MyMoon is a voice-activated counseling application that uses artificial intelligence to provide easy access counseling sessions for individuals experiencing symptoms of mental health issues like depression and anxiety. The application aims to make counseling more accessible by allowing users to attend sessions from the comfort of their own homes. It is designed to be easy to navigate and use in dark spaces. The goal is to comfort users by providing a familiar object, the moon, that is always available to them.

1. AN EASY-ACCESS COUNSELING APP
PROTOTYPED BY CHIWON LEE

2. Concept Statement
MyMoon is a voice-activated application that utilizes artificial intelligence to support individuals that
show symptoms of depression, anxiety, and other mental health concerns that require psychological
counseling. MyMoon will provide easy-access counseling sessions for individuals based on the logic that
counselors assist visitors to find the answer within themselves by asking questions instead of providing answers.
The problem that the system will solve is the fact that it is hard for those who are mentally distressed to
go to see a counselor as many lack the energy to do so; the system will allow users to attend counseling
sessions in the comfort of their home. The design vision is to make the application easy to navigate and easy
on the eyes when opened at a dark space. The emotional impact goal is to comfort the user by allowing the
user to interact with a familiar object that will always be there for them, which is the moon.

3. Jason Lee
Age
Job
School
Status
Location
24
Student
Columbia University
Engaged
New York
“Living Life to the Fullest!”
Bio Jason is a senior at Columbia University that majors in math.
He is involved in a real estate club, and he works for a real
estate business in Queens. He maintains a near perfect GPA
at Columbia University while frequently visiting the career
center for edits on his resume so that he prepare for job
interviews for the upcoming year. He has been invited to
interviews from several Fortune 500 companies.
SNS Facebook
Kakaotalk
Instagram
Twitter
Jason Lee
Age
Job
School
Status
Location
24
Student
Columbia University
Engaged
New York
“I’m Afraid of the Future.”
Bio Jason is a senior at Columbia University that majors in math.
He is stressed because he has a heavy workload. He worries
that he might not be able to get a good grade even though
he studies hard because he knows he is not the only one
who is studying hard. He wants to visit the counseling center
on campus but he is too busy with work, club activities, and
school work to visit the center.
SNS Facebook
Kakaotalk
Instagram
Twitter
persona

4. 1/2. What shape are you? 3. Postcard
4. Eyes when you’re in the dark. 5. Number of thoughts 1
6. Number of thoughts 2 7. Stress Graph
8. Diary 9. Compensation
Complete Cultural Probe Kit
cultural probe kit

5. cultural probe kit responses & analysis
1/2. He feels like he needs to “keep it together”
when he’s in front of other people while he feels
like he can be more relaxed when he’s alone.
4. He feels the pressure that he has to do
tasks even when he is alone in the dark;
he feels as if he is being constantly judged.
5. He said he has 2^5 = 256 thoughts when
he is with others; this is comparatively less
than the thoughts he has when he’s alone.
7. Although he is stressed overall, it shows
that his stress peaks before the start of the
week because of the anxiety of completing tasks.
3. It can be inferred that he is stressed, and
that he is probably taking the extra step
to do well on the tasks given to him.
6. He said he has 2^10 = 1,024 thoughts when
he is alone; he has more thoughts when he is
alone because he has more time to think.

6. cultural probe kit responses & analysis
T H E D I A RY S H O W S T H AT H E I S
M O S T LY S T R E S S E D T H R O U G H O U T
T H E W E E K B E C A U S E O F S C H O O L
W O R K A N D J O B S E A R C H I N G . H E
S E E M S T O B E E X H A U S T E D A N D
L O N G S F O R H I S C U R R E N T
R O U T I N E O F L I F E T O E N D S O
T H AT H E C A N H AV E A “ S TA B L E
L I F E . ” I T C A N B E I N F E R R E D T H AT
H E S P E N D S M O S T O F H I S T I M E
C O M P L E T I N G TA S K S T H AT H E
D O E S N O T W I S H T O C O M P L E T E I N
T H E P U R S U I T O F A C O M F O RTA B L E
L I F E . I N O T H E R W O R D S , H E I S
D E L AY I N G H I S C U R R E N T S TAT E O F
C O M F O RT F O R H I S C O M F O RT F O R
T H E F U T U R E , W H I C H I S N O T
G U A R A N T E E D .

