Leading through change in the new remote world
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The document provides guidance for leaders navigating change and leading teams remotely during times of uncertainty. It offers tips for executive leaders to communicate clearly and build resilience, for IT teams to support continuity through infrastructure improvements and security measures, for HR and L&D to enable remote work and put employee needs first, and for people managers to encourage effectiveness through goal setting, recognition, and communication. The overall message is that remote work requires creating structure and a sense of community to maximize productivity while employees work from home.
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Leading through change in the new remote world
- 2. Navigating change in the new remote world We are experiencing an unprecedented time of change and uncertainty. As leaders tackle uncharted territory, how do you lead your workforce through change in the new working world?
- 3. How to lead your workforce through uncertainty and change Executive leaders ★ Calm is more valuable than panic ★ Over Communicate and lead with empathy ★ Tap into key stakeholders as your “response team” ★ Authenticity as a leader ★ Build a resilient organization ○ Agile planning principles ○ Cutting-edge IT infrastructure with built-in redundancies ○ Learning mindset and change agility ○ Workforce planning ★ Plan for what’s next
- 4. How IT teams can support business continuity in a remote workplace It leaders ★ Cybersecurity ○ Implement single sign-on ○ Require multi-factor authentication ○ Provide recommendations on home network security ○ Provide employee guidance on new security scams ★ IT infrastructure ○ For flexibility, adopt hybrid cloud infrastructure ○ For high availability, create redundancy ○ For quick response times, use DevOps automation ★ IT operations ○ Maintain consistent and transparent IT support ○ Double down on communication & productivity apps ○ Keep an eye on security
- 5. How to enable employee success in a remote workplace Hr and l&d leaders ★ Quick pivot: Mobilizing your People and L&D team ★ Enabling remote work throughout the employee lifecycle ○ Recruiting and interviewing ○ Onboarding ○ Manager training — leading remote teams ○ Supporting employees as they work remotely ○ Offboarding ★ Putting people first: It’s about being human first and foremost
- 6. How to ensure employees work from home effectively People managers ★ Encourage work breaks ★ Put recognition front and center ★ Take employee feedback seriously ★ Create daily or weekly to-do lists ★ Filter For Mission, Values, Outcomes And Role ★ Schedule Video-Based Coaching ★ Establish Close Bonds, Help And Support Frequently ★ Use Technology To Build Community ★ Connect Their Goals With Yours ★ Make It Feel Inclusive ★ Create A Communication Strategy ★ Trust Your Team ★ Set Clear Expectations
- 7. Working from home doesn’t mean you lose the sense of professionalism. It means you have to create a warm work environment to become more productive than ever. Unlike the office, a lot of distractions can surround while working at home. Your job is to get over from those distractions and give your level best to thrive organization.