Nathan Mumm has over 20 years of experience in IT management, focusing on infrastructure, applications, and team development. He has worked for companies such as Copiers Northwest, Vulcan Inc., and Microsoft. At his current role as Chief Technology Officer for Copiers Northwest, he manages a budget of $1 million and 12 employees. Previously he was the Director of Executive Services at Vulcan Inc. where he oversaw technology, library, studio, and security services with a $5.4 million budget and 150 employees. He also has experience as a Senior Program Manager at Microsoft where he helped launch products such as Xbox and SharePoint.

1. Nathan Mumm
SUMMARY OF QUALIFICATIONS
Over twenty years of IT management experience, focusing on infrastructure, applications, and team
development. A result oriented approach to technology and business operations has allowed for historic
success working directly with cutting edge technology firms such as Microsoft and Vulcan. Core specialties
include:
AREAS OF EXPERTISE
Hardware as a services (HaaS)
Project and Program Management
Managed Print Services
Policy/Procedure Implementation
Financial Reporting & Budgeting
Client/Vendor Relations
Data/Service Center Management
Contract Negotiations
Cloud Services
PROFESSIONAL EXPERIENCE
Chief Technology Officer March 2014 - Present
Copiers Northwest
Regional sales organization focused on office automation hardware, software and IT solutions.
 Manage technology division employees (12), budgets, and resources for CNW and BluZEBRA
 Develop IT division’s strategic goals in alignment with organizational vision
 Oversee development and implementation of new technologies for the organization
 Grow and mentor staff (12 employees)
 Collaborate with executive suite regarding strategy and implementation
 Manage $1,000,000 budget
OUTCOMES:
 Successfully integrated newly acquired (Bend, OR) branch into existing CNW technology
stack, merging over 10 years of data.
 Upgraded Voice from Traditional line switch to premise-based Avaya system. This includes
architecture configuration, training and deployment.
Director of Executive Services December 2007 – December 2013
Vulcan Inc.
Philanthropic organization founded by Paul Allen, based in Seattle, Washington working to solve some
of the biggest global issues.
 Reported directly to Paul Allen (24 X 7)
 Oversaw all aspects of technology, library, studio, and security services within the
organization.
 Provided director level support and decision making with key technology analysis on venture
capital investments.
 Managed complete security review and RFP process to replace physical security at 14 estates
and private yachts. This was a 2.4 million RFP proposal.
2122 36th
ST SE, Snohomish WA 98290 | nathanmumm@hotmail.com | (206) 582-9063

2.  Provided advance cybersecurity black box solution for security of principles desktops and
personal email with on call 24x7 support team.
 Supervised 12 teams directly with over 150 employees and contractors with an active 5.4
million budget. Had an active role in property development, technology refresh, new product
development of software and physical security implementation.
OUTCOMES:
 With 12 teams I was able to provide cross group synergy with combining teams and area of
responsibilities realignment of overall vision which resulted in over 1.4 million dollars in
savings.
 Reduced annual contractor spend for service by 40% yearly with a cost savings of 8 million
dollars.
Senior Program Manager October 2007 – May 2013
Microsoft
Multinational Technology organization producing innovative software, technology, and solutions.
 Managed the Xbox Service Group on the release of the original Xbox.
 Created the help desk service team, which provided technical support (24x7) to internal Xbox
Development Teams.
 Oversaw a beta development team for Microsoft SharePoint, which included, resource
development and testing.
 Provided daily support for principals, Bill Gates and Bob Herbold.
 Supported over 15,000 machines as the top escalated technician
 Worked in the PC Install group working on installing Windows 3.0, 3.1 and Windows for
Workgroups and configuring PC’s on the Microsoft Token Ring Network.
OUTCOMES:
 Worked on Alpha product that resulted in the creating of Sharepoint version 1.0. Sharepoint
today is the world’s leading document management solution for 65% of all business.
 Contributed to the launch of the Xbox, by individually sourcing and managing the third party
partner that provided full development resources along with ticketing and escalation teams
for Microsoft Developers.
CERTIFICATIONS, SKILLS, AND AFFILIATIONS
 PSI: Capture Certified Professional
 MCSE (1999-2003)
 A+ Certified
 Macintosh Service Certification
 Compaq Service Certification
 Dell Service Products Certification
 MOF framework training (Six Sigma)
 Toshiba Development Certification