1) Software vendors face challenges when delivering software as a service, including enforcing contract compliance, limited feature bundling, costly repackaging, restrictive subscription models, manual usage tracking, and fragmented operations.
2) Many cloud providers still use paper contracts but find customers often exceed usage terms without realizing. Proper controls are needed to monitor usage and keep customers in compliance.
3) The software industry is accelerating towards cloud-based solutions, with 30% of enterprise spending on new software in 2010 being cloud-based, predicted to rise to 50% of new software budgets by 2014.
This document discusses options for deploying QlikView in the cloud, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). It outlines key considerations for hosting QlikView in the cloud such as security integration, data update methods, and scalability. Specific cloud platforms that are compatible with QlikView deployments, such as Amazon EC2 and Microsoft Azure, are also examined. The document provides an overview of deploying and managing QlikView applications in cloud environments.
How are technology leaders helping their organizations adapt to the
accelerating change and complexity that mark today’s competitive
and economic landscape? To find out, we spoke in person with 622
Midmarket CIOs, spanning growth and mature markets. These in-person
conversations, along with our statistical analyses of responses, underscore
the evermore vital role of the CIO.
New Security: A $4-Billion Market in 2011 - Changing the Game: Monthly Techno...Capgemini
The document provides an overview of the growing $4 billion market for "new security" technologies, driven by factors such as increased mobility, cloud computing, and the need for enterprises to securely do business with external partners and customers. It discusses how traditional internally-focused security approaches are insufficient for today's more open, "outside-in" environments. Standards bodies are working to define security standards for cloud, mobile, and business-to-business interactions to address this need. The growth of the new security market reflects enterprises' need to protect themselves and meet requirements for external business interactions.
Enterasys used Salesforce.com's Service Cloud platform to build a global service management application to track products, support contracts, and customer relationships. This enabled service agents to have greater visibility and identify new revenue opportunities. The project had a 257% ROI and 6 month payback. It empowered agents, increased productivity and revenue, and reduced inventory costs.
This document discusses the challenges of estimating projects for cloud computing applications. It notes that cloud computing is still a new technology with different characteristics than traditional application development. Key challenges for estimation include lack of experience with cloud technologies, new development approaches like agile methodology, and differences in database technologies which are often non-relational. The document provides an overview of cloud computing models and types of cloud application development to provide context on where estimation difficulties may occur.
Performance and Supply Chain Management for the Software TelcoMartin Geddes
Many network operators are currently engaged in the transformation to become a ‘software telco’. Programmable networks deliver more efficiency and flexibility from the underlying fixed physical network assets. However, this also introduces new business and technical risks. We look at how to manage the technical issues of the SDN/NFV world.
Forrester Report: Master DevOps For Faster Delivery Of Software InnovationSEBASTIEN DENES
Modern applications and loosely coupled architectures allow organizations to deliver software faster. Loose coupling means applications can be developed and delivered in smaller increments with fewer dependencies. This reduces risk and allows teams to work independently and at their own pace. Automating processes like continuous integration, testing, deployment and monitoring further speeds up delivery while improving quality. Organizations must adopt DevOps practices and break down silos to fully realize the benefits of faster and more flexible application delivery.
This document discusses options for deploying QlikView in the cloud, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). It outlines key considerations for hosting QlikView in the cloud such as security integration, data update methods, and scalability. Specific cloud platforms that are compatible with QlikView deployments, such as Amazon EC2 and Microsoft Azure, are also examined. The document provides an overview of deploying and managing QlikView applications in cloud environments.
How are technology leaders helping their organizations adapt to the
accelerating change and complexity that mark today’s competitive
and economic landscape? To find out, we spoke in person with 622
Midmarket CIOs, spanning growth and mature markets. These in-person
conversations, along with our statistical analyses of responses, underscore
the evermore vital role of the CIO.
New Security: A $4-Billion Market in 2011 - Changing the Game: Monthly Techno...Capgemini
The document provides an overview of the growing $4 billion market for "new security" technologies, driven by factors such as increased mobility, cloud computing, and the need for enterprises to securely do business with external partners and customers. It discusses how traditional internally-focused security approaches are insufficient for today's more open, "outside-in" environments. Standards bodies are working to define security standards for cloud, mobile, and business-to-business interactions to address this need. The growth of the new security market reflects enterprises' need to protect themselves and meet requirements for external business interactions.
Enterasys used Salesforce.com's Service Cloud platform to build a global service management application to track products, support contracts, and customer relationships. This enabled service agents to have greater visibility and identify new revenue opportunities. The project had a 257% ROI and 6 month payback. It empowered agents, increased productivity and revenue, and reduced inventory costs.
This document discusses the challenges of estimating projects for cloud computing applications. It notes that cloud computing is still a new technology with different characteristics than traditional application development. Key challenges for estimation include lack of experience with cloud technologies, new development approaches like agile methodology, and differences in database technologies which are often non-relational. The document provides an overview of cloud computing models and types of cloud application development to provide context on where estimation difficulties may occur.
Performance and Supply Chain Management for the Software TelcoMartin Geddes
Many network operators are currently engaged in the transformation to become a ‘software telco’. Programmable networks deliver more efficiency and flexibility from the underlying fixed physical network assets. However, this also introduces new business and technical risks. We look at how to manage the technical issues of the SDN/NFV world.
Forrester Report: Master DevOps For Faster Delivery Of Software InnovationSEBASTIEN DENES
Modern applications and loosely coupled architectures allow organizations to deliver software faster. Loose coupling means applications can be developed and delivered in smaller increments with fewer dependencies. This reduces risk and allows teams to work independently and at their own pace. Automating processes like continuous integration, testing, deployment and monitoring further speeds up delivery while improving quality. Organizations must adopt DevOps practices and break down silos to fully realize the benefits of faster and more flexible application delivery.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
The advantages of UC for businesses, employees, customers and busuiness partners are well-known. UC empoweer them to communicate anytime, anywhere, using any device. However, many companies beleive that implementing a unified communications solution will prove too expensive for their limited budget and require replacing their whole infrastructure.
