The document contains a 20 question sample knowledge test for quality circle certification. The questions cover topics in quality control, statistical process control, lean manufacturing principles, quality tools and awards. Key figures in quality such as Deming, Juran and Ishikawa are also referenced. The test is meant to evaluate understanding of quality circle methodology and related quality management topics.
The seven quality tools for problems solving. A practical guide on implementation and usage within the industrial process.
The presentation content:
1. Brainstorming
2. Case Study: Brainstorming the Causes of a Defective Capacitor
3. Fault-Tree Analysis + Example
4. Cause and Effect Diagram (5Whys)
5. Pareto Analysis & Pareto Diagram
6. Case Study.1: Tackling Defects in the Polyurethane Foam Cushions
7. Case Study.2: Tackling the Reasons of Low Productivity and Eliminate the Root Causes
8. Process Flow Chart & Process Mapping
9. Case Study.1: Improving the Process of Manufacturing a Die-Cut Envelopes
10. Case Study.2: Improving the Planned Maintenance Process
11. Implementation of 5S and Other Improvement Methodologies
12. Continuous Improvement Cycle
13. Cost of Quality
14. Toyota Recalls
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-global-8d-problem-solving-process/
“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions .” – Albert Einstein
The 8D (Eight Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology that is mainly used to identify, correct and eliminate recurring problems.
The 8D Problem Solving Process focuses on the origin of the problem by determining root causes and establishes corrective and preventive actions.
The U.S. government first standardized the 8D Problem Solving Process during the Second World War, referring to it as Military Standard 1520. It was later popularized by the Ford Motor Company in the ‘60s and ‘70s.
Today, the 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) Process. The 8D Problem Solving Process can be an integral part of an Operational and Process Excellence initiative.
The benefits of a systematic Problem Solving Process are obvious.
• Create a shared understanding about how to systematically solve problems.
• Strengthen cross-functional teamwork, problem solving and collaboration capabilities.
• Reduce defects, lead times and costs through effective problem solving.
• Identify the underlying root cause(s) by applying effective problem solving tools.
• Develop effective process controls to prevent recurrence of known problems.
• Establish a systematic documentation of the Problem Solving Process.
The 8D Problem Solving Process follows a systematic methodology using eight step or disciplines.
Basic 8D Problem Solving Tools & Methods - Part 2Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 2nd of a 3 part presentation.
Go through the seven quality tools training quiz and compare, how much you have learnt from this online training of 7QC tools? The quiz has 15 multiple choice questions based on seven quality tools. Choose one answer out of the given choices for every question write these choices on a paper. After completing the quiz compare yourself with answer key in the end of quiz. Find yourself where you are in learning of 7 QC Tools. If you find your performance is not up to the mark then go again for the training of seven QC tools. You may do it as many times as you want. Improve your performance every time you go through the training.
8D Training, Eight Disciplines Training : Tonex TrainingBryan Len
8D Training, Eight Disciplines Training
8D Training covers the eight disciplines (8D) model used in advanced problem solving. 8D training covers the approach typically employed by quality engineers to identify, correct, and eliminate recurring problems as part of product and process improvement:
8D approach establishes a permanent corrective action based on statistical analysis of the problem
8D focuses on the origin of the problem by determining its root causes
It is comprised by eight stages, or disciplines
8D is a structured corrective action process; 8D stands for the Eight Disciplines of Problem Solving
Root Cause Analysis(RCA) is an integral part of the 8D process
8D Training Objectives:
Upon completion of the 8D Training Course, the attendees are able to:
Define what 8D is
Demonstrate and apply 8D Problem Solving Process
Illustrate 8D Problem Solving Process by a diagram
Understand Root Cause Analysis and 5 Why’s applied to 8D
Apply 8D Eight Disciplines to problem solving
Become familiar with the 8D steps
Become more proficient at Root Cause Analysis using 5 Why’s
Learn about 8D checklist and best practices
Learn about How 8D aligns with SAE AS13000: Problem Solving Requirements for Suppliers
8D Training Course Outlines:
Learn and work with the 8 disciplines in 8D Training. Upon completion of the 8D Training Course, the attendees will learn about:
Introduction to 8D
D0: prepare and Plan
D1: Use a team
D2: Define and describe the problem
D3: Develop interim containment plan
D4: Determine, identify, and verify root causes
D5: Choose and verify permanent corrections
D6: Implement and validate corrective actions
D7: Take preventive measures
D8: Congratulate your team
Hands-on Activities
Request more information. Visit Tonex website link below and learn more about 8d training eight disciplines training
https://www.tonex.com/training-courses/8d-training-eight-disciplines-training/
7 QC Tools are simple statistical tools used for problem solving. Nilesh Arora presented basics of 7 QC Tool training and details about Pareto Diagram.
