Rajesh Kumar is seeking an opportunity where he can utilize his knowledge and skills to enhance an organization. He has an MBA and certifications in AML and KYC. He currently works as an analyst for KYC at Royal Bank of Scotland where he performs client onboarding, periodic reviews, and trains employees on AML and KYC procedures. Previously he worked as a trainer and process associate. He has experience in market research and has undertaken projects to develop strategies for organizations. His skills include banking operations, compliance, risk management, and customer service. He enjoys innovating ideas and studying management concepts.

1. RESUME
Objective
Seeking the best opportunity in our global environment where my knowledge, skills, innovative ideas and initiatives
could be encouraged and utilized properly and I as an individual, have desire to perform in a dynamic institution or
organization where I can deliver my best by enhancing organization’s internal strength as well as external reputation.
Education
 Passed MBA with 1st division (72.28%) on regular mode from G.G. S. Indraprastha University, Delhi in 2013.
 Passed MCA & BCA as well with high scores from SMU & IGNOU respectively.
Trainings & Certifications
 AML & KYC certified from Indian Institute of Banking & Finance.
 Cleared AML Skill Assessment Level – 1 & 2 and Quality Skill Assessment Level – 1 in first attempt.
 Completed several e-learning Assessments of Harvard Manage Mentor and got also their certificates.
 Attended various Training programs like L&D, Technical, Process, GPL, etc. of RBS.
Work Experience
Royal Bank of Scotland
Analyst (KYC) Duration: 3
rd
Mar, 2014 - Present
 Engage in Client On-boarding and Periodic Review Activities of CBD & BB Clients for KYC operations.
 Give training of AML & KYC Procedures to employees; Identify & verify customers with CDD approach.
 Validate KYC documents, Ensure quality, Identify emerging risks, Escalate issues and propose solutions
 Exhibit highest standard of excellence in customer service; Give useful plans for progress of the unit.
 Adhere AML & KYC guidelines; Co-ordinate with Global and Local Team for AML & KYC Procedures.
Dynamic Classes, Future Point (SMU Learning Centre) and other reputed Institutes of Delhi
Trainer Duration: Sep, 2007 - Aug, 2011
 Gave training of Communication skills and Personality Development.
Competent Software Pvt. Ltd.
Process Associate Duration: Dec, 2004 - Sep, 2007
 Processed and analyzed the databases of outsourced Banking & Financial projects of USA under
standard Protocols through various documents.
 Did research operations, transferred the useful Information & gained feedbacks from the US clients.
Summer Internship / Industrial Training
Maxvin Elevators Pvt. Ltd.
Management Trainee Duration: 4
th
june 2012 – 31
st
july 2012
 Did Market Research, Supported in marketing and promotion events operation; Participated in Business
deals, meetings and product launch; Enhanced customer relations & awareness.
RAJESH KUMAR
Mailing Address: C/o - Chawal Singh, H. No. 334, Gali No. 17, V.P.O. Rithala, Delhi – 110085
Mobile: 8826654068, 9868714577 E-mail: raj1mintu@gmail.com

2. Projects / Plans Undertaken
 Prepared crucial plans and innovative concepts for RBS like -
 KYC support framework
 Transparent Glass House Approach
 Best ways to organize Team Huddles
 Useful Training Methods for AML & KYC
 Useful e-mail etiquettes for KYC operations
 Best strategy to handle No-ops in KYC cases
 Smart strategy for building effective KYC Templates
 Modern smart strategies for building good employees’ relations
 How to stop duplicity while assigning the cases in spread sheets
 How to enhance the efficiency of e-flex and I&W applications for KYC operations
 Conducted Market research and prepared a Research Project Report entitled:“A study on Brand
Management and CRM strategies adopted by Maxvin Elevators Pvt. Ltd” for testing the
effectiveness of Brand management and CRM strategies of Maxvin Elevators upon customers and
market.
 Conducted Market research and preparing a Research Project Report entitled: “A Study on Marketing
Strategies of Logikal Infotek LLP for IT Services” for testing the effectiveness of Marketing & Sales
strategies of Logikal Infotek LLP upon customers and market.
 Engaged for sometimes with Wemark India and did market research by checking the quality of
different brands and gave proper suggestions to companies that how to enhance the brand value &
impact upon customers and the market on the basis of analyzing the reports of mystery shopping and
customer feedbacks.
 Prepared some action plans for Competent Software Pvt. Ltd. by which company had benefitted a lot
and well co-ordination established between employees and management with better outputs.
Those action plans were –
 CSW survey
 Production trends
 Open system working model
 Induce growth through authentic training
 Modified infrastructure for monthly Quality Analysis
Publications
 Wrote nice articles “AML - One Step Ahead” & “Modern Style of Management Leadership” for RBS.
 Got Living Our Values Award of RBS for writing “Success Story of KYC” on Huddle Board regarding
complete journey of CBD-KYC function of RBS.
 Wrote some award winning articles, “Strong will-power – The wings of success” & “Virtual shopping
walls" for Citadel.
Extra-Curricular Activities
 Got spot ovation for conducting RBS WOW Event 2014 in an appropriate manner; analyzed & monitored
all the work-outs for improving the core and non – core activities of RBS Group services and also gave
recommendations for next year’s WOW Event.
 Participated in RACE 2015 (Risk Awareness and Controlled Environment) events and sessions of RBS.
 Actively participated in activities of Customer Focus Week-2014 of RBS & shared some useful ideas.
 Participated in the Debate Competition organized by FICCI in association with Intellectual Property office
and Department of Industrial Policy and Promotion, Ministry of Commerce and Industry, Government
of India on April 17, 2013 at FICCI, Federation House Delhi.