This document provides a comparison of software as a service (SaaS) enterprise resource planning (ERP) solutions versus traditional on-premise ERP solutions. It outlines key differences in areas such as functionality, total cost of ownership, IT administration, security, and ease of implementation. While the on-premise market is currently larger, the document cites projections that the SaaS ERP market will experience significantly faster growth in coming years. It aims to help businesses decide which approach may be better suited to their needs.
Business and technical requirements of software as-a-service implications in ...ijfcstjournal
Software
-
as
-
a
-
Service (SaaS) is a viable option for some companies bearing their business processes.
There is a considerable adoption rate, with companies already using more than two services for over
two
years. However, while some companies have plans to put more bu
siness processes supported by these
services in the near future, others do not know if they will. They have several concerns regarding t
he
software providers’ service level. These concerns are
mainly technical and functional issues, service
availability an
d payment models.
There are major changes compared to the traditional software that have
implications on how the software is developed and made
available to the users. The existing research
addresses specific aspects and few studies give a broader view of the implications of SaaS for anyon
e who
develops and provides software, and also for those who consumes it as an end user. What are the real
n
eeds of the Portuguese market? What fears and what is being done to mitigate them? Where should we
focus our attention related to the SaaS offering in order to create more value? Thus, to analyze the
se
questions four exploratory case studiesare used to ass
ess the possible implications of SaaS on software
developers or software providers based in Portugal and also on end
-
users.
This article appears in the context of a realistic and deep research that includes the involvement o
f
managers, leaders and decisio
n makers of Portuguese companies, to realize what actually constitutes a
problem in SaaS and what effectively companies would like to have available in this offer. The resul
ts of
this study reveal that SaaS effectively constitutes a very interesting and so
lid solution for the development
of Portuguese companies, however there is a lack for greater efforts particularly in terms of custom
ization
for each customer (tenant) and integration with the back
-
end on
-
premise applications
This document outlines a proposed "Customer Bill of Rights" for Software-as-a-Service (SaaS) agreements between vendors and clients. It is intended to improve the client-vendor relationship and address considerations unique to the SaaS business model. The rights are organized across five phases of the ownership lifecycle: governance, selection, deployment, adoption, optimization, and renewal. Specific rights address issues like executive accountability, transparency, data ownership, pricing terms, and service level guarantees. The goals are to establish best practices for a collaborative partnership approach.
Digital Businesses Need to Rethink Their Network StrategiesAbhishek Sood
This report from ZK Research explores why it’s critical that digital businesses rethink their network strategies and embrace a software-defined future. Access now to discover:
The challenges of traditional networks
Why SD-WANs are the foundation for new enterprise networks
How you can chart a path to the SD-WAN
Key criteria for evaluating SD-WAN solution providers
Public sector guide to selecting a collaboration solutionKahootz
This document provides a guide for public sector organizations to choose the right online collaboration tool. It outlines seven key issues to consider: ease of use, agility, scalability, adaptable contexts, low flexible pricing, compliance with standards, and support. The guide recommends sourcing software from the UK government's G-Cloud to benefit from approved security, standard contracts, fair pricing and tailored support. It encourages claiming a free trial of Kahootz, an online collaboration software designed for public sector organizations.
How Unisys and Microsoft Team Up To Ease Complex Cloud Adoption For Governmen...Dana Gardner
A discussion how public and private sector IT organizations can ease cloud adoption using cloud-native apps, services modernization, automation, and embedded best practices.
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
Accenture: Der Weg zur Social Enterprise – Best Practices für CIOsSalesforce Deutschland
Der Gedanke der Social Enterprises verändert den Umgang der Unternehmen mit ihren Kunden. Begleiten Sie Jörg Besier, Accenture Cloud Lead in ASG, und Daniel Le Jehan, wie Sie über Best Practices bereits heute den Weg zum Social Enterprise beschreiten können und wie das Salesforce Innovation Center die Kunden hierbei unterstützt.
Buzzwords often give context to concepts that evolved and needed a good “tag” to facilitate dialogue. Microservices is a new “tag” that defines areas I have personally been discovering and using for some time now. Articles and conferences described something that I slowly realized I had been evolving in my own personal experience for the past few years.
This article discusses the pros and cons of AV integrators partnering with IT firms. While some argue that IT firms have expanded into AV installation work, others believe partnerships can be beneficial. Effective partnerships require clearly defined contracts regarding responsibilities and compensation. Partners should be transparent to avoid underestimating or overestimating capabilities. Working with IT partners can expand both companies' sales forces and customer bases. However, partnerships require commitment of resources to be successful.
The document discusses implementing a unified communications (UC) strategy at a law firm. It describes how the firm researched UC technologies over eight months before implementing an Avaya VoIP phone system in 2006. The implementation included VoIP phones for all offices, standardized models for different user groups, and redundancy features. The author notes that while technology choices are important, proper integration with existing networks is essential for a UC system to succeed.
The document discusses how cloud computing is impacting workforces. It predicts that within a decade, most employees will work within internet-based applications. This will increase demand for cloud computing skills. The adoption of cloud computing will change the roles of IT professionals and allow engineering firms to access documents remotely. It recommends that companies seek candidates with cloud computing experience and provide training to keep staff skills current.
JCN12 HiQ Project Development EnvironmentAmbientia
HiQ is an IT consultancy firm specializing in software development, communications, and business-critical IT. To improve collaboration and knowledge sharing on projects with multiple customers, HiQ Finland implemented an integrated ALM environment using Atlassian Jira, Confluence, and additional plugins. This allows improved information sharing, project management across teams, quality assurance, and development practices like source control and continuous integration. The centralized system provides benefits like interoperable tools, easy customer interaction, and flexibility to use various tools for tasks.
