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Lisa K. Howard, Program Administrator
Mark Stonex, District Supervisor
Brigid Adams, Reentry Branch Manager

Kentucky Department of Corrections      1
The honoring of the presumption of innocence,
 the right to bail that is not excessive, and all
 other legal and constitutional rights afforded
    to accused persons awaiting trial while
balancing these individual rights with the need
    to protect the community, maintain the
  integrity of the judicial process, and assure
                court appearance.



                                                    2
1.   Presumption of innocence

2.   Right to counsel

3.   Right against self-incrimination

4.   Right to due process of law

5.   Right to equal protection under the law

6.   Right to bail that is not excessive


                                               3
4
   A way of talking about change that was 1st
    developed for the field of addictions but has
    broadened and become a favored approach for use
    with populations in a variety of settings.

   Has been introduced to criminal justice in general
    and probation efforts specifically.

   Represents a turn to moving probation
    departments into the ―business of behavior change‖



                                                         5
   Anyone can change if they really want to
    because it‘s easy _____
   Anyone can change if they really want to
    because all you really need is willpower,
    resolve and strength of character _____
   Change is difficult for most people, most of
    the time _____
   Motivation is fundamental to change, rather
    than a personality trait or characteristic _____



                                                       6
   Change is not possible because nothing
    works and I‘ve tried everything _____
   Change is not possible because people don‘t
    change _____
   People make changes all of the time. Many
    without the assistance of health professionals
    or programs _____
   Research suggests that people who
    successfully change are motivated _____
   Punishment is the only way to motivate
    change _____

                                                     7
   If we make people feel bad enough, they will
    change _____
   People really need to suffer before they will
    change _____
   There is no empirical evidence to support the
    use of programs that rely on excessive
    confrontation or that attempts to shame an
    individual to make lifestyle changes _____
   The individual has to value change
    intrinsically _____


                                                    8
   The mission statements of most supervision
    agencies emphasize two main tasks: holding
    offenders accountable to conditions (compliance),
    and encouraging positive behavior change
    (rehabilitation). Though these two tasks may seem
    self-evident, a quick look at the history of
    corrections shows that the field has emphasized
    different goals at different times. These two tasks
    have frequently been at odds with one another, and
    even today, the tension between them can be hard
    to manage.




                                                          9
   Today we will look at an overview of this type
    approach to case management.
   And ponder 8 reasons to consider the
    Motivational Interviewing approach




                                                     10
   ―Motivational Interviewing makes a lot of
    sense to me-I mean, it seems to be a lot like
    banking. We‘ve got to make a deposit before
    we can make a withdrawal.‖ (training
    participant)




                                                    11
   Motivational Interviewing is not just a
    collection of techniques to apply on
     an offender. Raising motivation levels and
    increasing an offender‘s readiness to change
    requires a certain ―climate‖-a helpful attitude
    and a supportive approach that one takes
    with an offender!!!




                                                      12
   This climate of change becomes of hospitable
    to developing a helpful relationship-and this
    relationship must occur between officer and
    offender for enduring change to take place.




                                                    13
   It would seem that supervision, as a criminal justice
    entity, is much like the passenger railroad industry
    of our past century. Railroad executives mistakenly
    had come to believe they were in the train business
    instead of the transportation business. Due to this
    fatal fault of vision, the trucking and airfreight
    industries prospered, while the passenger railroad
    engines missed an important opportunity to fill a
    customer need.
   We have come to believe that we are in the
    supervision business rather than the behavior
    change business.

                                                            14
   Our field seems primarily concerned with the
    process of probation/parole-insuring
    adequate supervision, compliance with
    probation/parole orders and the completion
    of mounds of attendant paperwork. Process
    takes center stage rather than a principal
    focus on strategies and techniques that will
    encourage positive behavior change and
    impact outcomes




                                                   15
   Consider any continuing education training
    recently conducted. More often than not,
    training titles would have included phrases
    such as, "Managing the...," "Supervising
    the...,""Officer Safety," "Computer Training,"
    "Risk Assessment" or the ubiquitous phrase,
    "How To Deal With the...(sex offender, dually
    diagnosed, hostile client, etc.)"




                                                     16
   This is not to imply that these training topics
    are unimportant ,but rather to point out the
    sheer absence of any tactical curiosity
    regarding positive behavior change. The
    business of probation proliferates. Managing
    trumps motivating. Supervision obscures
    relationships. Intimidation overshadows
    encouragement. Compliance remains in
    ascendancy.




                                                      17
   This claim only underscores our field‘s
    fixation on the business of
    supervision!-not the business of
    behavior change!

   We must come to terms with the
    simple fact that the momentum for
    BEHAVIOR CHANGE begins with us!


                                              18
   Change is a process often takes time and happens
    slowly and incrementally.

   To enable this process, we must foster a ―culture of
    change‖.

   In the past we have either secured compliance or
    increased the readiness to change.

   Motivational Interviewing contends that Objectives
    of control and motivation can exist side by side.




                                                           19
   To understand and further behavior change is
    to understand the interpersonal climate
    between officer and probationer that
    encourages change.

   Motivational enhancement steers clear of
    both the ―hard‖ and ―soft‖ approach!




                                                   20
   Hard Approach is overly directive and places
    offenders in passive recipient roles.

   Soft Approach places the Officer in a role that
    is too passive and vulnerable.

   An emerging motivational approach finds
    middle ground by those who understand the
    ―both/and‖ inclusion.


                                                      21
   Staff can examine how to impose sanctions
    and build helpful relationships.

   With proper training officers can build the
    skills to supervise for compliance and
    increase the Offenders readiness for change.




                                                   22
   To utilize MI, staff must adopt a "lens" or a way of viewing the
    offender that is consistent with the Strengths Perspective.

   The Strengths Perspective in the justice field is first and
    foremost a belief in the offender's ability to change.

   This Strengths perspective embraces the science of "getting
    up." For the previous 40 years, criminal justice has focused
    on the science and classification of "falling down,― as
    evidenced by our sole focus on deficits, disorders and failure.

   The Strengths perspective pays attention to what strengths,
    resources, and assets probationers might turn to as they
    attempt to manage and overcome their troubles.




                                                                       23
8 reasons to
  consider
Motivational
Interviewing

               24
1.) Aligns With Evidence-Based Practice:

 Research strongly suggests that ―Motivational
 Interviewing‖ techniques, rather than persuasion
 tactics, effectively enhance motivation for initiating
 and maintaining behavior change.




                                                          25
   Risk—Directing programs toward higher risk
    offenders.

   Need—Targeting behaviors that reduce crime.

   Responsivity—Being responsive to offender
    style.




                                                  26
   Evidence-based practice highlights the important role that
    P&P officers have in offender outcome. In the past,
    rehabilitation was primarily the domain of mental health
    professionals, but EBP emphasizes that frontline staff, such as
    probation and parole officers, also have the opportunity to
    influence the change process. For example, officers conduct
    assessments, meet regularly with offenders, determine to
    which programs offenders are referred, and can speak with
    offenders in ways that motivate change. EBP elevates the
    officer‘s role from that of a mere observer and reporter of
    compliance to that of a professional—someone who has
    specialized skills to influence positive behavior change.




                                                                      27
2.) Can Help The Officer Get “Back Into The
 Game” of Behavior change

 Historically, motivation has been viewed as a more
 or less ―fixed‖ characteristic of offenders. However
 recent evidence suggests there may be quite a lot
 than an officer can do to influence an offender‘s
 chances of successfully completing supervision




                                                        28
3.) Suggests effective tools for handling
 resistance and can keep difficult situations
 from getting worse

 Part of the equation involves using known
 techniques to draw out more positive talk while the
 other part of the equation is having a collaborative
 style where offenders feel more comfortable
 talking about change.




                                                        29
4.) It keeps Officers from doing all the work,
 and makes interactions more change
 focused

 Interactions are more change focused when the
 officer understands where the change comes from

 Change focused interactions place the
 responsibility for behavior change on the Offender

 Motivational interactions create an appetite for
 change in offender by amplifying their ambivalence

                                                      30
5.) Motivational Interviewing will change
 who does the talking:

 Training in Motivational Interviewing teaches
 techniques to strategically steer a
 conversation in a particular direction.

 Using strategies to get the Offender talking is
 a prerequisite to being an effective
 motivational interviewer.


                                                   31
6.) This approach will help you prepare
 offenders for change.
 Once the Offender is talking you can encourage
 productive talk
    Basic listening and speaking strategies:
       Open questions
       Affirm positive talk and behavior
       Reflect what you are hearing or seeing
       Summarize what has been said

 These 4 techniques, known as the OARS, will help
 an offender think about change

                                                    32
7.) Motivational Interviewing changes what is
 talked about

 There is good evidence that people can actually talk
 themselves in and out of change

 Certain statements and questions-and provider style-seem to
 predict whether people decide to change during brief
 conversations

 Offenders may come in with a certain range of readiness, but
 what the Officer says from that point on makes a difference in
 how the individual speaks and thinks and ultimately in how
 he or she chooses to behave.


                                                                  33
5 categories of self-motivational speech ―DARN-C‖

   Desire. Desire expresses a wish to attain or succeed:
          ―I wish I could get off supervision.‖ ―I really want to get a job.‖
   Ability. Ability talks about confidence:
          ―I could quit smoking pot.‖ ―I believe I could get back with my spouse.
          I‘ve done it before, and it‘s possible.‖
   Reasons. Reasons involve a tangible incentive, motive, or rationale for
    change. For instance, reasons might focus on how change would make things
    better or how continued behavior would make things worse:
         ―At least my wife would quit bugging me if I found a job.‖ ―Smoking
         crack really flares up my asthma.‖
   Need. Need, at least initially, may overlap with reasons. After a while, need
    may involve more emotion:
         ―I‘ve got to. I must.‖ Need moves beyond logical reasons into urgency.
       Where reason says, ―I should,‖ need says, ―I must.‖
   Commitment. Commitment expresses a readiness or agreement to change:
       ―Five job applications? Yeah, I‘ll do that.‖




                                                                                    34
   Legal sanctions may motivate some people,
    but in general, the power of external
    punishment as a motivator is overestimated.
    The most powerful motivators are intrinsic:
    family, children, friends, keeping a job,
    gaining the respect of others, or feeling a
    measure of control over life. For most people,
    change is an inside job.




                                                     35
   Drawbacks of current behavior
    ◦ What concerns do you have about your drug use?
    ◦ What concerns does your wife have about your drug
      use?
    ◦ What has your drug use cost you?
   Benefits of Change:
    ◦ If you went ahead and took care of that class, how
      would that make things better for you?
    ◦ You talk a lot about your family. How would finding
      a job benefit your family?
    ◦ How would that make things better for your kids?


                                                            36
   How badly do you want that?
   How does that make you feel?
   How would that make you feel different?
   Drawbacks of current behavior
   Ability to change?
    ◦ How would you do that if you wanted to?
    ◦ What would that take?
    ◦ If you did decide to change, what makes you think you
      could do it?
   Specific commitments the offender will make to change:
    ◦ How are you going to do that?
    ◦ What will that look like?
    ◦ How are you going to make sure that happens?


                                                              37
   Thanks for coming in on time.
   It feels to you that people might be blowing this out of proportion.
   You don‘t feel like I can understand where you‘re coming from.
   At this point, it doesn‘t seem that big a deal to you.
   Drinking has some positive aspects for you.
   It‘s frustrating. (You‘re frustrated with having to be here.)
   It‘s difficult. (I know this must be difficult for you.)
   It‘s hard for you. (It might be hard for you.)
   I can see why you might think that.
   So the thing that most concerns you is . . . .
   You want to do the right thing.
   That‘s a good idea.
   I think you could do it if you really wanted to.
   I think that will work for you.
   Thanks for talking with me.
   I appreciate your honesty.


