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We are mobile:
39 of top 50 digital
news sites receive
more traffic from
mobile than desktop
Audiences read
content in their
“stream” via app
notifications, social
media, email
New content platforms
are proliferating:
Instant Articles, Twitter
Moments, Snapchat
Discover, Periscope,
Apple News, etc.
In 2015 roughly $10.7B
was spent on native
ads, up from $7.9B in
2014
INCITING
MOMENT
RISING
ACTION
CLIMAX /
CHANGE
FALLING
ACTION
REVELATION
This simple storytelling
structure has worked
for thousands of years
Emotional Connection
Credible
Problem Solver
Hero’s POV
Hurdle / Old way of
doing things
YOUR
REVELATION
THEME 1
AUDIENCE 1
THEME 2
AUDIENCE 2
THEME 3
AUDIENCE 3
3-5 Words Max
3-5 Words Max
3-5 Words
Max
• Tired phrases that have lost their meaning:
next generation, leading edge, disruption.
• Overused words: disrupt, literally, leverage.
• Nounification: “the ask, the solve.”
• Cultural trends: on fleek, hot takes, hot
mess, throw shade.
You get the idea!
There are two ways to get news coverage: be part of
today’s news or make your own.
Smart PR people:
• Situate stories within context
• Convince CEOs to take meetings with young
reporters
• Remove marketing collateral from meetings
• Make spokespeople quotable
• Eliminate Powerpoints from briefings
• Follow up
• Find a good replacement spokesperson
• Withhold advance briefings on reporters who
break embargoes
• Take no for an answer
8 out of 10 read a headline,
only 2 click through.
Here’s how to increase CTR:
• Words like “photo” and “who”
• Bracketed info: [infographic] or [video]
• Numbers and percentages
• Keep it short: 80-100 characters (20 to 40
are even better)
What not to do:
• Use words like “easy,” “magic,” “cure” and
“free”
• Reference to reader with “you” or “your”
• Use superlatives like “always”
A press release
should read like
a news story.
Pick your target.
Write like they do.
1. Expect the reporter to know nothing
2. Know what the reporter covers
3. Know what’s happening in the news
4. Anticipate the questions
5. Write your answers
6. Practice
7. Use pauses and silence well. Don’t fill the space
8. Be yourself
9. Clarify
10. Follow up
11. Once the story appears, make sure it is on track
1. Give them something they can use in your email.
Don’t go for the phone call.
2. Use a conversational tone and include short
points and sound bites. Add to the story, don’t
write it.
3. It’s not about you. Remain vendor-neutral and
share your point of view, not your product.
4. Be fast.
5. Say something useful/unique/contrarian or
don’t do it.
6. Offer the big picture. It’s just as important to
look ahead as it is to talk about the present.
“I think there’s a good chance that in five to ten
years the Internet is going to look really
different, just like it did five or ten years ago,”
BuzzFeed Distributed head Summer Anne
Burton. “And one of those trends might be that
people consume media within the places where
they’re also networking with their friends.”
• What are you trying to achieve? Leads,
awareness, crisis containment? Tie metrics to the
goals.
• For leads, measure reach and engagement.
• For awareness, measure sentiment and share of
voice.
• For conversation, measure influence.
IS PR HELPING YOU MEET YOUR BUSINESS GOALS?
11 Steps to PR in the Age of [In]Attention

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11 Steps to PR in the Age of [In]Attention

