The document discusses the NBA's use of social media and provides examples of its strategies and activities. Some key takeaways are:
1. The NBA has been highly successful on social media, with over 38 million followers across platforms. It integrates social media deeply into its brand and content.
2. The NBA focuses on providing fans the content they want, when and where they want it. It amplifies organic content and strategically partners with brands to create new opportunities.
3. Innovation is a pillar of the NBA's approach, from interactive experiences to aggregating conversations. It experiments with new platforms while maintaining consistency in messaging.
Why You Need to be on Facebook - Digital Dealer MagazineRalph Paglia
Why You Need to be on Facebook - Digital Dealer Magazine and if you work in the auto industry, then you need to visit and join the Automotive Digital Marketing Professional Community at http://www.AutomotiveDigitalMarketing.com/
Why You Need to be on Facebook - Digital Dealer MagazineRalph Paglia
Why You Need to be on Facebook - Digital Dealer Magazine and if you work in the auto industry, then you need to visit and join the Automotive Digital Marketing Professional Community at http://www.AutomotiveDigitalMarketing.com/
signmesh snapshot - the best of NBA leaguesignmesh
Explore the best of NBA. NBA is one of the most successful sports leagues across the world. In this report, we take a closer look at what NBA is doing to maintain leader status and stay relevant with their audience.
CTAA - Defining 2016: Social Media & Digital Trends in Multifamily Erica Campbell Byrum
With the ever-changing climate of social media, it’s hard to know what’s “in” and what will help grow your business. Social media, digital marketing and new technology holds tremendous opportunities for companies looking to drive new business, retain customers, create engagement and increase revenue. So many changes have come through social media in the past few years, and no doubt that more are on their way in 2016. Interested in where it is all going? What should be in store for you for the next year? Join Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions as she shares insight into social media trends to help you develop a social program that is proactive versus reactive.
Frye Properties - 2016: Social Media & Digital Trends in MultifamilyErica Campbell Byrum
With the ever-changing climate of social media, it’s hard to know what’s “in” and what will help grow your business. Social media, digital marketing and new technology holds tremendous opportunities for companies looking to drive new business, retain customers, create engagement and increase revenue. So many changes have come through social media in the past few years, and no doubt that more are on their way in 2016. Interested in where it is all going? What should be in store for you for the next year? Join Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions as she shares insight into social media trends to help you develop a social program that is proactive versus reactive.
Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions presented this at the FRYE Properties Managers' Meeting event on 9/22/16.
Our 2016 Social Media Survival Guide provides the What, Why and How to succeed this year, with a look at the Three Core Pillars of Social Media – Data, Creative & Amplification.
Rebooting Media: The Digital Publishing Revolution for a Fully Social WebChris Kollas
Ben Elowitz brings together eight of the most thoughtful media industry influencers and offers their most cogent assessment of the future of media on the social web.
Game On! Winning at the Business of SportsMarketingByIBM
Winning teams don’t appear by happy accident.
Under the influence of the right coach and strategy, the team coalesces into one harmonious organization, putting aside individual goals to march in step and win. After all, winning is what sports is all about. By default, the sports enterprise and the team must be equally committed to the same outcome if they are to survive and evolve in today’s fierce and ever-changing business environment.
Building Across The Social Web - The Implications of Social Web Technologies ...Michael Lazerow
This is a first draft, preview copy of my presentation tomorrow at Web 2.0 titled "Building Across the Social Web: The Implications of Facebook Connect, Google OpenSocial and Other Social Web Technologies on Social Media Content Strategy."
ESL - How the World’s Largest Esports Company Thinks Globally and Acts Locall...Jessica Tams
Delivered at Casual Connect Asia 2017. Hal Bame, ESL’s newly appointed Managing Director for SEA, will give an overview of ESL globally and how the company plans to use its brands, unique products, partnerships and content to accelerate esports as a whole in SEA, one of the worlds fastest growing esports regions.