                                                                           38
8.) It allows Officers to enforce Court Orders
   and deliver sanctions without leaving a
   motivational style:

   Officers are kind of like consultants, in that we
   manage the relationship between the court and
   the offender.




                                                       39
Strategies for keeping a motivational edge
    during probation violations:

1.   Explain your dual roles (become the go-between)

2.   Address behavior with an ―Even Keel‖ attitude

3.   Dispense the appropriate sanctions, but not
     getting agitated or taking the violation personally




                                                           40
   Motivationally-
         inclined Officers offer
         their support - and
         their regrets - to the
         offender who might
         be considering a
         violation of the
         courts orders.            MI Role Play .lnk




41
   A motivational approach is about finding the
    middle ground of a consultant who works both
    sides (the releasing authority and the offender).
    Officers can work in partnership with the Offender,
    while still being true to their court roles.

   Officers can respect personal choice but not always
    approve of the offenders behavior. By their skills
    and strategies, Officers can supervise for
    compliance, and at the same time, increase
    readiness for change.




                                                          42
‣   3 major aspects of successful Motivational
    Interviewing
‣   Judging Readiness for Change
‣   4 Principles of Motivational Interviewing
‣   Application of Motivational Interviewing
    Principles and Practices during the case
    management process
‣   Motivational Interviewing Techniques
    1.   OARS
    2. EARS


                                                 43
   Collaborative

   Evocative

   Autonomous




                    44
   Not authoritative, but a partnership. Envision
    two people sitting on a couch and looking at
    a photo album. One explains and describes,
    the other listens and asks for explanation
    when necessary.

   Why would collaborative statements be part
    of a successful motivational interview?




                                                     45
   Not ―I have what you need.‖ But ―You have
    what you need, and I am going to help you
    find it.‖ Everyone is motivated. There is a part
    of them that wants to change.

   Why would evocative statements be part of a
    successful motivational interview?




                                                       46
   Everyone has a choice. We need to remember
    that no matter what we say it is ultimately up
    to the offender. The more we understand
    this, the less personal it becomes if they
    make poor decisions.

   Why would this be part of a successful
    motivational interview?




                                                     47
   MI research has identified four main
    principles for targeting readiness to change.

   These four principles are:

    1.Risk Principle – ―How Much‖
    2.Need Principle – ―What Targets‖
    3.Responsively Principle – ―How‖
    4.Principle of Program Integrity – ―What Works‖




                                                      48
   I walk down the street.
   There is a deep hole in the sidewalk.
   I fall in.




   I am lost…I am helpless.
   It isn‘t my fault.
   It takes forever to find a way out.


                                            49
   I walk down the street.
   There is a deep hole in the sidewalk.
   I pretend I don‘t see it.
   I fall in again.




   I can‘t believe I‘m in the same place.
   But it isn‘t my fault.
   It still takes a long time to get out.

                                             50
   I walk down the street.
   There is a deep hole in the sidewalk.
   I see it there.
   I fall in…it‘s a habit…but my eyes are open.



   I know where I am.
   It is my fault.
   I get out immediately.


                                                   51
   I walk down the street.
   There is a deep hole in the sidewalk.
   I walk around it.




                                            52
   I walk down a different street.




                                      53
1. Express    Empathy

2. Develop    Discrepancy

3. Roll   with Resistance

4. Support   Self-Efficacy




                             54
•   Acceptance facilitates change.

•   Skillful reflective listening is fundamental.

•   Seek to understand the offender's perspective
    without judging, criticizing or blaming.

•   Ambivalence is normal.



                                                    55
•   The offender rather than the officer/staff
    should present the arguments for change.

•   Change is motivated by a perceived
    discrepancy between present behavior and
    important goals or values.




                                                 56
•   Avoid arguing for change.
•   Resistance behavior should not be directly
    opposed.
•   New perspectives are invited but not
    imposed.
•   The offender is the primary resource in
    finding answers and solutions.
•   Resistance behavior is a signal to respond
    differently.



                                                 57
•   Belief in the possibility of change is an
    important motivator.

•   The offender is responsible for choosing
    and carrying out personal change.

•   The probation officer's own belief in the
    offender‘s ability to change becomes a
    self-fulfilling prophecy.


                                                58
   Four basic principles are identified for effective
    motivational interviewing:

    1.Focus on understanding the dilemma (ambivalence)

    2.Don’t be the one arguing for change

    3.Evoke the offender’s own arguments for change

    4.Encourage a realistic belief that change is possible



                                                             59
•   Our first basic principle of effective motivational interviewing
    is: focus on understanding the dilemma. For us to be able to
    understand the dilemma, we must have a good set of
    interviewing skills to utilize with the offender. One set of
    these skills, can be remembered with a pneumonic device
    called OARS.

•   Motivational interviewing builds upon a skill set involving
    client-centered interviewing skills. These skills revolve
    around a four-part process that can be summed up with the
    acronym OARS:
          •O - Open Questions
          •A - Affirm
          •R - Reflect
          •S - Summarize


                                                                       60
   Reflection is a tool to help with the second principle of motivational
    interviewing: Don‘t be the one arguing for change. If we argue for
    change we will not get the same positive result as if we have the
    offender decide to make the change herself. Reflection is a
    worthwhile skill to combat the tendency to argue for change. This
    next exercise will illustrate this.
   Keep in mind reflecting is NOT simply parroting back what the
    speaker has said. You should always maintain eye contact with the
    person you are talking to. Good reflective listening takes practice.
    The more you do it, the more you use these skills the better you
    will get at it.
   The interviewee will help you to get better at reflective listening.
    Another key is to not be afraid of the silence. Use it to your
    advantage. Remember, the focus of motivational interviewing is not
    to ‗get enough information to complete the report‘ but that ‗I want
    to motivate my interviewee for change.


                                                                         61
   Now we begin to see the third basic principle of effective
    motivational interviewing: Evoke the offender‘s own
    arguments for change. By doing this, the offender hears
    himself, in his own voice, saying what needs to be done. This
    is a much more effective motivator than being told what
    needs to occur.

   This is where you begin to blend in the need for two specific
    types of questions: evocative and elaborating. Evocative
    questions will encourage the offender to go into more depth
    or explanation to provide new information; while elaborating
    questions will encourage the offender to say more about
    something they have already told you. By using these types of
    questions, we will elicit these change talk statements from
    the offender.

                                                                    62
   E – Elaborating: Asking for elaboration, more
    details, in what ways, provide an example

   A – Affirming: Commenting positively on the
    person‘s statement

   R – Reflecting: Clarifies the interviewer‘s
    meaning

   S – Summarizing: Collecting bundles or ‗chunks‘
    of change talk

                                                      63
   Once you have encountered a significant amount of change
    talk from the offender, and overcome resistance, it is time to
    negotiate a plan for change and thereby create a change plan.
    This involves a process of setting goals, considering change
    options and eliciting a commitment for change from the
    offender.

   By creating a change plan, we are encouraging a realistic
    belief that change is possible. That‘s our fourth basic
    principle of effective motivational interviewing.




                                                                     64
   Change is predictable. It is a process that
    moves through the following well-
    defined stages:

    ◦   Pre-Contemplation
    ◦   Contemplation
    ◦   Preparation
    ◦   Action
    ◦   Maintenance
    ◦   Relapse


                                                  65
•   Age: 39
•   Criminal History: DUI x 2, Assault and Battery
•   Family: Married, 2 children
•   Work: Full-time construction for 2 years
•   Substance use: Daily drinker w/ history of cocaine
    use




                                                         66
 Confidence   Levels
 ◦ 1-3
 ◦ 4-6
 ◦ 7-10




                        67
68
Mark Stonex
P&P District Supervisor
 Mark.Stonex@ky.gov
   270-746-7420

                          69
   Over 4,000 individuals employed by KY
    DOC

   22,344 offenders incarcerated
     13 prisons, 80+ jails, 20+ halfway houses

   42,338 offenders under supervision
    ◦ ~ 30% on parole
    ◦ ~ 70% on probation

                                        Population as of 9/28/2012




                                                                     70
Release Year   Recidivism Rate
               @ 24 months
2000           28.90%
2001           30.00%
2002           31.70%
2003           35.40%
2004           33.00%
2005           34.00%
2006           35.00%
2007           32.00%
2008           29.50%




                                 71
Mission:
 To protect the citizens of the Commonwealth and to
 provide a safe, secure and humane environment for
 staff and offenders in carrying out the mandates of
 the legislative and judicial processes; and to
 provide opportunities for offenders to acquire skills
 which facilitate non-criminal behavior.




                                                         72
   Population of KY = 4,339,367 (2010)

   One in 100: Behind Bars (2008)
    ◦ Kentucky prison population growth rate of 12%

   One in 31 (2009)
    ◦ For Kentucky, one in 35 adults is in prison or
      under supervision

           www.pewcenteronthestates.org




                                                       73
74
   Use evocative questions to address their desire
    to change:
    ◦ What worries you about your current situation?
    ◦ What makes you think you need to do something about
      your problem?
    ◦ What is there about your behavior that you or other
      people might see as reasons for concern?
    ◦ How has this stopped you from doing what you want to
      do in life?
    ◦ How would you like for things to be different?
    ◦ What would you like your life to look like in 5 years?
    ◦ What are you thinking about your involvement with the
      courts?

                                                           75
   Major change for the DOC to shift from:


Incarceration and               Incarceration and
Supervision based               Supervision based
on security/custody             on risk and needs
levels




                                                    76
   Implement the use of a validated risk and
    needs assessment tool

    ◦ Identify criminogenic needs

    ◦ Determine risk based on the needs

    ◦ Create opportunities that address the needs and
      reduce the risk




                                                        77
   Anti-social cognition
   Anti-social companions
   Anti-social personality     Criminal
   Family / Marital            History
   Substance Abuse
   Employment
   School
   Leisure and/or recreation




                                           78
   Detailed survey of risk and need factors

   Can be used in all forensic settings

   Appropriate for use with male and female
    offenders 16 years of age and older

   Based on North American sample of 135,791
    adult offenders

   Gender and population based norms

                                                79
   To provide a record of case information
    from intake to case closure
   To provide a record of case processing and
    service provision
   To supply a common language across
    systems
   To link case and service information
    consistently
   To link assessment and service with
    evidence-based approaches


                                                 80
A. Offender History Form
     1. General Risk/Need Factors
     2. Specific Risk/Need Factors
     3. Prison Experience – Institutional Factors
     4. Other Client Issues
     5. Special Responsivity Considerations
     6. Risk/Need Summary/Override
     7. Risk/Need Profile
     8. Program/Placement Decision
     9. Case Management Plan
     10. Progress Record
     11. Discharge Summary

81                                                  81
Sequencing of the Sections




82                           82
LS/CMITM Section 1                    The “Central Eight”
Subcomponents                        Criminogenic Needs

Criminal History                   History of Antisocial Behavior

Education/Employment                     Education/Employment

Family/Marital                                    Family/Marital

Leisure/Recreation                            Leisure/Recreation

Companions                                 Antisocial Associates

Alcohol/Drug Problem                           Substance Abuse

Procriminal Attitude/Orientation             Antisocial Attitudes

Antisocial Pattern                 Antisocial Personality Pattern




                                                                    83
RNR Principles of Effective
Correctional Treatment
   Risk: The level of service should vary with level of risk

   Need: Appropriate intermediate targets of change
    (criminogenic needs)

   Responsivity:
       General, use behavioral, social learning, cognitive behavioral
        strategies
       Specific, match intervention modes and strategies to learning
        styles, motivation, and demographics of case

   Professional Discretion: Non-adherence for specified reasons

   Tx Integrity: The correct dosage delivered by qualified providers



                                                                         84
Risk Principle

• Match level of services to level of risk

• Prioritize Supervision and Treatment
  Resources for Higher-Risk Offenders




85                                           85
Patterns in Risk Level & Tx Intensity
Offender     % Recidivism:                    Impact on              Authors of
RISK LEVEL   Tx BY RISK LEVEL                 RECIDIVISM             Study
             Minimum     Intensive

Low Risk     16%         22%                  ( 6%)                 O‟Donnell et al.,
                                                                     1971
High Risk    78%         56%                  ( 22%)

Low Risk     3%          10%                  ( 7%)                 Baird et al.,
                                                                     1979
High Risk    37%         18%                  ( 19%)

Low Risk     12%         17%                  ( 5%)                 Andrews & Kiessling,
                                                                     1980
High Risk    58%         31%                  ( 27%)

Low Risk     12%         29%                  ( 17%)                Andrews & Friesen,
                                                                     1987
High Risk    92%         25%                  ( 67%)


                                * Some studies combined intensive Tx with supervision or other services
                                                                                                          86
Offender Risk of Recidivism
Resembles a Bell-Shaped Curve (Normal Distribution)




                                                      87
Triage: Cutting the “Tail” Off One End of Your Caseload
       Low Risk Offender – has
       more favorable pro-social
       thinking and behavior
       than other risk levels.
       Divert to
       administrative
       supervision.