7. user story map
P H A S E Discover On-boarding Use Reuse
U S E R G O A L S
U S E R A C T I O N S
U S E R T H O U G H T S
Attending a
counseling session
On-boarding fast
and easily
Easily navigating
through app
Customize to
enhance experience
- Search Google
- Visit webpages
- Find post on MyMoon
- Read description
- Download MyMoon
- Tap app to open
- Tap on keyword
options
- Go to dark space
- Tap on counseling
option
- Reflect on concerns
while receiving
counseling session
- Receive suspected
mental health
symptoms via
questionnaire tab
- Easily change settings
to regulate aspects
such as volume
- Tap on custom
settings
- Customize color,
personality, or voice of
the app counselor to
better fit personal
taste
Lee is stressed because of reasons that he would not like to share with his friends, family, or other people as he
is mentally exhausted and scared of being judged. He wishes to attend a counseling session but he is scared
that he might run into his friends or professors to the way to the school clinic.
“
”

8. S K E T C H E S

9. S K E T C H E S

10. S K E T C H E S

11. S K E T C H E S

12. S K E T C H E S

13. S K E T C H E S

14. S K E T C H E S

15. S T O RY B O A R D
• video can be found on website

16. W I R E F R A M E S : L O G I N
Welcome
to MyMoon
Please place
your fingerprint
to login to MyMoon
Collecting data…
Allow MyMoon
to detect your user
activity to better
comfort you.
Yes No

17. W I R E F R A M E S : O N B O A R D I N G
Chiwon Lee is a student studying
Information and Interaction
Design. She frequents Seoul
because of work as she has
about four to five meetings per week
in Seoul that she has
to attend. One of her biggest
interests is food; she’s a huge
foodie and she gets stressed when
she does not have time
for a proper meal.
Chiwon Lee is a student studying
Information and Interaction
Design. She frequents Seoul
because of work as she has
about four to five meetings per week
in Seoul that she has
to attend. One of her biggest
interests is food; she’s a huge
foodie and she gets stressed when
she does not have time
for a proper meal.
Is this you?
Yes No
33
This is your
number of
free trials.
33
Proceed?
Yes No

18. W I R E F R A M E S : A I I N T E R A C T I O N
[AI loading animation] “Hello, Lee”
[mic loading animation]
“Sure, What’s up?” “What made you sad?”

19. W I R E F R A M E S : C H E C K - U P ( 1 )
4. I feel that I am lonely.
“Text”
Leave conversation?
Yes No
[drag/swipe up to exit]
[disappearing animation]
Press to call back
[tab bar slides up animation]
• Moon
• Check-up
• Balance
• Me
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5
4. I feel that I am lonely.
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5

20. W I R E F R A M E S : C H E C K - U P ( 2 )
4. I feel that I am lonely.
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5
4. I feel that I am lonely.
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5
Depression: 30%
Learn more
Anxiety: 15%
Learn more
BPD: 20%
Learn more
Save Discard
Results
4. I feel that I am lonely.
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5
Successfully
Discarded

21. W I R E F R A M E S : B A L A N C E
4. I feel that I am lonely.
Questionnaire
1. I feel that I am lonely.
1 2 3 4 5
2. I feel anxious.
1 2 3 4 5
3. I feel like a failure.
1 2 3 4 5
Leave check-up?
Yes No
32
This is your
balance.
Chiwon Lee
Add Subscription
$10
100
$20
200
$30
300
$10
100
$20
200
$30
300
Purchase?
Yes No

22. W I R E F R A M E S : P R O F I L E
Moon Settings
Light Mode Dark Mode
Chiwon Lee
• choose color
• microinteraction
• choose voice
• microinteraction
• change volume
• microinteraction

23. P R O T O T Y P E S
• splash screen • counseling screen • check-up screen • profile screen

24. P R O T O T Y P E R E C O R D I N G
• video can be found on website

25. THANK YOU!