Cloud Usage in Business Today and Tomorrowrftclouds
Reach for the Clouds, Inc. was formed to organizations migrate to the cloud with One Solution, One platform, one with your customer.
http://bit.ly/1wqmNX3
Space to think | Cloud research using Logica futurescope CGI
The document discusses the results of a cloud research study conducted using Logica FutureScope. Over six weeks, 268 Logica FutureScope members participated by viewing 24 statements about cloud computing and writing 402 comments. The majority agreed on statements related to security concerns about data breaches and loss of availability in public clouds. There was less agreement on statements about early cloud adoption and large organizations adopting cloud faster. The results provide insights into both consensus views and areas of differing opinions on issues like security, agility, cloud adoption, and consumer preferences. Logica can help organizations develop cloud strategies tailored to their needs and priorities.
Microservices in cloud-based infrastructureGunnar Menzel
This white paper provides a detailed view of the impact microservices has on infrastructure; and examines how today’s infrastructure should be designed to support microservices.
This document outlines 10 major management challenges that can be faced when growing a company rapidly. These include defining roles functionally rather than by individual names to allow for change, overcoming biases in hiring, inverting the hierarchy so executives serve teams, dealing with success by expanding operations, managing cash flow when large orders deplete funds, spinning off new divisions when the company hinders success, avoiding acquisition from well-funded competitors, disrupting the competition strategically, reducing tax burdens that decrease free cash flow, and integrating acquired competitors. The challenges are all equally important depending on the company's stage of growth.
Top 10 Trends for Financial Institutions in 2017Epictenet Media
The document outlines the top 10 trends and predictions for financial institutions in 2017. The top trend is removing frictions from the customer journey through improved integrated multi-channel delivery and usage of technologies like big data, AI, and analytics. Other trends include open APIs, building partnerships with fintech firms, expanding digital payments, responding to regulatory changes, exploring technologies like IoT and voice, the emergence of challenger banks, and investing in innovation programs.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
The advantages of UC for businesses, employees, customers and busuiness partners are well-known. UC empoweer them to communicate anytime, anywhere, using any device. However, many companies beleive that implementing a unified communications solution will prove too expensive for their limited budget and require replacing their whole infrastructure.
This document provides a comparison of software as a service (SaaS) enterprise resource planning (ERP) solutions versus traditional on-premise ERP solutions. It outlines key differences in areas such as functionality, total cost of ownership, IT administration, security, and ease of implementation. While the on-premise market is currently larger, the document cites projections that the SaaS ERP market will experience significantly faster growth in coming years. It aims to help businesses decide which approach may be better suited to their needs.
Business and technical requirements of software as-a-service implications in ...ijfcstjournal
Software
-
as
-
a
-
Service (SaaS) is a viable option for some companies bearing their business processes.
There is a considerable adoption rate, with companies already using more than two services for over
two
years. However, while some companies have plans to put more bu
siness processes supported by these
services in the near future, others do not know if they will. They have several concerns regarding t
he
software providers’ service level. These concerns are
mainly technical and functional issues, service
availability an
d payment models.
There are major changes compared to the traditional software that have
implications on how the software is developed and made
available to the users. The existing research
addresses specific aspects and few studies give a broader view of the implications of SaaS for anyon
e who
develops and provides software, and also for those who consumes it as an end user. What are the real
n
eeds of the Portuguese market? What fears and what is being done to mitigate them? Where should we
focus our attention related to the SaaS offering in order to create more value? Thus, to analyze the
se
questions four exploratory case studiesare used to ass
ess the possible implications of SaaS on software
developers or software providers based in Portugal and also on end
-
users.
This article appears in the context of a realistic and deep research that includes the involvement o
f
managers, leaders and decisio
n makers of Portuguese companies, to realize what actually constitutes a
problem in SaaS and what effectively companies would like to have available in this offer. The resul
ts of
this study reveal that SaaS effectively constitutes a very interesting and so
lid solution for the development
of Portuguese companies, however there is a lack for greater efforts particularly in terms of custom
ization
for each customer (tenant) and integration with the back
-
end on
-
premise applications
This document outlines a proposed "Customer Bill of Rights" for Software-as-a-Service (SaaS) agreements between vendors and clients. It is intended to improve the client-vendor relationship and address considerations unique to the SaaS business model. The rights are organized across five phases of the ownership lifecycle: governance, selection, deployment, adoption, optimization, and renewal. Specific rights address issues like executive accountability, transparency, data ownership, pricing terms, and service level guarantees. The goals are to establish best practices for a collaborative partnership approach.
Digital Businesses Need to Rethink Their Network StrategiesAbhishek Sood
This report from ZK Research explores why it’s critical that digital businesses rethink their network strategies and embrace a software-defined future. Access now to discover:
The challenges of traditional networks
Why SD-WANs are the foundation for new enterprise networks
How you can chart a path to the SD-WAN
Key criteria for evaluating SD-WAN solution providers
Public sector guide to selecting a collaboration solutionKahootz
This document provides a guide for public sector organizations to choose the right online collaboration tool. It outlines seven key issues to consider: ease of use, agility, scalability, adaptable contexts, low flexible pricing, compliance with standards, and support. The guide recommends sourcing software from the UK government's G-Cloud to benefit from approved security, standard contracts, fair pricing and tailored support. It encourages claiming a free trial of Kahootz, an online collaboration software designed for public sector organizations.
How Unisys and Microsoft Team Up To Ease Complex Cloud Adoption For Governmen...Dana Gardner
A discussion how public and private sector IT organizations can ease cloud adoption using cloud-native apps, services modernization, automation, and embedded best practices.
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
Accenture: Der Weg zur Social Enterprise – Best Practices für CIOsSalesforce Deutschland
Der Gedanke der Social Enterprises verändert den Umgang der Unternehmen mit ihren Kunden. Begleiten Sie Jörg Besier, Accenture Cloud Lead in ASG, und Daniel Le Jehan, wie Sie über Best Practices bereits heute den Weg zum Social Enterprise beschreiten können und wie das Salesforce Innovation Center die Kunden hierbei unterstützt.