                                                          88
Need Principle

• Match Services (Interventions) to
  Criminogenic Needs

• Prioritize treatment to highest scoring
  criminogenic needs

• In the case of a tie, treat the intrinsic need
  first



                                                   89
   Antisocial Attitudes       .21 (78)
   Self-Control Deficits      .22 (59)
   Antisocial Associates      .21 (51)
   Non-Criminal Alternative
    Behavior in High-Risk
    Situations                 .22 (18)
   Family Process             .29 (30)
   School/Work                .15 (88)
   Substance Abuse            .11 (36) ns
   Leisure Recreation         not tested



                                             90
Responsivity Principle

• General responsivity principle – use
  behavioral, social learning, cognitive
  behavioral strategies

• Specific responsivity principle – match
  intervention modes and strategies to
  learning styles, motivation, and
  demographics of case




                                            91
Adherence with
General Responsivity
    General responsivity                    .40
    Plus core correctional practices
     (relationship and structuring skills)   .43
    Plus selection, training and clinical
     supervision of staff                    .46




                                                   92
   CBT treats emotional and behavioral
         disorders as maladaptive learned
         responses that can be replaced by
         healthier responses

        Action-oriented, using behavior
         modification techniques
          Behavioral homework assignments and journal keeping
          Rehearsal of productive thinking patterns
          Modeling of coping skills followed by rehearsal, then
           coaching




93                                                                 93
Specific Responsivity Principle
• Match treatment mode to offender
  characteristics
• Examples – language/learning style; race/
  gender/ethnicity; motivational level




94                                            94
Specific Responsivity Examples
Key offender characteristics being addressed by
different modes of treatment:
   Psychopathy
   Motivational level
   Gender-specific programming
   Culturally-specific programming
   Integrate the several personality models
   Static and dynamic responsivity factors
   Mental disorder



                                                  95
Mean Effect Size by Adherence to RNR
                        0.30
                                                                    .26
                        0.25
     Mean Effect Size




                        0.20                            .18

                        0.15
                        0.10
                        0.05                 .02
                                -.02
                        0.00
                        -0.05    0            1          2              3
                                       # of RNR Principles Adhered To


96                                                                          96
Program Characteristics                                                                   Recidivism

Routine Probation (P)                                                                     50%

P + Minimal Program                                                                       46%
(Programs with average effect size)

P + Best Intervention Type                                                                40%
(Programs with largest effect size)

P + B + Good Implementation (I)                                                           35%

P + B + I + Over 6 Months Duration                                                        32%


                          Source: Blueprints for Violence Prevention (2001). The importance of implementation fidelity.
                          Blueprints News, Vol. 2 (1).




                                                                                                                          97
Treatment Effectiveness
Percentage Reduction in Recidivism in 154 Controlled Studies
              30
                                                                                  30%
              20



              10                                                 13%

              0
                     -7%        -7%             - 6%
             -10




          Traditional         ISPs             Inappropriate          Unspecified           Appropriate
         Punishments                             Treatment             Treatment             Treatment
          (30 studies)     (47 studies)          (32 studies)          (54 studies)         (38 studies)

                             Sources: (1) An Overview of Treatment Effectiveness, D.A. Andrews, 1994.
                             (2) Effects of Community Sanctions and incarceration on recidivism, P. Gendreau, 2001.
                                                                                                                98
Impediment to More Pro-social
Recidivism Wall:   Thinking & Behavior




                                              “Central Eight”
                                               Criminogenic
                                                  Needs




                                                            99
Static and Dynamic Items

Static Items                 Dynamic Items
• Age                        • Pro-criminal attitudes
• Gender                     • Criminal associates
• Race                       • Dysfunctional
                               family relations
• Criminal history
                             • Alcohol/drug problems
• Intellectual functioning
                             • Low self-control
                             • Education/employment
                             • Leisure/recreation



                                                        10
                                                         0
LS/CMI™ Risk/Need Scores




                           10
                            1
Semi-Structured Interviewing –
Three Stages

                    (2)
           Information-gathering
                 „Funnel‟
     (1)                           (3)
  Setup                            Close-out




                                               10
                                                2
   What do you like about marijuana?
   Where did you grow up?
   How will you cut down on your drinking?
   Are you willing to join the group?
   What brings you here today?
   Do you want to stay in this relationship?
   Have you ever thought about walking as a
    simple form of relaxation?
   Is it important to have meaning in your life?


                                                    10
                                                     3
   In the past, how have you overcome other
    obstacles in your life?
   Are you willing to try this for a week?
   In what ways is your anger a problem for you?
   Do you care about your family?
   What are the most important reasons why you
    want to manage your emotions?
   Have you set a date for quitting drinking?
   Is this an open-ended question?


                                                    10
                                                     4
Active Listening Skills (OARS)

1) Open Questions
2) Affirmations
3) Reflections
4) Summarizations




                                 10
                                  5
   Understand the importance of Normative
    Feedback

    ◦ Give the offender a choice of learning the outcomes
      of his/her assessment

    ◦ Provide information about the scored results

    ◦ Explore the offender‘s reaction


                                                            10
                                                             6
10
 7
10
 8
10
 9
   Have the ability to run reports to gather
    summary information about different facilities
    or districts

   Have the opportunity to break down into
    areas in facilities or districts and even staff
    members




                                                      11
                                                       0
   Get out of the way / Leave them alone
    ◦ Intensive treatment for low risk offenders can
      actually INCREASE risk of recidivism

   Zero In
    ◦ Target those with high probability of recidivism


   Live in their back pocket
    ◦ Provide most intensive treatment available



                                                         11
                                                          1
11
 2
Assessments conducted
7/2010-7/2012           11
                         3
Assessments conducted
7/2010-7/2012           11
                         4
Assessments conducted
7/2010-7/2012           11
                         5
   Local Jails and Halfway Houses
    ◦   Leisure/Recreation
    ◦   Antisocial Companions
    ◦   Education / Employment
    ◦   Criminal History
   Adult Institutions
    ◦ Leisure/Recreation
    ◦ Antisocial Companions
    ◦ Criminal History
   Probation and Parole
    ◦ Leisure/Recreation


                                     11
                                      6
Lisa K. Howard
Program Administrator
 Lisak.howard@ky.gov
    502-782-2313

                        11
                         7
   You‘ve learned how to communicate with an
    offender (motivational interviewing)
   You‘ve learned how to assess an offender
    (LS/CMI)
   Now to learn about developing an effective
    case management plan




                                                 11
                                                  8
   Criminal courts
   Corrections
   Parole Board
   Mental Health agencies
   Public health agencies
   Veteran‘s Affairs
   Housing Authorities
   Employment services
   Social Service agencies
   Faith-based agencies
   Communities / average citizens


                                     11
                                      9
   Evidence Based vs. Promising Practices

    ◦ EBP: specific and defined outcomes through formal
      research (reductions in recidivism, increased
      employment, improved behavior)

    ◦ Promising Practices: general agreement among
      experienced professionals that these strategies are
      important and beneficial (barriers programs)




                                                            12
                                                             0
   If results are not measured, successes cannot
    be distinguished from failures.
   If successes cannot be distinguished, they
    cannot be replicated.
   If failure cannot be identified, they cannot be
    corrected.
   If results cannot be demonstrated, support
    cannot be secured.



                                                      12
                                                       1
   All services should be monitored for
    effectiveness

   Staff need to feel supported in these ways:
    ◦   Policies and procedures
    ◦   Supervision and technical support services
    ◦   Training to enhance knowledge, skills and abilities
    ◦   RESOURCES!!!!




                                                              12
                                                               2
Examples of EBP

   ACT    Assertive Community Treatment
   IDDT   Integrated Dual Disorder Treatment
   FPE    Family Psycho-Education
   DBT    Dialectical Behavior Treatment
   CBT    Cognitive Behavior Therapy
   MI     Motivational Interviewing
   MRT    Moral Reconation Therapy
   TCM    Targeted Case Management
   SE     Supported Employment
   SH     Supported Housing


                                                12
                                                 3
   Can we mitigate risk without compromising
    the legal status?
   A large number of defendants placed on
    pretrial supervision with a secured bond.
   A large number of high risk defendants
    unsuccessful due to technical violations?
   It works!




                                                12
                                                 4
   If DOC releases 18,000 offenders in 2012,
    and we have a 1% reduction in the recidivism
    rate, we‘ll save $678,000 + in incarceration
    costs in just one year.
   Link between Treatment and Recidivism
    ◦ Criminal Sanction           -.07
    ◦ Inappropriate Treatment     -.06
    ◦ Appropriate Treatment        .30




                                                   12
                                                    5
   Punishment, sanctions or incarceration
   Scared straight type programs
   Physical Challenge programs
   Boot camp type programs
   Shaming programs




                                             12
                                              6
   Programs that:
    ◦   Focus on criminogenic needs
    ◦   Match right offender to the right program
    ◦   Use a cognitive behavioral approach
    ◦   Use positive reinforcements
    ◦   Seek right levels of dosage/intensity
    ◦   Have built-in quality assurance




                                                    12
                                                     7
   Discovering and using What Works strategies
    ◦ Evidence-based practices
    ◦ Outcome measures
   Tool development and utilization
    ◦ We have been heavily involved in equipping staff
      and hoping they utilize what works.
   Effective Delivery
    ◦ Effective delivery is every bit as important as how
      effective the program itself is.



                                                            12
                                                             8
Conceptualizing Case Plan Priorities
1) Identify the need/target areas that scored highest on the
   LS/CMITM subcomponents.
2) For which target areas are local treatments/interventions
   currently available?
3) On which areas is the offender most motivated to work?
4) Which areas are more intrinsic?
5) Which areas relate to terms and conditions imposed by the
   court/parole board?
6) Which subcomponent areas are most connected to the non-
   criminogenic needs of this client?
7) Which areas are associated with strengths/protective factors?



                                                                   12
                                                                    9
   Limited housing
   Unemployment
   Educational needs
   Mental Health Issues
   Healthcare needs
   Financial instability
   Family concerns
   Public perceptions
   Transportation


                            13
                             0
   Effective case management plan

    ◦ Develop a plan with the offender to address
      criminogenic needs and reentry barriers
    ◦ Plan should provide achievable goals and action steps
    ◦ Prioritize goals based on need and motivation
    ◦ Timelines should be reviewed regularly
    ◦ As goals are accomplished, case management plan
      shall be updated




                                                              13
                                                               1
◦ The LS/CMI is like the address

◦ The Case Management Plan is the
  directions

◦ Programs / interventions are the
  landmarks


                                     13
                                      2
   ―Case Manager‖
   ―Offender‖
   ―Inputs‖
   ―Assessment‖
   ―Case Management Team‖




                             13
                              3
   Assessment

   Case Planning

   Intervention

   Ongoing Assessment




                         13
                          4
13
 5
 LS/CMI


 Criminogenic   Needs




                         13
                          6
   The strategic use of resources utilizing evidence
    based practices to enhance community safety
    through the prevention of future victimization.
    Case management assesses, motivates, and
    provides targeted interventions to offenders
    addressing risks for recidivism, strengths, needs,
    and responsivity.