The seven quality tools for problems solving. A practical guide on implementation and usage within the industrial process.
The presentation content:
1. Brainstorming
2. Case Study: Brainstorming the Causes of a Defective Capacitor
3. Fault-Tree Analysis + Example
4. Cause and Effect Diagram (5Whys)
5. Pareto Analysis & Pareto Diagram
6. Case Study.1: Tackling Defects in the Polyurethane Foam Cushions
7. Case Study.2: Tackling the Reasons of Low Productivity and Eliminate the Root Causes
8. Process Flow Chart & Process Mapping
9. Case Study.1: Improving the Process of Manufacturing a Die-Cut Envelopes
10. Case Study.2: Improving the Planned Maintenance Process
11. Implementation of 5S and Other Improvement Methodologies
12. Continuous Improvement Cycle
13. Cost of Quality
14. Toyota Recalls
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-global-8d-problem-solving-process/
“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions .” – Albert Einstein
The 8D (Eight Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology that is mainly used to identify, correct and eliminate recurring problems.
The 8D Problem Solving Process focuses on the origin of the problem by determining root causes and establishes corrective and preventive actions.
The U.S. government first standardized the 8D Problem Solving Process during the Second World War, referring to it as Military Standard 1520. It was later popularized by the Ford Motor Company in the ‘60s and ‘70s.
Today, the 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) Process. The 8D Problem Solving Process can be an integral part of an Operational and Process Excellence initiative.
The benefits of a systematic Problem Solving Process are obvious.
• Create a shared understanding about how to systematically solve problems.
• Strengthen cross-functional teamwork, problem solving and collaboration capabilities.
• Reduce defects, lead times and costs through effective problem solving.
• Identify the underlying root cause(s) by applying effective problem solving tools.
• Develop effective process controls to prevent recurrence of known problems.
• Establish a systematic documentation of the Problem Solving Process.
The 8D Problem Solving Process follows a systematic methodology using eight step or disciplines.
Basic 8D Problem Solving Tools & Methods - Part 2Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 2nd of a 3 part presentation.
Go through the seven quality tools training quiz and compare, how much you have learnt from this online training of 7QC tools? The quiz has 15 multiple choice questions based on seven quality tools. Choose one answer out of the given choices for every question write these choices on a paper. After completing the quiz compare yourself with answer key in the end of quiz. Find yourself where you are in learning of 7 QC Tools. If you find your performance is not up to the mark then go again for the training of seven QC tools. You may do it as many times as you want. Improve your performance every time you go through the training.
8D Training, Eight Disciplines Training : Tonex TrainingBryan Len
8D Training, Eight Disciplines Training
8D Training covers the eight disciplines (8D) model used in advanced problem solving. 8D training covers the approach typically employed by quality engineers to identify, correct, and eliminate recurring problems as part of product and process improvement:
8D approach establishes a permanent corrective action based on statistical analysis of the problem
8D focuses on the origin of the problem by determining its root causes
It is comprised by eight stages, or disciplines
8D is a structured corrective action process; 8D stands for the Eight Disciplines of Problem Solving
Root Cause Analysis(RCA) is an integral part of the 8D process
8D Training Objectives:
Upon completion of the 8D Training Course, the attendees are able to:
Define what 8D is
Demonstrate and apply 8D Problem Solving Process
Illustrate 8D Problem Solving Process by a diagram
Understand Root Cause Analysis and 5 Why’s applied to 8D
Apply 8D Eight Disciplines to problem solving
Become familiar with the 8D steps
Become more proficient at Root Cause Analysis using 5 Why’s
Learn about 8D checklist and best practices
Learn about How 8D aligns with SAE AS13000: Problem Solving Requirements for Suppliers
8D Training Course Outlines:
Learn and work with the 8 disciplines in 8D Training. Upon completion of the 8D Training Course, the attendees will learn about:
Introduction to 8D
D0: prepare and Plan
D1: Use a team
D2: Define and describe the problem
D3: Develop interim containment plan
D4: Determine, identify, and verify root causes
D5: Choose and verify permanent corrections
D6: Implement and validate corrective actions
D7: Take preventive measures
D8: Congratulate your team
Hands-on Activities
Request more information. Visit Tonex website link below and learn more about 8d training eight disciplines training
https://www.tonex.com/training-courses/8d-training-eight-disciplines-training/
7 QC Tools are simple statistical tools used for problem solving. Nilesh Arora presented basics of 7 QC Tool training and details about Pareto Diagram.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
NCQC Knowledge Test 07
1. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 07
1) In Quality Circle, Milestone Chart is to be shown in which step?