Buzzwords often give context to concepts that evolved and needed a good “tag” to facilitate dialogue. Microservices is a new “tag” that defines areas I have personally been discovering and using for some time now. Articles and conferences described something that I slowly realized I had been evolving in my own personal experience for the past few years.
This article discusses the pros and cons of AV integrators partnering with IT firms. While some argue that IT firms have expanded into AV installation work, others believe partnerships can be beneficial. Effective partnerships require clearly defined contracts regarding responsibilities and compensation. Partners should be transparent to avoid underestimating or overestimating capabilities. Working with IT partners can expand both companies' sales forces and customer bases. However, partnerships require commitment of resources to be successful.
The document discusses implementing a unified communications (UC) strategy at a law firm. It describes how the firm researched UC technologies over eight months before implementing an Avaya VoIP phone system in 2006. The implementation included VoIP phones for all offices, standardized models for different user groups, and redundancy features. The author notes that while technology choices are important, proper integration with existing networks is essential for a UC system to succeed.
The document discusses how cloud computing is impacting workforces. It predicts that within a decade, most employees will work within internet-based applications. This will increase demand for cloud computing skills. The adoption of cloud computing will change the roles of IT professionals and allow engineering firms to access documents remotely. It recommends that companies seek candidates with cloud computing experience and provide training to keep staff skills current.
JCN12 HiQ Project Development EnvironmentAmbientia
HiQ is an IT consultancy firm specializing in software development, communications, and business-critical IT. To improve collaboration and knowledge sharing on projects with multiple customers, HiQ Finland implemented an integrated ALM environment using Atlassian Jira, Confluence, and additional plugins. This allows improved information sharing, project management across teams, quality assurance, and development practices like source control and continuous integration. The centralized system provides benefits like interoperable tools, easy customer interaction, and flexibility to use various tools for tasks.
Cloud Usage in Business Today and Tomorrowrftclouds
Reach for the Clouds, Inc. was formed to organizations migrate to the cloud with One Solution, One platform, one with your customer.
http://bit.ly/1wqmNX3
Space to think | Cloud research using Logica futurescope CGI
The document discusses the results of a cloud research study conducted using Logica FutureScope. Over six weeks, 268 Logica FutureScope members participated by viewing 24 statements about cloud computing and writing 402 comments. The majority agreed on statements related to security concerns about data breaches and loss of availability in public clouds. There was less agreement on statements about early cloud adoption and large organizations adopting cloud faster. The results provide insights into both consensus views and areas of differing opinions on issues like security, agility, cloud adoption, and consumer preferences. Logica can help organizations develop cloud strategies tailored to their needs and priorities.
Microservices in cloud-based infrastructureGunnar Menzel
This white paper provides a detailed view of the impact microservices has on infrastructure; and examines how today’s infrastructure should be designed to support microservices.
This document outlines 10 major management challenges that can be faced when growing a company rapidly. These include defining roles functionally rather than by individual names to allow for change, overcoming biases in hiring, inverting the hierarchy so executives serve teams, dealing with success by expanding operations, managing cash flow when large orders deplete funds, spinning off new divisions when the company hinders success, avoiding acquisition from well-funded competitors, disrupting the competition strategically, reducing tax burdens that decrease free cash flow, and integrating acquired competitors. The challenges are all equally important depending on the company's stage of growth.
Top 10 Trends for Financial Institutions in 2017Epictenet Media
The document outlines the top 10 trends and predictions for financial institutions in 2017. The top trend is removing frictions from the customer journey through improved integrated multi-channel delivery and usage of technologies like big data, AI, and analytics. Other trends include open APIs, building partnerships with fintech firms, expanding digital payments, responding to regulatory changes, exploring technologies like IoT and voice, the emergence of challenger banks, and investing in innovation programs.
This document summarizes insights from CEOs of the top 100 hospitals in the US on keys to their success and future challenges. The CEOs identified an unwavering commitment to quality as the top driver of success, with a focus on measurement, transparency, and achieving awards. Developing strong relationships with physicians and maintaining leadership stability or bringing in new leaders were also seen as important. The greatest challenges for the future will be reimbursement cuts from healthcare reform and the transition to new payment models that emphasize value over fee-for-service.
This document discusses services available to irregular migrants in Genoa, Italy. It notes that while Italian law provides some healthcare and education for irregular migrant children, most irregular migrants number around 5,000-8,000 according to estimates. Services available to irregular migrants include limited public healthcare through special codes at certain clinics, as well as temporary shelter from NGOs for up to 5 weeks and exceptions occasionally made for public housing in some cases. Information is provided by the Non Resident Migrant Office and other public/NGO offices.
The document discusses the Sentinel HASP Envelope, which provides automatic protection for software applications through file encryption, code obfuscation, and anti-debugging techniques. It summarizes key features of the Sentinel HASP Envelope, including one-click protection, multiple calls to the connected hardware key for validation, and protection of intellectual property and trade secrets. The Envelope also provides multi-layered protection through dynamic arrangement of protection code layers to obscure the connection between the application and hardware key.
The document discusses how cloud licensing is revolutionizing traditional licensing models. It describes how cloud licensing allows for continuous, usage-based monetization through features like auto-activation and updates from a connected backend. This enables new licensing approaches like post-paid usage billing and harnessing usage data for customer intelligence. The document also discusses hybrid licensing approaches and how Sentinel Cloud Services provides a solution for feature-based provisioning, usage control, and analytics to support flexible cloud licensing.
