1. U N I T 1 : N A V I G AT O R A N D A S S I S TA N T
N A V I G AT O R C O L L A B O R AT I O N
Philadelphia Department of Public Health
AIDS Activities Coordinating Office
CLUB 1509 Navigators Training
2. THE WARM-UP WHAT ARE YOUR
STRENGTHS?
• Get up and share those strengths with three
other people in the room.
• What’s is the point of knowing your own
strengths?
• What does this have to with you doing your
job?
3. TEAM APPROACH TO SERVICE
COORDINATION
• CLUB 1509 is the first initiative at AACO that embraces the importance to a team
approach to providing intervention services
• Navigators and Navigator Assistants work in a collaborative fashion with each
individual client
• Both the Navigator and Navigator Assistant have differing backgrounds and
perspectives with which to do the work
• It is vital that Navigator and Navigator Assistant understand each other’s role and
consider the most effective methods of communication
4. ROLE SUMMARY
NAVIGATORS
• Clinical social service
professionals who utilizes
evidence base tools to
provide services.
Additionally, provides
supervision to the Assistant
Navigator.
NAVIGATOR
ASSISTANTS
• The navigator assistants
can use their lived
experience to combat their
clients social barriers. Also,
to do outreach to clients
who may need social
services.
5. • Provide field documentation of
activities
• Home visitation
• Consult with the Navigator regarding
identified needs
• Accompany clients to at least one
referral
• Provide peer support in
accessing referrals
• Assist clients in problem solving
around barriers to referrals and
linkages
• Ability to help clients integrate
themselves within systems of
care
• Providing PrEP and ARV
adherence support.
Assistant Navigator Job Details
6. GROUP
EXERCISE:
D I V I D E I N T O 2 G R O U P S . W R I T E O U T W H AT M I G H T
B E T H E S U P P O R T N E E D S O F T H E N AV I G AT O R
A S S I S TA N T I N C O N D U C T I N G T H E VA R I O U S
F U N C T I O N S O F T H E I R J O B ( O N E N E E D P E R P I E C E
O F PA P E R )
7. • Biopsychosocial assessments (in
office and/or at home)
• Make referrals based on detailed
understanding of social service
referral system in Philadelphia
• Provide short term mental health
interventions and other therapeutic
support.
• Providing PrEP and Medical
referrals and adherence support
• Assist with linkage to care for
newly diagnosed
Navigator Job Details
• Continuing assessment of needs and
building capacity for self sufficiency
• Writing client action plans, case
conferencing, and documenting
through progress notes
• Understanding of issues of
boundaries, counter transference, and
transference
• Face-to-face contact at least every 14
days (more frequently as assessed)
• Therapeutic discharge up to 6 months
(a year if needs persist)
8. GROUP
EXERCISE:
I N Y O U R S A M E G R O U P S , W R I T E O U T W H AT
S U P P O R T N E E D S Y O U M I G H T H AV E F R O M Y O U R
N AV I G AT O R A S S I S TA N T T O F U L F I L L Y O U R J O B
D U T I E S ( O N E N E E D P E R P I E C E O F PA P E R )
9. WHAT IS THE
BEST WAY TO
COMMUNICATE
YOUR NEEDS?
• On post-its provided write out
one effective way to either
communicate your need or
receive support from your
Assistant Navigator for each
identified Navigator need
• Place it on the wall next to the
need
10. HOW CAN YOU
USE YOUR
STRENGTHS TO
SUPPORT YOUR
NAVIGATOR
ASSISTANT IN
MEETING THEIR
NEEDS?
• On post-its provided write out one
effective way to support your
Assistant Navigator in the area of
anticipated need
• Place it on the wall next to the
need
11. What could be some of the barriers in
the Navigator/Assistant Navigator
Relationship and how do we overcome
those barriers?