While there's an art and a science to success on social media, there's also a psychology about it all that brands should study closely. Which topics and themes are popular with almost everyone on Twitter, Facebook and Instagram? What can you say or show that will command the undivided attention of your fans, followers and friends? The brand that portrays itself as interesting, entertaining and fun proves it has a personality, not just a pulse, and finds common ground with its audience.
The audio startup Clubhouse is the rising star of the moment with a $1B valuation in less than a year. It's using some of the same tactics that already propelled Snapchat, TikTok and Houseparty to viral growth heaven.
Discover the methods behind this spectacular growth together with many more insights on product strategy, UX und design.
signmesh snapshot - the best of NBA leaguesignmesh
Explore the best of NBA. NBA is one of the most successful sports leagues across the world. In this report, we take a closer look at what NBA is doing to maintain leader status and stay relevant with their audience.
CTAA - Defining 2016: Social Media & Digital Trends in Multifamily Erica Campbell Byrum
With the ever-changing climate of social media, it’s hard to know what’s “in” and what will help grow your business. Social media, digital marketing and new technology holds tremendous opportunities for companies looking to drive new business, retain customers, create engagement and increase revenue. So many changes have come through social media in the past few years, and no doubt that more are on their way in 2016. Interested in where it is all going? What should be in store for you for the next year? Join Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions as she shares insight into social media trends to help you develop a social program that is proactive versus reactive.
Frye Properties - 2016: Social Media & Digital Trends in MultifamilyErica Campbell Byrum
With the ever-changing climate of social media, it’s hard to know what’s “in” and what will help grow your business. Social media, digital marketing and new technology holds tremendous opportunities for companies looking to drive new business, retain customers, create engagement and increase revenue. So many changes have come through social media in the past few years, and no doubt that more are on their way in 2016. Interested in where it is all going? What should be in store for you for the next year? Join Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions as she shares insight into social media trends to help you develop a social program that is proactive versus reactive.
Erica Campbell Byrum, Director of Social Media for For Rent Media Solutions presented this at the FRYE Properties Managers' Meeting event on 9/22/16.
Our 2016 Social Media Survival Guide provides the What, Why and How to succeed this year, with a look at the Three Core Pillars of Social Media – Data, Creative & Amplification.
Rebooting Media: The Digital Publishing Revolution for a Fully Social WebChris Kollas
Ben Elowitz brings together eight of the most thoughtful media industry influencers and offers their most cogent assessment of the future of media on the social web.
Game On! Winning at the Business of SportsMarketingByIBM
Winning teams don’t appear by happy accident.
Under the influence of the right coach and strategy, the team coalesces into one harmonious organization, putting aside individual goals to march in step and win. After all, winning is what sports is all about. By default, the sports enterprise and the team must be equally committed to the same outcome if they are to survive and evolve in today’s fierce and ever-changing business environment.
Building Across The Social Web - The Implications of Social Web Technologies ...Michael Lazerow
This is a first draft, preview copy of my presentation tomorrow at Web 2.0 titled "Building Across the Social Web: The Implications of Facebook Connect, Google OpenSocial and Other Social Web Technologies on Social Media Content Strategy."
ESL - How the World’s Largest Esports Company Thinks Globally and Acts Locall...Jessica Tams
Delivered at Casual Connect Asia 2017. Hal Bame, ESL’s newly appointed Managing Director for SEA, will give an overview of ESL globally and how the company plans to use its brands, unique products, partnerships and content to accelerate esports as a whole in SEA, one of the worlds fastest growing esports regions.
While there's an art and a science to success on social media, there's also a psychology about it all that brands should study closely. Which topics and themes are popular with almost everyone on Twitter, Facebook and Instagram? What can you say or show that will command the undivided attention of your fans, followers and friends? The brand that portrays itself as interesting, entertaining and fun proves it has a personality, not just a pulse, and finds common ground with its audience.
The audio startup Clubhouse is the rising star of the moment with a $1B valuation in less than a year. It's using some of the same tactics that already propelled Snapchat, TikTok and Houseparty to viral growth heaven.
Discover the methods behind this spectacular growth together with many more insights on product strategy, UX und design.