Microsoft power point implemetoring riga abstractThomas Jézéquel
The document discusses examples of good practices implemented in Genova, Italy to promote positive public perception of diversity and migration. Several initiatives are highlighted, including: 1) Festivals, exhibitions, and cultural events organized by organizations such as Palazzo Ducale Foundation and Galata/Museo del Mare e delle Migrazioni museum to showcase diversity. 2) Research conducted by Centro Studi Medì to measure public perceptions and inform policy. 3) Community mediation programs to defuse tensions, such as those used to train police. 4) Annual events like the SUQ festival and BarCamp discussions to engage the public on migration issues. However, the document also notes some areas for improvement, such as developing a
This document discusses challenges and opportunities for multiculturalism in European cities. It notes two contradictory trends: socio-ethnic polarization and fragmentation versus neo-cosmopolitan exchange and interculturalism. The author argues that cities should work to invent a multicultural citizenship by embracing diversity, promoting cohesion, and ensuring equal rights and participation for all residents regardless of background. Specific policy issues that could support these goals include recognizing diversity, funding community projects, promoting the arts, addressing segregation, enabling local citizenship and conflict resolution.
La Unión Europea ha acordado un embargo petrolero contra Rusia en respuesta a la invasión de Ucrania. El embargo prohibirá las importaciones marítimas de petróleo ruso a la UE y pondrá fin a las entregas a través de oleoductos dentro de seis meses. Esta medida forma parte de un sexto paquete de sanciones de la UE destinadas a aumentar la presión económica sobre Moscú y privar al Kremlin de fondos para financiar su guerra.
Feria y Fiestas de Benahadux 2011 San JosédinaBenahadux
La Unión Europea ha propuesto un nuevo paquete de sanciones contra Rusia que incluye un embargo al petróleo. El embargo prohibiría la importación de petróleo ruso a la UE y también prohibiría a los buques europeos transportar petróleo ruso a otros lugares. Sin embargo, Hungría se opone al embargo al petróleo, lo que podría retrasar la aprobación del paquete de sanciones de la UE.
The majority of survey respondents (71%) are unfamiliar with or in the education phase of cloud computing, while only 11% have plans to implement cloud initiatives in 2010. Many software companies are rapidly expanding their portfolio of cloud offerings across infrastructure, platform, and software services. Transitioning to a software-as-a-service (SaaS) model provides benefits like reduced costs, faster implementation, scalability, and security, but established software companies face challenges adapting their business models, partnerships, and operations to the SaaS approach. Recurring revenue from SaaS contracts is a key driver of higher business valuations for software companies.
The document discusses the growing adoption of cloud computing and SaaS models. It notes that while 71% of organizations are still in the education phase of cloud computing, the number planning or implementing initiatives is growing. It also outlines some of the key benefits of SaaS models like reduced costs, faster implementation, scalability, and recurring revenue opportunities. Established software companies are encouraged to develop SaaS offerings to capitalize on these advantages and increase their business valuations.
This document discusses cloud computing and software as a service (SaaS). It outlines the evolution of cloud computing from mainframes to ubiquitous cloud models. SaaS has disrupted the software industry through cost-effective delivery models. The document argues that now is the time for channels to get involved in the SaaS and cloud markets due to high growth projections and opportunities. It suggests channels can specialize in cloud implementation consulting and services to help customers transition to the cloud.
1) The document discusses pricing and packaging strategies for software-as-a-service (SaaS) applications. It explores how pricing differs for SaaS compared to traditional on-premise software.
2) Key components of SaaS contracts include subscription models, pricing metrics, contract terms, billing, revenue recognition, service level agreements, and dynamic scaling.
3) Pricing and packaging strategies should be driven by business objectives such as growing the customer base, maximizing revenue, or differentiation. The strategies may differ depending on if it is a new SaaS startup or an existing company transitioning to SaaS.
Hanu Software has been blessed to be recognized by CIOReview as one of the worldwide top 10 Most Promising Microsoft Technology Solution Providers-2019!
Know everything about how Software as a Service (SaaS) can impact Government Sector and how can Cygnet Infotech help you leverage the capabilities of SaaS.
A Seat at the Table: The Case for Making Professional Services a Strategic Fu...JoshuaWalovitch
As the cloud becomes more ubiquitous, software purchasing becomes more decentralized. Individual business units purchase point solutions to solve specific, department-related problems that don't always support the organization's overall efficiency.
Learn how companies can generate efficient sales processes by prioritizing professional services teams in the latest whitepaper from WorkRails.
AppDirect Cloud Service Commerce 101 White PaperMadeline Titcomb
This document discusses the opportunity for service providers to offer cloud services to customers. It notes that while 74% of SMBs want cloud services from their primary provider, only 45% currently receive them. Offering cloud services allows providers to generate new recurring revenue streams, deepen customer relationships, and move up the value chain. However, historically providers faced barriers to entry like high costs and risks of developing marketplaces in-house. The document recommends using a cloud commerce platform to reduce barriers and make it easier for providers to offer cloud services.
The document discusses how the SaaS model is becoming an increasingly important trend and viable business model, especially during economic downturns when businesses seek to maximize technology ROI and efficiency with existing resources at lower costs. It notes that SaaS adoption will continue growing rapidly due to benefits like reduced costs, rapid deployment, centralized operations, and elastic scaling. Over the next five years, SaaS is expected to explode in prominence and change traditional business metrics and thinking, with the market evolving to include more niche providers and a blurring between SaaS and platform-as-a-service offerings.
The document discusses how the SaaS model is becoming an increasingly important trend and viable business model, especially during economic downturns when businesses seek to maximize technology ROI and efficiency with existing resources at lower costs. It notes that SaaS adoption will continue to rapidly grow over the next five years and change traditional business metrics and thinking. Key benefits of SaaS include reducing capital and IT labor costs through shared infrastructure and resources, rapid provisioning, centralized operations, and elastic scaling to improve service levels.
