1) The document provides an overview of key concepts related to organizational behavior including motivation, power and politics, and leadership. It discusses several theories of motivation such as Maslow's hierarchy of needs, equity theory, and expectancy theory. 2) It also examines the different sources of power and how politics can be effectively managed in organizations. 3) Finally, it reviews different theories of leadership including trait, behavioral, and contingency theories, and compares approaches like Fiedler's contingency model, situational theory, and the path-goal theory.
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Topic: Theories of Motivation
Student Name: Nadia
Class: M.Ed
Project Name: “Young Teachers' Professional Development (TPD)"
"Project Founder: Prof. Dr. Amjad Ali Arain
Faculty of Education, University of Sindh, Pakistan
Maslow’s-Hierarchy of Needs Theory Alderfer's ERG Theory McClelland’s Theor...Shilpi Arora
Maslow’s-Hierarchy of Needs Theory
Alderfer's ERG Theory
McClelland’s Theory of Needs
Herzberg's Two Factor Theory
Carrot and Stick Theory
Vroom’s Expectancy Theory
Equity Theory
Motivation Equity Theory in Management given by Adams , Landy, Bheer.
It is given to Motivate employees so that they work in very effective and efficient manner to attain the organisational goal.
Topic: Theories of Motivation
Student Name: Nadia
Class: M.Ed
Project Name: “Young Teachers' Professional Development (TPD)"
"Project Founder: Prof. Dr. Amjad Ali Arain
Faculty of Education, University of Sindh, Pakistan
Maslow’s-Hierarchy of Needs Theory Alderfer's ERG Theory McClelland’s Theor...Shilpi Arora
Maslow’s-Hierarchy of Needs Theory
Alderfer's ERG Theory
McClelland’s Theory of Needs
Herzberg's Two Factor Theory
Carrot and Stick Theory
Vroom’s Expectancy Theory
Equity Theory
Motivation Equity Theory in Management given by Adams , Landy, Bheer.
It is given to Motivate employees so that they work in very effective and efficient manner to attain the organisational goal.
A short notes on these
1.Maslow’s Hierarchy Needs Model
2. Herzberg’s Two Factor Theory Of Motivation
3. Theory X and Theory Y
4. McClelland’s Theory of Needs
5. Alderfer’s Erg Theory
6. Reinforcement Theory
MOTIVATION may be defined as the process of activating behavior, sustaining it, and directing it toward a particular goal. Motivation moves people to act and accomplish.
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2. MOTIVATIONAL CONCEPTS:
All individuals are motivated to different levels at different times and situations. Motivation can
be categorized into three elements namely intensity, direction and persistence. Intensity refers to
the amount of effort an individual puts in, and whether that effort is directed towards right path
and how long he maintains that same level of effort.
Motivational concepts can be divided into 4 content theories and process theories. The content
theories tells us about the factors that motivates individuals. The 4 content theories are as follows:
1) Abraham Maslow’s Hierarchy of Needs Theory: The theory proposed by Maslow’s tells
us about the hierarchy of needs is in the order of Physiological, Safety, Social, Esteem and
Self Actualization. Physiological being the basic need of the hierarchy. According to him,
fulfillment of needs at one level activates the needs at the level above that one.
Physiological and Safety needs are termed as lower order needs and are satisfied internally
whereas Social, Esteem and Self Actualization are termed as higher order needs and are
satisfied externally.
2) Theory X and Theory Y: This theory was proposed by Douglas Mcgregor. Theory X
concludes that managers think that employees don’t like their work and therefore be
directed or forced to do it. Theory Y concludes that managers think their employees enjoy
the work and responsibilities given to them.
3) Two Factor Theory: This theory is also known as Motivation-Hygiene theory. According
to this theory, the employees relates internal factors (motivators like achievement,
recognition, responsibility, and growth) to job satisfaction and external factors (hygiene’s
like salary, status, supervision, etc.) to job dissatisfaction and that the opposite of
satisfaction is no satisfaction and the opposite of dissatisfaction is no dissatisfaction.
4) McClelland’s Theory of Needs: This theory relates the motivation to three needs namely:
a) Need for Achievement, b) Need for power, and c) Need for Affiliation. He proposed that
those in the top management positions should have a high need for power and a low need
for affiliation. He stated that people with a high need for achievement will succeed best
when given projects with attainable goals and although individuals with a need for
achievement can make good managers, they are not suited to being in the top management
positions. He also believes that people with a high need for affiliation may not be good top
managers but will be team players and are best suited for a cooperative work environment.
The process theories help us in understanding how an individual gets motivated based upon the
factors described above. They are as follows:
1) Self Determination Theory: This theory states that level of motivation decreases when
the employees are rewarded externally and they start to treat the work as obligation. The
employees perform better with higher levels of motivation when they feel the work which
they are doing helps them grow internally. People feel more motivated when their reasons
for pursuing goals are consistent with their interest and core values.
3. 2) Goal Setting Theory: This theory explains that goals which are specific and difficult, and
for a limited time period with feedback yields more better performance than goals which
are neither specific nor time limited. Another approach called Management by Objectives
(MBO) states that goals should be tangible, verifiable and measureable.
3) Self-Efficacy Theory: This theory refers to an individual’s belief that he or she is capable
of performing a task. If a person has higher self-efficacy, the more confidence he has in his
ability to succeed and will try harder to complete the challenge. According to researchers
who developed the theory proposed four ways in which it can be increased: enactive
mastery, vicarious modeling, verbal persuasion and arousal.