   …or Where the Rubber Meets the Road.



                                                         13
                                                          7
 Involve   the Offender in the Plan creation

 This   can go a couple of different ways…




                                                13
                                                 8
―I‘m not doing that and you can‘t
           make me!‖




                                    13
                                     9
 Denial   and rationalization

 Dig
    in their heels, argue, and refuse to
 comply with the process.

 This Offender will throw away the CMP in the
               office trash can.




                                                14
                                                 0
   Explain the process, create some goals, and
    move on.

   Pick your battles!




                                                  14
                                                   1
―Yea, that sounds like a great idea.‖




                                        14
                                         2
   Will agree to most any suggestions you make.

   Provide non-aggressive excuses

    This Offender will throw away the CMP once
                  they get home.



                                                   14
                                                    3
―How can I find an AA Sponsor?‖




                                  14
                                   4
This Offender will photo copy their
          CMP for Mom.




                                      14
                                       5
   Traditional custody and supervision
    framework.
    ◦ Only consequences and violations
    ◦ Authoritarian


   ONLY helping the offender and giving them
    positive feedback.



                                                14
                                                 6
   Reduce risk of recidivism through addressing
    the Criminogenic Needs

   Evidence Based Practices and Programs

   Positive interactions with the Offender




                                                   14
                                                    7
   Offender progress and desired outcomes, or
    regression and what to do about it.

   Minor and Major Transitions




                                                 14
                                                  8
14
 9
Reduced Criminal Behavior

           =

 Increased Public Safety

                            15
                             0
   Offender becomes part of their own success
    or failure

   Organized way to track offender efforts and
    goals.




                                                  15
                                                   1
   Return to being a productive member of the
    community

   Restitution to Community or Victims




                                                 15
                                                  2
   Enhance effectiveness of rehabilitation at
    every opportunity




                                                 15
                                                  3
   Hope

   Re-Integration

   Self-sufficiency




                       15
                        4
 Staff   do it EVERYDAY

 Creative   outlet for staff and offender

 Revealswhich offenders are working and
 which are not




                                             15
                                              5
 Electronic   Document

 Create    Goals and Tasks

 Leads   to Measurable Success

 Single,
       dynamic plan that follows the
 Offender throughout the system



                                       15
                                        6
15
 7
15
 8
   Provides Criminogenic Needs

   Starting point for Goal creation

   Builds a rapport with the Offender




                                         15
                                          9
   What if the Offender already has an LS/CMI?

    ◦ Use the LS/CMI Report
    ◦ Talk to the Offender!
    ◦ Contact the previous Case Manager




                                                  16
                                                   0
 LS/CMI
 What   additional Inputs go into the CMP?
 The Offender‘s thoughts and feelings
 File Reviews
 Experience with Offender and Interviews
 Previous Case Manager
 Case Management Team Members …
 Offender Self-Assessment



                                              16
                                               1
16
 2
16
 3
   Difference in LS/CMI Strengths and Case
    Management Plan Strengths

    ◦ Doesn‘t have to impact the risk level of a
      criminogenic need

    ◦ Enables you to assist the offender in identifying
      their own strengths




                                                          16
                                                           4
16
 5
   Where do these come from?

   When do they apply?




                                16
                                 6
16
 7
   Responsivity Principle

   Examples of responsivity issues
    ◦   Motivation
    ◦   Denial
    ◦   Maturity
    ◦   Concrete Oriented Thinking

   Ways to address responsivity



                                      16
                                       8
16
 9
   Goals should address the highest scoring
    Criminogenic Needs

   Case Managers guide the Offender in setting
    their own goals.




                                                  17
                                                   0
17
 1
Successfully complete
      Legal Problems and   Diversion Program for
      Criminal Behavior    Drug Possession
                           conviction




172
Criminogenic Needs and Goals


      Education and
                       Obtain GED
      Employment




173
Criminogenic Needs and Goals

                           Improve relationship
      Family and Marital
                           with daughter




174
Criminogenic Needs and Goals

      Leisure and Recreation   Volunteer in the
                               Community




175
Criminogenic Needs and Goals

                              Participate in positive
      Antisocial Associates
                              group activity




176
Criminogenic Needs and Goals


      Substance Abuse   Achieve sobriety




177
Criminogenic Needs and Goals


                             No negative encounters
      Antisocial attitudes   with law enforcement for 6
                             months




178
Criminogenic Needs and Goals

      Antisocial Personality   Complete 90 Days
      Pattern                  Violation free




179
   Goals are the overarching Objectives:
    ◦ Achieve Sobriety
    ◦ Obtain GED


Goals      are conceptual

Tasks       are concrete



                                            18
                                             0
 Tasks are the steps that will lead to
   accomplishing the Goal




181
Obtain Associates Degree   Get transcripts and
      in Culinary Arts from      documents needed for
      Sullivan University        application
                                 Contact Sullivan University
                                 Financial Aid Office for
                                 assistance

                                 Save $100.00 per month
                                 for education expenses



182
S Specific
M Measurable
A Achievable
R Reasonable
T Time-Limited
                 18
                  3
   State in detail what is to be achieved
    or accomplished

   ―Get transcripts and documents
    needed for application.‖




                                             18
                                              4
   How will you know if the expectation
    has been achieved?

   ―Get transcripts and documents
    needed for application.‖




                                           18
                                            5
   Is the Offender capable of accomplishing the
    Task?

   ―Save $100.00 per month for education
    expenses.‖




                                                   18
                                                    6
   The Offender has the ability, the time, and
    the resources to accomplish the Task.

   ―Contact Sullivan University Financial Aid
    Office for assistance‖




                                                  18
                                                   7
   The amount of time is specified or
    limited.




                                         18
                                          8
Successfully complete
      Diversion Program for   Be present at all
      Drug Possession         scheduled Court dates
      conviction
                              Attend Court mandated
                              classes for Drug
                              Possession conviction at
                              New Horizons IOP

                              Pay all Court fees on time
                              and in full

189
Complete TABE Testing at
      Obtain GED
                   scheduled date and time

                   Meet with Adult Education
                   Counselor to enroll in ABE
                   Classes




190
Complete TABE Testing at
      Obtain GED
                   scheduled date and time

                   Sign up for GED Classes
                   at the School and attend
                   classes when chosen from
                   the Wait List
                   Go to the Library and
                   check out a GED Prep
                   Manual

191
Obtain Employment within
                               Write a Resume
      6 months

                              Fill out five job applications
                              per week

                              Follow up on applications
                              and interview when asked



192
Attend family counseling
      Improve relationship with   sessions at North Springs
      daughter                    Counseling Group with
                                  daughter

                                  Attend Parenting Program
                                  at Seven Counties

                                  Plan a weekend activity
                                  with daughter, two times a
                                  month

193
Improve relationship with   Write at least one letter per
      daughter                    week to daughter

                                  Apply to Inside Out Dads
                                  program and attend when
                                  chosen from the Wait List

                                  Add daughter and mother
                                  to visitation list in March


194
Volunteer at First
      Volunteer in the
                         Methodist Church, at least
      Community
                         two times per month




195
Join recreational adult
      Participate in positive
                                softball league and attend
      group activity
                                games and practices




196
Apply to Rainbow IOP
      Achieve sobriety   Clinic and attend program
                         when admitted
                         Attend three AA Meetings
                         per week at First Methodist
                         Church
                         Successfully pass Court
                         mandated drug testing for
                         the next six months


197
Make a plan for how to
      No negative encounters
                                 react if questioned or
      with law enforcement for 6
                                 approached by law
      months
                                 enforcement

                                 Consistently obey traffic
                                 laws

                                 Obtain valid State
                                 Identification


198
Make a plan for how to
      Stay Out of Segregation
                                react if questioned or
      for 90 Days
                                corrected by Prison Staff
                                Go to Recreation and do at
                                least 30 minutes of aerobic
                                activity each day

                                Apply to Moral Reconation
                                Therapy and attend when
                                chosen from the Wait List


199
Report to District 3 P&P
      Complete 90 Days
                         Office on time for all
      Violation free
                         scheduled meetings

                         Complete PORTAL




200
   Tasks form the corner stones of the CMP

   The work is done here




                                              20
                                               1
   Set points along the way that demonstrate
    progress toward the overall goal.

   Celebrate accomplishing key tasks!




                                                20
                                                 2
   Goals are where you and the Offender are
    trying to get.

   Tasks are the steps you will take to get there.




                                                      20
                                                       3
   Portion Control

   Stabilization

   Risk Reduction

   Risk Containment


                       20
                        4
   Programs

    ◦ Evidence Based

    ◦ Barriers




                       20
                        5
20
 6
   Staff Actions are often very simple, but can
    have a lot of impact.

   You set the tone of the entire process.




                                                   20
                                                    7
   Provide contact information for local
    rehabilitation programs

 Verify   attendance at AA/NA via sign in sheet

 Conduct    routine urinalysis to include testing
    for marijuana and cocaine




                                                     20
                                                      8
   Role play with offender to practice Domestic
    Violence Action Plan

   Provide contact information for local legal
    resources

   Establish an emergency after hours contact
    procedure



                                                   20
                                                    9
   Case Managers must collaborate with the
    Offender.

   Offenders need your help and guidance to
    achieve their goals.




                                               21
                                                0
   Everyone wants to feel valuable

   Everyone wants respect

   The power of Hope




                                      21
                                       1
Problem Solver
Instructor
Motivator
Advocate
                 Source of Information
                 Liaison
                 Role Model
                 Change Agent




                                         21
                                          2
   Mutual Respect
   Openness
   Empathy
   Attentiveness
   Genuineness
   Flexibility
   Structure and Support




                            21
                             3
   Role Modeling

   Communication and interaction can be the
    best interventions




                                               21
                                                4
21
 5
21
 6
   Received GED

   Graduated Substance Abuse Program

   Refusal Form Signed

   Offender is currently on waiting list



                                            21
                                             7
21
 8
   Plans will change over time

   Periodically reevaluate Interventions
    ◦ Are we reducing risk
    ◦ Should we change course

   Reducing risk over time



                                            21
                                             9
22
 0
   Goal Creation process is the same



   Tasks associated with Non-Criminogenic
    Needs must be S.M.A.R.T. as well!




                                             22
                                              1
Attend Financial Peace
Improve financial situation   University at First
                              Methodist Church.

                              Pay all household bills on
                              time

                              Create a debt repayment
                              plan

                                                           22
                                                            2
Take medications at
Improve mental health   morning and afternoon
                        medline everyday

                        Apply to the Challenges
                        Program and attend when
                        chosen from the wait list




                                                    22
                                                     3
Move out of boyfriend’s   Apply for housing
apartment                 assistance


                          Make an alternative
                          housing plan

                          Save $50.00 a week for
                          deposit fee

                                                   22
                                                    4
22
 5
22
 6
22
 7
 Offender
 Case Manager
 Social Service Clinician
 Medical provider
 Mental Health provider     CMP
 Educator
 Reentry Liaison
 Key Stakeholders
                                   22
                                    8
The Case Manager is the Quarterback and Resource Broker.

                                                           22
                                                            9
   What partners are
    available in your
    community to provide
    services?


   What if the needed
    partners do not exist or
    are not available?

