“The Role of Facilities Management   Innovation in Property Life Cycle   and the Built Environment.”Presented by   Mark Wh...
Content1. Introduction2. What is innovation and why is it important?3. What have been recent major innovations in Faciliti...
Objectives of today‟s presentationTo help provide you with a personal insight into:▪ How do we define what is true innovat...
1. My Background in FM
Facilities Management in the UK – Key Facts▪ £127 billion - forecast value of UK Facilities Management sector by  2013▪ Fa...
What is at the core of Facilities Management?"A profession that encompasses multiple disciplines toensure functionality of...
2. What is Innovation in FM?“Innovation in facilities management is the introduction of a newproduct or process, which del...
How do others define “innovation”?
Why is Innovation important?
Is Innovation being delivered in the UK?▪ 60% of respondents agree innovation is being  delivered in the facilities manage...
3. Key Innovations in Facilities Management
(1). Building Information Modelling (BIM)
(1). Building Information Modelling (BIM)BIM Benefits:▪ Co-ordination & Collaboration▪ Easier Maintenance of Building Life...
(2). Space Utilisation▪ Greater analysis of how building assets are  being used.▪ Identification of cost savings as compan...
(3). Flexible Workspaces▪ “Hot desking” more common▪ More flexible shift patterns▪ Greater home working▪ Greater focus on ...
(3). Flexible Workplaces – Media City
3). Flexible Workplaces – 1 Angel Square
(4). Service Integration - IFM▪ Greater bundling of FM services to  achieve economies of scale▪ Greater outsourcing opport...
(5). Greater Collaboration/Partnership▪ Private Finance Initiative (now Public Private  Partnerships) with crucial element...
Advantages of Longer Term Contracts▪ Partnership Approach & Relationship Building▪ Joint Goal and Target setting▪ Stabilit...
(6). New/Enhanced Technology▪ LED Lighting▪ Voltage Optimisation▪ More integrated Building Management Systems▪ Smart Energ...
(7). Information/Knowledge Share▪ Integrated CAFM Systems▪ Web access▪ Real Time Data▪ Detailed Management Reporting▪ Elec...
(8). Sustainability  ▪ The „Green Agenda‟ will grow in importance    in the future  ▪ Helping customers achieve their Carb...
Most significant FM Innovations? “I think the biggest impact has been the way the new technologies - GPS/Tablets/Social me...
4. Five Key Benefits innovation can deliver in FM?
5. Facilities Management in Malaysia“The lack of integration between control systems in buildings today is a              ...
5. How can Malaysian FM implement innovation? Attracting & the professionally development of new professionals into the F...
What can stifle innovation? Price based procurement Short term contracts Lack of partnership/collaboration Mistrust L...
6. What does the future hold?▪ More flexible & better utilised workspaces▪ Buildings designed & built with greater engagem...
Terima kasih kerana mendengar▪ Email: mark.a.whittaker@integral.co.uk  @Whitbags                                http://whi...
Upcoming SlideShare
Loading in …5
×

Innovation in Facilities Manaagement

1,587 views

Published on

These are the slides presented to the CIDB Malaysia RCW'12 Conference in Kuantan, Pahang on 24 November 2012