This document discusses the advantages of HR automation software delivered as software-as-a-service (SaaS). It notes that nearly 90% of organizations plan to maintain or increase their usage of SaaS solutions due to lower total cost of ownership compared to on-premise software, easier deployment, and lack of in-house IT resources. The document outlines key benefits of SaaS for HR automation such as 24/7 access, lower costs, automatic upgrades, and scalability. It also discusses factors that differentiate true multi-tenant SaaS solutions from those that are not fully cloud-based.
In 2016, cloud technologies went mainstream. But with maturity came the realization that moving to the cloud doesn’t happen overnight. CIOs are prioritizing hosted computing and cloud data storage. But they’re approaching the shift as a gradual, multi-year journey.
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Software as a Service (SaaS) is one of the fastest-growing divisions in the IT industry. SaaS models, which are centrally located on a remote cloud network, operate on a subscription basis and become useful for many businesses due to their flexibility, cost, and many other reasons.
Newsdata.io is just another example of Saas based product, which in this case is a news API that users use to get required news data through API calls. This is just one simple example of Saas.
In the coming period due to the covid pandemic, many companies will need the remote working of their employees, so the need for SaaS will only increase.
In this article, I’ve included some of the most important trends and growth data for SaaS solutions in 2022.
This document discusses ERP trends based on survey results from Panorama Consulting Solutions. It finds that around 70% of companies customize ERP systems up to 25% and only about 50% of projected benefits are realized. Future trends discussed include increased adoption of cloud/SaaS models, mobile and wireless technologies, social integration, and a blurring of lines between ERP, CRM and SCM systems. The document also notes growth in ERP adoption among SMEs and in public sectors.
This document discusses cloud computing, including its evolution and impact. It begins by defining cloud computing and identifying its three main service models. Next, it examines the growth of cloud computing and provides examples of companies using cloud services. It then explores the history of computing-as-a-service and how cloud computing emerged. The document also outlines the benefits cloud computing provides businesses, such as flexibility, security, and cost savings. Finally, it discusses how cloud computing is changing businesses and enabling innovation.
Learn more about trending cloud adoption strategies from CompatibL’s Cloud Adoption Special Report 2019, including Azure and AWS cloud adoption frameworks, cloud adoption trends and strategies in mitigating enterprise risks, and the future of cloud computing in the banking industry.
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5th Power Grid Model Meet-up
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Power Grid Model
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What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
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Navigating the Top Six Business Challenges of Delivering Software as a Service
1. Navigating the Top Six Business Challenges
of Delivering Software as a Service
whiTEpApEr
Executive Summary
For Enterprise organizations, utilization of software as a service (SaaS) applications means
Sixty-five percent or more of all easier budgeting, faster deployment, and reduced risk. For cloud service providers and
new business applications in the established on-premise software publishers, SaaS presents a new opportunity to give
enterprise will be cloud-based customers what they want—while ensuring recurring revenue streams and exploring new
or hybrid by 2015 (up from 15-20 markets. According to industry analyst firm, Saugatuck Technology, 65 percent or more of all
percent in 2009). And all customer new business application/solution decisions in the enterprise will be cloud-based or hybrid by
segments will be impacted. 2015 (up from 15-20 percent in 2009). And all customer segments will be impacted.1
Saugatuck Technology, The future of software delivery is clear. It’s the path to software monetization in the cloud that
January 2011 becomes foggy for both cloud service providers and established software publishers. While
delivering software as a service opens many doors for software vendors, it also presents a new
set of challenges. This paper explores the top six challenges software publishers are faced
with, and presents a quick and easy way for SaaS providers to define their service catalogs,
Thirty percent of enterprise provision and control user access at the feature level, measure service usage for billing and
spending on new software business intelligence purposes, and instantly adapt their service catalog to embrace new and
in 2010 was for cloud-based evolving market opportunities.
technology. And by 2014, 50% of
the IT budget for new software Accelerating Towards the Cloud
will be for cloud-based solutions The software industry is accelerating towards the cloud. According to Saugatuck Technology,
30 percent of enterprise spending on new software in 2010 was for cloud-based technology.
Saugatuck Technology,
And by 2014, they predict that 50 percent of the IT budget for new software will be for cloud-
January 2011
based solutions.2
70%
60%
50%
40%
30%
20%
10%
0%
2010 2012 2014
Percentage of New Software Expected to be Cloud-based
Source: Saugatuck Technology Inc., Cloud Infrastructure Survey (Fall 2009), Global N=670
Percentage of New Software Expected to be On-premise
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 1
2. This technology is playing out not only for the early-adopting SaaS players with ERP, CRM, and
customer support solutions, but also has expanded to include the more traditional workflow-
based solutions, including HR, finance, and collaborative design. The cloud movement seems to
be affecting us all.
This paper is a reflection of SafeNet’s experience and take on the top challenges software
vendors face when considering a move to the cloud, as well as how the cloud is changing (or not
changing) how vendors are monetizing their software solutions.
The Top Six Cloud Challenges
The cloud is not only changing the way we in which we build our software offerings, it also has
an impact on how we do business and interact with our customers. Over the past two years
SafeNet has been studying how software vendors can monetize (i.e., sell, do business, interact
with customers) most effectively in the cloud. Our research included data from top industry
analysts, vendors with a long history of successful services in the cloud, vendors currently
in the process of offering services, and existing software vendors that are currently selling
installed on-premise solutions and are just now building their cloud strategies.
