Learn the value of tracking your mail, and how to keep pace with the ever changing world of USPS operations, from a mail tracking service provider and one of their tracking customers. See how you can watch as your mail travels through the postal facilities, and hear real life case studies about how tracking mail saved both a campaign and a customer! This presentation was developed by Kerry Hannify,Director of Quality and Operational Initiatives at Data-Mail, Inc, and was given at NEDMA's 2014 DM Innovations Symposium.