4) Equity Theory: According to this theory, individuals compare their inputs and outcomes
with others and try to reduce the inequity. There are four types of comparisons:
a) Self-inside: In this an employee will compare himself with the individuals at the same
level inside the organization.
b) Self-outside: In this an employee will compare himself with individuals at the same
level but outside the organization.
c) Other-inside: In this an employee will compare himself with individuals of another
group inside the same organization.
d) Other-outside: In this an employee will compare himself with individuals of another
group outside the organization.
And depending upon the perceived inequity they will make following choices:
a) Change their inputs.
b) Change the outcomes.
c) Change their perception about themselves.
d) Change the way how they perceive others.
e) Change the person whom they refer due to inequity.
f) Or quit the job.
5) Expectancy Theory: Basically this theory focuses on three relationships, which are as
follows: a) Effort-Performance relationship: An individual will try to put in effort only
when he thinks it will lead to good performance. b) Performance-Reward relationship: The
extent of performance in return related to the reward which will be awarded. c) Reward-
personal goals relationship: And whether the rewards earned satisfies the personal goals of
the individual. It can be explained with the help of an equation:
Motivation=Expectancy (E-P)*Instrumentality (P-R)*Valence (R-G)
The Job Characteristics Model:
This model describes the five core job dimensions to keep the employees motivated.
a) Skill Variety: In this an employee can showcase his/her talents and different skill sets.
b) Task Identity: To which extent an employee gets to do the task from beginning till the
end or completion.
c) Task Significance: How the job done will be impacting others and the society.
d) Autonomy: The extent to which an employee gets the freedom to select procedures and
timing to carry out the task.
4. e) Feedback: And the most important dimension is feedback, the recognition which an
individual gets from completion of the task.
These core dimensions can be combined to give a single equation:
Motivating Potential Score (MPS) = {(Skill Variety +Task Identity +Task
Significance)/3}*Autonomy*Feedback.
POWER AND POLITICS:
Power is defined as the ability to influence and control anything that is of value to others. Influence
is a process of affecting thoughts, behavior and feelings of other people in the organization and to
get them to do what they otherwise would not have done.
Power is the ability to effect a change in an individual or a group in some way. Power may or may
not be legitimate. Authority is legitimate and it is the power which is sanctioned by the
organization and is often the source of power.
The five sources of power are coercive, reward, legitimate, expert and referent. Further Coercive,
Reward and Legitimate power are termed as Formal power. Expert and Referent powers as
personal power. Coercive power is based on fear and is the ability to influence another person
through threats or fear of punishment. Reward power is a positive power which refers to the ability
to get things done through others on the basis of one's power to grant rewards. Legitimate power
depends on organizational position and authority. Expert power is derived from a person's
expertise or specialized knowledge of a certain subject. And referent power is based upon the
intrapersonal skills of an individual.
Dependency is the most important concept of power. The degree of dependence of the target
determines the power exercised by the agent. Dependency increases when the resource required is
of importance, scarce and non-substitutable by a person.
Politics in organizations is often called power in action. Politics may be legitimate (within
sanctioned organizational limits) or illegitimate (exceeding sanctioned organizational limits) in
nature. The degree of politicking engaged depends on individual as well as organizational factors.
Individual politicking is a function of the person's power motive, personality factors and
background, and current work environment. Organizational politicking is a function of culture,
goal and role clarity and the attitude of top management.
The office politics can be managed effectively if we follow some guidelines as follows:
a) By understanding power circuits.
b) By building your goodwill and personal image.
c) To have a strong circle of influence.
d) To build positive relationships with the colleagues and seniors.
5. e) To stay away from bad influences.
LEADERSHIP:
Leadership is the ability to influence people and drive them toward the achievement of goals. The
research on leadership has led to the development of three types of theories:
a) Trait Theory
b) Behavioral Theory
c) Contingency Theory.
According to Trait theories, some traits such as extroversion, aggressiveness, self-confidence,
honesty and integrity and intelligence differentiate leaders form non-leaders. According to the
behavioristic theories, successful leadership depends more on appropriate behavior and skills, and
less on personality traits. The three types of skills used are technical, human and conceptual skills.
Four different behavioral theories: a) The Ohio State Studies, b) The University of Michigan
Studies, c) The Managerial Grid and d) The Scandinavian Studies sought to identify the different
behaviors adopted by leaders. The Ohio State Studies concluded that leaders who score high on
the dimensions of initiating structure (task orientation) and consideration (concern for people)
achieve superior subordinate performance and satisfaction, compared to those who score low on
either one of them or both.
The Michigan Studies found that an employee-centered style of leadership is more effective than
a production-centered style of leadership. The Managerial Grid suggested that leaders who have
equal concern for people and production are most effective. The Scandinavian studies resulted in
the emergence of a new dimension called 'development-oriented' behavior. According to these
studies, leaders who embrace change and encourage new ideas and practices are successful.
The contingency theories deal with the situational aspects of leadership styles. Some of the well-
known contingency theories are a) Fiedler's contingency model, b) Hersey and Blanchard's
situational theory, c) Leader-Member exchange theory, d) Leader Participation model and e) The
Path-Goal theory.
Fiedler's model suggests that the leader should choose his style of leadership depending on the
favorability or no favorability of the overall situation. Hersey and Blanchard's situational theory
states that the most critical factor that influences the selection of a leader's style is the maturity
level of his subordinates.
The Leader-Member exchange theory suggests that leaders try and establish a special relationship
with a small group of subordinates; this small group would constitute an in-group, with all the rest
of subordinates being in an out-group. The in-group members get more attention from the leader
and enjoy special privileges. The Leader participation approach provides a sequential set of rules
6. that can be followed for identifying the type of situation and determining the amount of
participation that should be demanded from subordinates for decision making.
According to the Path-Goal theory, the leader should guide his followers in achieving the
organizational goals, and also establish individual and group goals that are compatible with the
broad organizational goals.