The document contains a 20 question sample knowledge test for quality circle certification. The questions cover topics in quality control, statistical process control, lean manufacturing principles, quality tools and awards. Key figures in quality such as Deming, Juran and Ishikawa are also referenced. The test is meant to evaluate understanding of quality circle methodology and related quality management topics.

1. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 07
1) In Quality Circle, Milestone Chart is to be shown in which step?
a. Step 1
b. Step 2
c. Step 3
d. At the beginning of Case Study
2) Who is known as “Father of Statistical Quality Control”?
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. Kaoru Ishikawa
3) In 1950, who invited Dr. Deming to Japan?
a. Ichiro Ishikawa
b. JUSE
c. Gen Mac Arthur
d. Dr. W. E. Shewhart
4) The DEMING PRIZE was established in year
a. 1948
b. 1950
c. 1952
d. 1962
5) The Quality Trilogy – Quality Planning, Quality Control & Quality Improvement was given by
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. A. V. Feigenbaum
6) The member who talks and talks in Quality Circle meeting is jocularly called as a
a. Bull Dog
b. Horse
c. Frog
d. Fox
7) “Dispersion Analysis”, “Cause Enumeration” and “Production Process Classification” are types of
a. Flow Diagram
b. Pareto Chart
c. Histogram
d. Case and Effect Diagram
8) According to Dr. K Ishikawa, in a company, how much % of problems can be solved using 7 QC Tools
a. 20%
b. 80%
c. 90%
d. 95%
9) Which Graph is used show three values monthly, cumulative and comparison with the last twelve months
a. Float Graph
b. Pyramid Graph
c. Zee Graph
d. Compound Graph
10) Which graph is more useful for stratification?
a. Strata Graph
b. Radar Graph
c. Zee Graph
d. Bar Graph

2. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
11) Which type of Histogram indicates that values are rounded off or a measurement error
a. Comb Type
b. Double Peaked Type
c. Plateau Type
d. Truncated Type
12) Total how many types of Attribute Control Charts are there?
a. 2
b. 3
c. 4
d. 7
13) Which is not a New 7 QC Tools?
a. Affinity Diagram
b. Relationship Diagram
c. PDPC
d. DOE
14) Which is not true for 14 Principles of Toyota Way
a. Use push system to avoid over production
b. Level out the workload
c. Use visual control so no problems are hidden
d. Go and see yourself to thoroughly understand the situation
15) What is minimum number of team size in Lean Quality Circle?
a. 2
b. 3
c. 4
d. Not defined
16) Which one is not true for Lean Quality Circle
a. No regular fixed meeting
b. Meeting is need based
c. Meeting can be many times in a day
d. None of above
17) Which award given by the Bureau of Indian Standards to Indian organisations that show excellence in their
performance?
a. Indira Gandhi National Quality Award
b. Rajiv Gandhi National Quality Award
c. Indian Quality Excellence Ward
d. None of above
18) Which tool is used to design Robust Products / Processes?
a. Design of Experiment - DOE
b. PDPC – Process Design Program Chart
c. FMEA – Failure Mode & Effect Analysis
d. Taguchi Method
19) Which tool is used for understanding customer requirement in detail and quality planning
a. QFD - Quality Function Deployment
b. Cause & Effect Diagram
c. Relationship Diagram
d. Matrix Diagram
20) Which is not an Optimisation and advanced Statistical Tool
a. DOE
b. Correlation and Regression Analysis
c. Taguchi Method
d. PDPC
Compiled by : Dinesh Sharma, e-mail dinesh@ekpahlakadam.com, Mobile +91 9589004005
Date : 16th
Oct, 2018
Duration : 20 minutes

3. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 07
Answer Sheet
Participant Name: Circle Name:
Q. No. Answer Description Marks
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
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18
19
20
Total Marks