a. Step 1
b. Step 2
c. Step 3
d. At the beginning of Case Study
2) Who is known as “Father of Statistical Quality Control”?
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. Kaoru Ishikawa
3) In 1950, who invited Dr. Deming to Japan?
a. Ichiro Ishikawa
b. JUSE
c. Gen Mac Arthur
d. Dr. W. E. Shewhart
4) The DEMING PRIZE was established in year
a. 1948
b. 1950
c. 1952
d. 1962
5) The Quality Trilogy – Quality Planning, Quality Control & Quality Improvement was given by
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. A. V. Feigenbaum
6) The member who talks and talks in Quality Circle meeting is jocularly called as a
a. Bull Dog
b. Horse
c. Frog
d. Fox
7) “Dispersion Analysis”, “Cause Enumeration” and “Production Process Classification” are types of
a. Flow Diagram
b. Pareto Chart
c. Histogram
d. Case and Effect Diagram
8) According to Dr. K Ishikawa, in a company, how much % of problems can be solved using 7 QC Tools
a. 20%
b. 80%
c. 90%
d. 95%
9) Which Graph is used show three values monthly, cumulative and comparison with the last twelve months
a. Float Graph
b. Pyramid Graph
c. Zee Graph
d. Compound Graph
10) Which graph is more useful for stratification?
a. Strata Graph
b. Radar Graph
c. Zee Graph
d. Bar Graph
2. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
11) Which type of Histogram indicates that values are rounded off or a measurement error
a. Comb Type
b. Double Peaked Type
c. Plateau Type
d. Truncated Type
12) Total how many types of Attribute Control Charts are there?
a. 2
b. 3
c. 4
d. 7
13) Which is not a New 7 QC Tools?
a. Affinity Diagram
b. Relationship Diagram
c. PDPC
d. DOE
14) Which is not true for 14 Principles of Toyota Way
a. Use push system to avoid over production
b. Level out the workload
c. Use visual control so no problems are hidden
d. Go and see yourself to thoroughly understand the situation
15) What is minimum number of team size in Lean Quality Circle?
a. 2
b. 3
c. 4
d. Not defined
16) Which one is not true for Lean Quality Circle
a. No regular fixed meeting
b. Meeting is need based
c. Meeting can be many times in a day
d. None of above
17) Which award given by the Bureau of Indian Standards to Indian organisations that show excellence in their
performance?
a. Indira Gandhi National Quality Award
b. Rajiv Gandhi National Quality Award
c. Indian Quality Excellence Ward
d. None of above
18) Which tool is used to design Robust Products / Processes?
a. Design of Experiment - DOE
b. PDPC – Process Design Program Chart
c. FMEA – Failure Mode & Effect Analysis
d. Taguchi Method
19) Which tool is used for understanding customer requirement in detail and quality planning
a. QFD - Quality Function Deployment
b. Cause & Effect Diagram
c. Relationship Diagram
d. Matrix Diagram
20) Which is not an Optimisation and advanced Statistical Tool
a. DOE
b. Correlation and Regression Analysis
c. Taguchi Method
d. PDPC
Compiled by : Dinesh Sharma, e-mail dinesh@ekpahlakadam.com, Mobile +91 9589004005
Date : 16th
Oct, 2018
Duration : 20 minutes
3. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 07
Answer Sheet
Participant Name: Circle Name:
Q. No. Answer Description Marks
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Total Marks