  • 1.
  • 2.
  • 3.
  • 4. We are mobile: 39 of top 50 digital news sites receive more traffic from mobile than desktop Audiences read content in their “stream” via app notifications, social media, email New content platforms are proliferating: Instant Articles, Twitter Moments, Snapchat Discover, Periscope, Apple News, etc. In 2015 roughly $10.7B was spent on native ads, up from $7.9B in 2014
  • 5.
  • 6. INCITING MOMENT RISING ACTION CLIMAX / CHANGE FALLING ACTION REVELATION This simple storytelling structure has worked for thousands of years
  • 7. Emotional Connection Credible Problem Solver Hero’s POV Hurdle / Old way of doing things
  • 8. YOUR REVELATION THEME 1 AUDIENCE 1 THEME 2 AUDIENCE 2 THEME 3 AUDIENCE 3 3-5 Words Max 3-5 Words Max 3-5 Words Max
  • 9.
  • 10. • Tired phrases that have lost their meaning: next generation, leading edge, disruption. • Overused words: disrupt, literally, leverage. • Nounification: “the ask, the solve.” • Cultural trends: on fleek, hot takes, hot mess, throw shade. You get the idea!
  • 11. There are two ways to get news coverage: be part of today’s news or make your own. Smart PR people: • Situate stories within context • Convince CEOs to take meetings with young reporters • Remove marketing collateral from meetings • Make spokespeople quotable • Eliminate Powerpoints from briefings • Follow up • Find a good replacement spokesperson • Withhold advance briefings on reporters who break embargoes • Take no for an answer
  • 12. 8 out of 10 read a headline, only 2 click through. Here’s how to increase CTR: • Words like “photo” and “who” • Bracketed info: [infographic] or [video] • Numbers and percentages • Keep it short: 80-100 characters (20 to 40 are even better) What not to do: • Use words like “easy,” “magic,” “cure” and “free” • Reference to reader with “you” or “your” • Use superlatives like “always”
  • 13. A press release should read like a news story. Pick your target. Write like they do.
  • 14. 1. Expect the reporter to know nothing 2. Know what the reporter covers 3. Know what’s happening in the news 4. Anticipate the questions 5. Write your answers 6. Practice 7. Use pauses and silence well. Don’t fill the space 8. Be yourself 9. Clarify 10. Follow up 11. Once the story appears, make sure it is on track
  • 15. 1. Give them something they can use in your email. Don’t go for the phone call. 2. Use a conversational tone and include short points and sound bites. Add to the story, don’t write it. 3. It’s not about you. Remain vendor-neutral and share your point of view, not your product. 4. Be fast. 5. Say something useful/unique/contrarian or don’t do it. 6. Offer the big picture. It’s just as important to look ahead as it is to talk about the present.
  • 16.
  • 17.
  • 18. “I think there’s a good chance that in five to ten years the Internet is going to look really different, just like it did five or ten years ago,” BuzzFeed Distributed head Summer Anne Burton. “And one of those trends might be that people consume media within the places where they’re also networking with their friends.”
  • 19.
  • 20. • What are you trying to achieve? Leads, awareness, crisis containment? Tie metrics to the goals. • For leads, measure reach and engagement. • For awareness, measure sentiment and share of voice. • For conversation, measure influence. IS PR HELPING YOU MEET YOUR BUSINESS GOALS?

Editor's Notes

  1. The workplace and our culture are being transformed by millennials and a more diverse population.
  2. The media is almost unrecognizable.
  3. A great story much have these elements: Passion, yes your passion for your business, but more important is the market’s passion for your revelation. What is the hunger, the need in the market fueling your innovation? Hero – a hero must not only be passionate and capable, but a CREDIBLE problem-solver. We must root the hero’s POV in authority. Villain – without a villain there is no story. Who or what is your villain? And the revelation we talked about on the previous slide: the new world vision for possibility. Our imagining of the future.
  4. Now you need to tell your story – because telling it once in only one way won’t stick. It needs to reverberate through themes that appeal to your target audiences. Theme 1: the most relevant and close to your revelation. This should appeal to your most important audience. This is the theme we will repeat most frequently in our work together. It could be investors if fund-raising is the #1 goal, target customers If sales is critical, etc. The theme, notably, is an idea, not a tactic. It’s the how of your revelation for this audience, not the what. Theme 2: This theme is important, but less so than theme 1. It’s your #2 audience and theme 3 follows the same pattern. We repeat these with decreasing frequency to more targeted audiences and through more focused tactics. IMPORTANT: all of the themes MUST relate back to the revelation. There may be other things you want to pursue, but this is an exercise of focus. Anything that falls outside the fields of reverberation (the themes), is probably not something we should focus on right now. These themes will also shift over time, so we’ll revisit them with the quarterly planning process.
  5. Other suggestions: Don’t be surprised if the reporter knows a lot. Don’t read your answers.
  6. Know When More is Less. I’m talking about quality over quantity. Remember headlines like this, “Someone Left a Dog Outside During a Rain Storm…Then This Happened”? They don’t really work anymore. People got smart, or we’ve reached the saturation point. It doesn’t matter. Consumers are holding content to a higher standard because there’s so much of it we just can’t take it all in. Sure, you might get clicks with a great headline, but if the content stinks after that, no reader is going to stay and they surely won’t come back. First impressions matter.
  7. . Place Your Content in the “Stream.” The mobile explosion means that your content’s not going to find too many dates hanging out on your website all alone. It needs to get out there into the stream where people find their news, say Facebook (it reaches more people than free TV) or Twitter. But the stream is wider than that. LinkedIn Publisher’s 1 million contributors are finding big audiences there (read more tips from LinkedIn’s Caroline Fairchild). While you’re at it, put the content up on Medium, too, and get your blog on Apple News (submit here). Let’s not forget the email newsletter. Yes, I said email newsletter. They’re back (even Lena Dunham agrees) and they work.
  8. Measure Something That Matters. There is so much to measure – clicks, engagements, sentiment, share of voice, retweets, likes, shares, comments. It’s hard to know what to think about all of these numbers. What are we really trying to achieve  with PR? Well, we’re usually trying to do drive sales. So first we need leads, and to get leads we need to broaden awareness so we should be measuring reach. Then we need credibility. It’s one thing to say something on your blog. It’s another to have the Wall Street Journal quote you saying the same thing so we need quality media coverage. Finally, we need the products of PR to be useful. If you can’t reuse the content for sales or your newsletter or a webinar or you name it, there’s no point in its existence. Great content and media coverage leads to the other things, namely interest and engagement; that’s what moves leads down the proverbial marketing funnel. The big question we should be asking is this: is PR helping you meet your business goals?