3.  Presented a paper titled “Role of IT in Rural Development” in National Conference 2012 on “Gram
Panchayat - Lessons in effective governance for 21
st
century India” held on 21
st
April 2012.
 Participated in All India Essay Writing Event 2011 & received certificate from United Nations.
 Achieved 1
st
position in Essay Writing Competition on the eve of National education day 2011.
 Founded “Marketing Club” for RDIAS and knowledge sharing Platform “Marketing Career Group”.
 Achieved 2nd position in March, 2012 and 3
rd
position in Jan, 2012 and Sep, 2012 in facebook contest.
 Achieved 3
rd
position in Just-a-minute event of Endeavor fest & RDIAS Article Review Competition 2012.
 Participated in Inter-college competitions like Debate, Extempore, Just-a-minute, Case studies, etc.
 Wrote an article upon some important issue for BBC contest & also wrote 1 comic in childhood.
Seminars/Conferences/Workshops/Guest Lectures
 Attended Product Managers Meet entitled “#PNMeetup – Selling your Product Gangnam Style”
conducted by Product Nation on 19-01-2013 at T-labs, Times of India, Noida where new IT Products
were launched and valuable knowledge shared by IT and management experts of different IT companies.
 Attended a Conference conducted by NTPC regarding its achievements and contributions in nation’s
growth on 11
th
Jan, 2013 at Korba, Chhattisgarh.
 Attended a Conference entitled “Art and Science of Leadership in Business Enterprises” on 20-04-
2013.
 Attended a Conference entitled “Social Commitment and Contribution to the Society” on 20-12-2012.
 Attended a guest lecture entitled “Developing, Integrating & tuning personal and professional
excellence” was given by Dr. Binod Kumar, Professor (Retd) of Behavioral Sciences and Area
Coordinator at IIM, Calcutta on 27-09-2012.
 Attended a Conference entitled “Best Practices in Succession and Transition for Family Businesses”
on 23-06-2012.
Industrial Visits
 Interactive learning visits of Honda, Orient Craft Industries Ltd. & Parle Biscuits Pvt. Ltd.
Skills Set
 Banking Operations, KYC - Know Your Customer, AML - Anti Money Laundering, Customer Due Diligence,
Client Onboarding, PR - Periodic Review, KYB - Know Your Business, Compliance & Control, Risk
Management, Quality Analysis, Analytical & Presentation Skills, Training Skills, Management Strategy
Planning & Execution, Administration & Leadership Skills, Team Management, Performance Evaluation,
Inter-personnel Skills, Report Writing, E-Mail Writing, Article Writing, Customer Feedbacks Analysis, etc.
 Good technical knowledge of IT field regarding MS-office, HTML, SQL, DOS, Photoshop, etc.
Interest and Hobbies
 Interest in innovate new ideas, study & focus upon new concepts and practical aspects of management.
 Hobbies are Internet surfing; Writing business, management research & motivational articles; Writing
poems; Playing chess; Watching movies & cricket.
Personal Details
 DOB: 25-02-1986 Marital Status: Unmarried Nationality: Indian
 Languages Known: English, Hindi, Maithili, Bhojpuri and Nepali
 Permanent Address: B - 297, Block - B, G. D. Farm, Delhi - 110096
Date: __________ Place: __________ Signature: _________