Satish Chandra provides a summary of his career objective, professional experience, skills, and education. He has over 10 years of experience in the automotive industry spearheading workshop operations and training technicians. His technical skills include vehicle electronics, diagnostics, calibration, and programming experience across various automotive software platforms. He holds an MBA in HR and marketing and a B.Tech in mechanical engineering.

1. SATISH CHANDRA .K
Contact: +91-9951223307; Email: ksatish_chandra@yahoo.co.in;
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CAREER OBJECTIVE
Intend to structure my growth in pace with the ever-changing corporate environment. Make my learning curve to move in a linear
fashion along with the growth of my Management & Technical skills, coupled with overall personality development in order to face
the challenging times ahead.
PROFESSIONAL SNAPSHOT
 A dynamic professional rich experience in spearheading workshop operation / Hyundai SOP’s.
 Successfully trained all the Technicians and service advisors in saboo Hyundai with mandatory E-Module and Product
technical specification.
 Very versatile hands on knowledge in Vehicle electronics, operations, man management, human resources, marketing to
operating systems like Linux, OSEK/VDX( vehicle distributed executive) etc.
CORECOMPETENCIES
AUTOSAR MOST FlexRay
Controller area network Lin-Bus KWP2000
ARINC Hardware in LOOP Supply Chain Management
ELSAWIN(Skoda) DISS(Skoda) ETKA(Skoda)
VAS,ODIS, VCDS(Skoda) Bosch EMS(EDC-15,16,17) GDMS(Hyundai)
G-scan, GDS(Hyundai) Snap-On(Hyundai) Customer Management
Estimations & Budgeting Operations Management Relationship Management
Vendor Development Change Management MIS Management
Risk Mitigation & Control UDS, ASAM Resource Optimization
Training Management HR Management Strategic Partnerships
SCHOLASTICS
 Persued MBA (HR & Marketing) from ICBM SBE Business School Affiliated to Osmania University. In 2011.
 Persued Graduation with B.Tech (M.E) from Indira Reddy Engineering College. Affiliated to JNTU Hyderabad. In 2007
TECHNICAL SKILLS
 Languages : C& data structures.
 Operating systems : Windows 7/vista/XP/2007, MS DOS.
 Tools : MS Office, ETKA, ELSA win, VAS, VCDS, DISS.
 ECU Calibration and Parameterization
 Electrical & ECU functions validation in Vehicle level
 Vehicle Integration & ECU Reprogramming
 Vehicle Electrical functionality testing
 Flash programming, Reprogramming, Diagnostics ECUs
 Diagnostic protocol (KWP2000, UDS, ASAM, CAN, ISO 26262 functional safety, ODX -open diagnostic data exchange etc.)
 Red Hat Certified Engineer (RHCE) on Enterprise Linux (6.0)
 Please do find the details in the following site
 http://www.redhat.com/training/certification/veryfy
 By providing following certification no. 120-189-956
EMPLOYMENT SKETCH
Company Saboo Hyundai
Duration April 2014 to oct 2014
Designations Asst. Manager for service
Present Location Hyderabad
Job Description:
 Maintain MIS records and produce excel based reports to management such as FTE reports, Learning & Development reports,
Billing and Invoice trackers
 Responsible for revenue generation and also encouraging repeat business.
 Forecast of futuristic issues that may occur and set up business continuity plans.

