARTING.pdf
03-MEETING,PARTING.pdf
ssusere1704e
 
Greeting and leave taking by sim sim khu
Greeting and leave taking by sim sim khuGreeting and leave taking by sim sim khu
Greeting and leave taking by sim sim khu
simsim55
 
Desaign materi by group iii
Desaign materi by group iiiDesaign materi by group iii
Desaign materi by group iii
pemi daniel
 
Teaching material unit 3 - listening skill asking and giving information on t...
Teaching material unit 3 - listening skill asking and giving information on t...Teaching material unit 3 - listening skill asking and giving information on t...
Teaching material unit 3 - listening skill asking and giving information on t...
Jatniatur Rahmi
 
Business English - Powerful Telephone Talk - Ash Vyas
Business English - Powerful Telephone Talk - Ash VyasBusiness English - Powerful Telephone Talk - Ash Vyas
Business English - Powerful Telephone Talk - Ash Vyas
Ash (Ashvini) Vyas
 
Greetings Spoken English
Greetings Spoken EnglishGreetings Spoken English
Greetings Spoken English
EDIN BROW, DCE, AMET
 
ENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
ENGLISH IS FUN - UNIT 1 Basic Greeting and speakingENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
ENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
baifernes
 
pptgreetingandleave-taking-160401093803.pdf
pptgreetingandleave-taking-160401093803.pdfpptgreetingandleave-taking-160401093803.pdf
pptgreetingandleave-taking-160401093803.pdf
MuhSabri6
 
Greeting and Leave taking
 Greeting and Leave taking Greeting and Leave taking
Greeting and Leave taking
Abadi Saada
 
Unit 1 (belajar LIA-Liasion Officer).ppt
Unit 1 (belajar LIA-Liasion Officer).pptUnit 1 (belajar LIA-Liasion Officer).ppt
Unit 1 (belajar LIA-Liasion Officer).ppt
ssuserb41382
 
Conversation
ConversationConversation
Conversation
Krish Dandin
 
Modals
ModalsModals
Modals
maryeoi
 
Vocabulary
VocabularyVocabulary
Vocabulary
Leda Sobral Duarte
 

Similar to Nes 第7回 group lesson (20)

How to receive foreign guests
How to receive foreign guestsHow to receive foreign guests
How to receive foreign guests
 
Unit 5
Unit 5Unit 5
Unit 5
 
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
Màu be Nâu Thanh lịch Đơn giản Phông chữ Serif cho Doanh nghiệp Bản thuyết tr...
 
Mpu 1181 topic 1 greetings &introductions
Mpu 1181 topic 1 greetings &introductionsMpu 1181 topic 1 greetings &introductions
Mpu 1181 topic 1 greetings &introductions
 
TAKING SIMPLE PHONE MESSAGES.ppt
TAKING SIMPLE PHONE MESSAGES.pptTAKING SIMPLE PHONE MESSAGES.ppt
TAKING SIMPLE PHONE MESSAGES.ppt
 
English zone 1 unit 1
English zone 1 unit 1English zone 1 unit 1
English zone 1 unit 1
 
Workshop - Personal and Phone Serive
Workshop - Personal and Phone SeriveWorkshop - Personal and Phone Serive
Workshop - Personal and Phone Serive
 
03-MEETING,PARTING.pdf
03-MEETING,PARTING.pdf03-MEETING,PARTING.pdf
03-MEETING,PARTING.pdf
 
Greeting and leave taking by sim sim khu
Greeting and leave taking by sim sim khuGreeting and leave taking by sim sim khu
Greeting and leave taking by sim sim khu
 
Desaign materi by group iii
Desaign materi by group iiiDesaign materi by group iii
Desaign materi by group iii
 
Teaching material unit 3 - listening skill asking and giving information on t...
Teaching material unit 3 - listening skill asking and giving information on t...Teaching material unit 3 - listening skill asking and giving information on t...
Teaching material unit 3 - listening skill asking and giving information on t...
 
