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USING STAKEHOLDER CONSULTATION IN THE CONTEXT OF AN
ENVIRONMENTAL SCAN
TO INFORM RESEARCH AND KT PRIORITIES
A n n e l i e s e P o e t z , P h D
K T M a n a g e r , K B H N
M a y 1 6 , 2 0 1 7 - 1 0 : 1 5 – 1 1 : 1 5 a m
W a y p o i n t , B a r r i e , O N
C h u r c h i l l B a l l r o o m
OUTLINE
1.What is Kids Brain Health Network?
2.Why we did an environmental scan
3.Process for environmental scan
4.Findings and their relevance
5.Lessons learned
6.Next steps
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
1) WHAT IS KIDS BRAIN HEALTH NETWORK?
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
2) WHY WE DID AN ENVIRONMENTAL SCAN
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
3) PROCESS FOR ENVIRONMENTAL SCAN
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
OBJECTIVES
1. To explore individual and family experiences of life with CP, FASD
and/or ASD;
2. To investigate the manner in which needs and challenges are addressed
(or not) within the broader system, and potential solution(s);
3. To explore the relationships between professionals, parents and
children affected by CP, FASD and/or ASD.
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
RESEARCH QUESTIONS
1. What did participants perceive was the role of information and/or knowledge
in contributing towards their experiences with services and/or policies?
2. What did participants perceive were predominant needs and challenges for
individuals and families affected by CP, FASD and/or ASD? What are
potential solutions?
3. How can these needs and challenges inform future research and knowledge
translation activities of Kids Brain Health Network (formerly NeuroDevNet)?
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
ONLINE SURVEY TO KBHN NETWORK
We began with a survey to KBHN researchers and trainees in search of
stakeholder engagement that had taken place within different projects
(May 10, 2016)
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
ONE-ON-ONE INTERVIEWS (GROUNDED THEORY)
• REB approval York University
• 32 one-on-one telephone interviews (policymakers, clinicians, parents)
• FASD, CP, ASD
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
INTERVIEWEES
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
REPORTS
Sought government-funded reports containing findings that were based on
stakeholder consultations
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
ANALYSIS
• Interviews recorded and transcribed
• N-Vivo software used for open-coding, thematic analysis
• 9 themes, 44 focus areas
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
MEMBER VALIDATION AND TRIANGULATION
To establish trustworthiness
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
DOT-MOCRACY VOTING ON THE 44 NEEDS
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
COUNTING THE VOTES
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
DISCUSSION & NOTE TAKING IN GROUPS
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
REPORT BACK ON SMALL GROUP DISCUSSIONS
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
REPORT BACK ON SMALL GROUP DISCUSSIONS
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
REPORT BACK ALLOWS INPUT FROM OTHER GROUPS
RESULTS OF THE IN-PERSON MEETING
Top 10 priorities
Obtained detail for each priority on:
1) How can we begin to address this priority in an effective manner?
a) what should we be trying to accomplish?
b) if we do that, what would be the desired outcomes?
2) What would be some barriers and enablers of the approach above?
3) Who should be consulted/involved in the process?
4) As we go through this process, how can we engage these stakeholders
(that you have identified above in #3)?
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
RESULTS OF THE IN-PERSON MEETING
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
4) FINDINGS AND THEIR RELEVANCE
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
RESULTS FROM INTERVIEWS: 9 THEMES
1. Diagnosis
2. Treatment
3. Services
4. Education
5. Healthcare
6. Mental Health/Quality of Life
7. Life Course Perspective
8. Culture and Context
9. Broader System and Society
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
TOP 3 STAKEHOLDER NEEDS
Theme Focu
s
Area
Needs as expressed by stakeholders interviewed # votes Jan
18, 2017
2. Treatment 8 Need access to a menu of evidence-based treatment options with
information about what each of them does, and need fluidity of the
system(s) that delivers these treatments so that access to
families/individuals is available when needed for as long as it is
needed. Need information on what evidence-based treatment is,
and what is gold standard. Parents need help figuring out what’s
important to prioritize, can’t do everything.
39
4. Education 19 Need for (more) professionals working within the school system
(e.g. nurses, educational assistants, those delivering interventions
such as physical therapy, ABA, etc.) with appropriate training to
work with children with neurodevelopmental conditions.