                               23
                                0
   What do you do when no resources seem
    readily available?

   Use your lifelines!




                                            23
                                             1
   Both of these extremes can challenge staff

   Find respective strengths and use them!




                                                 23
                                                  2
   Urban: resource rich with structured
    programs




                                           23
                                            3
   Rural: Few structured programs
   Family and community support may be
    strong




                                          23
                                           4
   24/7 Dads
   Moral Reconation Therapy (MRT)
   Thinking for a Change (T4C)
   Relapse Prevention Therapy
   EPICS-Effective Practices in Community Supervision
   PORTAL




                                                         23
                                                          5
   Emphasize involving the Offender in creating
    solutions to complex problems

   Use your lifelines!




                                                   23
                                                    6
23
 7
23
 8
23
 9
24
 0
24
 1
   Explain the purpose of the Case Management
    Plan to the Offender
   Explain how the CMP works, and what each
    section means
   Let them ask questions




                                                 24
                                                  2
   The directives are too difficult for me to meet.
    ◦ You‘re working hard to try and comply with the
     conditions.
   There are just too many rules for me to abide by.
    ◦ Sounds like your frustrated with your conditions
     of supervision.
   Why are you hassling me? My buddy is supervised
    by Mr. _______ and he never hassles him like this!
    ◦ My role is for you to be successful – how can I be
     more helpful in having you abide by the rules?



                                                           24
                                                            3
   Reentry Hotline (1st in the nation)
    ◦ 1-877-INMATE-4 or 1-877-466283-4

   Reentry Taskforces (11 across the state)
    ◦ www.kentuckyreentry.org


   The Tool Kit newsletter (for staff)
    ◦ www.corrections.ky.gov/reentry


   Homeward Bound newsletter (for offenders)
    ◦ www.corrections.ky.gov/reentry

                                                24
                                                 4
Impact


 Offender

 Staff

 Community



              24
               5
   Apply actuarial risk tools to predict the
    likelihood of risk of flight and danger to the
    community.

   Provide the least restrictive supervision
    necessary to effectively monitor compliance.

   Report violations of bail conditions which
    indicate an increased risk of Pretrial failure to
    the court with a recommendation for
    modified bail conditions to mitigate risk.

                                                        24
                                                         6
   Use evidence-based practices to gain
    compliance and increase defendant
    engagement and motivation through
    strength-based and motivational interviewing
    techniques.
   Use fidelity measures, data and evaluation to
    ensure quality and determine effectiveness of
    services to guide decision-making.




                                                    24
                                                     7
   If you could do anything to assist an
    offender‘s reentry – what would it be?
   What‘s on your reentry bucket list?
   Tell me about a time that you felt you really
    impacted reentry…




                                                    24
                                                     8
24
 9
Brigid Adams
Reentry Branch Manager
 Brigid.Adams@ky.gov
    502-782-2254




                         25
                          0

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Motivational interviewing, role of assessment and case planning in community supervision

