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National Diploma for Industrial Technician
Civil Engineering
Module : Manage workplace communications
Module No : EMP02
Module Value : 0.5
30 Hours (01 Hours per Week)
Rational : This module will provide awareness in Information Technology fields which are
connected to Production Technology.
Assessment Method :
Aim of the module to enable the students to:-
 Apply communication skills to maintain effective workplace performance
 Adjust to diverse situations at workplace, through effective manipulation of communication skills
Learning Outcomes:
The student will be able to
 Identify the essential components of an efficient communication system
 Identify and overcome barriers to effective communication
 Use all channels of communication equally well
 Use common computer applications to collect, analyze and maintain essential data and information required to
perform and enhance day to day activities of the organization
 Contributes to the overall growth and productivity development of the organization
Content
 Basic communication models - (Reference to 2 typical models)
 Principles of effective, interactive communication
 Barriers to effective communication and distortions in the communication process
 Personal values and communication
 Policies of the organization relevant to information and communication function
 Protocol and Procedures of the organization
 Importance of ICT tools in promoting the efficiency and effectiveness of the organization
 Common computer applications
 Importance of networking in day to day activities of the organization
(Content copied from Construction Diploma curriculum)
Manage workplace communications Unit No: EMP02
C

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NCIT civil Syllabus 2013-2014

  • 1. National Diploma for Industrial Technician Civil Engineering Module : Manage workplace communications Module No : EMP02 Module Value : 0.5 30 Hours (01 Hours per Week) Rational : This module will provide awareness in Information Technology fields which are connected to Production Technology. Assessment Method : Aim of the module to enable the students to:-  Apply communication skills to maintain effective workplace performance  Adjust to diverse situations at workplace, through effective manipulation of communication skills Learning Outcomes: The student will be able to  Identify the essential components of an efficient communication system  Identify and overcome barriers to effective communication  Use all channels of communication equally well  Use common computer applications to collect, analyze and maintain essential data and information required to perform and enhance day to day activities of the organization  Contributes to the overall growth and productivity development of the organization Content  Basic communication models - (Reference to 2 typical models)  Principles of effective, interactive communication  Barriers to effective communication and distortions in the communication process  Personal values and communication  Policies of the organization relevant to information and communication function  Protocol and Procedures of the organization  Importance of ICT tools in promoting the efficiency and effectiveness of the organization  Common computer applications  Importance of networking in day to day activities of the organization (Content copied from Construction Diploma curriculum) Manage workplace communications Unit No: EMP02 C