22
9. Broader
system and
society
44 Need for more equity in funding for different neurodevelopmental
conditions. In some cases, CP supports/services seem to be well-
funded, ASD is also well-funded but FASD remains under-
serviced/under-funded in comparison.
17
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
EMPOWERMENT
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
EMPOWERMENT
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
Basic Social Problem:
Quality of Life
Basic Social Process:
managing (life with a)
neurodevelopmental condition
through empowerment
RELEVANCE
To KBHN:
- Understanding stakeholder needs = being able to address them =
impact
To stakeholders:
- Giving stakeholders a voice in a way that has never been done before,
could change lives if we can achieve impact
To governments:
- To understand the Canadian landscape in terms of stakeholder needs, to
inform policy and practices
To community and other organizations serving individuals and families:
- To understand the needs of individuals and families to inform program
policy and service delivery
The final report will be shared with:
- KBHN RMC, board, researchers & trainees
- provinces/territories/federal governments
- Public (on website, social media, presentations)
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
5) LESSONS LEARNED
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
GROUNDED THEORY = EFFECTIVE APPROACH
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
DOING IT YOURSELF = BETTER (IF YOU CAN)
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
USES BEYOND (Y)OUR OWN ORGANIZATION
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
CLOSE THE LOOP
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
6) NEXT STEPS
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
Workshops for policymakers
Ongoing family engagement
THANK YOU
K I D S B R A I N H E A L T H N E T W O R K |
W W W . N E U R O D E V N E T . C A
Anneliese Poetz, PhD
Knowledge Translation Manager, KBHN
York University
apoetz@yorku.ca
416.736.2100 x44310
To participate in the prioritization survey: http://bit.ly/PrioritiesSurveyNDD
For these slides &/or the report when it is posted: https://www.slideshare.net/neurodev

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Using Stakeholder Consultation in the Context of an Environmental Scan to Inform Research and KT Priorities

  • 1. USING STAKEHOLDER CONSULTATION IN THE CONTEXT OF AN ENVIRONMENTAL SCAN TO INFORM RESEARCH AND KT PRIORITIES A n n e l i e s e P o e t z , P h D K T M a n a g e r , K B H N M a y 1 6 , 2 0 1 7 - 1 0 : 1 5 – 1 1 : 1 5 a m W a y p o i n t , B a r r i e , O N C h u r c h i l l B a l l r o o m
  • 2. OUTLINE 1.What is Kids Brain Health Network? 2.Why we did an environmental scan 3.Process for environmental scan 4.Findings and their relevance 5.Lessons learned 6.Next steps K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 3. 1) WHAT IS KIDS BRAIN HEALTH NETWORK? K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 4. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 5. 2) WHY WE DID AN ENVIRONMENTAL SCAN K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 6. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 7. 3) PROCESS FOR ENVIRONMENTAL SCAN K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 8. OBJECTIVES 1. To explore individual and family experiences of life with CP, FASD and/or ASD; 2. To investigate the manner in which needs and challenges are addressed (or not) within the broader system, and potential solution(s); 3. To explore the relationships between professionals, parents and children affected by CP, FASD and/or ASD. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 9. RESEARCH QUESTIONS 1. What did participants perceive was the role of information and/or knowledge in contributing towards their experiences with services and/or policies? 2. What did participants perceive were predominant needs and challenges for individuals and families affected by CP, FASD and/or ASD? What are potential solutions? 3. How can these needs and challenges inform future research and knowledge translation activities of Kids Brain Health Network (formerly NeuroDevNet)? K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 10. ONLINE SURVEY TO KBHN NETWORK We began with a survey to KBHN researchers and trainees in search of stakeholder engagement that had taken place within different projects (May 10, 2016) K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 11. ONE-ON-ONE INTERVIEWS (GROUNDED THEORY) • REB approval York University • 32 one-on-one telephone interviews (policymakers, clinicians, parents) • FASD, CP, ASD K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 12. INTERVIEWEES K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 13. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 14. REPORTS Sought government-funded reports containing findings that were based on stakeholder consultations K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 15. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 16. ANALYSIS • Interviews recorded and transcribed • N-Vivo software used for open-coding, thematic analysis • 9 themes, 44 focus areas K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 17. MEMBER VALIDATION AND TRIANGULATION To establish trustworthiness K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 18. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A DOT-MOCRACY VOTING ON THE 44 NEEDS
  • 19. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A COUNTING THE VOTES
  • 20. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A DISCUSSION & NOTE TAKING IN GROUPS
  • 21. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A REPORT BACK ON SMALL GROUP DISCUSSIONS