Summary of the digital work by the team at Wimbledon and IBM for the 2014 Wimbledon Championship. Delivered by Alexandra Willis at Digital Sport London in July 2014
Fiona Green: "Social Media Marketing Is Not CRM"CASTdigital
What is Social CRM, does it exist? Fiona looks at the problems with the buzz term and what she believes is the difference between CRM and social media marketing.
This is the presentation for our July 2010 Sport Marketing Webinar. This is part of a series of events that feature industry thought leaders in social engagement. You can see the rebroadcast at http://www.kickapps.com/engage/
Read some interesting facts and figures about sports, athletes and fans who have gone digital and learn 8 Lessons from the leaders in this game:
1. Build Communities
2. Create Dynamic Content
3. Spark Conversations
4. Co-Create/- Curate
5. Dare More
6. Connect The Dots
7. Think Global. Act Local
8. Always Measure
Présentation intitulée "Sport and Social Media - #Digisport #SMsports - State of Play, issues and challenges". "Colloque Management du Sport", le 14 juin à l'ISC/Paris.
Boris Helleu, Maitre de Conférences, Université de Caen Basse-Normandie
Episode 58 of the DSMSports Podcast w/ Mark J. Burns of Forbes on 2016 Sports...Neil Horowitz
Episode 58 of the DSMSports Podcast featured Mark J. Burns, who discussed his Forbes Sports Money blog article in which 130+ leaders in the sports business gave their thoughts on what to watch in 2016.
What follows are some snippets from the episode. Listen to the full podcast on iTunes and Stitcher, or at www,DSMSports.net.
This was a project my group put together for Colin Spooner at Pereira & O\'Dell. The project was to increase WPS attendance by 20% and gain brand awareness/new customers through viral marketing and social media.
"The Digital Paralympics, from London to Sochi"
The presentation will look at how London 2012 established Paralympic sport in the nations consciousness combining broadcast and digital and social media to maximum effect. The presentation will look at challenges, lessons learned and how Channel 4 subsequently delivered a successful Sochi Winter Paralympic Games.
Boletin de la I Copa Panamericana de Voleibol Femenino U17 Guatemala 2024Judith Chuquipul
holaesungusto.- Boletín final de la I Copa Panamericana de Voleibol Femenino U17 - Ciudad de Guatemala 2024 que se realizó del 27 de mayo al 01 de julio, en el Domo Polideportivo Zona 13.
Fuente: norceca.net
Gabriel Kalembo A Rising Star in the World of Football Coachinggabrielkalembous
Gabriel Kalembo is a player's coach who connects with his teams on a deep level. With a strong background in sports science and a passion for the game, Kalembo has developed a unique coaching philosophy that emphasizes player development and tactical flexibility. His ability to connect with players and create a positive team culture has led to success at every level he has coached.
Spain vs Italy Spain at Euro Cup 2024 Group, Fixtures, Players to Watch and M...Eticketing.co
Euro Cup 2024 fans worldwide can book Spain vs Italy Tickets from our online platform www.eticketing.co. Fans can book Euro Cup Germany Tickets on our website at discounted prices.
Turkey vs Georgia Tickets: Turkey's Road to Glory and Building Momentum for U...Eticketing.co
Euro Cup Germany fans worldwide can book Euro 2024 Tickets from our online platform www.eticketing.co.Fans can book Euro Cup 2024 Tickets on our website at discounted prices.
According to the report, the consumption of video content related to IPL 2024 has seen significant growth, nearly 3 times more than the previous season, reflecting an increasing interest of fans.
Narrated Business Proposal for the Philadelphia Eaglescamrynascott12
Slide 1:
Welcome, and thank you for joining me today. We will explore a strategic proposal to enhance parking and traffic management at Lincoln Financial Field, aiming to improve the overall fan experience and operational efficiency. This comprehensive plan addresses existing challenges and leverages innovative solutions to create a smoother and more enjoyable experience for our fans.
