This document provides a summary of Alison Stone's professional profile and experience as a Custodial Manager with over 17 years in the prison services. It outlines her core strengths such as leadership, communication, and attention to detail. Her career summary details her current role as Custodial Manager at HMPYOI Hindley where she oversees operations and staff. Previous experience includes roles with increasing responsibility within the prison services and a team leader position with Walkers Bradgate Ltd. She holds qualifications in criminology, psychology, and leadership and management.

1. Alison Stone
8 Amis Grove, Lowton, Warrington, WA3 2LL
+44 (0) 1942 713760 +44 (0) 7799 137 898
alison341@hotmail.com
Professional Profile
An enthusiastic and diligent Custodial Manager with over 17 years’ extensive experience in the prison
services. Versatile and meticulous team player, impacts operational performance implementing
comprehensive management, outstanding customer service and astute business analysis. Detail orientated
with the ability to make sure company’s operations adhere to policies, standards and procedures.
Accomplishes goals and targets set, thrives under pressure, enjoys a challenge and adapts to different tasks
and environments. Constructs and leads high-performance teams, allowing all members to achieve their full
potential through effective training, development and mentoring. Establishes rapport and forges strong,
sustainable relationships, seeking integration into a challenging and progressive busy post, in which to
transfer knowledge and skills developed over the years.
Core Strengths and Competencies
 Utilises outstanding interpersonal, communication and customer focus skills
 Adapts to changing situation and works well in diverse business environments
 Attention to detail and ability to work in a pressurised time sensitive environment
 Organised, dedicated with a passion to ensure excellence in all endeavours
 Exceptional project management and superb leadership skills
 Accomplished strategic planning and decision-making skills
 Strong ability to manage and resolve conflict and ambiguity
 Distinguished administration, organisation and time management skills
 Motivated, focused with a strong work ethic
 The ability to work within a team and capable of working under own initiative
Career Summary
1998 – present HM Prison Service - Currently
HMPYOI HINDLEY - Wigan
Responsibilities:
• Apply extensive experience and knowledge developed as Custodial Manager within the prison service
• Maintain and organise the operational running of the establishment and staff and ultimately acts in
charge of the prison
• Complied with establishment key performance indicators and acts upon and handles intelligence
submitted to the department
• Develop expertise in different roles within the prison, in order to communicate and assist new and
existing staff within their particular position
• Supervises subordinate supervisors and custodial personnel and projects
• Manages the daily operation of the establishment including logistics, emergency calls, duty rosters and
work assignments
• Contribute to the transition from a juvenile establishment to an adult category C prison
• Review, assess and coordinate custodial services with external, contracted custodial service providers
and provide direction and guidance, as needed
• Develops and executes a system of internal controls which provide reasonable assurance that unit
operations are effective and efficient, unit assets are safeguarded, unit financial information is reliable
and the unit complies with applicable laws, regulations, policies and procedures
• Plans and coordinates all custodial programmes and establishes standards and work procedures for
custodial staff
• Comply with health and safety policies, regulations and procedures regarding staff, prisoners and
visitors and handles and avoids escalation of incidents with appropriate resolutions
• Conducted work prior to the last HMIP inspection in order to demonstrate the improvements made to
the collaborative security department, safeguarding team and other departments relationships
• Organises, plans and directs all in-house training programs on custodial management services and
safety programs
• Staff reports responsibility as well as establishing and setting individual responsibilities, coaching and
mentoring with management of sick absences, performance and review
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2. • Interprets, prioritises and assigns work orders to personnel and plans work schedules to ensure
adequate service
Career Summary continued…
• Interprets and translates company policies to workers and enforces safety regulations by conducting
safety meetings
• Adapt to changes and a variety of different, new, existing and high-level personnel, creating and
maintaining strong working relationships
• Develops and implements measures to improve the establishment, departments and staff
• Analyses and resolves work problems and initiates or suggests plans to motivate workers to achieved
work goals
• Knowledge of all Microsoft Office software and able to learn and use institutional software systems
• Complies with all policies, standards and procedures
Achievements:
• Directly line manage and look after 19 staff
• Successfully dealt with difficult sick cases, both physical and psychological, resulting in capability
hearings
• Accomplished positive audit reports from the Interception of Communications Commissioners Office
and into the use of Convert Human Intelligence Sources and their relative necessity and proportionality
• Assisted staff wrongdoing investigation, trusted to be commissioned with an investigation of their own
conduct
• Contributed to the achievement of a ‘green’ rating when the security auditors attended the
establishment
• Achieved successful management of two residential wings of prisoners holding 160 prisoners
• Adapted to major changes to the establishment, accomplishing increases in staff morale and team
performance levels
1995 – 1998 TEAM LEADER
Walkers Bradgate Ltd
Responsibilities:
• Met and ensured compliance with production targets
• Created an environment oriented to trust, open communication, creative thinking and cohesive team
effort
• Motivated and inspired staff as well as facilitated problem solving and collaboration
• Supervised and made sure adherence to all necessary hygiene tasks and health and safety standards
• Monitored staff overall performance and punctuality besides stock levels to meet production targets
• Recognised and celebrated staff member’s accomplishments and exceptional performances
Education and Qualifications
2014: Level 4 in Leadership and Management (Pass) HMPYOI HINDLEY via Learn Direct
1997: Post Grad Diploma in Criminology (Pass) University of Leicester
1995: Degree in Applied Psychology (2:1) University of Central Lancashire
1992: BTEC National in Caring Services (Merit) Lancaster and Morecambe College
Key Skills
I.T.: Microsoft Word (basic); Microsoft Excel (basic); HR management and intelligence
management system; CNOMIS/EASSET; RIVO
Languages: English (mother tongue); German (basic)
Personal Details
Driver: Full clean, licence
Interests: Reading; socialising; visiting new places; running; family time; animal welfare;
watching films
References are available on request
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