  • 22. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A REPORT BACK ON SMALL GROUP DISCUSSIONS
  • 23. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A REPORT BACK ALLOWS INPUT FROM OTHER GROUPS
  • 24. RESULTS OF THE IN-PERSON MEETING Top 10 priorities Obtained detail for each priority on: 1) How can we begin to address this priority in an effective manner? a) what should we be trying to accomplish? b) if we do that, what would be the desired outcomes? 2) What would be some barriers and enablers of the approach above? 3) Who should be consulted/involved in the process? 4) As we go through this process, how can we engage these stakeholders (that you have identified above in #3)? K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 25. RESULTS OF THE IN-PERSON MEETING K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 26. 4) FINDINGS AND THEIR RELEVANCE K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 27. RESULTS FROM INTERVIEWS: 9 THEMES 1. Diagnosis 2. Treatment 3. Services 4. Education 5. Healthcare 6. Mental Health/Quality of Life 7. Life Course Perspective 8. Culture and Context 9. Broader System and Society K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 28. TOP 3 STAKEHOLDER NEEDS Theme Focu s Area Needs as expressed by stakeholders interviewed # votes Jan 18, 2017 2. Treatment 8 Need access to a menu of evidence-based treatment options with information about what each of them does, and need fluidity of the system(s) that delivers these treatments so that access to families/individuals is available when needed for as long as it is needed. Need information on what evidence-based treatment is, and what is gold standard. Parents need help figuring out what’s important to prioritize, can’t do everything. 39 4. Education 19 Need for (more) professionals working within the school system (e.g. nurses, educational assistants, those delivering interventions such as physical therapy, ABA, etc.) with appropriate training to work with children with neurodevelopmental conditions. 22 9. Broader system and society 44 Need for more equity in funding for different neurodevelopmental conditions. In some cases, CP supports/services seem to be well- funded, ASD is also well-funded but FASD remains under- serviced/under-funded in comparison. 17 K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 29. EMPOWERMENT K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 30. EMPOWERMENT K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A Basic Social Problem: Quality of Life Basic Social Process: managing (life with a) neurodevelopmental condition through empowerment
  • 31. RELEVANCE To KBHN: - Understanding stakeholder needs = being able to address them = impact To stakeholders: - Giving stakeholders a voice in a way that has never been done before, could change lives if we can achieve impact To governments: - To understand the Canadian landscape in terms of stakeholder needs, to inform policy and practices To community and other organizations serving individuals and families: - To understand the needs of individuals and families to inform program policy and service delivery The final report will be shared with: - KBHN RMC, board, researchers & trainees - provinces/territories/federal governments - Public (on website, social media, presentations) K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 32. 5) LESSONS LEARNED K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 33. GROUNDED THEORY = EFFECTIVE APPROACH K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 34. DOING IT YOURSELF = BETTER (IF YOU CAN) K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 35. USES BEYOND (Y)OUR OWN ORGANIZATION K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 36. CLOSE THE LOOP K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 37. 6) NEXT STEPS K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A
  • 38. K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A Workshops for policymakers Ongoing family engagement
  • 39. THANK YOU K I D S B R A I N H E A L T H N E T W O R K | W W W . N E U R O D E V N E T . C A Anneliese Poetz, PhD Knowledge Translation Manager, KBHN York University apoetz@yorku.ca 416.736.2100 x44310 To participate in the prioritization survey: http://bit.ly/PrioritiesSurveyNDD For these slides &/or the report when it is posted: https://www.slideshare.net/neurodev

Editor's Notes

  1. In program as: Systems; Wed May 16 from 10:15 – 11:15am (Quality & Systems Improvement) Presentations are usually 20-25 minutes in length, grouped by conference organizers into sessions with 2-3 similar other papers.
  2. As a Canadian Network of Centres of Excellence (NCE), Kids Brain Health Network and its investigators work across traditional disciplinary boundaries with partners and stakeholders in academia, the community and not-for-profit sector, industry and government. Together, we ensure our findings are translated into tangible social, economic and health benefits to society as a whole. We do this through transformative research - engaging in high-impact projects that challenge and advance current understanding. We provide innovative training opportunities to seed a new generation of Canadian researchers dedicated to the same objectives, and empower communities with tools and information to promote earlier diagnosis, better treatment, and optimal outcomes for children today, and in the future. Kids Brain Health's current research projects focus on autism spectrum disorder, cerebral palsy, and fetal alcohol spectrum disorder, sleep, the social determinants of health and health economics, supported by collaboration with Core services in neuroethics, neuroinformatics, and knowledge translation.