  • 1. Lisa K. Howard, Program Administrator Mark Stonex, District Supervisor Brigid Adams, Reentry Branch Manager Kentucky Department of Corrections 1
  • 2. The honoring of the presumption of innocence, the right to bail that is not excessive, and all other legal and constitutional rights afforded to accused persons awaiting trial while balancing these individual rights with the need to protect the community, maintain the integrity of the judicial process, and assure court appearance. 2
  • 3. 1. Presumption of innocence 2. Right to counsel 3. Right against self-incrimination 4. Right to due process of law 5. Right to equal protection under the law 6. Right to bail that is not excessive 3
  • 4. 4
  • 5. A way of talking about change that was 1st developed for the field of addictions but has broadened and become a favored approach for use with populations in a variety of settings.  Has been introduced to criminal justice in general and probation efforts specifically.  Represents a turn to moving probation departments into the ―business of behavior change‖ 5
  • 6. Anyone can change if they really want to because it‘s easy _____  Anyone can change if they really want to because all you really need is willpower, resolve and strength of character _____  Change is difficult for most people, most of the time _____  Motivation is fundamental to change, rather than a personality trait or characteristic _____ 6
  • 7. Change is not possible because nothing works and I‘ve tried everything _____  Change is not possible because people don‘t change _____  People make changes all of the time. Many without the assistance of health professionals or programs _____  Research suggests that people who successfully change are motivated _____  Punishment is the only way to motivate change _____ 7
  • 8. If we make people feel bad enough, they will change _____  People really need to suffer before they will change _____  There is no empirical evidence to support the use of programs that rely on excessive confrontation or that attempts to shame an individual to make lifestyle changes _____  The individual has to value change intrinsically _____ 8
  • 9. The mission statements of most supervision agencies emphasize two main tasks: holding offenders accountable to conditions (compliance), and encouraging positive behavior change (rehabilitation). Though these two tasks may seem self-evident, a quick look at the history of corrections shows that the field has emphasized different goals at different times. These two tasks have frequently been at odds with one another, and even today, the tension between them can be hard to manage. 9
  • 10. Today we will look at an overview of this type approach to case management.  And ponder 8 reasons to consider the Motivational Interviewing approach 10
  • 11. ―Motivational Interviewing makes a lot of sense to me-I mean, it seems to be a lot like banking. We‘ve got to make a deposit before we can make a withdrawal.‖ (training participant) 11
  • 12. Motivational Interviewing is not just a collection of techniques to apply on an offender. Raising motivation levels and increasing an offender‘s readiness to change requires a certain ―climate‖-a helpful attitude and a supportive approach that one takes with an offender!!! 12
  • 13. This climate of change becomes of hospitable to developing a helpful relationship-and this relationship must occur between officer and offender for enduring change to take place. 13
  • 14. It would seem that supervision, as a criminal justice entity, is much like the passenger railroad industry of our past century. Railroad executives mistakenly had come to believe they were in the train business instead of the transportation business. Due to this fatal fault of vision, the trucking and airfreight industries prospered, while the passenger railroad engines missed an important opportunity to fill a customer need.  We have come to believe that we are in the supervision business rather than the behavior change business. 14
  • 15. Our field seems primarily concerned with the process of probation/parole-insuring adequate supervision, compliance with probation/parole orders and the completion of mounds of attendant paperwork. Process takes center stage rather than a principal focus on strategies and techniques that will encourage positive behavior change and impact outcomes 15
  • 16. Consider any continuing education training recently conducted. More often than not, training titles would have included phrases such as, "Managing the...," "Supervising the...,""Officer Safety," "Computer Training," "Risk Assessment" or the ubiquitous phrase, "How To Deal With the...(sex offender, dually diagnosed, hostile client, etc.)" 16
  • 17. This is not to imply that these training topics are unimportant ,but rather to point out the sheer absence of any tactical curiosity regarding positive behavior change. The business of probation proliferates. Managing trumps motivating. Supervision obscures relationships. Intimidation overshadows encouragement. Compliance remains in ascendancy. 17
  • 18. This claim only underscores our field‘s fixation on the business of supervision!-not the business of behavior change!  We must come to terms with the simple fact that the momentum for BEHAVIOR CHANGE begins with us! 18
  • 19. Change is a process often takes time and happens slowly and incrementally.  To enable this process, we must foster a ―culture of change‖.  In the past we have either secured compliance or increased the readiness to change.  Motivational Interviewing contends that Objectives of control and motivation can exist side by side. 19
  • 20. To understand and further behavior change is to understand the interpersonal climate between officer and probationer that encourages change.  Motivational enhancement steers clear of both the ―hard‖ and ―soft‖ approach! 20
  • 21. Hard Approach is overly directive and places offenders in passive recipient roles.  Soft Approach places the Officer in a role that is too passive and vulnerable.  An emerging motivational approach finds middle ground by those who understand the ―both/and‖ inclusion. 21
  • 22. Staff can examine how to impose sanctions and build helpful relationships.  With proper training officers can build the skills to supervise for compliance and increase the Offenders readiness for change. 22
  • 23. To utilize MI, staff must adopt a "lens" or a way of viewing the offender that is consistent with the Strengths Perspective.  The Strengths Perspective in the justice field is first and foremost a belief in the offender's ability to change.  This Strengths perspective embraces the science of "getting up." For the previous 40 years, criminal justice has focused on the science and classification of "falling down,― as evidenced by our sole focus on deficits, disorders and failure.  The Strengths perspective pays attention to what strengths, resources, and assets probationers might turn to as they attempt to manage and overcome their troubles. 23
  • 24. 8 reasons to consider Motivational Interviewing 24
  • 25. 1.) Aligns With Evidence-Based Practice: Research strongly suggests that ―Motivational Interviewing‖ techniques, rather than persuasion tactics, effectively enhance motivation for initiating and maintaining behavior change. 25
  • 26. Risk—Directing programs toward higher risk offenders.  Need—Targeting behaviors that reduce crime.  Responsivity—Being responsive to offender style. 26
  • 27. Evidence-based practice highlights the important role that P&P officers have in offender outcome. In the past, rehabilitation was primarily the domain of mental health professionals, but EBP emphasizes that frontline staff, such as probation and parole officers, also have the opportunity to influence the change process. For example, officers conduct assessments, meet regularly with offenders, determine to which programs offenders are referred, and can speak with offenders in ways that motivate change. EBP elevates the officer‘s role from that of a mere observer and reporter of compliance to that of a professional—someone who has specialized skills to influence positive behavior change. 27
  • 28. 2.) Can Help The Officer Get “Back Into The Game” of Behavior change Historically, motivation has been viewed as a more or less ―fixed‖ characteristic of offenders. However recent evidence suggests there may be quite a lot than an officer can do to influence an offender‘s chances of successfully completing supervision 28
  • 29. 3.) Suggests effective tools for handling resistance and can keep difficult situations from getting worse Part of the equation involves using known techniques to draw out more positive talk while the other part of the equation is having a collaborative style where offenders feel more comfortable talking about change. 29
  • 30. 4.) It keeps Officers from doing all the work, and makes interactions more change focused Interactions are more change focused when the officer understands where the change comes from Change focused interactions place the responsibility for behavior change on the Offender Motivational interactions create an appetite for change in offender by amplifying their ambivalence 30
  • 31. 5.) Motivational Interviewing will change who does the talking: Training in Motivational Interviewing teaches techniques to strategically steer a conversation in a particular direction. Using strategies to get the Offender talking is a prerequisite to being an effective motivational interviewer. 31
  • 32. 6.) This approach will help you prepare offenders for change. Once the Offender is talking you can encourage productive talk Basic listening and speaking strategies:  Open questions  Affirm positive talk and behavior  Reflect what you are hearing or seeing  Summarize what has been said These 4 techniques, known as the OARS, will help an offender think about change 32
  • 33. 7.) Motivational Interviewing changes what is talked about There is good evidence that people can actually talk themselves in and out of change Certain statements and questions-and provider style-seem to predict whether people decide to change during brief conversations Offenders may come in with a certain range of readiness, but what the Officer says from that point on makes a difference in how the individual speaks and thinks and ultimately in how he or she chooses to behave. 33
  • 34. 5 categories of self-motivational speech ―DARN-C‖  Desire. Desire expresses a wish to attain or succeed: ―I wish I could get off supervision.‖ ―I really want to get a job.‖  Ability. Ability talks about confidence: ―I could quit smoking pot.‖ ―I believe I could get back with my spouse. I‘ve done it before, and it‘s possible.‖  Reasons. Reasons involve a tangible incentive, motive, or rationale for change. For instance, reasons might focus on how change would make things better or how continued behavior would make things worse: ―At least my wife would quit bugging me if I found a job.‖ ―Smoking crack really flares up my asthma.‖  Need. Need, at least initially, may overlap with reasons. After a while, need may involve more emotion: ―I‘ve got to. I must.‖ Need moves beyond logical reasons into urgency. Where reason says, ―I should,‖ need says, ―I must.‖  Commitment. Commitment expresses a readiness or agreement to change: ―Five job applications? Yeah, I‘ll do that.‖ 34
  • 35. Legal sanctions may motivate some people, but in general, the power of external punishment as a motivator is overestimated. The most powerful motivators are intrinsic: family, children, friends, keeping a job, gaining the respect of others, or feeling a measure of control over life. For most people, change is an inside job. 35
  • 36. Drawbacks of current behavior ◦ What concerns do you have about your drug use? ◦ What concerns does your wife have about your drug use? ◦ What has your drug use cost you?  Benefits of Change: ◦ If you went ahead and took care of that class, how would that make things better for you? ◦ You talk a lot about your family. How would finding a job benefit your family? ◦ How would that make things better for your kids? 36
  • 37. How badly do you want that?  How does that make you feel?  How would that make you feel different?  Drawbacks of current behavior  Ability to change? ◦ How would you do that if you wanted to? ◦ What would that take? ◦ If you did decide to change, what makes you think you could do it?  Specific commitments the offender will make to change: ◦ How are you going to do that? ◦ What will that look like? ◦ How are you going to make sure that happens? 37
  • 38. Thanks for coming in on time.  It feels to you that people might be blowing this out of proportion.  You don‘t feel like I can understand where you‘re coming from.  At this point, it doesn‘t seem that big a deal to you.  Drinking has some positive aspects for you.  It‘s frustrating. (You‘re frustrated with having to be here.)  It‘s difficult. (I know this must be difficult for you.)  It‘s hard for you. (It might be hard for you.)  I can see why you might think that.  So the thing that most concerns you is . . . .  You want to do the right thing.  That‘s a good idea.  I think you could do it if you really wanted to.  I think that will work for you.  Thanks for talking with me.  I appreciate your honesty. 38
  • 39. 8.) It allows Officers to enforce Court Orders and deliver sanctions without leaving a motivational style: Officers are kind of like consultants, in that we manage the relationship between the court and the offender. 39
  • 40. Strategies for keeping a motivational edge during probation violations: 1. Explain your dual roles (become the go-between) 2. Address behavior with an ―Even Keel‖ attitude 3. Dispense the appropriate sanctions, but not getting agitated or taking the violation personally 40
  • 41. Motivationally- inclined Officers offer their support - and their regrets - to the offender who might be considering a violation of the courts orders. MI Role Play .lnk 41
  • 42. A motivational approach is about finding the middle ground of a consultant who works both sides (the releasing authority and the offender). Officers can work in partnership with the Offender, while still being true to their court roles.  Officers can respect personal choice but not always approve of the offenders behavior. By their skills and strategies, Officers can supervise for compliance, and at the same time, increase readiness for change. 42
  • 43. 3 major aspects of successful Motivational Interviewing ‣ Judging Readiness for Change ‣ 4 Principles of Motivational Interviewing ‣ Application of Motivational Interviewing Principles and Practices during the case management process ‣ Motivational Interviewing Techniques 1. OARS 2. EARS 43
  • 44. Collaborative  Evocative  Autonomous 44
  • 45. Not authoritative, but a partnership. Envision two people sitting on a couch and looking at a photo album. One explains and describes, the other listens and asks for explanation when necessary.  Why would collaborative statements be part of a successful motivational interview? 45
  • 46. Not ―I have what you need.‖ But ―You have what you need, and I am going to help you find it.‖ Everyone is motivated. There is a part of them that wants to change.  Why would evocative statements be part of a successful motivational interview? 46
  • 47. Everyone has a choice. We need to remember that no matter what we say it is ultimately up to the offender. The more we understand this, the less personal it becomes if they make poor decisions.  Why would this be part of a successful motivational interview? 47
  • 48. MI research has identified four main principles for targeting readiness to change.  These four principles are: 1.Risk Principle – ―How Much‖ 2.Need Principle – ―What Targets‖ 3.Responsively Principle – ―How‖ 4.Principle of Program Integrity – ―What Works‖ 48
  • 49. I walk down the street.  There is a deep hole in the sidewalk.  I fall in.  I am lost…I am helpless.  It isn‘t my fault.  It takes forever to find a way out. 49
  • 50. I walk down the street.  There is a deep hole in the sidewalk.  I pretend I don‘t see it.  I fall in again.  I can‘t believe I‘m in the same place.  But it isn‘t my fault.  It still takes a long time to get out. 50