Slide 2:
Picture this: It’s a crisp fall afternoon, driving towards Lincoln Financial Field. The atmosphere is electric—tailgaters grilling, fans in Eagles jerseys creating a sea of green and white. The air buzzes with camaraderie and anticipation. You park, join the throng, and make your way to your seat. The stadium roars as the Eagles take the field, sending chills down your spine. Each play is a thrilling dance of strategy and skill. This is what being an Eagles fan is all about—the joy, the pride, and the shared experience.
Slide 3:
But now, the day is marred by frustration. The excitement wanes as you struggle to find a parking spot. The congestion is overwhelming, and tempers flare. The delays mean you miss the pre-game excitement, the tailgate camaraderie, and even the opening kick-off. After the game, the joy of victory or the shared solace of defeat is overshadowed by the stress of navigating out of the parking lot. The gridlock, honking horns, and endless waiting drain the energy and joy from what should have been an unforgettable experience.
Our proposal aims to eliminate these frustrations, ensuring that from arrival to departure, your experience is extraordinary. Efficient parking and smooth traffic flow are key to maintaining the high spirits and excitement that make game days special.
Slide 4:
The Philadelphia Eagles are not just a premier NFL team; they are an integral part of the community, hosting games, concerts, and various events at Lincoln Financial Field. Our state-of-the-art stadium is designed to provide a world-class experience for every attendee. Whether it's the thrill of game day, the excitement of a live concert, or the camaraderie of community events, we pride ourselves on delivering a fan-first experience and maintaining operational excellence across all our activities. Our commitment to our fans and community is unwavering, and we continuously strive to enhance every aspect of their experience, ensuring they leave with unforgettable memories.
Slide 5:
Recent trends show an increasing demand for efficient event logistics. Our customer feedback has consistently highlighted frustrations with parking and traffic. Surveys indicate that a significant number of fans are dissatisfied with the current parking situation. Comparisons with other venues like Citizens Bank Park and Wells Fargo Center reveal that we lag in terms of parking efficiency and convenience. These insights underscore the urgent need for innovation to meet and exceed fan expectations.
Slide 6:
As we delve into the intricacies of our operations, one glaring issue emer
The Split_ Hardik Pandya and Natasa Stankovic Part Ways News by Betkaro247 (3...bet k247
Betting ID
we like to introduce to our Cricket Betting ID platform, which help people to earn lot of money just by doing little-little predictions on games and events.
Indian cricketer Hardik Pandya and Serbian actress Natasha Stankovic have decided to part ways, ending a relationship that captivated fans and followers worldwide. The news of their split has been making headlines, stirring a mixture of shock, sadness, and speculation among their supporters.
Serbia vs England Tickets: Serbia's Return to Euro Cup 2024, A Look at Key Pl...Eticketing.co
Eticketing.co offers UEFA Euro 2024 Tickets to admirers who can get Serbia vs England Tickets through our trusted online ticketing marketplace. Eticketing.co is the most reliable source for booking Euro Cup Final Tickets. Sign up for the latest Euro Cup Germany Ticket alert.
Understanding Golf Simulator Equipment A Beginner's Guide.pdfMy Garage Golf
Dive into golf simulation with our beginner's guide, perfect for anyone new to the concept. Understand the critical components like sturdy frames, high-quality impact screens, and side netting that ensure your safety and enrich your practice sessions. Learn the benefits of proper projector mounts and compatibility with your existing setup. This guide helps you make informed choices, transforming your home into a realistic and effective golfing practice environment.
For More Information-: https://mygaragegolf.com/shop
Ukraine Euro Cup 2024 Squad Sergiy Rebrov's Selections and Prospects.docxEuro Cup 2024 Tickets
After securing their spot through the playoff route, Ukraine is gearing up for their fourth consecutive European Championship. Ukraine first qualified as hosts in 2012, but in 2016
Croatia vs Italy Can Luka Modrić Lead Croatia to Euro Cup Germany Glory in Hi...Eticketing.co
Euro 2024 fans worldwide can book Croatia vs Italy Tickets from our online platform www.eticketing.co. Fans can book Euro Cup Germany Tickets on our website at discounted prices.
