The document discusses the concept of negotiation. It defines negotiation as a process of bargaining that precedes an agreement and generally results in a contract between parties. It notes that negotiation occurs in business, non-profits, government, and personal life situations like marriage and parenting. The document outlines steps for effective negotiation, including preparing, assessing strengths and weaknesses, setting objectives, adopting a style, using tactics, and closing the negotiation. It also discusses common mistakes in negotiation and strategies for positive negotiation.