  • 51. I walk down the street.  There is a deep hole in the sidewalk.  I see it there.  I fall in…it‘s a habit…but my eyes are open.  I know where I am.  It is my fault.  I get out immediately. 51
  • 52. I walk down the street.  There is a deep hole in the sidewalk.  I walk around it. 52
  • 53. I walk down a different street. 53
  • 54. 1. Express Empathy 2. Develop Discrepancy 3. Roll with Resistance 4. Support Self-Efficacy 54
  • 55. Acceptance facilitates change. • Skillful reflective listening is fundamental. • Seek to understand the offender's perspective without judging, criticizing or blaming. • Ambivalence is normal. 55
  • 56. The offender rather than the officer/staff should present the arguments for change. • Change is motivated by a perceived discrepancy between present behavior and important goals or values. 56
  • 57. Avoid arguing for change. • Resistance behavior should not be directly opposed. • New perspectives are invited but not imposed. • The offender is the primary resource in finding answers and solutions. • Resistance behavior is a signal to respond differently. 57
  • 58. Belief in the possibility of change is an important motivator. • The offender is responsible for choosing and carrying out personal change. • The probation officer's own belief in the offender‘s ability to change becomes a self-fulfilling prophecy. 58
  • 59. Four basic principles are identified for effective motivational interviewing: 1.Focus on understanding the dilemma (ambivalence) 2.Don’t be the one arguing for change 3.Evoke the offender’s own arguments for change 4.Encourage a realistic belief that change is possible 59
  • 60. Our first basic principle of effective motivational interviewing is: focus on understanding the dilemma. For us to be able to understand the dilemma, we must have a good set of interviewing skills to utilize with the offender. One set of these skills, can be remembered with a pneumonic device called OARS. • Motivational interviewing builds upon a skill set involving client-centered interviewing skills. These skills revolve around a four-part process that can be summed up with the acronym OARS: •O - Open Questions •A - Affirm •R - Reflect •S - Summarize 60
  • 61. Reflection is a tool to help with the second principle of motivational interviewing: Don‘t be the one arguing for change. If we argue for change we will not get the same positive result as if we have the offender decide to make the change herself. Reflection is a worthwhile skill to combat the tendency to argue for change. This next exercise will illustrate this.  Keep in mind reflecting is NOT simply parroting back what the speaker has said. You should always maintain eye contact with the person you are talking to. Good reflective listening takes practice. The more you do it, the more you use these skills the better you will get at it.  The interviewee will help you to get better at reflective listening. Another key is to not be afraid of the silence. Use it to your advantage. Remember, the focus of motivational interviewing is not to ‗get enough information to complete the report‘ but that ‗I want to motivate my interviewee for change. 61
  • 62. Now we begin to see the third basic principle of effective motivational interviewing: Evoke the offender‘s own arguments for change. By doing this, the offender hears himself, in his own voice, saying what needs to be done. This is a much more effective motivator than being told what needs to occur.  This is where you begin to blend in the need for two specific types of questions: evocative and elaborating. Evocative questions will encourage the offender to go into more depth or explanation to provide new information; while elaborating questions will encourage the offender to say more about something they have already told you. By using these types of questions, we will elicit these change talk statements from the offender. 62
  • 63. E – Elaborating: Asking for elaboration, more details, in what ways, provide an example  A – Affirming: Commenting positively on the person‘s statement  R – Reflecting: Clarifies the interviewer‘s meaning  S – Summarizing: Collecting bundles or ‗chunks‘ of change talk 63
  • 64. Once you have encountered a significant amount of change talk from the offender, and overcome resistance, it is time to negotiate a plan for change and thereby create a change plan. This involves a process of setting goals, considering change options and eliciting a commitment for change from the offender.  By creating a change plan, we are encouraging a realistic belief that change is possible. That‘s our fourth basic principle of effective motivational interviewing. 64
  • 65. Change is predictable. It is a process that moves through the following well- defined stages: ◦ Pre-Contemplation ◦ Contemplation ◦ Preparation ◦ Action ◦ Maintenance ◦ Relapse 65
  • 66. Age: 39 • Criminal History: DUI x 2, Assault and Battery • Family: Married, 2 children • Work: Full-time construction for 2 years • Substance use: Daily drinker w/ history of cocaine use 66
  • 67.  Confidence Levels ◦ 1-3 ◦ 4-6 ◦ 7-10 67
  • 68. 68
  • 69. Mark Stonex P&P District Supervisor Mark.Stonex@ky.gov 270-746-7420 69
  • 70. Over 4,000 individuals employed by KY DOC  22,344 offenders incarcerated 13 prisons, 80+ jails, 20+ halfway houses  42,338 offenders under supervision ◦ ~ 30% on parole ◦ ~ 70% on probation Population as of 9/28/2012 70
  • 71. Release Year Recidivism Rate @ 24 months 2000 28.90% 2001 30.00% 2002 31.70% 2003 35.40% 2004 33.00% 2005 34.00% 2006 35.00% 2007 32.00% 2008 29.50% 71
  • 72. Mission: To protect the citizens of the Commonwealth and to provide a safe, secure and humane environment for staff and offenders in carrying out the mandates of the legislative and judicial processes; and to provide opportunities for offenders to acquire skills which facilitate non-criminal behavior. 72
  • 73. Population of KY = 4,339,367 (2010)  One in 100: Behind Bars (2008) ◦ Kentucky prison population growth rate of 12%  One in 31 (2009) ◦ For Kentucky, one in 35 adults is in prison or under supervision www.pewcenteronthestates.org 73
  • 74. 74
  • 75. Use evocative questions to address their desire to change: ◦ What worries you about your current situation? ◦ What makes you think you need to do something about your problem? ◦ What is there about your behavior that you or other people might see as reasons for concern? ◦ How has this stopped you from doing what you want to do in life? ◦ How would you like for things to be different? ◦ What would you like your life to look like in 5 years? ◦ What are you thinking about your involvement with the courts? 75
  • 76. Major change for the DOC to shift from: Incarceration and Incarceration and Supervision based Supervision based on security/custody on risk and needs levels 76
  • 77. Implement the use of a validated risk and needs assessment tool ◦ Identify criminogenic needs ◦ Determine risk based on the needs ◦ Create opportunities that address the needs and reduce the risk 77
  • 78. Anti-social cognition  Anti-social companions  Anti-social personality Criminal  Family / Marital History  Substance Abuse  Employment  School  Leisure and/or recreation 78
  • 79. Detailed survey of risk and need factors  Can be used in all forensic settings  Appropriate for use with male and female offenders 16 years of age and older  Based on North American sample of 135,791 adult offenders  Gender and population based norms 79
  • 80. To provide a record of case information from intake to case closure  To provide a record of case processing and service provision  To supply a common language across systems  To link case and service information consistently  To link assessment and service with evidence-based approaches 80
  • 81. A. Offender History Form 1. General Risk/Need Factors 2. Specific Risk/Need Factors 3. Prison Experience – Institutional Factors 4. Other Client Issues 5. Special Responsivity Considerations 6. Risk/Need Summary/Override 7. Risk/Need Profile 8. Program/Placement Decision 9. Case Management Plan 10. Progress Record 11. Discharge Summary 81 81
  • 82. Sequencing of the Sections 82 82
  • 83. LS/CMITM Section 1 The “Central Eight” Subcomponents Criminogenic Needs Criminal History History of Antisocial Behavior Education/Employment Education/Employment Family/Marital Family/Marital Leisure/Recreation Leisure/Recreation Companions Antisocial Associates Alcohol/Drug Problem Substance Abuse Procriminal Attitude/Orientation Antisocial Attitudes Antisocial Pattern Antisocial Personality Pattern 83
  • 84. RNR Principles of Effective Correctional Treatment  Risk: The level of service should vary with level of risk  Need: Appropriate intermediate targets of change (criminogenic needs)  Responsivity:  General, use behavioral, social learning, cognitive behavioral strategies  Specific, match intervention modes and strategies to learning styles, motivation, and demographics of case  Professional Discretion: Non-adherence for specified reasons  Tx Integrity: The correct dosage delivered by qualified providers 84
  • 85. Risk Principle • Match level of services to level of risk • Prioritize Supervision and Treatment Resources for Higher-Risk Offenders 85 85
  • 86. Patterns in Risk Level & Tx Intensity Offender % Recidivism: Impact on Authors of RISK LEVEL Tx BY RISK LEVEL RECIDIVISM Study Minimum Intensive Low Risk 16% 22% ( 6%) O‟Donnell et al., 1971 High Risk 78% 56% ( 22%) Low Risk 3% 10% ( 7%) Baird et al., 1979 High Risk 37% 18% ( 19%) Low Risk 12% 17% ( 5%) Andrews & Kiessling, 1980 High Risk 58% 31% ( 27%) Low Risk 12% 29% ( 17%) Andrews & Friesen, 1987 High Risk 92% 25% ( 67%) * Some studies combined intensive Tx with supervision or other services 86
  • 87. Offender Risk of Recidivism Resembles a Bell-Shaped Curve (Normal Distribution) 87
  • 88. Triage: Cutting the “Tail” Off One End of Your Caseload Low Risk Offender – has more favorable pro-social thinking and behavior than other risk levels. Divert to administrative supervision. 88
  • 89. Need Principle • Match Services (Interventions) to Criminogenic Needs • Prioritize treatment to highest scoring criminogenic needs • In the case of a tie, treat the intrinsic need first 89
  • 90. Antisocial Attitudes .21 (78)  Self-Control Deficits .22 (59)  Antisocial Associates .21 (51)  Non-Criminal Alternative Behavior in High-Risk Situations .22 (18)  Family Process .29 (30)  School/Work .15 (88)  Substance Abuse .11 (36) ns  Leisure Recreation not tested 90
  • 91. Responsivity Principle • General responsivity principle – use behavioral, social learning, cognitive behavioral strategies • Specific responsivity principle – match intervention modes and strategies to learning styles, motivation, and demographics of case 91
  • 92. Adherence with General Responsivity  General responsivity .40  Plus core correctional practices (relationship and structuring skills) .43  Plus selection, training and clinical supervision of staff .46 92
  • 93. CBT treats emotional and behavioral disorders as maladaptive learned responses that can be replaced by healthier responses  Action-oriented, using behavior modification techniques  Behavioral homework assignments and journal keeping  Rehearsal of productive thinking patterns  Modeling of coping skills followed by rehearsal, then coaching 93 93
  • 94. Specific Responsivity Principle • Match treatment mode to offender characteristics • Examples – language/learning style; race/ gender/ethnicity; motivational level 94 94
  • 95. Specific Responsivity Examples Key offender characteristics being addressed by different modes of treatment:  Psychopathy  Motivational level  Gender-specific programming  Culturally-specific programming  Integrate the several personality models  Static and dynamic responsivity factors  Mental disorder 95
  • 96. Mean Effect Size by Adherence to RNR 0.30 .26 0.25 Mean Effect Size 0.20 .18 0.15 0.10 0.05 .02 -.02 0.00 -0.05 0 1 2 3 # of RNR Principles Adhered To 96 96
  • 97. Program Characteristics Recidivism Routine Probation (P) 50% P + Minimal Program 46% (Programs with average effect size) P + Best Intervention Type 40% (Programs with largest effect size) P + B + Good Implementation (I) 35% P + B + I + Over 6 Months Duration 32% Source: Blueprints for Violence Prevention (2001). The importance of implementation fidelity. Blueprints News, Vol. 2 (1). 97
  • 98. Treatment Effectiveness Percentage Reduction in Recidivism in 154 Controlled Studies 30 30% 20 10 13% 0 -7% -7% - 6% -10 Traditional ISPs Inappropriate Unspecified Appropriate Punishments Treatment Treatment Treatment (30 studies) (47 studies) (32 studies) (54 studies) (38 studies) Sources: (1) An Overview of Treatment Effectiveness, D.A. Andrews, 1994. (2) Effects of Community Sanctions and incarceration on recidivism, P. Gendreau, 2001. 98
  • 99. Impediment to More Pro-social Recidivism Wall: Thinking & Behavior “Central Eight” Criminogenic Needs 99
  • 100. Static and Dynamic Items Static Items Dynamic Items • Age • Pro-criminal attitudes • Gender • Criminal associates • Race • Dysfunctional family relations • Criminal history • Alcohol/drug problems • Intellectual functioning • Low self-control • Education/employment • Leisure/recreation 10 0
  • 102. Semi-Structured Interviewing – Three Stages (2) Information-gathering „Funnel‟ (1) (3) Setup Close-out 10 2
  • 103. What do you like about marijuana?  Where did you grow up?  How will you cut down on your drinking?  Are you willing to join the group?  What brings you here today?  Do you want to stay in this relationship?  Have you ever thought about walking as a simple form of relaxation?  Is it important to have meaning in your life? 10 3
  • 104. In the past, how have you overcome other obstacles in your life?  Are you willing to try this for a week?  In what ways is your anger a problem for you?  Do you care about your family?  What are the most important reasons why you want to manage your emotions?  Have you set a date for quitting drinking?  Is this an open-ended question? 10 4
  • 105. Active Listening Skills (OARS) 1) Open Questions 2) Affirmations 3) Reflections 4) Summarizations 10 5
  • 106. Understand the importance of Normative Feedback ◦ Give the offender a choice of learning the outcomes of his/her assessment ◦ Provide information about the scored results ◦ Explore the offender‘s reaction 10 6
  • 107. 10 7
  • 108. 10 8
  • 109. 10 9
  • 110. Have the ability to run reports to gather summary information about different facilities or districts  Have the opportunity to break down into areas in facilities or districts and even staff members 11 0
  • 111. Get out of the way / Leave them alone ◦ Intensive treatment for low risk offenders can actually INCREASE risk of recidivism  Zero In ◦ Target those with high probability of recidivism  Live in their back pocket ◦ Provide most intensive treatment available 11 1
  • 112. 11 2
  • 116. Local Jails and Halfway Houses ◦ Leisure/Recreation ◦ Antisocial Companions ◦ Education / Employment ◦ Criminal History  Adult Institutions ◦ Leisure/Recreation ◦ Antisocial Companions ◦ Criminal History  Probation and Parole ◦ Leisure/Recreation 11 6
  • 117. Lisa K. Howard Program Administrator Lisak.howard@ky.gov 502-782-2313 11 7
  • 118. You‘ve learned how to communicate with an offender (motivational interviewing)  You‘ve learned how to assess an offender (LS/CMI)  Now to learn about developing an effective case management plan 11 8
  • 119. Criminal courts  Corrections  Parole Board  Mental Health agencies  Public health agencies  Veteran‘s Affairs  Housing Authorities  Employment services  Social Service agencies  Faith-based agencies  Communities / average citizens 11 9
  • 120. Evidence Based vs. Promising Practices ◦ EBP: specific and defined outcomes through formal research (reductions in recidivism, increased employment, improved behavior) ◦ Promising Practices: general agreement among experienced professionals that these strategies are important and beneficial (barriers programs) 12 0
  • 121. If results are not measured, successes cannot be distinguished from failures.  If successes cannot be distinguished, they cannot be replicated.  If failure cannot be identified, they cannot be corrected.  If results cannot be demonstrated, support cannot be secured. 12 1