Belgium vs Romania Injuries and Patience in Belgium’s Euro Cup Germany Squad....Eticketing.co
Belgium coach Domenico Tedesco will wait for several key players to recover from injury. Even if it means they miss the opening Euro Cup Germany stages of the European Championship in Germany this month. Veteran defender Jan Vertonghen, midfielder Youri Tielemans and defender Arthur. Theate are being given time to play in the tournament because they are considered vital to Belgium’s cause, Tedesco said on Tuesday.
We offer Euro Cup Tickets to admirers who can get Belgium vs Romania Tickets through our trusted online ticketing marketplace. Eticketing.co is the most reliable source for booking Euro Cup Final Tickets. Sign up for the latest Euro Cup Germany Ticket alert.
UEFA Euro 2024 Tickets | Euro 2024 Tickets | Euro Cup Germany Tickets | Belgium vs Romania Tickets
"Of course, you prefer to take players who are fully fit, but that's okay. We want to wait and be patient for some players even if they cannot play in those first matches," he told a press conference. The 37-year-old Vertonghen, Belgium’s Euro Cup 2024 most-capped international with 154 appearances, is struggling to shake off a groin injury.
"He will be there normally. This also applies to Youri Tielemans and Arthur Theate. The latter's position is very sensitive. We don't have many choices at left back. "It will only change if it turns out that they will only be available when, say, the final of the Euro 2024 Championship comes around. That's too long to wait. "However, I am confident that the injured boys are on track for the Euros.
Belgium vs Romania: Radu Dragusin Prepares for Crucial Role in Euro Cup Germany
Some of them have taken not one but two steps forward in their rehabilitation," he said. None of the injured players will feature in this week’s warm-up friendlies against Montenegro and Luxembourg. Romania centre-back Radu Dragusin found chances limited at Tottenham Hotspur in the second half of the 2023-24 season.
But is crucial to his country's cause at UEFA Euro 2024 where his aerial ability, physicality and hard graft make him a standout player. The 22-year-old moved to North London from Italian side Genoa in January but was kept on the sidelines by the form of another new arrival for the season, Mickey van de Ven, something Romania coach Edward Iordanescu admitted was a concern.
It will mean limited game-time going into the finals, but Dragusin, who cites Netherlands defender Virgil van Dijk as a role model, started every Euro Cup Germany qualifier as Romania went through the campaign unbeaten in their 10 games. He will be among their most important players in their first game in Germany against Ukraine in Munich on June 17, taking the right centre-back role in what is likely to be a back four.
UEFA Euro 2024 Tickets | Euro 2024 Tickets | Euro Cup Germany Tickets | Belgium vs Romania Tickets
Euro fans worldwide can book Euro Cup Germany Tickets from our online platform, www.eticketing.co. Fans can book Euro Cup 2024 Tickets on our website at discounted prices.
Serbia vs England Tickets: Serbia Prepares for Historic UEFA Euro 2024 Debut ...Eticketing.co
Eticketing.co offers UEFA Euro 2024 Tickets to admirers who can get Serbia vs England Tickets through our trusted online ticketing marketplace. Eticketing.co is the most reliable source for booking Euro Cup Final Tickets. Sign up for the latest Euro Cup Germany Ticket alert.
