1. Nadir Bader
2674, Southdown Court Cell: (613)220 -1608
Ottawa K1T1X6 Bader.Nad@gmail.com
Ontario Canada
Languages: French, English, Arabic
Core Competencies
Network, VoIP Support Documentation/Ticket System (JIRA, C2, Pulse)
Technical Diagram Troubleshooting LAN, WAN, VoIP
Project Management Wireless networking security
Network Protocols Security Clearance
Network Security Software and System tester
Technical Portfolio
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Systems Windows 2000/2003,ME,XP,2000,7,8,Active-directory 2003-
2008,Exchange2007/2010,Nortel( BCM50/CallPilot),Cisco: (Unified
CallManager,Unity,UCCX, V8.5)WCS,WLC,Checkpoint R65/70,WSUS,Ubunto OS
Software MS Office,VMware,(ESXi 3),Workstation 9,Wirechark ,Teamviewer,kypass,Descktop
Manager,MS Lync,RDP,Terminal service,WDS,Avast,Acronis,Easus Partition
Manager,PowerISO,GNS3,Cisco Jabber,
Tools Platform IQS Exfo OTDR, Cleavage, Fusion epicure, Optical link test.
Networking TCP/IP,OSIModel,VoIP,WLAN,Ethernet,IEEE802.11x,Wirless
Network,VLan,Trunking,ACL,QOS,RIP,BGP.OSPF,STP,VTP,VPN,SNMP,Network
Security(IPSEC,WPA,MAC,ACL,EACL,H323,SIP,CODECS(G711,G729)

2. Work Experience
Innovapost
Ottawa – Ontario
July 2014 – Now
Help Desk Analyst
- Provide IT technical support Level 1 for Canada post, Purolator and Innovapost Client
Drake International
Client - (Hawkesbury Hospital)
Hawkesbury, Ontario
July 2013 – Sept 2013
Network Administrator
- Administered Cisco VoIP Telephony System Version 8.2
(Unified Call Manager, Unity Connection, UCCX Server, UCCX Basic Scripting Management).
- Advanced Configuration of Cisco IP phone 79xx, 9971 series.
- Advanced Administered Nuance Speech Attendant System
- Advanced Administrator Wireless Network by Cisco 5500 Series Wireless Controller.
- Technical support level 1,2,3 for the client on multi site environment
- Firewall Administrator Checkpoint R.70
- Build and update Technical documentations (Visio, Power Point,PDF,Ms word)
- Administered Domain users Active-Directory, GPO
- LAN Administrator composed by Cisco 2960s series access Switch.
- Managed Network Services DHCP, DNS, and SNMP.Novell Open Enterprise Server
- Control and Monitoring LAN by SNMP
- Liaising and meeting with external suppliers of IT Provider (Cisco, Bell Canada,).
CHU de Québec
Québec City
April 2011 - December 2012
System Administrator
- Administered Cisco VoIP Telephony System Version 8.0
(Unified Call Manager, Unity Connection, UCCX Server)
- Advanced Configuration VG224 VoIP-Router,SPA2102 VoIP-Router,79xx IP Phone
- Provided 1st, 2nd line and 3rd line support over telephone remotely and face to face to Clients and
internal staff members, Support a multi-site VoIP environnement.
- 24X7 Service providing and technical support.
- Troubleshooting telephony device problems, 79XX IP Phone series
- Support analog telephony (phone line transfer, line repair,BIX,RJ11 Connector)
- Repaired Ethernet Cat5 cable,RJ45 adapter and connector,
- Building, configuration, and troubleshooting Call-handler, Voice Mail Box
- Maintenance and management of the contact call center application Cisco UCCX
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3. - Supporting a multi-site VoIP environment ,and Infrastructure of at least 11000 users,
9 Telephony system servers, 80 VoIP Switches VG224, 8 RTR Cisco Gateways
- Build and update technical documentations and diagrams;(Visio,PowerPoint,PDF)
OS4 Techno Quebec
Client - University Laval
2013
Telecom Consultant (Laval University)
- Upgraded Wireless Network 500 Cisco Access Point 1262n
Changing Access point from 11xx to 1262n Series
- Administered Wireless network Cisco WCS Console
- Advanced Configuration Access point Cisco 1262n
Control group, SSID (DATA, VOICE), QoS, antenna power, Channel transmit, Bandwith,
- Manage, and update DHCP service Bluecat DHCP server console (Bluecat Networks).
- Advanced configuration of Switch’s port Cisco 3660, 3750, 6500 Series
Vlan, Trunking, QOS, STP, Speed, dynamic and static routing, L3 Switching
Metafore
Client – ISQ (Quebec statistic institute)
April 2010 - January 2011
Network Administrator (Quebec statistic institute)
- Administered, maintained and installed LAN’s, WAN’s Router,
Cisco Switch Cisco 2650, 3560, 3650 Access Switch
4500, 6500 Core Switch, 8600 Nortel core switch
- Administered, DHCP, DNS, NMS services Novell Open Enterprise Server
Firewall (Checkpoint NGX R65) SmartDashbord console
- Administered MS Windows Update Server (WSUS).
- Network connectivity troubleshooting; WireShark, Ping, Tracert-Route, Telnet, network test
equipment (Fluke).
- Managed and troubleshooting WSUS service Virtual Laboratory (Virtual Machine Vsphere platform).
- Advanced configuration Cisco and Nortel Switch interface ports.
- Liaising and meeting with external suppliers of IT service Provider (Rogers, TELUS)
- Update Technology documentation and diagram (PowerPoint and Visio, Word,PDF)
- Add restriction policies on Web-filter (Squid by command interface line )
- Administered and troubleshooting Videoconferencing infrastructure; (Tandberg Technology).
- Installing and configuration of Polycom video conference software solution.
- Automatic config backups Cisco switch to ftp server
- Managed KVM Switches (Updating firmware and troubleshooting connection).
- Configured, Managed APC Switched Rack Power Distribution Units.
- Advanced security configuration of wireless router, and remote support
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4. Orizon Mobile Québec
2010/03 - 2010/04
Telecommunication Technicien
- Advanced checking and programming Radio station and Mobile (Motorola ,Kenwood)
- Assisting senior Technician on Radio installation (standard and satellite)
Educational Background
CVOICE 5.0: Cisco Voice over IP YSB Ottawa 2014
VMware Professional certified YSB Ottawa 2014
Datacenter Virtualization with Vsphere 5 Part I
CCSA NGX YSB Ottawa 2014
Check point Certified Security Administrator
IBDN 726IBDN Course BELDEN Company Quebec 2012/02
Copper Cabling, Cat5, Cat6, RJ45 Connector
CCNA Certificate Cisco Academy-Quebec 2010
Fundamentals’ Networking
AEC Telecommunications Technician Limoilou College- Quebec 2008-2010
Wired Network, Wireless Network,
Fiber Optic Network
Analog, Numeric Electricity
Telephony System, Analog, VoIP
2 Session Bcs Kinesiology University Laval-Quebec 2007-2008
Health Technician Diploma Health Institute-Constantine 1993-1996
Bachelor Secondary Study Scientific Iben Tamia College-Algeria 1989-1992
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5. Functional Knowledge
First Aid 2008
Relevant Community Service
Blood donator 2009 – now
Relevant Interest / Hobbies
Kettle bell workout, Swimming, Bicycle, Travel, Nature, new Technology,
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6. Functional Knowledge
First Aid 2008
Relevant Community Service
Blood donator 2009 – now
Relevant Interest / Hobbies
Kettle bell workout, Swimming, Bicycle, Travel, Nature, new Technology,
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