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MEMORIAL SLOAN-KETTERING CANCER CENTER


              Community Care Garden
                                   cultivating well-being




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
Client: Design Innovation group at Memorial Sloan-Kettering
Site: Proposed MSK Outpatient Oncology Facility at 74th Street
Brief



•  How will digital design and technology improve the MSKCC patient
  experience?
•  What digital services, installations or smart products could be provided
  to patients in the physical space and beyond?




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
Audience

Our target users are patients and their friends or family

Specifically patients:

• with longer or multiple repeat treatments
• in need of a release from stressful situations
• looking to connect with the MSK community or other patients going
  through similar treatments



Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
INSIGHTS: HOW PATIENTS TIME IS SPENT AT MSKCC



        “Chemo treatment days were the worst because the wait time
        is notoriously high, both to see the doctor, and then to get the
        treatment. It wasn’t unusual to spend 3 hours waiting.”

        “I developed the ritual of going for breakfast in the hospital
        cafeteria every morning after my radiation treatment. I liked the
        time to myself before I headed to the office.”




                                                                                                              Anonymous MSKCC Patient
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
INSIGHTS: A HOLISTIC APPROACH




        I appreciate the small things that [MSKCC] can do to promote a
        consistant philosophy. Promoting health in all forms is important
        in creating a whole environment of well-being.




                    Robert, 6 year MSKCC Patient
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
“We had a patient sit at the waterfall
for about 30 mins and just stand there”
OBSERVATION FROM AN RFID STUDY AT THE MSKCC BROOKLYN INFUSION CENTER
When hospital rooms have windows looking out
         onto the natural world, patients heal more rapidly.
         —Esther Sternberg, M.D., Healing Spaces
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
Just three to five minutes spent
                                                                       looking at views dominated by trees,
                                                                       flower, or water significantly
                                                                       ameliorates stress
                                                                       —Roger S. Ulrich, Health Benefits of Gardens in Hospitals




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
Community Care Garden
cultivating well-being




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
Concept Statement



The Community Care Garden aims to integrate nature
into every part of the patient experience, offering them
the choice of active or passive engagement while still
benefitting from the healing powers of nature.




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
INDOORS                                                                                                    OUTDOORS




                                                                                                                                                               COMMUNITY GARDENING




    TIME LAPSE BIRD’S EYE WALL                                 TREATMENT ROOM PHOTOWALL




                                                                                                                                                               CARETAKER LIGHT SYSTEM




                VIZ WALL                                         AUGMENTED REALITY WALL




                                                                                                                            DISCOVERY / EXPLORATION APP    GREENHOUSE LEARNING CENTER




   passive engagement                                                 low engagement                                          medium engagement                high engagement
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
User Journey




Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

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MSKCC Community Care Garden

  • 1. MEMORIAL SLOAN-KETTERING CANCER CENTER Community Care Garden cultivating well-being Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 2. Client: Design Innovation group at Memorial Sloan-Kettering Site: Proposed MSK Outpatient Oncology Facility at 74th Street
  • 3. Brief •  How will digital design and technology improve the MSKCC patient experience? •  What digital services, installations or smart products could be provided to patients in the physical space and beyond? Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 4. Audience Our target users are patients and their friends or family Specifically patients: • with longer or multiple repeat treatments • in need of a release from stressful situations • looking to connect with the MSK community or other patients going through similar treatments Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 5. INSIGHTS: HOW PATIENTS TIME IS SPENT AT MSKCC “Chemo treatment days were the worst because the wait time is notoriously high, both to see the doctor, and then to get the treatment. It wasn’t unusual to spend 3 hours waiting.” “I developed the ritual of going for breakfast in the hospital cafeteria every morning after my radiation treatment. I liked the time to myself before I headed to the office.” Anonymous MSKCC Patient Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 6. INSIGHTS: A HOLISTIC APPROACH I appreciate the small things that [MSKCC] can do to promote a consistant philosophy. Promoting health in all forms is important in creating a whole environment of well-being. Robert, 6 year MSKCC Patient Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 7. “We had a patient sit at the waterfall for about 30 mins and just stand there” OBSERVATION FROM AN RFID STUDY AT THE MSKCC BROOKLYN INFUSION CENTER
  • 8. When hospital rooms have windows looking out onto the natural world, patients heal more rapidly. —Esther Sternberg, M.D., Healing Spaces Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 9. Just three to five minutes spent looking at views dominated by trees, flower, or water significantly ameliorates stress —Roger S. Ulrich, Health Benefits of Gardens in Hospitals Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 10. Community Care Garden cultivating well-being Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 11. Concept Statement The Community Care Garden aims to integrate nature into every part of the patient experience, offering them the choice of active or passive engagement while still benefitting from the healing powers of nature. Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 12. INDOORS OUTDOORS COMMUNITY GARDENING TIME LAPSE BIRD’S EYE WALL TREATMENT ROOM PHOTOWALL CARETAKER LIGHT SYSTEM VIZ WALL AUGMENTED REALITY WALL DISCOVERY / EXPLORATION APP GREENHOUSE LEARNING CENTER passive engagement low engagement medium engagement high engagement Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13
  • 13. User Journey Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13