4. About @AdamVincenzini Worked in both Australia and the UK Started out in ‘traditional’ PR More recently, social media marketing has been the focus Currently advising Vodafone UK, Coca-Cola (Europe) and Marston’s on social / digital strategy More at: ParatusCommunications.com
5. Recent work... Jenson Button and Lewis Hamilton for Vodafone 2 min 40 sec video of the drivers rebuilding an F1 car without their team Nearly 600,000 views in 3 weeks All seeding was editorially driven Existing community relationships integral More at http://bit.ly/LJVvideo
12. Where social media happens... Can brands become overnight social media success stories? Sure (kind of). Does it help to be historically engaging? Definitely. Q1
16. Numbers 1 YouTube (420 million views since its debut in 2007) – one of the most popular of all-time More than 17 million fans on Facebook (league, teams, players and partners) Number one sports league in the world on Twitter (2 million followers) More YouTube subscribers than any other sport / brand in the world Overall, the official NBA pages, all 30 NBA team pages, and NBA player pages have accumulated more than 38 million followers and fans across both Facebook and Twitter. 3 Q2
18. Most recent NBA finals On a normal day, Twitter users generate 65 million tweets, or two billion in a single month. That translates to an average of 750 tweets per second. Group stages of the World Cup – 2700 Tweets per second. Twitter recorded 3,085 tweets per second during NBA Finals Game 7 - more than 185,000 tweets every minute. Q2
20. The answer... *C Both. (But the foundations need to be in place to amplify the opportunity) Q3
21. Social media lifecycle ? Inactive Reinforce and maintain Semi-active Active and growing *Exit Strategy Q3
22. The NBA’s digital mantra “NBA Digital’s mantra is to provide fans with the content they want, when and where they want it, so we always start by asking: how will this enhance the fan’s experience, what are their needs? Where do they want content? Once we answer these questions we can determine our plan. There are a lot of opportunities that may seem cool, but if there is no use for it or it does not solve a need it won’t go anywhere.” Bryan Perez, SVP and GM for NBA Digital Q3
23. The NBA way YouTube Amplify ‘Be’ present NBA.com (The Hub) Twitter Facebook Deliver Connect Other platforms Q3
28. Live Facebook content Facebook, TNT and the NBA teamed up to live stream the NBA All-Star Game online and pull in fan conversations in the same page via Facebook Connect. Fans could watch the activities last night live on TNT’s website and choose from any of the four different camera angles available. While they were watching online, all the conversations from Facebook from the other people who were watching were pulled in to the page on the right side. Fans could see the conversations as a whole, or just what their friends were saying. Fans could also vote on which players they wanted to see via the Player Cams. Integration Additional reporting from Mashable
29. Partner integration – State Farm Charity Challenge 4 players / causes Video ‘pitches’ Public vote Player / cause with most votes ‘won’ largest % of the funds available Winner - Pau Gasol (38%) Integration Via The NBA
31. Twitter – not an RSS feed @THE_REAL_SHAQ: 63% of Tweets are ‘replies’ Adidas created a section for fans to follow Dwight Howard during the All-Star Game. Here they could find YouTube videos, his posts on Twitter and pictures from Flickr, which were updated in real-time via RSS feeds. Adidas did a good job promoting this section–they branded their YouTube channel with Dwight Howard imagery and encouraged people to follow Dwight live on their website. (Superman and Superman) http://www.sysomos.com/insidetwitter/nba Interaction
32. Innovative aggregation... Tweets about the eight NBA playoff teams are shown in real-time, in what amounts to a huge bar chart. You can read the tweets as they're posted, but the more tweets a team is getting, the larger its tile appears. There's even a bracket, throwing all the teams currently playing against each other in a battle for Twitter supremacy. Via FastCompany Innovation
33. Mike Mosaic For the NBA All-Star weekend this year, Nike wanted to do something big to celebrate 25 years of working with Michael Jordan. To do so, they created a social mosaic focused exclusively on Jordan, and turned it into a massive, interactive touch-screen, Through online social promotion, more than 100,000 fans participated in the creation the Jumpman 23 Mosaic. Via EngineWorks Innovation