  • 122. All services should be monitored for effectiveness  Staff need to feel supported in these ways: ◦ Policies and procedures ◦ Supervision and technical support services ◦ Training to enhance knowledge, skills and abilities ◦ RESOURCES!!!! 12 2
  • 123. Examples of EBP  ACT Assertive Community Treatment  IDDT Integrated Dual Disorder Treatment  FPE Family Psycho-Education  DBT Dialectical Behavior Treatment  CBT Cognitive Behavior Therapy  MI Motivational Interviewing  MRT Moral Reconation Therapy  TCM Targeted Case Management  SE Supported Employment  SH Supported Housing 12 3
  • 124. Can we mitigate risk without compromising the legal status?  A large number of defendants placed on pretrial supervision with a secured bond.  A large number of high risk defendants unsuccessful due to technical violations?  It works! 12 4
  • 125. If DOC releases 18,000 offenders in 2012, and we have a 1% reduction in the recidivism rate, we‘ll save $678,000 + in incarceration costs in just one year.  Link between Treatment and Recidivism ◦ Criminal Sanction -.07 ◦ Inappropriate Treatment -.06 ◦ Appropriate Treatment .30 12 5
  • 126. Punishment, sanctions or incarceration  Scared straight type programs  Physical Challenge programs  Boot camp type programs  Shaming programs 12 6
  • 127. Programs that: ◦ Focus on criminogenic needs ◦ Match right offender to the right program ◦ Use a cognitive behavioral approach ◦ Use positive reinforcements ◦ Seek right levels of dosage/intensity ◦ Have built-in quality assurance 12 7
  • 128. Discovering and using What Works strategies ◦ Evidence-based practices ◦ Outcome measures  Tool development and utilization ◦ We have been heavily involved in equipping staff and hoping they utilize what works.  Effective Delivery ◦ Effective delivery is every bit as important as how effective the program itself is. 12 8
  • 129. Conceptualizing Case Plan Priorities 1) Identify the need/target areas that scored highest on the LS/CMITM subcomponents. 2) For which target areas are local treatments/interventions currently available? 3) On which areas is the offender most motivated to work? 4) Which areas are more intrinsic? 5) Which areas relate to terms and conditions imposed by the court/parole board? 6) Which subcomponent areas are most connected to the non- criminogenic needs of this client? 7) Which areas are associated with strengths/protective factors? 12 9
  • 130. Limited housing  Unemployment  Educational needs  Mental Health Issues  Healthcare needs  Financial instability  Family concerns  Public perceptions  Transportation 13 0
  • 131. Effective case management plan ◦ Develop a plan with the offender to address criminogenic needs and reentry barriers ◦ Plan should provide achievable goals and action steps ◦ Prioritize goals based on need and motivation ◦ Timelines should be reviewed regularly ◦ As goals are accomplished, case management plan shall be updated 13 1
  • 132. ◦ The LS/CMI is like the address ◦ The Case Management Plan is the directions ◦ Programs / interventions are the landmarks 13 2
  • 133. ―Case Manager‖  ―Offender‖  ―Inputs‖  ―Assessment‖  ―Case Management Team‖ 13 3
  • 134. Assessment  Case Planning  Intervention  Ongoing Assessment 13 4
  • 135. 13 5
  • 137. The strategic use of resources utilizing evidence based practices to enhance community safety through the prevention of future victimization. Case management assesses, motivates, and provides targeted interventions to offenders addressing risks for recidivism, strengths, needs, and responsivity.  …or Where the Rubber Meets the Road. 13 7
  • 138.  Involve the Offender in the Plan creation  This can go a couple of different ways… 13 8
  • 139. ―I‘m not doing that and you can‘t make me!‖ 13 9
  • 140.  Denial and rationalization  Dig in their heels, argue, and refuse to comply with the process. This Offender will throw away the CMP in the office trash can. 14 0
  • 141. Explain the process, create some goals, and move on.  Pick your battles! 14 1
  • 142. ―Yea, that sounds like a great idea.‖ 14 2
  • 143. Will agree to most any suggestions you make.  Provide non-aggressive excuses This Offender will throw away the CMP once they get home. 14 3
  • 144. ―How can I find an AA Sponsor?‖ 14 4
  • 145. This Offender will photo copy their CMP for Mom. 14 5
  • 146. Traditional custody and supervision framework. ◦ Only consequences and violations ◦ Authoritarian  ONLY helping the offender and giving them positive feedback. 14 6
  • 147. Reduce risk of recidivism through addressing the Criminogenic Needs  Evidence Based Practices and Programs  Positive interactions with the Offender 14 7
  • 148. Offender progress and desired outcomes, or regression and what to do about it.  Minor and Major Transitions 14 8
  • 149. 14 9
  • 150. Reduced Criminal Behavior = Increased Public Safety 15 0
  • 151. Offender becomes part of their own success or failure  Organized way to track offender efforts and goals. 15 1
  • 152. Return to being a productive member of the community  Restitution to Community or Victims 15 2
  • 153. Enhance effectiveness of rehabilitation at every opportunity 15 3
  • 154. Hope  Re-Integration  Self-sufficiency 15 4
  • 155.  Staff do it EVERYDAY  Creative outlet for staff and offender  Revealswhich offenders are working and which are not 15 5
  • 156.  Electronic Document  Create Goals and Tasks  Leads to Measurable Success  Single, dynamic plan that follows the Offender throughout the system 15 6
  • 157. 15 7
  • 158. 15 8
  • 159. Provides Criminogenic Needs  Starting point for Goal creation  Builds a rapport with the Offender 15 9
  • 160. What if the Offender already has an LS/CMI? ◦ Use the LS/CMI Report ◦ Talk to the Offender! ◦ Contact the previous Case Manager 16 0
  • 161.  LS/CMI  What additional Inputs go into the CMP? The Offender‘s thoughts and feelings File Reviews Experience with Offender and Interviews Previous Case Manager Case Management Team Members … Offender Self-Assessment 16 1
  • 162. 16 2
  • 163. 16 3
  • 164. Difference in LS/CMI Strengths and Case Management Plan Strengths ◦ Doesn‘t have to impact the risk level of a criminogenic need ◦ Enables you to assist the offender in identifying their own strengths 16 4
  • 165. 16 5
  • 166. Where do these come from?  When do they apply? 16 6
  • 167. 16 7
  • 168. Responsivity Principle  Examples of responsivity issues ◦ Motivation ◦ Denial ◦ Maturity ◦ Concrete Oriented Thinking  Ways to address responsivity 16 8
  • 169. 16 9
  • 170. Goals should address the highest scoring Criminogenic Needs  Case Managers guide the Offender in setting their own goals. 17 0
  • 171. 17 1
  • 172. Successfully complete Legal Problems and Diversion Program for Criminal Behavior Drug Possession conviction 172
  • 173. Criminogenic Needs and Goals Education and Obtain GED Employment 173
  • 174. Criminogenic Needs and Goals Improve relationship Family and Marital with daughter 174
  • 175. Criminogenic Needs and Goals Leisure and Recreation Volunteer in the Community 175
  • 176. Criminogenic Needs and Goals Participate in positive Antisocial Associates group activity 176
  • 177. Criminogenic Needs and Goals Substance Abuse Achieve sobriety 177
  • 178. Criminogenic Needs and Goals No negative encounters Antisocial attitudes with law enforcement for 6 months 178
  • 179. Criminogenic Needs and Goals Antisocial Personality Complete 90 Days Pattern Violation free 179
  • 180. Goals are the overarching Objectives: ◦ Achieve Sobriety ◦ Obtain GED Goals are conceptual Tasks are concrete 18 0
  • 181.  Tasks are the steps that will lead to accomplishing the Goal 181
  • 182. Obtain Associates Degree Get transcripts and in Culinary Arts from documents needed for Sullivan University application Contact Sullivan University Financial Aid Office for assistance Save $100.00 per month for education expenses 182
  • 183. S Specific M Measurable A Achievable R Reasonable T Time-Limited 18 3
  • 184. State in detail what is to be achieved or accomplished  ―Get transcripts and documents needed for application.‖ 18 4
  • 185. How will you know if the expectation has been achieved?  ―Get transcripts and documents needed for application.‖ 18 5
  • 186. Is the Offender capable of accomplishing the Task?  ―Save $100.00 per month for education expenses.‖ 18 6
  • 187. The Offender has the ability, the time, and the resources to accomplish the Task.  ―Contact Sullivan University Financial Aid Office for assistance‖ 18 7
  • 188. The amount of time is specified or limited. 18 8
  • 189. Successfully complete Diversion Program for Be present at all Drug Possession scheduled Court dates conviction Attend Court mandated classes for Drug Possession conviction at New Horizons IOP Pay all Court fees on time and in full 189
  • 190. Complete TABE Testing at Obtain GED scheduled date and time Meet with Adult Education Counselor to enroll in ABE Classes 190
  • 191. Complete TABE Testing at Obtain GED scheduled date and time Sign up for GED Classes at the School and attend classes when chosen from the Wait List Go to the Library and check out a GED Prep Manual 191
  • 192. Obtain Employment within Write a Resume 6 months Fill out five job applications per week Follow up on applications and interview when asked 192
  • 193. Attend family counseling Improve relationship with sessions at North Springs daughter Counseling Group with daughter Attend Parenting Program at Seven Counties Plan a weekend activity with daughter, two times a month 193
  • 194. Improve relationship with Write at least one letter per daughter week to daughter Apply to Inside Out Dads program and attend when chosen from the Wait List Add daughter and mother to visitation list in March 194
  • 195. Volunteer at First Volunteer in the Methodist Church, at least Community two times per month 195
  • 196. Join recreational adult Participate in positive softball league and attend group activity games and practices 196
  • 197. Apply to Rainbow IOP Achieve sobriety Clinic and attend program when admitted Attend three AA Meetings per week at First Methodist Church Successfully pass Court mandated drug testing for the next six months 197
  • 198. Make a plan for how to No negative encounters react if questioned or with law enforcement for 6 approached by law months enforcement Consistently obey traffic laws Obtain valid State Identification 198
  • 199. Make a plan for how to Stay Out of Segregation react if questioned or for 90 Days corrected by Prison Staff Go to Recreation and do at least 30 minutes of aerobic activity each day Apply to Moral Reconation Therapy and attend when chosen from the Wait List 199
  • 200. Report to District 3 P&P Complete 90 Days Office on time for all Violation free scheduled meetings Complete PORTAL 200
  • 201. Tasks form the corner stones of the CMP  The work is done here 20 1
  • 202. Set points along the way that demonstrate progress toward the overall goal.  Celebrate accomplishing key tasks! 20 2
  • 203. Goals are where you and the Offender are trying to get.  Tasks are the steps you will take to get there. 20 3
  • 204. Portion Control  Stabilization  Risk Reduction  Risk Containment 20 4
  • 205. Programs ◦ Evidence Based ◦ Barriers 20 5
  • 206. 20 6
  • 207. Staff Actions are often very simple, but can have a lot of impact.  You set the tone of the entire process. 20 7
  • 208. Provide contact information for local rehabilitation programs  Verify attendance at AA/NA via sign in sheet  Conduct routine urinalysis to include testing for marijuana and cocaine 20 8
  • 209. Role play with offender to practice Domestic Violence Action Plan  Provide contact information for local legal resources  Establish an emergency after hours contact procedure 20 9
  • 210. Case Managers must collaborate with the Offender.  Offenders need your help and guidance to achieve their goals. 21 0
  • 211. Everyone wants to feel valuable  Everyone wants respect  The power of Hope 21 1
  • 212. Problem Solver Instructor Motivator Advocate Source of Information Liaison Role Model Change Agent 21 2
  • 213. Mutual Respect  Openness  Empathy  Attentiveness  Genuineness  Flexibility  Structure and Support 21 3
  • 214. Role Modeling  Communication and interaction can be the best interventions 21 4
  • 215. 21 5
  • 216. 21 6
  • 217. Received GED  Graduated Substance Abuse Program  Refusal Form Signed  Offender is currently on waiting list 21 7
  • 218. 21 8
  • 219. Plans will change over time  Periodically reevaluate Interventions ◦ Are we reducing risk ◦ Should we change course  Reducing risk over time 21 9
  • 220. 22 0
  • 221. Goal Creation process is the same  Tasks associated with Non-Criminogenic Needs must be S.M.A.R.T. as well! 22 1
  • 222. Attend Financial Peace Improve financial situation University at First Methodist Church. Pay all household bills on time Create a debt repayment plan 22 2
  • 223. Take medications at Improve mental health morning and afternoon medline everyday Apply to the Challenges Program and attend when chosen from the wait list 22 3
  • 224. Move out of boyfriend’s Apply for housing apartment assistance Make an alternative housing plan Save $50.00 a week for deposit fee 22 4
  • 225. 22 5
  • 226. 22 6
  • 227. 22 7
  • 228.  Offender  Case Manager  Social Service Clinician  Medical provider  Mental Health provider CMP  Educator  Reentry Liaison  Key Stakeholders 22 8
  • 229. The Case Manager is the Quarterback and Resource Broker. 22 9
  • 230. What partners are available in your community to provide services?  What if the needed partners do not exist or are not available? 23 0
  • 231. What do you do when no resources seem readily available?  Use your lifelines! 23 1
  • 232. Both of these extremes can challenge staff  Find respective strengths and use them! 23 2
  • 233. Urban: resource rich with structured programs 23 3
  • 234. Rural: Few structured programs  Family and community support may be strong 23 4
  • 235. 24/7 Dads  Moral Reconation Therapy (MRT)  Thinking for a Change (T4C)  Relapse Prevention Therapy  EPICS-Effective Practices in Community Supervision  PORTAL 23 5
  • 236. Emphasize involving the Offender in creating solutions to complex problems  Use your lifelines! 23 6
  • 237. 23 7
  • 238. 23 8
  • 239. 23 9
  • 240. 24 0
  • 241. 24 1
  • 242. Explain the purpose of the Case Management Plan to the Offender  Explain how the CMP works, and what each section means  Let them ask questions 24 2
  • 243. The directives are too difficult for me to meet. ◦ You‘re working hard to try and comply with the conditions.  There are just too many rules for me to abide by. ◦ Sounds like your frustrated with your conditions of supervision.  Why are you hassling me? My buddy is supervised by Mr. _______ and he never hassles him like this! ◦ My role is for you to be successful – how can I be more helpful in having you abide by the rules? 24 3
  • 244. Reentry Hotline (1st in the nation) ◦ 1-877-INMATE-4 or 1-877-466283-4  Reentry Taskforces (11 across the state) ◦ www.kentuckyreentry.org  The Tool Kit newsletter (for staff) ◦ www.corrections.ky.gov/reentry  Homeward Bound newsletter (for offenders) ◦ www.corrections.ky.gov/reentry 24 4
  • 245. Impact Offender Staff Community 24 5
  • 246. Apply actuarial risk tools to predict the likelihood of risk of flight and danger to the community.  Provide the least restrictive supervision necessary to effectively monitor compliance.  Report violations of bail conditions which indicate an increased risk of Pretrial failure to the court with a recommendation for modified bail conditions to mitigate risk. 24 6
  • 247. Use evidence-based practices to gain compliance and increase defendant engagement and motivation through strength-based and motivational interviewing techniques.  Use fidelity measures, data and evaluation to ensure quality and determine effectiveness of services to guide decision-making. 24 7
  • 248. If you could do anything to assist an offender‘s reentry – what would it be?  What‘s on your reentry bucket list?  Tell me about a time that you felt you really impacted reentry… 24 8
  • 249. 24 9
  • 250. Brigid Adams Reentry Branch Manager Brigid.Adams@ky.gov 502-782-2254 25 0