We have distilled our research findings down to the six core challenges independent software
vendors (ISVs) face when attempting to monetize solutions in the cloud:
1. Costly to enforce contract compliance
2. Limited feature bundling
3. Costly to repackage
4. restrictive and very basic subscription business models
5. Manual and complex usage tracking and reporting
6. Fragmented operational processes for delivering both installed on-premise and
cloud offeringss
Service Agreement Compliance
It is easy to understand how enforcing contract compliance can help you squeeze every dollar
Interestingly enough, what we out of legitimate users. Interestingly enough, what we discovered is that a majority of cloud
discovered is that a majority of service providers are still using paper contracts. The belief is that getting to market quickly is
cloud service providers are still the most important factor and starting with paper contracts to get the initial set of customers
using paper contracts. won’t have a negative long term impact. They feel that their target customer base wouldn’t
intentionally overuse and that enforcement technology can be rolled out simply in a future
Up to 60% of ISVs do not have
version of the service.
systems in place to accurately
assess how customers are using Unfortunately, those that choose this path, underestimate the negative impact associated with
their software. allowing a customer to be ‘out of compliance.’ Let’s explore this with an example that we have
heard time and time again from our clients:
Sandhill Group Web Site,
October 2010 “We are a mature SaaS company that has been serving the industry for over ten
years. Our services are sold into large enterprise technology companies. When we
launched, we figured that because we were targeting household-name technology
companies, that we would have no problems with maintaining compliance with the
contract terms through just a standard paper license. Well, a year and a half went by
and we noticed that even though we were successful on-boarding new customers,
not a single customer came back to renew or to increase the limits on what they
purchased. This led us to perform an audit. What we discovered shocked us. Not a
single customer was in compliance with their service agreement terms. How could
this be? Even the largest, most well-known customers were consuming more service
than what they had purchased!”
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 2
3. They had identified that their customers were outside the boundaries of their contracts, and the
real cost of having to bring customers back into compliance revealed itself. This is a relationship
cost that starts from first having to explain to a customer how they were able to get out of
compliance in the first place. It was astonishing to these paying customers that they could
unintentionally become out of compliance. New terms were renegotiated and the customer’s
purchaser had to explain to management why, during the next budget cycle, the budget for the
software needed to be increased even though they would be using the same level of service as
the year prior
With the luxury of hindsight, we can understand how having the proper controls in place, allowing
our customers the transparency in their contract terms, and providing a smooth easy upgrade
path to increase limits (and functionality) eliminates this costly customer predicament.
product Versatility
Packaging is an art improved over time, based upon competitive offerings, evolving technology,
emerging problems, customer preferences, and targeting new markets. All of these things
influence how to best package or bundle our products to maximize the applicability of our
offering.
It’s clear that the SaaS market is still emerging, and so far there is minimal diversity in the way in
which various service offerings can be consumed. SafeNet has recognized this same trend with
installed applications over the years. During the early stages of installed on-premise software’s
rise, most software was offered with limited functionality. As the market grew year after year,
packaging versatility played a key role in positioning and maximizing a software vendor’s
business.
How do we reach the right product versatility?
Product
Segmentation
Which features Optimized Market
do I monetize? Product Applicability
Packaging
The right offering for
How do I deliver every customer
those features?
Business Agility
Versatility is only half the battle. If you are unable to rapidly respond to ever-changing market
demands, you create an opportunity for your competition to catch up with you. Being able to
adapt your service catalog in real time significantly reduces your time to market and R&D costs.
Decoupling engineering from your business decisions is one of the smartest moves you can
make. Involving R&D when making repackaging changes is a real momentum killer. Ideally, what
you should aim to accomplish is to be able to make business decisions regarding packaging,
licensing terms, and pricing without ever having to involve engineering. Involving R&D at these
stages defocuses your precious limited resources from their core responsibilities.
One of the most successful SaaS players to date (a service that nearly everyone has used)
highlighted the problem for us perfectly. To introduce new packages to the market took them
nine months. They were not introducing new features, not releasing new innovation, just a new
package of existing features. Nine months of precious development time just to sell the same
product in a different way.
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 3
4. Sophisticated License Models
Up to this point, we have been talking about product packaging—what a customer can consume.
Now we will switch gears and move to another important topic—how they consume.
As your target markets mature, the way that customers want to consume your offering will
diversify. We have seen this truth play out in the on-premise market time and time again.
The same trends are happening with SaaS as it continues to mature. You want to allow your
customers to budget for and consume your service in the best way possible for their business.
Some of the main factors that influence consumption preferences are market segmentation,
customer size, and how critical the offering is to their business. To highlight an example of
customer size, a recent CoFluent Design news release detailed a new way to do business.
CoFluent is a leading electronic simulation-level company providing system-level auditing and
simulation for embedded devices. They have a very high-value asset in their design software,
and they are very successful at the high end of the market. They adopted a pay-per-use model
for their design software to address the need for a lower price point. This lower end of the
market only requires the software to do one or two designs a year but couldn’t afford the high
price tag for their subscription. As CoFluent’s market matured, they needed to find new ways to
offer, not repackage their features, and sell to a different segment of customers.
Business intelligence
The cloud delivery model for software offers vendors the ability to much more easily track
customer usage. Unfortunately, the majority of service providers are only collecting and using
this information for billing. This approach leaves valuable strategic information on the table that
can be used to improve your offering.
Recent research shows that up to 60 percent of ISVs do not have systems in place to accurately
assess how customers are using their software.2 One of the most basic day-to-day influences
product managers have on their product line is in prioritization of their product’s user stories
for the development team. Having the right tools in place allows product managers to easily
understand what the most popular features are and where to direct their investment. If there are
areas that are of very little use to customers, you shouldn’t continue to invest your R&D and Q&A
cycles in these areas with every release.
Business intelligence can also lead to making better packaging decisions. Understanding who
is using what can highlight which features to monetize separately. Maybe there is a low-interest
feature that you could package in a different way to accelerate demand.
As important as business intelligence is to making the right technology decisions, becoming
more intimate with what your customers are doing makes you a better technology partner. We all
want to realize a partnership with our customers and not just drop off software and hope they
figure it out.
One of the most common ways this business intelligence can help is by bringing potential
Augmenting your on-premise deployment issues to light. If you sold 1,000 seats and, after three months, you get a report
portfolio with a cloud service should showing that only ten seats are activated, this can be an early warning sign of a deployment
not double your cost or increase issue. It could be a customer training issue or perhaps a professional services integration issue.
your operational workload. Whatever the root cause, having the insight upfront to proactively reach out to your customers
allows you to realize the promise of becoming a technology partner and not just another vendor.