34. Pay what? It’s already fairly impossible to escape hearing about basketball star LeBron James these days. It seems that no matter what TV channel you put on, what website you read, or what social media site you’re on, talk of him is rampant as the world awaits his decision on which team he’ll sign with. That’s why it’s a little odd that the NBA decided they needed to pay Twitter to promote James a bit more. Yes, he’s the latest Promoted Trending Topic on the service. If you look at the right hand column on twitter.com, you’ll see LeBron James’ name at the bottom of the Trending Topics section highlighted by a big yellow “Promoted” icon. At first, I thought James himself may be paying for the promotion (which would be kind of funny in the ultimate vanity kind of way), or that perhaps his main sponsor Nike was doing it. But no, it’s actually the NBA itself which is paying Twitter to promote James’ name — as you can see when you hover over his name. So why on Earth is the NBA paying to promote just one player? Well, if you click on the topic, you’ll see the tweet they’re also paying for along the top. “For all your LeBron James, Dwyane Wade, Chris Bosh and other NBA Free Agency updates check out Decision 2010 on NBA.com” which is then followed by a link to nba.com. It’s actually a pretty savvy move by the NBA. Had they just promoted something like “NBA Free Agency,” I doubt as many people would click on the trending topic (and subsequent link). But LeBron James draws crowds both in real life and virtually. So the NBA is piggybacking off of the name of their biggest star. Smart. Via TechCrunch Innovation
35. NBA Finals – The opportunity “Expanding our role in social media increases the ways our fans can interact and experience The Finals and is the perfect complement to our comprehensive coverage on NBA.com.” Our fans are active on multiple social media networks and we want to continue to communicate with them directly and provide them with NBA content in their favorite spaces.” Melissa Brenner,NBA Vice President of Marketing. Innovation
36. NBA Finals – The activity Facebook Gowalla NBAStore.com on Facebook – NBAStore.com Facebook shop featuring products for every NBAteam as well as merchandise for The Finals. The new store will allow users to complete a purchase without leaving Facebook, marking the first professional sports league to offer the technology. Gowalla - The location-based social networking platform will label every Finals game as an “event” on the official Gowalla page. Any fan who checks in at an NBA arena during a game will receive a special passport stamp featuring the home team's logo Say Now Foursquare SayNow - A social networking platform that allows fans to interact via voice messaging, will provideNBA players with an opportunity to communicate directly with fans through personal voice messages recorded during The Finals. The personal voice messages can be accessed by fans across the league’s official Twitter, Facebook and SayNow pages. The NBA launched its SayNow page in April, and has engaged fans by asking them to provide commentary about a variety of NBA topics. Foursquare – Throughout The Finals, the NBA will work with Foursquare, the popular location-based social networking platform, to allow fans to officially check in from where they are watching The Finals. On Foursquare, during games fans will have ability to check-in once they arrive at the arena, receive specially designed Finals badges by “shouting” about the Los Angeles Lakers or Boston Celtics, and socialize with other fans. Innovation Via 9 Elements
37. European shaping – Facebook Local listening and content Fan pages for each major market 250,000 fans in Turkey 3,000 ‘likes’ in last 7 days Active ‘wall’ content Note: NBA Globally has 3,000,000+ fans (more than any other sport in the world) International
38. Is every bit great? The NBA’s Social Media Policy (via Mashable)
39. Setting an example... £7,500 fine for ‘in-game’ tweeting. “Riots in LA after title win” Drugs caught on TwitPic? Car jump stunt leads to parent outrage
41. Takeaways The balance between being where customers are and having something useful to share / provide What are you trying to achieve via Social Media – the NBA’s strategy is clear – make at domestic sport as global as possible. Be true to you / your brand – use your assets, not someone else’s Consistency – this is something that any brand / organisation can do The three I’s: Integrate, Interact and Innovate – and apply common sense Develop polices that strike the balance between access and a framework for protecting the brand / reputation Get the balance right between foundation activity and campaign activity – I often think the phrase ‘social media campaign’ is an oxymoron – once in, and once you’ve done the hard work, don’t drop off the planet again
42. Takeaways Be proactive and engage at all times – the more constant the flow of positive / engaging content, the less impact negative buzz will have (it’ll get drowned out quicker) Get your partners / stakeholders aligned – or at least keep them abreast of your activity and look for opportunities to work together Think outside the square when it comes to assets / tactics Don’t be afraid to relinquish ‘control’ – let’s be honest, you never really had it anyway – but have the processes in place to deal with things when they do get challenging Finally – listen, listen, listen – I didn’t touch on this subject much in this presentation but 99% of the answers you have to your social media questions are usually being served up by your audience every day
43. Practical stuff for tomorrow based on NBA Look at your properties / audit – are you being consistent, interactive etc Do some manual listening – the fancy tools are great but no-one judges sentiment better than a human Try things – you won’t know what works for your audience unless you test the waters first Be patient – engaging audiences takes time, but once the tipping point arrives, you are in a great place