This document is an internship performance assessment report for Muziwandile Zwane, an IT intern at Madadeni Provincial Hospital in KwaZulu-Natal, South Africa. The report covers the period from April 2012 to the present. It was prepared by Mr. Zwane's mentor, T.D. Shabangu. The report finds that Mr. Zwane is well-organized, insightful, knowledgeable about IT, able to build good human relationships, and satisfactorily performs his key responsibilities in areas like computer administration, user support, problem solving, and system management. Overall, the intern is described as doing good work who knows what he is doing and observes all necessary protocols.

1. MADADENI PROVINICIAL HOSPITAL
MANAGEMENT OF INFORMATION
Private Bag X 6642, Newcastle 2940
Prince Shingana Road, Madadeni 2951
Tel.: (034) 328 8000, Fax.: (034) 329 1595
Email.: thami.shabangu@kznhealth.gov.za
www.kznhealth.gov.za
uMnyango Wezempilo . Departement van Gesondheid
Fighting Disease, Fighting Poverty, Giving Hope
Reference :INTERN REPORT
Enquiries :THAMI SHABANGU
Telephone :(034) 328 8256
INTERNSHIP MONTHLY PERFORMANCE ASSESSMENT REPORT: DISTRICT
IT INTERN DUTIES REPORT
DISTRICT AMAJUBA
INSTITUTION MADADENI HOSPITAL
PROFESSIONALFIELD INFORMATIONTECHNOLOGY
CONTRACT DURATION 18 MONTHS
Nameof Intern MUZIWANDILE ZWANE
Period ofInternship 01 APRIL 2012 to 31 MARCH 2015
Period CoveredbythisReport 01 APRIL 2012 to up to date
NAMEOF MENTOR T.D.SHABANGU
PLACEMENT AREA DATAMANAGEMENTANDI.T.
WORKPERFORMANCE/KEYPERFORMANCEAREAS:
 Responsibility
Theincumbentlovesdoinghis job. Heportrays initiative andensures that his clientsarethoroughlyeducatedwith
regardto the use of equipmentaswellasthe functionalityof the computerandnetworksystems.
 Organization
Well organized.When attendingto a casethe incumbentensuresthat it gets resolved in the quickestpossibletime.
When there is a follow-upthat needsto be done,it is doneontime andthe clientis kept up-to-datewith the
developmentsof the case.
 Insightand Knowledge
He is insightfulandknowledgeableonhowtheprocessesofexecutinghisdutiesfunction.His knowledge ofIT
functionalitiesisimpressive.
 Leadership
Thereareleadershiptraitsthat canbe observed inthe incumbent.Heworkstowards empoweringhisclientsonthe
usabilityof their systems.
 Human Relationships
He relatesvery goodwith his clientsandteam members.

2.  KINDLY RETURN ALL DOCUMENTATION WHEN REPLYING
COMPETENCY-BASEDASSESSMENT
KEY PERFORMANCE AREA ASSESSMENT BY SUPERVISOR
Coordinateand control computer
administrationfunctions
Theoperationsofthe incumbentaresatisfactory, he is ableto portray
skillin the coordinationandadministrationofcomputerfunction andhas
greatlyassisted in this regard
Provideeffectivesupportto usersin the
Hospital
Supportingthe staff inorder for them to perform theirfunctions,the
Incumbentshowsabilityto communicateeffectivelywith the staff at all
levels, and is always willingto helpusersat any given moment.
Providesolutionswith regardsto software
problems
TheIncumbentisableto solve softwareproblemsasand whenthe staff
experiencesthem.
Identifyand resolvePC,LANorHospital
databaserelatedproblems
Even the LAN anddatabaseproblemsareresolvedsatisfactorilyby the
Incumbent.
Managetherepairand reportingoffaultsof,
BAS system,NetwareServer,Persal,
Networkto IT FaultManagementDesk
He learntthe systems usedby the hospitalin reporting the faults for
various systems that are utilized inthe hospital.
Control and operatecomputersand
peripheral equipmentand carryout
programming tasksrelated to theinstallation
and maintenanceofcomputerhardwareand
software
TheIncumbentisableto install, maintainandoperatethesoftware as
wellas hardwareof computersfortheir properfunctioning.
Other
Remarks
OurIntern is good.He knowswhat he is doing,andhe observes the protocolsandproceduresinexecuting
his duties. Heworks well with his clientsaswellas with the serviceprovider. Theinitiativeheshows is
impeccable.
NAME SIGNATURE DATE
SUPERVISOR T.D. SHABANGU
To present
INTERN M.ZWANE
To present