Back Office Support
If you have been involved in establishing the business process for licensing, from contract
creation to delivery to activation tracking, and then upgrades, you know that it requires a high
level of sophistication and work to have a smooth running system. Having the right systems and
the right training of your internal and external (customers, distributors, partners) users is critical
to the success of the business process. Augmenting your on-premise portfolio with a cloud
service should not double your cost or increase your operational workload. If you are going to be
offering both on-premise and cloud-based solutions, it doesn’t make sense to have two separate
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 4
5. systems in place to handle the different types of business. We can examine the impact in two
ways—from the internal vendor perspective and from the perspective of the external users.
As a vendor, you need a single way to manage multiple business lines. You don’t want to fall into
the trap of having two separate systems to create and manage contracts. Because you would be
losing a lot of efficiency along the way, not to mention that different systems would drive up IT
costs, hardware costs, software costs of the managing systems themselves, training costs, and
overall complexity.
Let’s not only focus on the disruption of two disparate systems on your internal users, but let’s
also be cognizant of the effect on your customer. One of the most overlooked aspects of a good
license management system still tends to be its effect on the end user. As your customer, I want
to, at any time, be able to access detail of my assets. I want to know what I have purchased. I
want to be able to map my costs to the value I am getting (e.g., I have 20 users and those users
logged so many hours). I want to be able to know how I could upgrade my plan to take advantage
of new features or maybe other product lines you offer. And, most importantly, I want the various
product lines that I purchase from you to be consolidated and understandable in a unified way. I
don’t want to have to view my entitlements from three or four different systems.
Growing pains – A Natural progression
The following is very common scenario in the software product lifecycle. And because the same
things hold true for SaaS business lines, we’ve included it in hopes that it will help you plan for
the road ahead.
As a software provider, when entering a new business line into the market, it is common to take
a relatively simple application with a very small and manageable number of features and offer
it at a flat rate. And as typical with an introductory offering, because of the limited number
of features, you aim to capture a very targeted segment of the market. As customer adoption
increases, you will go through the traditional market saturation cycle with your customers.
You will start on-boarding customers of different types and from different industry segments.
This will push you to grow your offering in varying directions; different features that are only
applicable to certain market segments. As this continues, you will be faced with various
challenges.
The first challenge will be to build a plan to monetize all this additional investment. Your
customers will expect that the increased R&D investment should be covered under their low
flat-rate subscription. As a software vendor, you have the foresight to know that if you’re not able
to monetize your continued R&D investment, you are in a losing financial proposition.
The second common challenge is in knowing how to package this larger set of features to more
specifically target each customer segment. This step then leads you to realize that a subset of
these features are high value and/or potentially very costly to maintain. Therefore, you need to
know how to monetize these features with a model that more directly ties the value of use to
each specific feature.
As your success grows, you bring more offerings to market and build a larger and larger customer
base. How will you manage the ever growing product/service catalog? How will you automate
contract creation, delivery, activation, and asset detailing for all those customers? How will you
incent upgrades and continued growth of your existing customer base through promotional
plans and packages targeted to specific segments of the market? How will you manage across
business lines? How will you manage across licensing technology? How will you manage multiple
delivery models (SaaS and on-premise) for your entire product portfolio?
This natural progression has played itself out in the on-premise space time and time again. And
our research and experience tells us this same cycle holds true for SaaS applications.
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 5
6. Summary
As early adopters of SaaS have realized, it is not easy to find the right catalog segmentation,
feature bundling, and pricing models. It takes time, experimentation, and, most importantly,
service catalog flexibility. As with traditional software consumption, ensuring user compliance
with the terms of a service agreement is critical to profitability. Before SaaS, data collection was
a premium feature of most software licensing and entitlement management systems, used to
forecast trends and make informed business decisions. In the cloud, usage data is not only used
for business intelligence but is vital for supporting business-critical processes, such as billing.
Therefore, it is essential that cloud service providers are able to easily track, organize, and
report on service usage.
While cloud service providers are running into many of the same challenges faced by ISVs in
delivering on-premise software several decades ago, the benefits of cloud service delivery
far outweigh the potential growing pains. The good news is that you don’t have to go it alone.
SafeNet is a partner that has been serving these markets and solving these challenges for over
25 years.
SafeNet Sentinel®Cloud Services
Sentinel Cloud Services make it quick and easy for SaaS providers to define their service
catalogs, provision and control user access at the feature level, measure service usage for billing
and business intelligence purposes, and instantly adapt their service catalog to embrace new
and evolving market opportunities.
DEFINE
DEFINE
A versitile service catalog for maximum market penetration
ADAPT PROVISION
PROVISION
Contracts & automate business processes to maximize efficiency
CONTROL
Service authorization to ensure service agreement compliance
MEASURE
Service usage for billing support & instant business insight
ADAPT
Service offering on-the-fly to embrace new & evolving markets
MEASURE CONTROL
About Sentinel Software Monetization Solutions
SafeNet has more than 25 years of experience in software protection, licensing and entitlement
management, enabling software monetization of applications delivered on-premise, embedded
within a piece of hardware, or hosted as a service in the cloud. The Sentinel product portfolio
includes: Sentinel HASP, Sentinel RMS, Sentinel EMS, and Sentinel Cloud Services.
Bibliography
1, 2 Saugatuck Technology, Key SaaS, PaaS, and IaaS Trends Through 2015: Business
Transformation via the Cloud, January 2011
http://saugatucktechnology.com/images/Exec_Sum/834SSR_Exec_Sum.pdf
3 Sandhill Group, Software Pricing and Licensing Trends -
2010 http://www.sandhill.com/opinion/editorial.php?id=330
Navigating the Top Six Business Challenges of Delivering Software as a Service Whitepaper 6