  3. Identifying themes of needs with stakeholders. The intended output of this stakeholder engagement activity is a focused report to i) inform priorities for the strategic planning cycle for KBHN as a primary goal, ii) to potentially inform decision-making regarding policies, programs and services offered, service delivery methods and approaches, and other activities of organizations external to KBHN that similarly have a focus on improving quality of life for individuals and families affected by neurodevelopmental conditions such as CP, FASD and/or ASD.
  4. “Participants” means parents, policymakers, clinicians and other frontline workers. We wanted to answer these questions from each of their different perspectives.
  5. Over 200 KBHN researchers and trainees were emailed the link to the survey. We had approximately 25% response rate, with 52 responses received. We followed up with the people who responded, to ask them for any documentation they might have as a result of their stakeholder engagement activities that they indicated in they’d done (in their survey responses). Very few had anything to share with us, nothing was useable except for one video of a panel that included parents. The discussion and comments from parents was transcribed and included in the analysis.
  6. Survey data was used to identify clinicians that have regular contact with families in their practice/clinical work, to invite them for an interview. Non-Network clinicians were also sourced….we emailed policymakers in each province and territory and invited them to participate. In some instances this resulted in getting a policymaker to agree to an interview, in other instances it was a clinician/frontline worker who agreed to be interviewed. We sourced parents from clinicians within the Network who asked them if they wanted to participate first (after forwarding the information materials and consent form that we emailed to them) and then they emailed Anneliese directly if they wanted to participate. Interviews: some of the interviewees fell into one or more categories – so, some were policymaker and parent, or clinician and parent, etc. These are detailed in the methods section of the report (table is in the end of the presentation after the “question and answer” slide if anyone wants to see it). Also at the end of the presentation (after the Q&A slide) is i) the map of where the participants were sourced from, and ii) where we were able to get reports from.
  7. 15 reports from individual provinces and territories, 2 national level reports (not included in this diagram because they are pan-Canadian – CASDA report on ASD, CanFASD report)
  8. Anneliese phoned participants via Skype and used a skype recorder to record the interview. We used a transcription service to transcribe the interviews and then N-Vivo 11 software to do open coding (seeing what’s there and coding it) and axial coding (making connections between the codes as we are doing open-coding). We identified 9 themes and 43 focus areas AT FIRST.
  9. We sent the 9 themes and 43 focus areas to all participants, and got approximately 50% participation rate (received about half of them back with comments which we used to revise the themes). The revised themes are what we have distributed today in the “Map of Themes and Focus areas” document and is what they will be voting on today. This is called “Member Checking” or “Member Validation” and is one way of establishing trustworthiness of the data. We do this by going back to interviewees. We also establish trustworthiness by triangulating what we found in our interviews/analysis with reports from other stakeholder consultations (if they also found what we did, that strengthens our findings). 3) From these reviewed reports we found and extracted findings that supported what we also found…we are still the process of putting this information into the report to support our findings, we will include quotes from reports where appropriate and/or reference the similar findings in reports even if we don’t include direct quotes. We (Stacie) mostly found these reports by google searching but some of them were provided to us by interviewees as well.
  10. 1) We will share the report with the interviewees and participants at today’s meeting first (policymakers, practitioners, parents). 2) Webinar for the Kids Brain Health Network RMC, board, and researchers/trainees. 3) Workshop for provinces and territories to assist with implementation 4) The report will be publicly available on the Kids Brain Health Network website and social media.
  11. There are the top 3 stakeholder needs, after the in-person meeting. Gives an idea of what a ‘need’ looks like and what were the top things that were important to stakeholders.