2. SATISH CHANDRA .K
Contact: +91-9951223307; Email: ksatish_chandra@yahoo.co.in;
22
 Ensure the KPI's are followed by sales and marketing team with 100% compliance maintained in conjunctions with workshop
guidelines.
 Organize promotion programs, set up registration counters during these programs and provide support to customers who attend
these programs
 Meet corporate companies, fix appointments and convert leads into potential customers
 Generate leads through online sources, references and fix follow-ups as and when required
 Initiated the project from design phase to Live phase and ensured operations is running smoothly
 Created new supply chain contacts and expanded the existing supply chain contacts to ensure spares availability as and when
required
 Designed and preparedexcel reports like pricing tracker, supply chain tracker, inventory tracker, cash flow tracker, client data
tracker, invoice tracker useful for smooth operations
 Handling the clients once they visit to get repair job done and ensure customer comfort ability
 Maintenance of client billing, cash collection and handing over to accounts department
 Performed business development activities and contributed towards business stability
 Participate in weekly / monthly meetings with top management (Operation’s Head, General manager, Managing director )
Company New Mars Enterprises
Duration Jan 2013 to April 2014
Designations Diagnostic & tuning specialist
Job Responsibilities:
 Monitoring the Engine and optimizing engine performance and use of resources, including selecting optimal physical
implementations of engine parts and software.
 Mixed Workload Design and Optimization on EMS.
 Review & recommend Engine performance suggestions which involve weekly and monthly engine testing & reporting.
 EMS Process review and re-design.
 Providing EMS performance and tuning optimization suggestion.
 Application Tuning involving bad performing / spooling out /Suspect queries.
 Suggesting performance engine parts based on tables in the EMS system.
Company Mahaveer auto Diagnostic pvt ltd (Skoda dealer)
Duration (Dec 2007- Feb-2009) & (Nov 2011 to Sep 2012)
Designations Technical Coordinator
Job Responsibilities:
 Take logs from vehicle and send the data through CRM tool DISS for auditing, warranty approval and data mining for new
product development and upgrading the existing product. Troubleshoot electrical and electronic problems plus software update
for vehicle Electronic control units.
 Work priorities to train technicians about new technologies in Skoda car and also communicate the escalated cases to level 1
specialist in Skoda Aurangabad plant.
 The primary responsibility is to support the workshop network with ongoing technical issues and highlight lapses in process.
Presentations designed to disseminate advanced product information and emerging trends are performed nationally.
 AQUA monitors the parts sold and replaced in the dealers so that we can see if there are problems that affect more than one
vehicle. It looks at DISS and SAGA to get its data.
 System 42 is the main system that all software for the dealers is developed and stored on. When you download software to your
5051 machine, it comes from the system 42 database.
 QUASSI isn't used anymore but did a similar thing to AQUA which replaced it (still called QUASSI data in AQUA).
 HST2 is the main database used to write and store TPIs that are published in Elsa. It's also where campaign documents are
stored.
 A key success in this position includes actingas a single point of contact between technical support and the center network for
the Skoda and Audi.
 The position demands a systematic approach to work as well as the ability to gain the trust of the network representatives that
are in communication with the team. Relationships built on reputation assure that all instructions are acted upon swiftly and in a
logical manner.
 The ability to negotiate fairly and precisely is essential. This includes areas where extra labour sales are requested or inefficient
diagnosis has resulted in excessive car hire claims; a good understanding of the warranty, parts and customer care process is
therefore essential.
 The position of a technical support specialist sits within a process driven environment that is heavily aligned to manufacturer
systems and initiatives. Core-process and service standards are monitored to assure efficient and professional service is
delivered to the customer. Mandatory tooling, specialist training and unjustified-contact reduction are examples of this.

3. SATISH CHANDRA .K
Contact: +91-9951223307; Email: ksatish_chandra@yahoo.co.in;
33
Significant Achievements and Highlights
⋙ Remapped Skoda Octavia from 90 Bhp to 125 Bhp, Skoda superb V6 diesel from 163 Bhp to 200 Bhp, Skoda Octavia RS
150Bhp to 210Bhp.
⋙ Remapped car participated in Andhra Pradesh motor sports club drag racing in Feb 2010 & Valley run 2013 in pune.
⋙ Attended south zonal conference organized by Hyundai motor India ltd at Chennai august 2014
PERSONAL DOSSIER
Date of Birth : 26th
April-1985
Marital Status : Single
Languages Known : English, Hindi, Telugu & German
Present location : Hyderabad
REFERENC ES
Can be furnished upon request.
DECLARATION
I hereby assure you that the above information is true to the best of my knowledge and if given an opportunity, I will prove to be
worthy of your confidence.
Date:
Place: Hyderabad (Signature)
Satish Chandra .K