Business English - Powerful Telephone Talk - Ash Vyas
Business English - Powerful Telephone Talk - Ash VyasBusiness English - Powerful Telephone Talk - Ash Vyas
Business English - Powerful Telephone Talk - Ash Vyas
 
Greetings Spoken English
Greetings Spoken EnglishGreetings Spoken English
Greetings Spoken English
 
ENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
ENGLISH IS FUN - UNIT 1 Basic Greeting and speakingENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
ENGLISH IS FUN - UNIT 1 Basic Greeting and speaking
 
pptgreetingandleave-taking-160401093803.pdf
pptgreetingandleave-taking-160401093803.pdfpptgreetingandleave-taking-160401093803.pdf
pptgreetingandleave-taking-160401093803.pdf
 
Greeting and Leave taking
 Greeting and Leave taking Greeting and Leave taking
Greeting and Leave taking
 
Unit 1 (belajar LIA-Liasion Officer).ppt
Unit 1 (belajar LIA-Liasion Officer).pptUnit 1 (belajar LIA-Liasion Officer).ppt
Unit 1 (belajar LIA-Liasion Officer).ppt
 
Conversation
ConversationConversation
Conversation
 
Modals
ModalsModals
Modals
 
Vocabulary
VocabularyVocabulary
Vocabulary
 

More from nesschools

Nes 第6回 group lesson
Nes 第6回 group lessonNes 第6回 group lesson
Nes 第6回 group lesson
nesschools
 
Grammar 5
Grammar 5Grammar 5
Grammar 5
nesschools
 
Grammar4
Grammar4Grammar4
Grammar4
nesschools
 
If grammar presentation 3
If grammar presentation 3If grammar presentation 3
If grammar presentation 3
nesschools
 
Presentation for grammar 2
Presentation for grammar 2Presentation for grammar 2
Presentation for grammar 2
nesschools
 
ネス外国語会話 スライド1
ネス外国語会話 スライド1ネス外国語会話 スライド1
ネス外国語会話 スライド1
nesschools
 
Presentation for grammar1
Presentation for grammar1Presentation for grammar1
Presentation for grammar1
nesschools
 

More from nesschools (7)

Nes 第6回 group lesson
Nes 第6回 group lessonNes 第6回 group lesson
Nes 第6回 group lesson
 
Grammar 5
Grammar 5Grammar 5
Grammar 5
 
Grammar4
Grammar4Grammar4
Grammar4
 
If grammar presentation 3
If grammar presentation 3If grammar presentation 3
If grammar presentation 3
 
Presentation for grammar 2
Presentation for grammar 2Presentation for grammar 2
Presentation for grammar 2
 
ネス外国語会話 スライド1
ネス外国語会話 スライド1ネス外国語会話 スライド1
ネス外国語会話 スライド1
 
Presentation for grammar1
Presentation for grammar1Presentation for grammar1
Presentation for grammar1
 

Recently uploaded

Hindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdfHindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdf
Dr. Mulla Adam Ali
 
PIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf IslamabadPIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf Islamabad
AyyanKhan40
 
Smart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICTSmart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICT
simonomuemu
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
RAHUL
 
Advanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docxAdvanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docx
adhitya5119
 
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
National Information Standards Organization (NISO)
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
Israel Genealogy Research Association
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
Katrina Pritchard
 
Digital Artifact 1 - 10VCD Environments Unit
Digital Artifact 1 - 10VCD Environments UnitDigital Artifact 1 - 10VCD Environments Unit
Digital Artifact 1 - 10VCD Environments Unit
chanes7
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
 
Film vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movieFilm vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movie
Nicholas Montgomery
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
Dr. Shivangi Singh Parihar
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
Colégio Santa Teresinha
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
ak6969907
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
Priyankaranawat4
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
Celine George
 
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
PECB
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
Nicholas Montgomery
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Scholarhat
 

Recently uploaded (20)

Hindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdfHindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdf
 
PIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf IslamabadPIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf Islamabad
 
Smart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICTSmart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICT
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
 
Advanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docxAdvanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docx
 
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
 
Digital Artifact 1 - 10VCD Environments Unit
Digital Artifact 1 - 10VCD Environments UnitDigital Artifact 1 - 10VCD Environments Unit
Digital Artifact 1 - 10VCD Environments Unit
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
 
Film vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movieFilm vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movie
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
 
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
 

Nes 第7回 group lesson

  • 1. NES 第 7 回 Group Lesson Giving and Receiving Telephone Calls
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.