  12. The basic social process: Managing (life with a) neurodevelopmental condition through empowerment   The analysis led to the identification of another type of core category called a ‘basic social process’ (BSP) that addresses the basic social problem. The basic social process identified was empowerment. Individuals living with a neurodevelopmental condition desire meaningful engagement: in school, employment and in relationships. Parents are motivated to do the best for their child. They need to be empowered, which can be accomplished in part by removing existing barriers which only serve to delay, minimize, or prevent parents of children (and the children/individuals themselves) with neurodevelopmental condition(s) from achieving the highest quality of life possible, now and in the future. Frontline workers including clinicians also need to be empowered to be able to provide the best services and interventions to their clients, when needed and for as long as it is needed.   Barriers to empowerment include: policies, service availability and quality, waiting lists for obtaining a diagnosis and access to interventions, lack of information about rights and services, financial constraints, environmental conditions including aspects of the physical environment and the social environment, and individuals in positions of power to help (such as physicians) but who do not fully understand the condition of the child/individual and/or who are unwilling to listen to parents. By removing barriers, parents and frontline workers become more empowered to help children/individuals with a neurodevelopmental condition, and self-advocates become better equipped to obtain what they need to maximize their potential now and in the future. To this end, facilitating empowerment of children/individuals, parents and frontline staff emerged as an overarching need that relates to all 9 themes and 44 focus areas. Thus, the basic social problem quality of life is addressed by the basic social process managing (life with a) neurodevelopmental condition through empowerment. such as terrain for wheelchair use; lights, sounds, smells etc. that affect those with sensory issues. isolation, parent support groups, societal perceptions, etc.
  13. The basic social process: Managing (life with a) neurodevelopmental condition through empowerment   The analysis led to the identification of another type of core category called a ‘basic social process’ (BSP) that addresses the basic social problem. The basic social process identified was empowerment. Individuals living with a neurodevelopmental condition desire meaningful engagement: in school, employment and in relationships. Parents are motivated to do the best for their child. They need to be empowered, which can be accomplished in part by removing existing barriers which only serve to delay, minimize, or prevent parents of children (and the children/individuals themselves) with neurodevelopmental condition(s) from achieving the highest quality of life possible, now and in the future. Frontline workers including clinicians also need to be empowered to be able to provide the best services and interventions to their clients, when needed and for as long as it is needed.   Barriers to empowerment include: policies, service availability and quality, waiting lists for obtaining a diagnosis and access to interventions, lack of information about rights and services, financial constraints, environmental conditions including aspects of the physical environment and the social environment, and individuals in positions of power to help (such as physicians) but who do not fully understand the condition of the child/individual and/or who are unwilling to listen to parents. By removing barriers, parents and frontline workers become more empowered to help children/individuals with a neurodevelopmental condition, and self-advocates become better equipped to obtain what they need to maximize their potential now and in the future. To this end, facilitating empowerment of children/individuals, parents and frontline staff emerged as an overarching need that relates to all 9 themes and 44 focus areas. Thus, the basic social problem quality of life is addressed by the basic social process managing (life with a) neurodevelopmental condition through empowerment. such as terrain for wheelchair use; lights, sounds, smells etc. that affect those with sensory issues. isolation, parent support groups, societal perceptions, etc.
  14. Grounded theory is the perfect match as a methodology for approaching a needs assessment within a BA framework, it allows you to fully explore the needs of multiple stakeholder groups, to understand the big picture/context.
  15. You should be building the relationships with people, not a call centre. We almost contracted this work out but decided to do it ourselves, and that turned out to be the best decision. We were going to be given a 15 page report based on 15-20 minute long phonecalls with stakeholders. My interviews
  16. We initially thought this report would be of benefit only to KBHN but then we realized after several interviewees (both those who agreed to be interviewed and those who did not) requested a copy of the report when it was completed because they were either at the stage in the policy cycle of reviewing and revising their policies, or because they were just interested. There isn’t another study that has been done like this in Canada, and it creates value for stakeholders because it helps them see where they can make the most impact (where the greatest needs are). Similarly, your work can be valuable to other organizations so encourage making it public and sharing with other organizations (e.g. slideshare).
  17. People really appreciate it when you go back to them to check a portion of the emergent theory, to check the use of their quotes (that you didn’t use them improperly), and to give them the opportunity to read and comment on a draft version of the report. I received a very heartfelt email from one parent who said that since she had this experience with me as a researcher she would be more likely to participate in a future project (quote is at the beginning of the report). This is part of grounded theory methodology, so that’s another reason why it is a good fit for this type of work. Relationship building.
  18. Prioritization survey cross-Canada Uptake and implementation workshops for policymakers RFA issued by KBHN, researchers asked to consider stakeholder needs in their response Continue to engage families in ongoing research projects