  • Be the first to comment

  • Be the first to like this

Innovation in Facilities Manaagement

  1. 1. “The Role of Facilities Management Innovation in Property Life Cycle and the Built Environment.”Presented by Mark Whittaker, Business Development Manager, Integral UK Limited
  2. 2. Content1. Introduction2. What is innovation and why is it important?3. What have been recent major innovations in Facilities Management?4. What 5 benefits have these innovations brought?5. How can the Malaysian FM industry benefit from innovation?6. What does the future hold? #CIDBFM
  3. 3. Objectives of today‟s presentationTo help provide you with a personal insight into:▪ How do we define what is true innovation in facilities management?▪ What key innovations have there been over the last five years?▪ How can we all make innovation happen and what obstacles are there?
  4. 4. 1. My Background in FM
  5. 5. Facilities Management in the UK – Key Facts▪ £127 billion - forecast value of UK Facilities Management sector by 2013▪ Facilities Management is worth 5% of the UK‟s GDP▪ 60% of the FM Market in the UK is “outsourced”▪ Facilities Management is a relatively “new” sector in the UK economy, with a growing profile and importance .
  6. 6. What is at the core of Facilities Management?"A profession that encompasses multiple disciplines toensure functionality of the built environment byintegrating people, place, process and technology."
  7. 7. 2. What is Innovation in FM?“Innovation in facilities management is the introduction of a newproduct or process, which delivers tangible and measureablebenefits in terms of operational cost reductions, increasedefficiency and optimising building usage and performance.It is not merely process improvements.” Can you do better? #CIBDFM
  8. 8. How do others define “innovation”?
  9. 9. Why is Innovation important?
  10. 10. Is Innovation being delivered in the UK?▪ 60% of respondents agree innovation is being delivered in the facilities management industry.▪ “True innovation often requires a financial input from the client. Most clients are cutting back on investments and research and development, which causes difficulty in delivering cost effective and innovative solutions”
  11. 11. 3. Key Innovations in Facilities Management
  12. 12. (1). Building Information Modelling (BIM)
  13. 13. (1). Building Information Modelling (BIM)BIM Benefits:▪ Co-ordination & Collaboration▪ Easier Maintenance of Building Lifecycle▪ Greater connection between building designers & end users▪ Greater customisation and flexibility▪ Easier conflict detection & resolution▪ Optimisation of cost▪ Improved asset database & understanding
  14. 14. (2). Space Utilisation▪ Greater analysis of how building assets are being used.▪ Identification of cost savings as companies downsize operations▪ More scientific measurements of space utilisation, particularly in building design▪ A key driver in the design of new properties, particularly within the education sector
  15. 15. (3). Flexible Workspaces▪ “Hot desking” more common▪ More flexible shift patterns▪ Greater home working▪ Greater focus on enjoyable working environment & the impact on businesses performance
  16. 16. (3). Flexible Workplaces – Media City
  17. 17. 3). Flexible Workplaces – 1 Angel Square
  18. 18. (4). Service Integration - IFM▪ Greater bundling of FM services to achieve economies of scale▪ Greater outsourcing opportunities▪ Ability for organisations to concentrate on their core business activities
  19. 19. (5). Greater Collaboration/Partnership▪ Private Finance Initiative (now Public Private Partnerships) with crucial element of building life cycle costings.▪ Longer term contracts encourage investment▪ Greater outsourcing▪ Shared targets and goals & reward schemes
  20. 20. Advantages of Longer Term Contracts▪ Partnership Approach & Relationship Building▪ Joint Goal and Target setting▪ Stability and reliability▪ Supplier Investment▪ Innovation in Service Delivery▪ Reduced Procurement costs▪ Flexibility in service delivery
  21. 21. (6). New/Enhanced Technology▪ LED Lighting▪ Voltage Optimisation▪ More integrated Building Management Systems▪ Smart Energy Meters▪ Data Loggers
  22. 22. (7). Information/Knowledge Share▪ Integrated CAFM Systems▪ Web access▪ Real Time Data▪ Detailed Management Reporting▪ Electronic Certification▪ Social Media
  23. 23. (8). Sustainability ▪ The „Green Agenda‟ will grow in importance in the future ▪ Helping customers achieve their Carbon Reduction Commitments ▪ Green Technology, such as biomass boilers, Combined Heat & Power (CHP) systems ▪ Focus on Ethical Trading and Waste Management and recycling
  24. 24. Most significant FM Innovations? “I think the biggest impact has been the way the new technologies - GPS/Tablets/Social media etc. have been utilised by different organisations to eliminate wasted process and provide smarter service.” Martin Pickard, FM Guru Consulting “The biggest change for me has been the development of the outsourced market. There are a number of suppliers in the industry who now really understand what FM is all about and are providing a service that matches the clients‟ needs.” Julie Kortens, Head of FM,Channel 4“The one area which does look as if it will impact is the advent of BuildingInformation Management systems, albeit that these systems are very much inthe infancy and current CAFM technology is not up to speed with it.Iain Murray, Principle Consulting
  25. 25. 4. Five Key Benefits innovation can deliver in FM?
  26. 26. 5. Facilities Management in Malaysia“The lack of integration between control systems in buildings today is a main inhibitor to optimized facilities management.” (Frost & Sullivan) “The ultimate benefit of FM, i.e. value appreciation of the property, image and long term cost, has to be fully understood and appreciated by building owners for the industry to develop.” (Mr Tung Chee Kuan, Jurutera)
  27. 27. 5. How can Malaysian FM implement innovation? Attracting & the professionally development of new professionals into the FM industry Make “Innovation” part of an outsourcing selection process & ongoing strategy Deliver an integrated service solution Involve Facilities Managers during the building design and build process Learn from the mistakes of others Become FM Advocates
  28. 28. What can stifle innovation? Price based procurement Short term contracts Lack of partnership/collaboration Mistrust Lack of internal support for FM at Senior/ Board Level Being afraid to take risks
  29. 29. 6. What does the future hold?▪ More flexible & better utilised workspaces▪ Buildings designed & built with greater engagement with users and Facilities Managers▪ Greater outsourcing in a bundled service provisions▪ Greater building and asset knowledge▪ Greater focus on larger, leaner FM providers delivering cost reduction strategies▪ Professionally recognised “Collaborative Working” standards▪ Longer term contracts▪ Joint “Innovation Strategies”
  30. 30. Terima kasih kerana mendengar▪ Email: mark.a.whittaker@integral.co.uk @Whitbags http://whitbagsinfm.wordpress.com/

×